Total 55 Business Development Manager job vacancies in Malaysia - Penang

Position Summary

1. Maximize operation competitiveness by comprehensively analyzing changes in internal and external management environment and IT technology, and establishment of process operation strategy.
2. Improve the efficiency of operation by designing and constructing operation process and system in response to changes in business structure.
3. Identify the operational issues of business divisions and related subsidiaries and make fundamental improvements to contribute to business including revenue and profit generation.

Role and Responsibilities

• Prepare reports, financial reports, spreadsheets to support the work of Chief Financial Officer (CFO) and other staff.

• To support RHQ and HQ reports in Korean. 

• Research, collate and provide background information to CFO and team to assist them to make informal decision or actions.

• Consolidate reports from other business functions and provide further commentaries for overall business as well as identification of risk & opportunities to CFO.

• Liaison person with RHQ & HQ on new implementation of company objectives and cascade to business.

• Assist in various projects or ad-hoc projects as requested by management.

#LI-Midsenior #LI-SME

Skills and Qualifications

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accounting/Business Studies/Management or equivalent.

• Excellent communications skills and proficient in Korean and English (both written and oral)

• Minimum 3 to 5 years of working experience in the related field is required for this position

• Preferably candidate with business or accountancy background

• Strong collaboration required to work with different dept/function

• Excellent in MS Office and people management skill

• Independent at work and is highly motivated

• Excellent interpersonal skills and is resourceful

Join us and #ReimagineYourFuture

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

1. Set and implement in-store strategy in link to product and marketing strategies.
2. Increase the in-store purchase rate through differentiated in-store display and customer experience solutions.
3. Carry out in-store total solution consulting and improvement efforts for retail store conditions.

Role and Responsibilities

New Product Launch Strategy

• Develop Local Launch Plan for NPD ensure 4R (Right Store, Product, Display) retail strategy and action plans are well defined and communicated clearly to Sales and trade
• Retail KPI by channel and store in related to each product proposition
• Align with stakeholders to review and track flooring and display progress

Promotion Campaigns

• Develop all BTL POSM in related to in store sell out promotion and ensure all CI and brand identity are aligned with Corporate Marketing
• Engage with Field force to ensure the execution is implemented timely and flawlessly
• Propose customize sell out mechanics based with PM and Sales for selected account / regions

In-store Communication & Display

• Work closely with innovation team & creative agency to ensure the display segmentation & guideline deliver the appropriate visibility strategy
• Lead the Develop and adapt all POSM for all products (Generic POSM & Promotion POSM) by store type and range
• Be the category display and design gatekeeper with HQ to ensure right adaptation of category/range display.
• Develop Merchandising and Display guidelines (generic and new store planograms)

RIS & SKU - Flooring and Range Optimization

• Analyze and execute right model mix for selected Strategic and Growth accounts with well define SKU focus and prioritization.
• Track ant Monitor the New Launches Flooring Progress, review the Flooring / Sell Out performance with PM, Sales and FF team & develop action plans.

Channel Mapping/ Store Grading

• Work closely with retail planning team to analyze mapping information by store/segment and develop relevant channel strategy
• Identify stores and develop action plans for Store Segmentation/ Upgradation/ Resources planning as the total RM resources

Project Scheduling, Budget and Planning

• Work closely with PM team for MDF Short and Mid term Budget Planning  in related to Strategic Reno and POSM activities with full overview of Marketing Activities calendar
• Provide Monthly Budget Planning for the respective category in charge to division budget Planning Team, ensure adhere budgeting submission and approval

#LI-Midsenior #LI-SME

Skills and Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Marketing, and Business Studies/Administration/Management, Economics or equivalent.
• At least 4 -6 year(s) of marketing / trade marketing experience in consumer / FMCG industry
• Good knowledge in Microsoft Excel and Power Point
• Strong analytical and good negotiation skill
• Project/Programs Management Experience
• Highly adaptable and able to work independently

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities

SALES PLANNING

• Assist Branch Manager in developing product mix sales plan.
• Planning for effective utilization of the products available.
• Co-ordinate with the commercial and logistics department to arrange for timely delivery of material to the dealers.
• Planning day to day sales activities.

DEALER MANAGEMENT

• Building long term mutually beneficial relationship with the dealers to keep them motivated.
• Training dealer’s employees for proper display and educating them about product features.
• Arranging/ organizing service back up to the dealers.
• Give guidelines to the dealers regarding the promotional activities.
• Ensure that promotional material is properly displayed.

SALES SUPPORT

• Ensure proper and efficient after sales support to the dealer.
• Give feedback to the dealer regarding his sales support to the customer.

