Total 354 Command Center Analyst job vacancies in Manufacturing / Production category in The United States of America

Job Responsibilities :

• Setup, operate and maintain CNC Machining Center to fabricate the precision parts based on given drawing (engineering metal part)
• Responsible and prepare daily production output as per production schedule.
• Prepare 2D / 3D programme and data transfer to machine.
• Coordinate with the team and other related product lines for smooth operation flow.
• Simple troubleshooting of CNC Machining Center.

Job Requirements :

• At least 5 years of working experience in the related field is required.
• Able to work independently and perform overtime work (if needed)
• Ability to read and interpret 2D & 3D engineering drawing.
• Computer literate & proficient in Autocad / MasterCam.
• Written and spoken language : English / Bahasa Malaysia / Chinese.
• Pleasant, responsible, good interpersonal skills and attention to details.
• Male candidates preferred.
• Own transportation.

Interested candidates are encouraged to apply online or email your application to :

Email : seiklam@ seiklam.com 
Tel  : 03 – 8964 1738 / 1748 / 1758
Fax : 03 – 8964 1428

Person In-Charged : Mr Lee Kam Woh

Perks & Benefits

• Commission and bonus
• Central location
• Medical insurance

工作職責 ：

• 設置、操作和維護數控加工中心，根據給定圖紙製造精密零件（工程金屬零件）
• 負責並按照生產計劃準備每日產量。
• 準備 2D/3D 程式並將資料傳輸到機器。
• 與團隊及其他相關產品線協調，確保營運流程順暢。
• CNC加工中心的簡單故障排除。

工作要求 ：

• 需要至少5年相關領域的工作經驗。
• 能夠獨立工作並能完成加班工作（如果需要）
• 能夠閱讀和解釋 2D 和 3D 工程圖。
• 精通電腦並精通 Autocad / MasterCam。
• 書面和口語：英語/馬來語/中文。
• 令人愉快、有責任感、良好的人際溝通能力和注重細節。
• 男性候選人優先。
• 自備交通。

我們鼓勵有興趣的候選人在線申請或將您的申請通過電子郵件發送至：

電子郵件：seiklam@seiklam.com
電話 : 03 – 8964 1738 / 1748 / 1758
傳真：03 – 8964 1428

負責人：李錦和先生

津貼和福利

• 佣金和獎金
• 中心位置
• 醫療保險

 

Job Responsibilities:

• Preform variance investigation, verification and reporting on regular basis
• Completion of reports with high accuracy on time
• Responsible in product costing and cost accounting
• Assist in performing weekly & monthly variance analysis, cost and  profitable analysis
• To analyse cost for costing purposes, monitor changes in manufacturing process to determine the impact on profitability
• Update costing information, report preparation and carry out comparison of cost estimates against actual
• Calculate and analyse product costs, including material costs, direct labour, and manufacturing overhead. Work closely with the product development team to calculate costs for new products and provide cost inputs for pricing decisions.
• To support any ad-hoc assign from Management 
• Maintain and enhance costing systems and tools, ensuring accuracy and consistency of cost data. Implement cost accounting methodologies and provide training to team members to ensure adherence to established standards

Requirements:

• 1-3 years of experience in costing system development;
• Strong in interpersonal and problem-solving skills;
• Medium-high level of excel proficiency – V/H/X lookups and Pivot Tables is a must and preferable knowledge or experience in BI tools (Power BI / Power Query) will be an advantage;
• Presentation skills with PowerPoint
• Number sensitive  
• Working experience in Lean Manufacturing is highly preferred, but not a must.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

工作職責：

• 定期進行差異調查、驗證和報告
• 按時、高精度地完成報告
• 負責產品成本會計與成本會計
• 協助每週和每月差異分析、成本和利潤分析
• 為了分析成本以進行成本核算，監控製造過程中的變化以確定對獲利能力的影響
• 更新成本資訊、準備報告並將成本估算與實際情況進行比較
• 計算和分析產品成本，包括材料成本、直接人工和製造費用。與產品開發團隊密切合作，計算新產品的成本，並為定價決策提供成本輸入。
• 支援管理層的任何臨時分配
• 維護和增強成本會計系統和工具，確保成本資料的準確性和一致性。實施成本會計方法並向團隊成員提供培訓，以確保遵守既定標準

