Total 39 Others Customer Service Manager job vacancies in Klang

Job Responsibilities:

Communicate closely with Sales personnel and customers on orders received to ensure timely delivery;

To prepare purchase order;

To prepare and submit quotation to customer;

Responsible in operations of order processing, tracking, and monitoring of orders, and ensuring quality and smoothness of operations;

Ensuring orders are processed smoothly end-to-end in a timely manner (from checking stock allocation, warehouse stock and PO details and to ensure delivery of orders have been completed);

To ensure on time collection of customer payment;

Imports and exports shipment arrangement and document preparation;

Coordinating shipments with customers and suppliers, shipping agents, forwarders and port agent, for efficient and smooth handling of shipments via road, air and sea mode;

Handle customs permit declaration;

Update daily shipment/delivery schedule on project basis;

Verify freight bill for inbound and outbound shipment;

Requirements:

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma & Professional Degree.

At least 3 years of working experience in the related filed is required for this position.

Computer literate. (familiar with SQL Accounting)

Required language(s): English and Bahasa Malaysia

Preferably Language(s) : Bahasa Malaysia, English and Mandarin.

Able to speak and write in Mandarin are added advantage.

Proactive, self-motivated, quick learner, pleasant personality with good interpersonal and communication skills.

Full-Time positions available.

Applicants must be Malaysian citizens.

Attractive Salary Package 

Flexible & Friendly work environment

5 Working Days (Monday - Friday)

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities

• To achieve the monthly sales target set by the Management
• To implement the marketing plan and its promotional activities
• To conduct market intelligence
• To increase occupancy, average rate, and profits of the hotel through planning and active sales
• Define target markets by analyzing data from the customer database system and
  developing appropriate sales strategies for both domestic and international markets
• To maintain good rapport with customers at all times
• To back up the Sales team members as to when required
• To assist in the training of Junior sales personnel ensuring that they have the
  necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP
• To take on any additional duties and responsibilities as delegated by the Management

Requirements

• Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree
  A minimum of 2 years of working experience in the related field is required for this position
• Preferably Managers with experience in Sales - Corporate / Government, Hotel
  Management / Tourism Services or equivalent
• Proactive and vocal in providing feedback and process improvement suggestions

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities:

• Manage full spectrum of HR functions with Team and provides HR support to whole Malaysia unit
• Assist to formulate, review, prepare the formulation and implementation of HR policies and practices.
• Assist to formulate and review incentive and motivation scheme, compensation & benefits.
• Work closely with HQ management team and local leads to ensure effective communication and co create
• solutions for business problems.
• Act as HR Advisor and a bridge between HQ and local team e.g., recruitment, employee engagement and
• training, culture development etc.
• Partner with business managers to maximize staffing and workforce planning for cost management.
• Support change initiatives and facilitate communication between management and employees.
• Conduct talent conversations, talent reviews, and succession planning.
• Assist in organizational reviews and shaping departmental structures.
• Provide integrated people management services, including advice, performance management, rewards decisions, and disciplinary matters.
• Coordinate annual performance appraisal and prepare summary report.
• Design and organise staff engagement activities to promote staff wellness and enhance staff communication.

Requirement :

• 8years of HR managerial experience, with experience in manufacturing industry & international exposure is highly preferred.

• Proactive character, attentive to details with good communication and computer skills.
• Excellent organizational and problem-solving skills with the ability to multitask and prioritize and change management.
• Work independently, dynamic, and flexible, with ability to drive change in people topics.
• Highly adaptable with a strong problem-solving attitude.
• Excellent language fluency in English and Mandarin is essential.
• Convinced with strong and clear communications skills 

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

要求：

• 物流/運輸學士學位或同等學歷。
• 該職位需要至少5年相關領域的工作經驗。
• 良好的人際溝通能力、關係管理與協作能力
• 對物流業有深入了解，擁有物流服務商資源。注重細節，主動性強。
• 最好會說中文的候選人。

職責：

• 能夠領導和指導一組技術專家進行日常運作。
• 解決問題的批判性和創造性思考。
• 豐富的衝突管理知識。
• 必須能夠在壓力下工作並實現高度的準確性，同時保持正確的大局觀。
• 根據上級要求承擔其他特殊任務、臨時職能和相關職責。

津貼和福利

• 基本+津貼
• 公司旅行
• 事假
• 個人發展機會

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 與團隊一起管理全方位的人力資源職能，並向整個馬來西亞部門提供人力資源支持
• 協助制定、審查、準備人力資源政策和實務的製定和實施。
• 協助制定和審查獎勵和激勵計劃、薪資和福利。
• 與總部管理團隊和當地領導密切合作，確保有效溝通並共同創造
• 業務問題的解決方案。
• 擔任人力資源顧問以及總部和當地團隊之間的橋樑，例如招聘、員工敬業度和
• 培訓、文化發展等
• 與業務經理合作，最大限度地提高人員配置和勞動力規劃，以實現成本管理。
• 支持變革措施並促進管理階層和員工之間的溝通。
• 進行人才對話、人才審查和繼任計畫。
• 協助組織審查並塑造部門結構。
• 提供綜合人員管理服務，包括建議、績效管理、獎勵決策和紀律事務。
• 協調年度績效考核並撰寫總結報告。
• 設計和組織員工參與活動，以促進員工健康並加強員工溝通。

要求 ：

• 8年人力資源管理經驗，具製造業經驗及國際視野者優先。

• 個性積極主動，注重細節，有良好的溝通和電腦技能。
• 優秀的組織和解決問題的能力，能夠同時處理多項任務、確定優先順序以及變革管理。
• 獨立工作、充滿活力、靈活，能夠推動人員主題的改變。
• 具有很強的適應能力和解決問題的態度。
• 流利的英語和普通話至關重要。
• 確信擁有強大而清晰的溝通技巧

津貼和福利

• 醫療保險
• 事假
• 個人發展機會