Total 2 Junior Executive Business Operations job vacancies in Health / Beauty / Fitness category in The United States of America

Responsibilities:

• To defend, loyalize and develop the given accounts of beauty or haircare salons.
• To consistently acquire and conquest New Accounts via distributions in a given target and continously expand the sector of coverage in the given area.
• Provide quality customer services to all salons and maintain excellent trade relationship.
• To visit and conduct Quarterly Business reviews with all the Accounts.
• To ensure that these Key Accounts achieve their Sales Purchase Targets as per their respective contracts signed in a consistent and progressive manner monthly and Quarterly.
• Plan, Implement, Reconcile and Review the Trade Marketing monthly programs / activities in accordance with the agreed guidelines.
• To work closely with the Marketing and the NSM to ensure that these Key Accounts are well serviced. Ensure Trade marketing to end consumer is well excuted.
• To update and maintain the Key Accounts' sales data, distribution data, contracts and all other important information in a Key Accounts Excel File.
• To provide Management with timely and accurate feedback on Salons and competitors' activities.
• Be fully prepared to participate and attend all Sales Meeting / Conferences as directed by management irrespective of timing and dates.
• To establish a reputation for sincerity, honesty and reliability.
• Keep an open attitude and active mind, a preparedness to learn and improve personal skills, and to adapt to changing circumstances.
• To strictly adhere to all the company's policies.

 

Merchandising

• To co-ordinate on all Merchandising and Visuals between the Sales and Marketing Department and the appointed salons.
• Ensures that all Merchandising designs and Visuals are in accordance to each brand's guidelines before actual construction and installation is done.
• Ensures that all Merchandising and Visuals support costs are accounted for and that Contracts and other Terms and Conditions are documented and signed before starting any projects.
• Ensures all Merchandising is well and fully display according to salon products category choosen.

 

Requirements:

• The candidate must have at least 2-3 years relevant experience, preferably those from haircare or healthcare industry.
• Possess own transport and willing to travel extensively.
• Dynamic, energetic and sales oriented.
• Preferably Executives specializing in Sales and Business Development.
• Good communication skills with all levels of people.
• Proficiency computer skills, Microsoft Excel, Word & PowerPoint.
• Required languages: English, Malay and Mandarin.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities
• Commission or incentives

Job Description:

Responsibilities - your mission

We are looking for HR support to join Airbus in our GBS. You will be giving support to customers and the FISH platform for several Airbus subsidiaries and regions worldwide where we operate.

Some of your main tasks and responsibilities will include:

• Serve as the first point of contact for customers seeking technical assistance over the phone or mail;

• Logging call / email activity in central Ticketing system repository;

• Manage help desk software or ticket system and maintain it up-to-date;

• Perform basic remote functional Troubleshooting to identify easy Root Cause analysis; 

• Stay up-to-date with updates related to the given product and being able to explain some high level feature in regards to the tool version;

• Research questions on available resources (FAQ manual);

• Direct the customers to right available user guide/support when relevant;

• Delegate any others topics to the second level support.

Requirements - our ideal candidate will have

• Fluent level of English; 

• 1 to 3 years of experience;

• Strong and ideally proven customer orientation mindset;

• Knowledge on EHS (Environment, Health & Safety) regulations and compliance (plus);

• Ability for structured working;

• Strong team player with the ability to support and accompany change;

• Capacity to improve, understand the big picture and end vision;

• French &/or Spanish &/or German languages would be nice to have.

Benefits - what’s in it for you

• Diverse career opportunities within Airbus European core countries or in other regions around the world; 

• A hybrid working model, allowing you to combine onsite and offsite work; 

• A modern office, well connected to public transportation;

• A motivated and fun crew to grow and build and shape the GBS together;

• An intense and exciting onboarding experience.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Portugal SA

Employment Type:

Fixed term

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Experience Level:

Professional

Job Family:

Customer Account and Service Management <JF-CS-CA>

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