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Primary City/State:
Scottsdale, ArizonaDepartment Name:
Security-BUMC-P & BBHH-CorpWork Shift:
DayJob Category:
Facilities, Environmental Services, and CulinaryBehavior Health has become a critical component to our healthcare system. If you’re interested in joining a team with a focus on mental health and behavior health, we want to hear from you!
As a Critical Intervention Officer or Security Officer at Banner Behavioral Health Hospital you will patrol the facilities and grounds; assist with the welfare and safety of personnel and patients; investigate critical incidents; assist employees, patients and visitors; interface with emergency response agencies; and monitor parking and traffic control.
At Banner Security, we pride ourselves on our highly skilled and compassionate staff providing a safe environment for all patients, visitors and staff. We welcome all Security Professionals, whether you’re coming onto our team with the Crisis Intervention Team (CIT) training, or just starting out your career in Behavior Health Security.
**Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
**Candidates with current CIT training have the opportunity to be brought on at CIO level. Those needing the required training will come in as SOs and complete the CIT training as part of orientation.
We are currently looking to fill FULL-TIME DAY SHIFTs.
DAY SHIFTS:
Shift A: (Sun-Wed) Sun – Tues 6am-6pm, then ½ Wed (6am- 12noon)
Shift B: (Wed-Sat)½ Wed -(12noon-6pm), then Th- Sat 6am-6pm )
NIGHT SHIFTS:
Shift C:(Sun-Wed) Sun – Tues 6pm-6am, then ½ Wed (6pm- 12midnight)
Shift D: (Wed-Sat)½ Wed -(12midnight-6am), then Th- Sat 6pm-6am)
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.POSITION SUMMARY
This position requires the incumbent to work effectively as a part of an interdisciplinary team, providing critical resources and support to individuals in crisis. Performs assigned security duties promptly and accurately. Works varied assignments and shifts. Provides guidance and assistance to other security officers and leaders with incidents involving an individual in crisis.
CORE FUNCTIONS
1. Responds to mental health emergencies and crisis. Uses verbal de-escalation and crisis intervention strategies, along with Banner Health and/or community resources available, to assist in effectively resolving the crisis peacefully.
2. Develops and maintains relationships with technicians, nurses, therapist, physicians, law enforcement, community resources and others in the prevention, response and continued support of crisis intervention services.
3. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.
4. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security training designed for staff.
5. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
6. Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.
7. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift. Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems.
8. Professionally testifies in criminal court, mental health court, state hearings and review boards when required.
9. This position must interact with and support all levels of end users throughout the facility, including security officers, technicians, nurses, therapist, physicians, visitors, and patients. This position will coordinate activities with facility and system levels. This position must collaborate and interact with all levels of management and staff, other healthcare members, and the community for the purpose of supporting crisis intervention services.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Diverse security experience as normally obtained through two years of security related experiences. Must possess excellent communication, interpersonal skills, sound judgement, and strong safety skills to effectively defuse volatile situations.
Must be able to demonstrate the ability to perform physical requirements of the position.
Must successfully complete 40-hour crisis intervention team course and annual in-service training. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Comprehension and correlation of law, policies/procedures and standards. Must participate and promote collaboration, as well as provide excellent customer service. Requires critical thinking skills and ability to quickly assess situations and determine appropriate response in escalated conflict, security and emergency situations.
Must maintain required security certifications. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Official account of Jobstore.
Primary City/State:
Scottsdale, ArizonaDepartment Name:
Admin-PsychWork Shift:
DayJob Category:
Clinical CareAt Banner Health, we set leaders up to succeed. We ensure executives have the staff and facilities their vision requires. Join a nationally recognized health care leader that values excellence and begin making a difference in people’s lives.
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.For more than four decades, Banner Behavioral Health has provided nationally recognized, comprehensive behavioral health care for patients of all ages faced with the challenges of psychiatric, behavioral health, or chemical dependency problems. Six locations in and around Phoenix (including Chandler, Gilbert, Glendale, Phoenix, Scottsdale and Sun City West) make it easy for our patients to find help, and easy for you to have the neighborhood and lifestyle you want. Banner Behavioral Health is dedicated to providing safe, confidential and compassionate treatment.POSITION SUMMARY
This position has overall responsibility for providing leadership, direction, and administration of medical management, as well as the integration, coordination, and improvement of clinical care and patient safety for designated healthcare operations. This position is an essential leadership role responsible for guiding the development and implementation of medical policies, practices, and clinical programs system wide. This position, along with its team members, is responsible for driving, supporting and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility, and the overall patient experience. Serves as a member of the executive leadership team for designated healthcare operations, building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning.
CORE FUNCTIONS
1. Promotes concepts and practice of quality improvement. Establishes and maintains effective working relationships with physician and provider stakeholders. Participates in review of qualifications, credentials, performance, and professional competence and character of physician and provider stakeholders. May participate in medical staff professional review process and physician recruitment.
