Total 55 Manager Customer Logistics Representative job vacancies in North Port,Port Klang

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

要求：

• 物流/運輸學士學位或同等學歷。
• 該職位需要至少5年相關領域的工作經驗。
• 良好的人際溝通能力、關係管理與協作能力
• 對物流業有深入了解，擁有物流服務商資源。注重細節，主動性強。
• 最好會說中文的候選人。

職責：

• 能夠領導和指導一組技術專家進行日常運作。
• 解決問題的批判性和創造性思考。
• 豐富的衝突管理知識。
• 必須能夠在壓力下工作並實現高度的準確性，同時保持正確的大局觀。
• 根據上級要求承擔其他特殊任務、臨時職能和相關職責。

津貼和福利

• 基本+津貼
• 公司旅行
• 事假
• 個人發展機會

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

管理培訓生的職責（銷售行銷）

• 透過產生潛在客戶和商機來支援業務成長。
• 透過確保客戶對我們服務的滿意度來維持牢固的客戶關係。
• 支持並執行公司的行銷方向。
• 支持其他團隊的同事並與他們合作。
• 人才將接觸營運或支援服務活動，這將有助於獲得對該行業更深入的了解和實踐經驗。
• 體驗高度忠誠的團隊的工作環境；
• 最適合或最合適的候選人有機會獲得永久就業機會。

管理培訓生（銷售與行銷）要求：

• 任何領域的文憑或學位。
• 有貨運代理或物流工作經驗者佳。
• 最受歡迎的是應屆畢業生。
• 足智多謀，積極主動，風度翩翩，態度積極。
• 較強的溝通（口頭和書面）和分析能力。
• 能夠在快節奏的環境中獨立和協作工作。
• 熟練使用 Microsoft Office 套件（Word、Excel、PowerPoint）。
• 願意學習和適應新的挑戰。
• 願意在雪蘭莪巴生工作。

津貼和福利：

• 具競爭力的薪酬方案（基本+津貼+佣金）
• 年度加薪和獎金
• 職涯發展、機會與國際視野

Responsibilities for Management Trainee (Sales Marketing)

• Support business growth by generating leads and business opportunities.
• Maintain strong customer relationships by ensuring customer satisfaction with our services.
• Support and execute the company’s marketing direction.
• Support and collaborate with colleagues from other teams.
• Talents will be exposed to operational or support services activities which will helps to gain a deeper understanding and hands on experience in the industry.
• Experience a working environment with a highly committed team;
• The best-fit or suitable candidates have the opportunity to be offered permanent employment.

Requirements for Management Trainee (Sales & Marketing):

• Diploma or Degree in any fields.
• Work experience in Freight Forwarding or Logistics is advantageous.
• Fresh graduates are most welcome. 
• Resourceful, proactive, presentable and positive attitude.
• Strong communication (both verbal and written) and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to learn and adapt to new challenges. 
• Willing to work in Klang, Selangor.

Perks & Benefits:

• Competitive Remuneration Package (Basic + Allowance + Commission)
• Annual Increment and Bonus
• Career Progression, Opportunity, & International Exposure

法定會計和報告

遵守公司和地區的結算和報告時間表
確保財務報告按照公司規定的格式、要求和期限完成並提交
確保每月完成並審查資產負債表帳戶調節表和活頁夾
確保及時、正確地準備分析和報告

管理報告

與國家經理一起審查 E2E 報告、利潤分享報告、國家管理報告、國家績效包
支持國家管理層分析關鍵產品的月度績效，並突出關注領域。

預測和預算

按照時間表和要求的格式準備並提交預算和預測。
與國家經理密切合作，確保對預測所做的假設和更改是適當的並得到適當解釋
與國家經理密切合作，確保對預算所做的假設和變更是適當的並得到適當解釋

國庫和銀行帳戶

適當管理現金流，以確保我們有足夠的營運資金來管理業務
確保銀行帳戶和網路銀行的開立、變更和關閉得到區域管理團隊和集團財務主管的批准
每週一依規定格式向財政部提交每週現金報告
每月第5個工作天前依規定格式向財政部提交每月現金報告
每月審查該實體的營運銀行帳戶，並根據集團財務部的通知每週剔除多餘現金。
確保所有銀行帳戶都有雙重簽名人和適當的權限等級。
根據要求，按照要求的格式向財政部提交經過適當準備和審查的銀行往來調節表

