• Develop and maintain constructive and effective relationships with customer representatives, to ensure contractual obligations are met and exceeded.
• Co-ordinate and liaison in the supply chain process with customers, freight forwarders, and transporters, to ensure on-time delivery and receiving.
• Manage inbound/outbound cargo, consumables materials, and supplies level
• Maintain the WMS system, the accuracy of inventory records, and shipment status reports
• Handle shipping documents requirement such as B/L, D/O, Manifest, Portnet, JP Online etc.
• Project budgeting, cost management, and invoicing.
• Conduct cargo and cycle-count audits, and monitor various operational KPIs, with follow-up actions and reporting.
• Support port, warehousing, and other cross-functional activities as and when required.
• Outline container stuffing and unstuffing plans, and review safety and operation method statements.
• Ensure facility cleanliness, tidiness, and upkeep of facility infrastructure
• Cargo quality, operation safety, and efficient management, while always seeking opportunities to improve.
• Creative in solving supply chain and operation issues, meeting deadlines, and timely response to queries.