The Agency
SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in creativity, technology, and scalability. We are after people who are most talented when they are passionate and driven.
The Role
You will be an important part of a growing experience design team, one that believes in innovating and pushing the boundaries of experience design. We research, review, iterate and develop meaningful interactions between the client’s product and its intended users. Our team is made up of Researchers, Product Managers, UX Designers, UI Designers and Developers.
Beyond crafting words, phrases and sentences, a UX Content Designer on our team is also expected to immerse fully into the research, conceptualisation and iteration process of building digital experiences for a wide variety of users.
As a UX Content Designer, your day-to-day tasks may include working with the team to break large amounts of content into different parts of the user journey, planning out information hierarchy on a website, creating seamless communications as users navigate from page to page, or simply providing a clever turn of phrase to turn a complex situation into something simple, understandable and actionable on a digital space.
Most importantly, you will need to empathise with the (sometimes) duelling perspectives of both consumer and business objectives, applying a high level of critical thinking to create copy that marries the two.
Responsibilities
- Work as part of a team to create meaningful digital experiences that achieve business objectives
- Develop and write clear, useful and meaningful copy for various digital interfaces including apps and websites, consistent with the brand voice
- Craft compelling microcopy for user interfaces to improve comprehension and engagement
- Work alongside UI/UX designers to ensure content, layout and design come together seamlessly
- Support a UX researcher in unpacking consumer insights, iterating on content in a data-driven process
- Present and defend your writing with a strong rationale
Job Requirements
- At least 1-2 years of relevant experience in either UX or copywriting OR relevant educational qualifications
- Strong writing and editing skills with an ability to adapt writing style to different audiences
- Strong organisational skills and a keen eye for details
- Ability to work and behave professionally in a fast-paced team environment
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Proactive in staying up-to-date with industry trends, best practices in UX writing and content design
- A strong portfolio or writing samples showcasing your past work
