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Administrator within our Income Team
London, QA Higher Education
Fulltime & Permanent Opportunity working on campus.
About our role: Do you have excellent customer service & admin skills? Are you a recent Graduate or Administrator looking for a new and challenging opportunity within a busy & growing Income team.
Your focus: (FULL TRAINING PROVIDED) As administrator within our income team, you will be dealing with external and internal communications via phone and email.
You'll have lots of interaction with our students, assisting with high volume of face-to-face queries and questions, supporting with applications, advising and assisting our customers with the Student Finance England Scheme and general administration.
Bring your experience:
Proven high level communication skills.
High Level Customer Service
Understanding of Microsoft office systems and basic level competency
Database management experience desirable
Self-motivated and driven.
Versatile and flexible to adapt to new tasks.
Calm and composed approach to maintain positive approach in high stress environments.
Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
#customerservice
#administrator
#LifeAtQA
#highereducation
#London
#graduate
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Administrator within our Student Services Team
QA Higher Education, Manchester City Centre
Monday - Friday 9am- 5.30pm, fulltime contract, on campus daily
Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector?
Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About the role: As Student Support Advisor you will work with a small team acting as the first point of contact for all aspects of the face to face, written and telephone interaction with our higher education students. The role will also involve providing administrative support to the students and internal departments.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Here's some of what be doing: (click through to read the full JD)
First point of contact for all registered students on campus who require information and support from the student services department.
deliver a first class and focused front-line service attending to all face to face, written and telephone enquiries.
provide professional, effective and efficient support to our students and make referrals where necessary.
Assist with all aspects of student administration (to include student letter requests, student record management.
Provide internal departments with a good and effective service. respond to Incoming telephone calls, letters, emails in a timely and professional manner.
assist with the enrolment and induction of students where required.
NB very occasionally you will be required to work evenings and weekends for cover and during peak periods.
Bring your experience:
Good administration skills with attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines
Exceptional problem-solving skills with the ability to work on own initiative.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
#administration
#graduateopportunity
#london
#studentsupport
#administrator
#customerservice
#LifeAtQA
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Administrator with our Higher Education Student Visa Team.
London QA Higher Education, Fulltime Fixed Term Contract Role
Hybrid 2 or 3 days working from home
Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!
About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.
With your strong administration skills, organised approached and ability to converse, you'll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.
Here's a flavour of what's involved: (click through to read the JD)
Monitoring and compliance recording of attendance
Setting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on 'Student'
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is well
publicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University,
understanding University policies and ensuring they are appropriately adopted in
the branch campus.
Liaising with Faculty in monitoring causes behind drop-out rates and informing
and implementing strategies to promote retention and achievement.
Supporting with the delivery of 'Student' permission route compliance and any
ad-hoc tasks required to meet the delivery of all business support services
Bring your experience:
Excellent communication and networking skills that establish trust and credibility
with students and staff at all levels
Well organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative
#administration
#studentsupport
#highereducation
#LifeAtQA
#compliance
#education
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Administrator with our Higher Education Student Visa Team.
London QA Higher Education, Fulltime & Permanent Role
Hybrid 2 or 3 days working from home
Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!
About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.
With your strong administration skills, organised approached and ability to converse, you'll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.
Here's a flavour of what's involved: (click through to read the JD)
Monitoring and compliance recording of attendance
Setting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on 'Student'
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is well
publicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University,
understanding University policies and ensuring they are appropriately adopted in
the branch campus.
Liaising with Faculty in monitoring causes behind drop-out rates and informing
and implementing strategies to promote retention and achievement.
Supporting with the delivery of 'Student' permission route compliance and any
ad-hoc tasks required to meet the delivery of all business support services
Bring your experience:
Excellent communication and networking skills that establish trust and credibility
with students and staff at all levels
Well organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative
#LifeAtQA
#highereducation
#administration
#studentsuccess
#london
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