應收帳款

執行並遵守公司信用和收款政策
與國家經理一起審查每週的國內逾期賬齡報告，以確保採取後續行動向逾期客戶收取費用
審查當地應收帳款，確保逾期超過 30 天的時間最少，並與國家經理一起採取糾正措施，以減少應收帳款的期限。
確保國內客戶依照核准的信用條件付款並採取行動收回逾期應收帳款
整個月定期審查代理商和公司間應收帳款，確保 90 天以上的應收帳款得到妥善處理和升級

應付帳款和應計費用

遵守並實施公司 AP 控制和政策
國內供應商必須獲得 CM 和 RMD 的批准
確保應計費用充足並有理由支持
監督應付帳款功能的順利運行，以確保我們按照條款付款。
每月審查應計費用帳戶，確保追蹤或清除超過 180 天的應計費用

審計

負責依照集團時間表和要求協調完成年度審核
每年按照時間表、格式要求向公司提交內部控制調查問卷
每年按照時間表以規定的格式向公司提交補充財務披露資訊。

稅

負責與稅務代表協調、計算和提交年度納稅申報表
確保報稅表及時提交給IRB
確保稅務預測及時提交給企業
確保按時繳稅
主動強調任何潛在的稅務風險/RFD 和 VP 稅務風險。與當地稅務顧問合作尋找可能的解決方案（如果有）

公司秘書

與公司秘書密切合作，確保公司遵守法定規定

資本支出

確保固定資產的購買、轉讓和處置得到適當批准並遵守會計政策和程序
每月向企業提交CAPEX變動報告備案
每年對固定資產進行實體盤點。

行政

確保所有租賃和財務承諾都經過適當的成本效益論點並得到適當批准。
確保辦公室內有所有必要的管理費用和法定保險。
確保營業執照更新

薪資單

確保正確計算每月工資並按時支付法定付款（PCB、EPF、Socso 和 HRD Levy）
確保工資支付及時得到國家經理和區域管理層的批准

臨時職責

履行國家經理和區域或公司管理團隊指定的任何臨時職責

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 個人發展機會

Statutory Accounting and Reporting

Comply with the corporate and regional closing and reporting  timetable 
Ensure financial reports are completed and submitted in accordance with the format , requirements and deadlines as stipulated by Corporate
Ensure the balance sheet accounts reconciliations and binders are completed and reviewed monthly  
Ensure analysis and reports are prepared timely and correctly 
 

Management Reporting

Review E2E Report , Profit Sharing Report, Country Management Report , Country Performance Pack with the Country Manager 
Support Country Management on analysis of monthly performance for key products, highlighting areas of concerns.
 

Forecast and Budget 

Prepare and submit budget and forecast in accordance with the timetable and the required format.
Work closely with the Country Manager to ensure assumptions and changes made to the forecast are appropriate and properly explained 
 Work closely with the Country Manager to ensure assumptions and changes made to the budget are appropriate and properly explained 
 

Treasury and Bank Accounts

Manage cash flows appropriately to ensure we have sufficient working capital to manage the business
Ensure opening , changes  and closing of the bank accounts and internet banking is approved by the regional management team and Group treasurer
Submit weekly cash report to the Treasury in the required format every Monday 
Submit monthly cash report to the Treasury in the required format by the 5th working day of each month
Review operating bank accounts of the entity on a monthly basis and strip out excess cash weekly in accordance with communications from Group Treasury.
Ensure all bank accounts have dual signatories and appropriate authority levels.
Submit properly prepared and reviewed bank reconciliations to Treasury in the required format on request basis
 

Accounts Receivables 

Implement and comply with the company credit and collection policies 
Review weekly domestic overdue aging report with the country manager to ensure follow up action is taken to collect from overdue customers
Review local receivables to ensure overdue > 30 days are minimal and that corrective action is taken with the country manager to reduce the receivables to terms.
Ensure domestic customers pay with the approved credit terms and take action to collect overdue receivables
Review Agent and Intercompany receivables on a regular basis throughout the month and ensure receivables over 90 days are addressed and escalated as appropriate 
 

Accounts Payables and Accruals

Comply and  Implement company AP controls and policies 
Domestic Vendors must be approved by the CM & the RMD
Ensure accruals are adequate and supported with reasons 
Oversee the smooth running of the payables function to ensure we pay in accordance with terms.
Review cost accruals accounts monthly to ensure over 180 days accruals are followed up or purged  
 

Audit 

Responsible for the coordination and completion of annual audit in accordance with the group timetable and requirements
Submit internal control questionnaire to Corporate on an annual basis in accordance with the timetable in the required format 
Submit the supplementary financial disclosure information to Corporate on an annual basis in accordance with the timetable in the required format.
 

