Main Duties & Responsibilities:
1. Verifying of Invoices
a. Verify billing date, service code, department and cost center of invoice
i. Verify the invoices against EDR (Charge Forms) – only accessible by CE and Clinicians.
ii. Verify the invoices against OAS (Billing Inquiry) – Accessible by all staff.
2. Confirming Receipt of Record Boxes (Yellow boxes)
a. Receive party indicates name, signature and date.
b. Specify in EDR/OAS under “Nursing Notes” the movement of boxes
3. Sending of Invoices to Finance
a. Indicate on invoice codes: “Lab 2” for Orthodontics cases or “Lab 3” for Restorative Dentistry cases.
4. Bill Adjustments
a. Raise Refund & Adjustment Form when there is a discrepancy
b. Indicate patient’s details, service code and invoice number on form
c. Submit form for approval, followed by the Operations department