MIS

• Ensure timely preparation and dispatch of reports regarding market activities, Competitors Products/ Prices/ Promotion activities to the Branch Manager.
• Prepare dealer reports related to sales figure, collection, scheme achievement etc.
• Send reports regarding discount schemes, figures, distribution of gifts, etc. to the accounts department.

FIELD MANAGEMENT

• Managing distribution of goods, which are high demand but short in supply.
• Maintaining contacts with competitors’ dealers to extract information.

#LI-Midsenior #LI-SME

Skills and Qualifications

• B.A. or Diploma in Marketing and Sales Management.
• Experience of 4 -6 years, preferably in the Consumer Electronics Industry. At least 2 to 3 years of sales experience. Candidates from FMCG and Retails industry are encouraged to apply.
• Good Communication and negotiation skills.
• Good interpersonal skill

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Able to speak major Chinese dialects will be an added advantage

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

To implement an integrated key account management process between Samsung and the Telco key accounts.

Role and Responsibilities

Key Focus

• To implement an integrated key account management process between Samsung and the Telco key accounts.
• To build a strong working relationship with internal (PMs & other functional divisions) and external stakeholders to ensure better access of opportunities within these key accounts.
• Drive sales growth through solutions and cross selling of Samsung dedicated products (Enterprise Edition Model, Rugged, Knox). 

Account Management

• Identify key accounts based on customer mapping and segmentation.
• Relationship development and management with key individuals and top decision makers at the partner firm.
• Represents a knowledgeable, efficient, and professional image of our company by handling business in a respectful and professional demeanor.
• Requires a deep understanding of the partner firm’s business, systems and processes especially in areas concerning product usage and capabilities.
• Address customer concerns and ensure the resolution of issues in a timely manner, with   follow-up when appropriate.
• Develop & implement sales plan, presentations, proposals and contact reports.
• Proactively conduct needs finding and review sessions with all stakeholders on a regular basis to review service needs and usage trends.
• Provide reports and analysis as required to generate creative solutions to maximize sales & profits.
• Be the bridge between the Samsung and our partner firm in finding and proposing cross selling opportunities.  
• Be responsible for building customer loyalty and ultimately developing advocates within these accounts.

#LI-SME #LI-MidSenior

Skills and Qualifications

• Minimum 5 years experience in related industry.   
• The ability to chase new sales opportunities with aptitude to grow and foster these relationships into an ongoing partnership
• An ability to work autonomously, as part of a team, but also to pro actively add to the strong company culture
• Bachelor’s degree preferred.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Role and Responsibilities

• Lead, coach and manage Field Force, Merchandising and Training teams for Mobile segment with ultimate goal of producing strong talents. 
• Continuously improve performance and capabilities across Field Force, Merchandising and Training teams to deliver quality and speed to market resulting in sales.
• Take charge and manage internal and external training programs defined by team lead, RHQ or HQ.
• Plan departmental/functional Field Force and Training team budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems.
• Ensure all training activities and materials meet with organizational requirements and statutory policies, including health and safety, legal stipulations, general duty of care and employment laws.
• Lead Field Force and Training teams to proactively strategize on new and improved ways to drive customer engagement, resulting in higher conversion rates.
• Lead Merchandising team in driving new ways of working to deliver timely and accurate launches as well as day-to-day operations.
• Conduct planned and ad-hoc store visitations to sense market, including competitor launches and movements.

#LI-Midsenior #LI-SME

Skills and Qualifications

• At least a Degree holder, majoring in Business Administration or any relevant courses
• Min 5 years’ working experience in managing field force and/or promoters
• Excellent communication and presentation skills
• Pleasant appearance, well groomed
• A people person, team player, organized, agile and independent
• Strong power point and excel skills
• Fluent in English, Malay and Chinese
• Tech savvy

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Job Purpose:  

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals
• Make outbound sales calls to business partners and prospects as per call plan.
• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity – able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the ‘value add’
• Opportunity Closing Skills
• Technically competent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Responsibilities:

• Develop, establish and maintain current and potential client relationships
• Identify potential new clients and develop new opportunities
• Drive sales targets
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
• Prepare presentations, proposals and sales contracts/tenders

Knowledge, Skills and Experience:

• 1 to 2 years of experience in account management/ sales role.
• Fresh graduates may be considered
• Diploma/ Degree in Information Technology or Business Administration
• Proven track record in providing excellent customer service
• Able to set priorities and manage customers’ expectations
• Able to work as part of a bigger team with supervision
• Good verbal and written communication skills 

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor’s Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Knowledge:

Ability to put subject knowledge to use. Basic Knowledge of Chemistry particularly water related.

Ability to dissect a process into parts and look at them individually to make a whole. Ability to grasp a new process.