Tax

Responsible for the coordination and computation and submission of the annual tax return with the Tax representative 
Ensure Tax returns are submitted to the IRB timely 
Ensure tax projections are submitted to Corporate timely  
Ensure tax payments are paid on time 
Proactively highlight any potential tax risks/exposures to RFD & VP Tax.  Work with local tax consultant for possible solutions, if any
 

Company Secretary 

Work closely with the company secretary to ensure the company comply with the statutory regulations 
 

Capital Expenditures

Ensure Purchase , Transfer and Dispose of fixed asset are properly approved and complied with  accounting policies and procedures 
Submit CAPEX change report to corporate monthly for record 
Carry out physical count of fixed asset annually.
 

Administration 

Ensure all leases and financial commitments are properly cost benefit justified and properly approved.
Ensure all necessary overheads and statutory insurance are in place in the office.
Ensure the business license is renewal 
 

Payroll 

Ensure  monthly payroll is computed correctly and the statutory payment (PCB, EPF, Socso & HRD Levy) is paid on time
Ensure Salary payment is approved by the country manager and regional management timely
 

Ad Hoc Duties 

Perform any ad hoc duties as and when assigned by the country manager and the regional or corporate management team

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 管理和控制日常倉庫運作工作
• 確保及時收到所有產品或貨物
• 透過制定和實施政策或標準來維持營運以滿足公司的要求
• 透過安排和分配員工來協助完成倉庫營運要求
• 透過招募、選拔、培訓員工來維護倉庫員工
• 提供人員、培訓和發展、安全、技術和操作方面的協助
• 處理和協調所有相關活動和工作
• 與內部和外部團隊密切合作，以確保活動順利進行
• 時刻確保倉庫、設備、車輛（卡車或堆高機）及其他相關物品的物理狀況
• 確保倉庫環境的安全與清潔
• 透過提供安全、乾淨的環境來保護員工
• 能夠根據不時需要承擔臨時任務和相關職責

要求 ：

• 擁有至少 10 年零售線物流或倉儲經驗將是額外優勢
• WMS軟體使用經驗
• 溝通能力強
• 積極的態度和對協作團隊的熱情
• 具備較強的組織能力及策劃能力
• 工作地點：雪蘭莪梅魯

津貼和福利

• 勤工津貼
• 免費停車場
• 年度禮物
• 生日禮物
• 手術或包裹支付
• 專家小組診所

Responsibilities :

• Manange and control the daily warehouse operation job
• Ensure the timely receiving of all the products or goods
• Maintain the operations by preparing and implementing the policies or standards in order to meet the requirement of the company
• Provide assistance in completing the warehouse operational requirements by scheduling and assigning the employees
• Maintaining the warehouse staff by recruiting,selecting orienting and training the employees
• Provide assistance in personnel,training and development,safety,technical and operation matters
• Handle and coordinate all the relevant activities and job
• Work with internal and external team closely in order to run the activities smoothly
• Ensure the physical condition of warehouse,equipment,vehicle(lorry or forklift) and other related from time to time
• Ensure the safety and cleanliness of the environment of warehouse
• Protect employees by providing a safe and clean environment
• Able to undertake the ad-hoc tasks and related duties as and when required from time to time

Requirements :

• Having minimum 10 years experience in logistics or warehousing in Retail Line will be an added advantage
• Experience in using WMS software 
• Strong Communication Skill
• Positive attitube and passionate on the collaborative teameork
• Possess strong organization skills and planning abilities
• Working Location:Meru,Selangor

Perks & Benefits

• Attendance Allowance
• Free Parking
• Annual Gift
• Birthday Gift
• Surgical Or Wadrded Disbursement
• Panel Clinic

Customer Team Leader
Location: The Co-operative Food, Market Place, Helmsley, YO62 5BH
Pay: £13.32 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme

Customer Team Leader
Location: The Co-operative Food, 14 Overpool Road, Ellesmere Port, CH66 1JN
Pay: £13.32 per hour
Contract: 25 hours per week + regular overtime
Working pattern: Varied shifts including early mornings (From 6:30am) afternoons, late evenings (Until 10pm) and weekends to be discussed at interview.


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme

Customer Team Leader
Location: The Co-operative Food, 11 Market Place, Leyburn, DL8 5BG
Pay: £13.32 per hour
Contract: 21 hours per week + regular overtime
Working pattern: Varied Shifts including early mornings, afternoons, late evenings and weekends to be discussed at interview.


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme