Total 5 Junior Executive IT Specialist job vacancies in Penang

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

職位說明 ：

在 Ezi Motartech，我們相信創新和協作的力量可以推動成功。作為營運助理：行政和交付專家，您將有機會展示您在行政支援和交付協調方面的技能。這種多面性的角色非常適合在動態環境中茁壯成長並致力於提供卓越成果的個人。

主要責任：

• 行政支援：為各部門提供全面的行政支持，包括管理信函、安排預約和維護辦公用品。
• 交付協調：監督交付時間表的協調，確保及時、準確地交付給我們尊貴的客戶。
• 客戶互動：作為客戶諮詢的主要聯絡點，提供卓越的服務並及時解決問題，以確保客戶滿意度。
• 庫存管理：協助管理庫存水平，定期檢查庫存，並根據需要協調補貨以滿足需求。
• 文件和記錄保存：維護準確的記錄和文件，確保遵守公司政策和監管要求。
• 跨職能協作：與跨部門的團隊成員合作，支援營運計劃並推動流程和程序的持續改進。

資格：

• 具行政支援、客戶服務或營運職位經驗者優先。
• 優秀的溝通和人際交往能力，具有強烈的客戶服務導向。
• 熟練使用 Microsoft Office 套件並擁有資料庫管理軟體的經驗。
• 注重細節的心態，具有較強的組織和解決問題的能力。
  能夠在快節奏、以團隊為導向的環境中茁壯成長。
• 鼓勵應屆畢業生申請。

津貼和福利

• 工作與生活的平衡
• 個人發展機會
• 利潤分享