要求：

• 1-3年成本會計系統開發經驗；
• 較強的人際溝通能力和解決問題的能力；
• 中高水準的 Excel 熟練程度 – V/H/X 查找和資料透視表是必須的，具有 BI 工具（Power BI / Power Query）知識或經驗者優先；
• PowerPoint 簡報技巧
• 數位敏感
• 有精益製造工作經驗者優先，但不是必須的。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會

要求：

· 電腦科學或資訊科技學位或相關經驗。

· MS Visual Studio 和.Net 開發的實用知識和經驗。

· 至少2年以上相關工作經驗。

· 較強的溝通及人際溝通能力。

· 創造性和邏輯思維。

職責：

a) 系統開發和支援以下領域：-
- 內部網路
- 公司網站
- 訪客管理系統（VMS）
- 電子訓練系統
- HCL Notes 應用程式和工作流程
b) HCL Domino 伺服器和 MailMarshal 的系統管理員。
c) 設計和開發應用程式。
d) 系統測試並識別和修正程式錯誤。
e) 草稿螢幕和報告版面；準備並執行測試程序。
g) 負責資料的完整性和安全性。
h) 對最終使用者進行應用訓練。

i) 上級不時指示的任何其他職責。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

What this role entails:   

• Document detailed requirements & solution design as elicited by the user community, technical team and other product management stakeholders
• Analyze and consult on feature, enhancements or other requests
• Interprets requirements and translates into detailed process or technical needs for consumption of the agile team
• Participate and consult on Story creation
• Assist with the creation and maintenance of release notes
• Domain and or application expert
• Convert a high-level product description into project deliverables and requirements
• Assist with bug triage and tracking

What you’ll need to thrive in this role:

• Basic data analysis and troubleshooting skills.
• Ability to interact with all levels of personnel, including management, from both business and technical teams.
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into the application and operational requirements.
• Experience with Jira, Confluence and/or other Agile Lifecycle Mgt tools
• Previous experience with pharmaceutical sales, aggregate spending, managed care, government pricing, rebates, chargebacks, customer operations, and other business processes.
• Strong grasp of Business Productivity software(Microsoft Office and/or google apps)such as Word, Excel, PowerPoint, and Visio.
• Flexible attitude to meet changing customer needs, and management demands
• Business Requirements elicitation, document analysis, requirements elicitation, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Work closely with process owners and end users to map required business processes and translate them into system data specifications and configurations for system implementation and usage.
• Experience with testing and working with technical teams to resolve issues.
• Knowledge of US Healthcare, Life Sciences operations, systems, data
• Knowledge of Agile Software Methodology and Scrum

An exciting, results-driven, growth-oriented role with an opportunity to guide our fastest-growing product to the next level.

As a Product Manager, you will be responsible for defining product goals for multidisciplinary teams. You will be a leader, who will not only evolve the technology within the organisation but also motivate your team to challenge limits at every stage. You will carry us through the challenges and opportunities of the vast industry on our mission to build the OS for the global trade.

We’re looking for a technical visionary, with not only a stellar technical background but also intrinsic management skills.

The Role Responsibilities

Trade & Working Capital is an integral part of the Bank’s DNA. As a network-driven Trade bank, we support vast international trading networks across a large range of commodities, markets, and specialisms – helping millions of people, clients and businesses achieve their financial aspirations. Our uniqueness is our distinctive network that stretches across core emerging markets with onshore Trade solutions in 42 markets across Asia, Africa, the Middle East and beyond.

Trade & Working Capital, within Transaction Banking, is grounded in the Bank’s strategic priorities through delivering customer value, driving productivity, optimizing cost efficiencies, facilitating #simplefasterbetter, and living the valued behaviours. In addition, we have set an ambitious strategy to grow the Trade & Working Capital franchise to a US$2 billion and beyond business.