Business related:

To develop business in the F&B sectors through cold calls to generate interest in the customer, understand customer needs and have the proposal made and executed to meet the customer needs and also to generate additional business to Diversey. Abiltiy to demonstrate value proposition and close the sale.

Ability to conceptualise and develop the complete solution for the customer to generate business

Development  and delivering of presentations and proposals.

Sound understanding of the commercial environment and efficiently manage distributors.

Skills:

Build sustainable and mutually beneficial customer relationships.

Ability to work in a team.

Customer Service:

Basic customer service by providing technical support to the customer. Problem solving during performance issues.

Maintaining a positive customer perception for Diversey.  Owner of the customer account within Diversey in all aspects.

Demonstrate a comprehensive understanding of the customer's processes and their Cleaning & Hygiene needs.

Business Development Manager for F&B based in Johor Bharu

• As an internal consultant to business end-users in the area of process automation and operational efficiency.
• Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
• Involved and assist in HIS system implementation.
• Assist in application configuration, system testing and Integration testing.
• Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
• Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
• Arrange and conduct Super user training.
• Provide Go Live support.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Who we are:

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

As a Sales Manager, you will be responsible for managing relationships with customers. Builds relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin.

How you will do it:

• Develop and execute effective sales strategies to meet or exceed sales targets, starting with a primary focus on building security systems solutions.
• Build and maintain strong relationships with key clients in the Data Center industry, understanding their security needs and tailoring solutions accordingly.
• Collaborate closely with the multifunctional team to identify and qualify opportunities, and to close the sales.
• Conduct product demonstrations, technical presentations, and training sessions for clients, highlighting the benefits and features of our products and solutions.
• Stay up-to-date with industry trends, emerging technologies, and competitor offerings to provide valuable insights to clients.
• Act as a liaison between clients and our internal teams, ensuring smooth project execution and customer satisfaction.
• Prepare detailed reports, including sales forecasts, project status updates, and market intelligence.

What we look for:

• Bachelor Degree or above, preferably in Engineering, Computer Science, or other related fields. 
• Minimum 5 years working experience with a strong track record of achieving or exceeding sales targets.
• Specialization in building security systems and a deep understanding of related technologies.
• Self-motivated, hardworking and positive, hunter personality.
• Strong interpersonal, presentation and selling skills.
• Good spoken and written in English.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

#LI-LW2
#LI-Onsite

Services Channel Business Development Manager - Malaysia

Description -

We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel. Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers.

The candidate, who has both strong sales and business management skills, with experience in the services and contractual space, would be based in a global organization, but responsible for a set of partners / countries. The role includes understanding, driving and achieving / over-achieving sales targets and, as part of the country sales organizations, the execution of centrally designed initiatives, utilizing global tools to promote local channel business, as well as analyzing market environment and challenges, and consolidating local requests and help needed. Responsibility also includes establishing the right business governance with the partner landscape, managing the current channel activities, and recruiting new partners.

Scope of the role is HP’s Personal Computing and Office Printing Services and Solutions portfolio across product lifecycle services, managed print services and PC & Print Software, in one word: HP Workforce Solutions portfolio.

This role is ideal for people who want to be part of the emerging HP business area for the future and drive its growth and development.

Partner enablers to help grow sales and delivery of HP Services (PC and Print) (including value proposition, program, tools, dashboards, incentives)

What a Lifecycle Services Channel BDM – Malaysia does at HP:

• Partner enablement: value proposition, collaterals, trainings

• Partner selection, segmentation, adoption, certification

• Services channel programs deployment

• Partner Services joint business plan for top partners

• PBM education on channel tools, programs, growth initiatives

• Business dashboards & analysis

• Linkage to technical support resources

• Limited to no involvement in end-user sales or partner account management

Key performance metrics 

• Services p-rate

• Sell-thru, services mix

• Growth initiatives performance

• Number of partners selling Services

• Channel program partner participation

• Partner share of business

• Engagement with other teams 

• Day to day Partner engagement together with Market Channel Sales team

• Feedback on products, pricing, value proposition, sales enablement, and growth initiatives to Global channel Workforce Solutions and GBU

• 4P planning: channel incentives development with Services Categories

Individuals who do well in this role at HP, usually possess:

• Services sales background

• Partner management experience

• Good mix of analytical and action-oriented mindset

• Good communication skills within Market and on global level

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd 

No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang

Emerging Markets Partner Business Manager

Description -

What an Emerging Markets Partner Business Manager does at HP:

• Serves as the expert to the partner for complex information regarding product, services, and software transitions, promotions, and configurations.
• Educates and updates partners on new HP technologies or solutions. May be brought in by partners to sell HP brand to end customers.
• Establishes and maintains account plans to promote sales growth.
• Achieves assigned quota for HP products, services, and software.
• Transactional and relationship selling working within a team of selling professionals.
• Creates, fills-in and manages HP funnel for deals with partners and transforms potential leads into joint sales activities.
• Establishes relationship with partner at all organization levels including senior executives.
• Ensures partners are compliant with legal and SBC practices.
• May drive SOW growth with distributors who are managing small partners on behalf of HP.
• May recruit and develop business relationship with new partners.