2. Works within the appropriate leadership model to establish, monitor and improve aggregate clinical outcomes. Actively participates in or leads care management activities to improve patient safety, provide patient-centered, appropriate and timely care, reduce inappropriate variation, implement evidence-based standards, enhance efficiency and throughput, and evaluate innovative clinical methods and opportunities. Works with other leaders to assess and improve the professional practice of independent, contracted, and employed medical providers.
3. Participates in coordination of patient and family disclosure of untoward events. Participates in patient grievance process as needed.
4. Provides leadership, supervision, guidance and development for staff, articulating and demonstrating an expectation for continuous quality improvement, as well as continually supporting and exhibiting company values and service standards. Identifies and provides growth opportunities for staff. Provides clinical oversight for quality issues and programs by participating in the clinical oversight body. This body reviews and approves quality improvement projects, provides clinical guidance where needed and grants authority to the Clinical Management Team and the Quality Council.
5. Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety. Promotes a patient-centered, healing environment. Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes.
6. Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Champions, models, and promotes service excellence philosophies and behaviors at the facility, regional, and system levels to enhance the overall patient experience.
7. Functions as an integral member of the designated healthcare operations and system leadership teams, serving in an advisory capacity to applicable staff. In collaboration with leadership team members, directs and provides oversight regarding the strategic development, implementation, and maintenance of strong, comprehensive clinical and/or operational services and programs that meet system-wide organizational growth initiatives and the needs of patient populations in the community. Fosters the development and implementation of workforce initiatives effectively. Leads and influences change at the local, regional, and system levels.
8. Along with other members of the leadership team, promotes financial stewardship and clinical excellence for the designated healthcare operations in both operational and capital acquisition processes, as needed. Allocates financial, information, and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, physicians, and hospital departments. Establishes performance measures, assesses and evaluates operations, and works with department management to assure efficient and effective delivery of services.
9. This position has overall responsibility for the quality and appropriateness of care provided in assigned facility and/or campus. Serves as liaison among facilities, medical staff, medical leadership, external organizations, and contracted payor organizations. Responsible for coordinating services with other administrators, internal legal counsel, executives, and other staff. This position has constant contact with staff members and associates, frequent contact with medical staff leaders and medical staff as well as Banner Health leaders Customers of this position are both internal and external, including leadership, staff, medical staff, regulatory agencies, and the community.
MINIMUM QUALIFICATIONS
Medical Doctorate or Doctor of Osteopathy Degree required with Board Certification or eligibility preferred and level of expertise typically gained through five years of experience in clinical practice. Must be eligible for or hold a current and unrestricted State license to practice medicine and preferably be eligible for medical staff privileges. (CMOs assigned to oversee the Specialty Pharmacy must hold a current and unrestricted State license).
Depending upon assigned area of responsibility, position may require applicable certifications and/or licensures, including but not limited to: RN; MD or DO; Driver’s License; Certified Healthcare Protection Administrator (CHPA); Certified Protection Professional (CPP); Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management (ARM); CPA; SPHR; Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT); Certified Healthcare Facility Manager (CHFM); Certified Facility Manager (CFM); Certified Coding Specialist (CCS); Certified Professional Coder (CPC); JD from an American Bar Association accredited school; admission to a State Bar Association.
Three years of medical staff leadership experience also preferred. Prior experience as a physician leader, for example a Medical Director or CMO for a large multi-specialty group practice, physician practice management organization, hospital/hospital system, or health plan. Experience with hospital organized medical staff, managed care organizations, and continuous quality improvement activities preferred. Proven experience and track record of predicting the futuristic relevancy and applicability of innovative industry trends, both technological and programmatic. Proven track record leading physician groups, including group facilitation, leadership development, team-building, performance management, and driving cultural change. Experience working with physicians to strategize and develop measurable improvements the quality of clinical care and patient satisfaction. Proven experience implementing a continuous improvement culture. Experience implementing and maintaining a patient-centered, healing culture. Proven track record of partnering with medical staff to achieve desired facility-specific and organizational outcomes. Knowledge of modern national trends in hospital technology, quality and patient safety. Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail; coaching and developing direct reports and/or other employees by providing open and honest feedback that results in enhanced performance outcomes; establishing, pursuing, and monitoring appropriate process and outcome measures for key initiatives utilizing a systems perspective; evaluating the processes by which clinical care and patient services are delivered, identifying areas for of opportunity, setting standards for outcomes, developing appropriate systems to monitor outcomes, and overseeing the implementation of process improvements; quickly assessing and assimilating industry trends in order to act quickly and appropriately to changing environmental factors; influencing others and translating strategies into actions; motivating physicians and building teams; influencing physician behaviors; partnering and problem solving with physicians and administrative leaders within multiple clinical areas and among members of the medical staff; navigating a highly-matrixed organizational structure with skill and efficiency; analyzing complex financial/statistical data; maintaining a high level of organization with strong attention to detail in order to respond quickly to varying situations. Excellent human relations, organizational and communication skills are essential. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening; nonvolatile; values multiple disciplines; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Depending upon assignment, may prefer experience within a multi-unit hospital system.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Official account of Jobstore.