To get things done faster to support this growth, a core team of product managers serving as Product Initiatives Leads for Trade will, on a rolling basis, drive selected high-impact and high-visibility group or regional initiative(s) under Trade’s core priorities that will help move the needle in reaching our Trade goals. This role requires an individual with a ‘can-do’ attitude to support the Product Initiative Leads for the end-to-end execution and commercialization of Trade initiatives, and when the time comes, to also lead selected initiatives. Ability to collaborate with other stakeholders is essential, as the team works closely with key stakeholders within the bank, from Global/Regional Trade product heads, to RFOs, to key counterparts from Sales and Operations teams.

We are looking for an individual who can operate in new (often ambiguous) areas, can provide critical thinking, problem solving and drive execution of the product initiatives.

Responsibilities

• Work closely to support Product Initiative Leads to deliver an end-to-end solution for each Trade initiative, including establishing a strategy, business case, address Trade product specific nuances, execution plan and actual execution of agreed scope of initiatives
• Apply a “client-first” lens while considering speed to value, time-to-market and cost-benefit trade offs
• Able to think holistically, thoroughly, and strategically in order to support the team in defining the project scope, system/process/people requirements & work with the lead product manager and frontline teams to deliver commercial outcomes.
• Assist in requirements/scoping, end-to-end product & process flows, interface requirements, risk impacts, and clearly articulate these flows and processes to the relevant stakeholders
• Engage and work with various stakeholders within the team, and outside the team

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Trade & Working Capital
• Head, Trade Initiatives & Business Enablement
• Global Trade Product Heads
• Head, Trade Product Development
• Regional Trade Product Heads
• TB Business Change & Enablement
• TB Sales
• Trade COO
• Trade CIO
• Group Process owners
• Functional Partners including TB Risk, CFCC, HR, Finance, Legal, GIA

Our Ideal Candidate

• Trade product knowledge, with past experience in Trade product management or sales a strong plus (Documentary Trade (LCs, Guarantees, Collections), Receivables Finance, Supplier Finance etc.)
• 3+ years experience in banking or management consulting firm.
• Project management experience is a plus
• Excellent knowledge of MS Office - Microsoft PowerPoint and Excel
• A team player: multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources.
• Strong problem-solving and critical-thinking skills; data analysis and ability to steer through ambiguity and determine proper course or methodology without direction or supervision.
• Solid organizational skills and ability to produce clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders
• Excellent time management and organizational skills; the ability to manage conflicting priorities and multi-task effectively; and communicate current status and tasks to management.
• Ability to prioritise issues within a large, rapidly changing environment and manage a wide variety/ high volume of tasks while maintaining quality delivery.
• A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/ her sleeves’ to get the job done. Proven success in holding individuals accountable for progress against agreed deliverables.
• A proven ability to work independently, solve problems and make balanced judgments / decisions
• Confident and courageous to raise/ escalate issues in a pro-active, professional, and timely manner
• Demonstrates understanding of and commitment to the Group’s core values
• Willingness to Travel as required
• Licences and Certifications/ accreditations: CDCS, CTFP, GTC, PMP, ACP, or related Trade or Project Management a strong plus

Role Specific Technical Competencies

• Trade Finance products
• Project Management
• Stakeholder Management
• Communications (including MS PowerPoint)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is a plus.

About Orica


At Orica, its the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. Its an exciting time to join us we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.




About the role


We are delighted to announce that we are searching for Oricas next Production Analyst/Engineer  at our Helidon Manufacturing site. Reporting to the Production Manager - Helidon, the successful candidate will be responsible for supporting the effectiveness of



... Click here to view more detail / apply for Production Analyst/Engineer

Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Aryng is looking for a strong Sr product and data analyst to work with high-growth clients in various domains - Fintech, Internet App, and e-commerce.

• Are you overworked and have no work-life balance?
• Are you frustrated with writing queries but having no clue if your work is driving any impact?
• Are you a downstream order taker with no access to clients or stakeholders?
• Are you tired of your company's work culture with useless hierarchy and bureaucracy?
• Are you constantly in a support role with no seat at the table?

If Yes then come Join Aryng. Aryng is a Silicon-Valley based data science consulting company with clients including Google, JMSMuckers, Regeneron, GE, Life360, and Ipsy. Here are our core values.

