Total 4 Data Entry Clerk job vacancies in F&B / Tourism / Hospitality category in Johor Bahru, Johor

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will assist in dashboard building which includes data extraction and analysis for accurate reporting of staff wellness indicators, counselling data, peer support groups and other relevant metrics. You will assemble data from a variety of sources for use in assessment and planning of wellness strategies and programmes. You will assist in planning and execution of wellbeing programmes to promote awareness in the key areas e.g. coordinate education program on mental wellness, webinars, e-modules etc. You will provide administration and operational support for the office.

Requirements

· Bachelor’s Degree in Science, Mathematics or related field

· Healthcare or business administration background will be an advantage

· Able to grasp strategic organisational goals and develop implementable systems on the ground

· Proficient with Microsoft Office applications and Data Analysis (SQL)

· Good team player who is innovative and resourceful

CRM & Data Analytic

· Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.

· Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.

· To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.

· Support leads assignment and monitor follow-up tasks closely by the sales team.

· Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.

· Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.

· Plan and build customer journeys in SFMC

· Identify and extract target database on SFMC

· Set up and schedule eDM blast

· Customer Interaction Centre Management

Day-to-day operations

· Leads assignment for Sales team.

· Customer account creation for new leads.

· Campaign tagging for customers’ account.

· Customer profiling, data mining and customer need analysis

· Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.

· Track, generate and analyse weekly sales funnel and campaigns reports.

Job Requirements:

· Diploma/Degree holders in Marketing / CRM / Business Administration.

· 1-2 years of Marketing/CRM-related experience.

· Knowledge of CRM principles and customer journeys.

· Meticulous and well-organised with the ability to multitask under pressure.

· Takes initiative to lead projects and improve job processes.

· Agile and keen to learn new skills.

· People’s oriented mindset.

· Keen interest in CRM & Data Visualisation platform such as Salesforce, SFMC, GDMS and / or Tableau

· Comfortable in CRM technical aspects such as integration, API and etc.

Job Description:

This is both a client-facing and Power BI Development role, developing dashboards for clear, actionable insights.

• Visit clients and prospects to discuss their business requirements and understand their data visualization needs.
• Design and develop interactive, and user-friendly Power BI reports, and dashnoards.
• Translate business requirements into technical specifications and data visualization solutions for decision making.
• Optimize and maintain existing reports, dashboards.
• Provide training and provide post implementation support to clients.

Requirements:

• Minimum 3 years of relevant experience in a data and business intelligence role, with a focus on Power BI.
• Good understanding of DAX and M (Power Query) languages, as well as data modeling and ETL techniques.
• Good communication and presentation skills.
• Possess Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field.

CRM & Data Analytic

· Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.

· Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.

· To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.

· Support leads assignment and monitor follow-up tasks closely by the sales team.

· Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.

· Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.

· Plan and build customer journeys in SFMC

· Identify and extract target database on SFMC

· Set up and schedule eDM blast

· Customer Interaction Centre Management

Day-to-day operations

· Leads assignment for Sales team.

· Customer account creation for new leads.

· Campaign tagging for customers’ account.

· Customer profiling, data mining and customer need analysis

· Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.

· Track, generate and analyse weekly sales funnel and campaigns reports.

Job Requirements:

· Diploma/Degree holders in Marketing / CRM / Business Administration.

· 1-2 years of Marketing/CRM-related experience.

· Knowledge of CRM principles and customer journeys.

· Meticulous and well-organised with the ability to multitask under pressure.

· Takes initiative to lead projects and improve job processes.

· Agile and keen to learn new skills.

· People’s oriented mindset.

· Keen interest in CRM & Data Visualisation platform such as Salesforce, SFMC, GDMS and / or Tableau

· Comfortable in CRM technical aspects such as integration, API and etc.