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The Management Analyst will serve as the principal staff advisor to the Executive Director of the Veterans Crisis Line(VCL). The incumbent will function as an Executive Assistant and provide administrative program (e.g., policy, planning, project administration) support for the full array of technical and administrative operations within the employing VCL organization. They will serve as the primary staff advisor to the supervisor, participating in the decision-making process for all aspects of the supervisor's management of assigned subordinate Directorate operations. In this position, you will serve as Management Analyst (Project Manager). Typical work assignments include:
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The incumbent serves in a developmental capacity at the GS-09 level. Key functions will be similar to those described at the full performance level of the target position, GS-11. However, during the developmental assignment, full performance range and level of selected functions will not be completely delegated to the employee until proper orientation and training have been completed and the incumbent has demonstrated the knowledge, skills and abilities necessary to accomplish the work at the full performance level.
Knowledge Required by the Position:
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The Clinic Profile Managers provide the vehicles to capture outpatient and related workload for Veterans Equitable Resource Allocation (VERA), MCA, and Financial Revenue Management for purposes to schedule patients, and to monitor clinic performance. Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance, and co-pay billing; direct MCA costing, and track facility and provider performance against national, VISN and local measures.
Duties include, but may not be limited to the following:
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The incumbent serves in a developmental capacity at the GS-09 level. Key functions will be similar to those described at the full performance level of the target position, GS-11. However, during the developmental assignment, full performance range and level of selected functions will not be completely delegated to the employee until proper orientation and training have been completed and the incumbent has demonstrated the knowledge, skills and abilities necessary to accomplish the work at the full performance level.
Knowledge Required by the Position:
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Program Management
Data/Reports
Quality Assurance & Training
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Duties:
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The incumbent of this position functions as a Project Manager. The incumbent serves as a liaison with VISN and facility-based informatics departments to provide guidance and facilitate coordination of health systems technology innovation efforts. The duties include, but are not limited to:
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The incumbent of this position serves as a national project manager and is an expert with coordination of health systems technology innovation efforts. The incumbent will coordinate activities with managers and peers, participates in multiple projects and project teams, and communicates with a wide variety of constituents, including managers, senior executives, clinical, policy, and technical staff. Duties include, but are not limited to:
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MAJOR DUTIES:
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Duties include but are not limited to:
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Major duties include, but are not limited to:
Ancillary Testing Coordinator Assistant (50%):
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The Management and Program Analyst (MPA) will serve as a Program and/or Project Manager in support of activation of new buildings or construction works, impact projects, and supporting contracts. A certified Contracting Officer's Representative (COR) and Programming and Project Manager (P/PM), the MPA knowledge, skills, and abilities include a high degree of organization, effective application of lean project management principles, productive collaboration with all stakeholders, accurate maintenance of documentation, and expertise in time management. Is responsible for accurately tracking and reporting program/project progress, including all metrics required by the Supervisor.
To successfully complete a Major Project, the MPA will be work in parallel with and complementary to the Major Projects Activation Program Interior Design Lead (IDL) as well as one or more Major Projects Healthcare Engineers (HCEs). The MPA will also work with and utilize the assistance of administrative assistant(s) to complete work.
Duties and responsibilities include but are not limited to the following:
Maintains Contracting Officer's Representative (COR) certification to oversee the administration of assigned contracts. If not already certified upon taking position,
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Clinical Practice Management
-Acts as the primary Clinical Practice Manager for assigned clinical section(s); provides cross-coverage for other clinical sections within Medicine as needed
-Oversees daily clinical operations, administrative processes and people within the outpatient and inpatient clinic setting for their assigned clinical sections(s)
-Evaluates section performance and resources necessary to fully meet the patient care mission of the section
-Develops implements and/or directly applies processes, procedures, analytic techniques and educational materials and training
-Uses a broad range of local and national administrative, technical and data resources in to evaluate, formulate action plans and shape clinic resources
-Attends the internal operations meetings for the assigned clinical section(s) to assess clinical demand and capacity, as well as implementing adjustments in resource deployment as needed
-Prepares all data and presentations for monthly access meetings held by the Chief of Staff office for their assigned clinical sections(s)
-Prepares for quarterly personnel meetings held by the Chief of Staff Office for their assigned clinical section(s)
-Oversees planned and unplanned leave to both clinical and administrative employees to coordinate necessary coverage
-Identifies and communicates factors that impact patient demand and access and is expected to make and implement recommendations to mitigate loss in capacity
-Recognizes, analyzes, and provides recommendations regarding the need for clinical space, equipment, and people resources to support their assigned clinical section(s)
-Directly implements action plans agreed upon in service access and personnel meetings to ensure appropriate patient access, operational efficiency, productivity, and other section goals are met
-Enters and manages all clinic profile requests for the assigned clinical sections(s) and ensures clinic profiles are reviewed at least once quarterly for accuracy
Data Analysis
-Serves as Data Manager for assigned clinical section(s); responsible for, but not limited to, the following data reports, analysis, and organizing of specific process improvements supported by these analyses
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