1. We have a non-hierarchical, super-transparent culture. We all know what everyone is working on, where we are going, and how we are doing.
2. We are all learners, entrepreneurial, and love growth.
3. We are super talented and are known in the industry as a SWAT data science team

This role works directly with the product managers and executives on the client side, based out of San Francisco, Bay area. We are looking for somebody who enjoys solving problems, is comfortable with the internet/app business model, and can think through product/feature/UX experience and propose optimized data-driven solutions.

The analyst will work closely with the CEO, Piyanka Jain, a renowned thought leader in data analytics.

Join our dynamic team and get an opportunity to be mentored on BADIR, our cutting-edge framework. With its proven track record of being adopted by Fortune 100 companies, BADIR provides an efficient solution for implementing data analytics and data science projects in no time.

*This is a time-sensitive requirement and we highly prioritize candidates who are available for immediate joining*

*This role requires mandatory overlap hours with clients in the US from 8 am - 1 pm PST*

Required Skills and Qualification :

• Strong Decision Science skills, and can not only listen but also provide input on business and help leadership make decisions
• 5+ years of experience as an analyst.
• 3+ years in cloud technologies such as MySQL, AWS, Presto, and Athena.
• Application of statistical concepts like A/B Testing, Hypothesis testing, and statistical tests.
• Experience in visualization tools like Tableau, Amplitude, Mode, and Excel.
• Excellent communication and stakeholder management.
• Skilled in understanding the business problem and converting it into an analytics problem.
• Degree in a quantitative field like statistics, economics, applied math, operations research, engineering, finance, or business intelligence.

Requirements:

• Work directly with the client's product, operations, and analytics team to solve problems on the product, user experience, and features.
• Leverage data to understand the business and its product usage, developing insights that apply to the product, and business strategy.
• Partner with executives, product managers, engineers, marketers, and designers to translate data insights into smarter decisions and applications.
• Establish and manage KPIs that measure the health of the business, product performance, and customer experience quality.
• Build dashboards and reporting processes to monitor business and product trends.
• Develop frameworks, tools, and best practices to apply data insights toward business questions.
• Conduct analyses and build models that identify opportunities and drive growth.
• Design and analyze experiments, communicate results, and drive decisions.

• Flexible work hours
• Rapidly Growing Company
• Awesome work culture
• Learn From Experts
• Work-life Balance
• Competitive Salary
• No Hierarchy
• Highly Collaborative work environment
• Executive Presence
• End to End Problem Solving
• 50%+ Tax Benefit
• 100% Remote Company
• Opportunity to become a thought leader

Aryng is looking for a strong Sr product and data analyst to work with high-growth clients in various domains - Fintech, Internet App, and e-commerce.

• Are you overworked and have no work-life balance?
• Are you frustrated with writing queries but having no clue if your work is driving any impact?
• Are you a downstream order taker with no access to clients or stakeholders?
• Are you tired of your company's work culture with useless hierarchy and bureaucracy?
• Are you constantly in a support role with no seat at the table?

If Yes then come Join Aryng. Aryng is a Silicon-Valley based data science consulting company with clients including Google, JMSMuckers, Regeneron, GE, Life360, and Ipsy. Here are our core values.

1. We have a non-hierarchical, super-transparent culture. We all know what everyone is working on, where we are going, and how we are doing.
2. We are all learners, entrepreneurial, and love growth.
3. We are super talented and are known in the industry as a SWAT data science team

This role works directly with the product managers and executives on the client side, based out of San Francisco, Bay area. We are looking for somebody who enjoys solving problems, is comfortable with the internet/app business model, and can think through product/feature/UX experience and propose optimized data-driven solutions.

The analyst will work closely with the CEO, Piyanka Jain, a renowned thought leader in data analytics.

Join our dynamic team and get an opportunity to be mentored on BADIR, our cutting-edge framework. With its proven track record of being adopted by Fortune 100 companies, BADIR provides an efficient solution for implementing data analytics and data science projects in no time.