Individuals who do well in this role at HP, usually possess:

• University or Bachelor's degree preferred.
• Typically 5-8 years of selling experience at end-user account or partner level.
• Solid experience in selling to partners in a complex environment.
• Solid understanding of the IT industry, competing vendors, and the channel. Dimensions include competitive positioning.
• Solid understanding of HP's organization & operations, including key business rules, and alignment with HP go-to-market strategies, partner segmentation, key programs & initiatives, structure.
• Solid understanding of many of HP's products, software, and services. Able to communicate the strengths of HP's offerings, and overcome objections.
• Effectively sells HP offerings by building strategic relationships with partner decision makers; and promoting HP programs and offerings.
• Develops account plans with partner to grow HP's share of the business.
• Partners effectively with others in the account to ensure coordinated efficient account management.
• Ability to motivate partner's sales force.
• Solid understanding of pipeline management discipline and ability to explain benefits to partners.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
 

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

50%

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Who are we?

Customer Success Manager II

Customer Onboarding

• Utilizes onboarding templates and checklists and uses judgment within a moderate scope to make modifications to the standard during onboarding based on customers needs and project scope 

Uses the 3 Phase Methodology for onboarding:        

• Phase 1 - Conducts pre-onboarding for key customers

• Phase 2 - Kick-off Onboarding: Sets up, facilitates and conducts kick-off meetings for customers

• Phase 3 - Continuous Follow-up:  Within a moderate scope, follows up with key customers

All Phases: 

• Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with developed skills in a way that allows the CSM to influence the customer and others.

• Able to communicate with customers what other teams at Equinix do and how customers should utilize them

                                                                                                                                                   
General:

• Collects in depth information about the customer, so that the experience is personalized

• Proficient in Equinix's processes, policies and escalation paths

• Post onboarding, follows up on actions and tasks and understands how these tasks connect to customer's goals

• Able to articulate trends for this customer               

• Able to utilize moderate inquiry (questioning) skills with the customer in order to better understand their business. 

• Able to use prior information to inquire more deeply about the customer

Adoption and Customer Success Management

• Develop, maintain and track progress of a Customer Success Plan within a moderate scope

• Drive product and process adoption by understanding customer usage trends of key customers

• Able to articulate a moderate understanding of Equinix's products (current and future) and provide customer education. 

• Collect customer feedback, providing it to relevant teams to improve the customer experience

• Proactively identifies feedback trends across customers and drives process improvements for key accounts

• Proactively review product utilization and propose potential solutions for key customers

General:

• For key customers only, partners with account team for presale discussion to facilitate account growth and gain insight and understanding of the customer

• Acts as a customer advocate 

• Ensure smooth and clear handoff to/from internal teams

• Proactively reaches out to customers to touch base (i.e. heath check) on key customers

• Accumulate, utilize and distribute methods of best practices, May develop and implement new methods of best practices

• Participate in key customer projects, may lead cross functional teams for key customer projects, within a moderate scope

Issue and Escalation Management

• Assess issue/escalation to validate, prioritize and progress accordingly

• Manage, document and raise visibility of critical escalations as appropriate

• Engage key stakeholders as needed to ensure adherence to standard operating procedures, policies/rules/restrictions and  when resolving issues and communicating externally with support from management

• Identifies process improvement opportunities or plans while leveraging what is already in place

• Participate in and/or collects issue post mortem/root cause analysis, to communicate resolution and any improvement plans when required

General:

• Main point of contact for the customer providing honest and empathetic support, for CSM managed escalations. Escalates to GEM and functional teams as agreed

• Work cross functionally to proactively engage internal colleagues in order to provide ongoing, timely updates and resolutions to the customer within a moderate scope

• Provides globally consistent communication

Account Management & Retention

• Involved in managing accounts in conjunction with sales and management, including support of order fulfilment and other contractual obligations within a moderate scope

• Flags churn risks as they become known and proactively engages with sales and management to raise awareness of potential churn

• Manages delivery of regular Operational Survey Review for selected accounts, within a moderate scope

• Supports resolution of follow-up actions from CBRs and project manages follow-up actions from OBRs

General:

• Drives high customer satisfaction

• Able to support moderate customer projects independently and more complex projects under supervision

Qualifications

• 3+ years experience preferred

• Bachelor's degree preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

 

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.