*This is a time-sensitive requirement and we highly prioritize candidates who are available for immediate joining*

*This role requires mandatory overlap hours with clients in the US from 8 am - 1 pm PST*

Required Skills and Qualification :

• Strong Decision Science skills, and can not only listen but also provide input on business and help leadership make decisions
• 5+ years of experience as an analyst.
• 3+ years in cloud technologies such as MySQL, AWS, Presto, and Athena.
• Application of statistical concepts like A/B Testing, Hypothesis testing, and statistical tests.
• Experience in visualization tools like Tableau, Amplitude, Mode, and Excel.
• Excellent communication and stakeholder management.
• Skilled in understanding the business problem and converting it into an analytics problem.
• Degree in a quantitative field like statistics, economics, applied math, operations research, engineering, finance, or business intelligence.

Requirements:

• Work directly with the client's product, operations, and analytics team to solve problems on the product, user experience, and features.
• Leverage data to understand the business and its product usage, developing insights that apply to the product, and business strategy.
• Partner with executives, product managers, engineers, marketers, and designers to translate data insights into smarter decisions and applications.
• Establish and manage KPIs that measure the health of the business, product performance, and customer experience quality.
• Build dashboards and reporting processes to monitor business and product trends.
• Develop frameworks, tools, and best practices to apply data insights toward business questions.
• Conduct analyses and build models that identify opportunities and drive growth.
• Design and analyze experiments, communicate results, and drive decisions.

• Flexible work hours
• Rapidly Growing Company
• Awesome work culture
• Learn From Experts
• Work-life Balance
• Competitive Salary
• No Hierarchy
• Highly Collaborative work environment
• Executive Presence
• End to End Problem Solving
• 50%+ Tax Benefit
• 100% Remote Company
• Opportunity to become a thought leader

Skill: Product Analyst: IMOS platform

Total Experience: 1 -3 Years

Position Type: Permanent

Budget: SGD 5000 – 6000 Per Month

Location: Singapore

Purpose of the Role:

In this role as a Product Analyst, you will be a pivotal member of the Product Team, focusing on the maritime domain within the metals mining and trading industry. Your role involves collaborating with the Engineering team to support the development and enhancement of platforms that cater to the unique needs of maritime operations in the metals trading sector. Your primary duties will include understanding and analysing maritime-specific business requirements, documenting these requirements, defining project scopes, and ensuring that the deliverables align with the business' strategic outcomes.

Job Responsibilities:

• Support in converting maritime-specific business requirements into functional specifications, ensuring that these are clearly communicated and understood by the technical team.

• Play an active role in agile project teams, contributing to sprint planning sessions with a focus on business goals and priorities.

• Conduct sessions for process mapping, ensuring a comprehensive understanding of operational flows and identifying overlaps and synergies across different business functions.

• Link immediate operational needs with long-term strategic plans, working closely with Product Managers, Product Owners, and Delivery team.

• Collaborate with QA testers and developers to ensure the delivery of high-quality solutions.

• Establish and maintain effective relationships with business stakeholders, managing their requirements, operational issues, and queries.

Knowledge and Experience:

• Bachelor’s degree in computer science or a related field.

• Experience in digital product delivery, preferably within the maritime sector of the metals mining and trading industry or commodities industry.

• Familiarity with maritime operations, especially in relation to metals mining and trading (Desirable).

• Knowledge & Experience working in IMOS is MUST

• Agile methodology experience, with an understanding of its application in maritime projects.

• Additional knowledge in human-centered design or design thinking is advantageous.

Personal Attributes:

• Excellent communication skills, adaptable to a diverse range of cultural and professional backgrounds.

• Strong analytical skills and the ability to break down and solve complex problems.

• A sense of ownership and responsibility for projects and tasks.

• Customer-focused, with a clear vision of end goals and customer satisfaction.

• Provide 24x7 production support onsite / offsite
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release
• Follow up on defect and incident closure and meet incident closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Make sure system availability as per respective agreed SLA
• Support End of Day batch run
• Perform annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release
• Ensure application documentation is properly updated for each production release

Job Requirements:

• Degree or Diploma
• Minimum 5 years working experience would be preferred
• Strong technical skills in Open systems such as UNIX or LINUX
• Candidates with good banking domain knowledge would be advantageous
• Good communication skills