Total 25 Business Development Manager job vacancies in Johor Bahru JHR

Senior Executive/Assistant Manager, Finance

JOB DESCRIPTION

The candidate will be involved in monthly financial closing, annual budgeting cycle and financial projection activities, as well as provide financial analysis to support the various needs of the company.

You are expected to:

• Perform monthly and year-end financial closing activities and provide analysis of actuals vs budget
• Ensure compliance with NUHS policies, international accounting standards and tax regulations
• Business partnering with internal stakeholders on their annual budget plan, financial projections and Capex management
• Support new systems testing, review of workflows and integrated user acceptance testing when required
• Be a key financial resource, and provide value added support to the business partners in and advise them on operational financial matters
• Support any ad-hoc projects, tasks and new processes when required

Requirements

• Minimum Bachelor of Accountancy degree or equivalent
• At least 3-5 years of relevant working experience
• Possess strong analytical and problem-solving skills
• High degree of initiative
• Organized, motivated and thrive when facing challenges
• Able to work independently and be a team player in a dynamic environment
• Strong communication and interpersonal skills
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point
• Experience working with data visualization tools will be advantageous

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Lead and drive procurement strategies for the department

2. Contract management

• purchase of services from other PHIs

• supply chain management

3. Develop and maintain relationship with suppliers and ALPs

4. Partner with key stakeholders in developing and implementing initiatives and program. This may include NUHS Cluster Lab Medicine initiatives.

5. Manage new laboratory clinical services plan and/or projects as assigned, in conjunction with Lab SME.

6. Participate and contribute to departmental/cluster meetings.

7. Comply with workplace etiquette in line with NUHS core values.

Secondary Duties and Responsibilities (20%)

1. Participate in Licensing and Audit

2. Ensure accidents/incidents are investigated, documented, and reported in accordance with department and hospital policy.

3. Collaborate with other medical institutions regarding inter-laboratory activities as required.

4. Any other duties as required by the HOD and/or RO.

Requirements*

Degree or postgraduate degree

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

1. 10 years of relevant experience preferably in healthcare

2. Procurement experience will be advantageous.

3. Strong communication and interpersonal skills, with the ability to work collaboratively with laboratory staff and other healthcare professionals.

4. Excellent organisational and time-management skills with the ability to prioritise tasks, manage multiple projects simultaneously and meet deadlines.

5. Proficient in MS Office Suite and SAP is desirable.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities:

• Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).
• Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders
• Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.
• Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
• Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.
• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key clinical and operations performances and customer service standards to ensure patients’ satisfaction.
• Ensure adequate resources are provided for services and in alignment with the Hospital’s business and financial objectives.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
• Any other projects and assignments as directed.

Requirements

• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry preferred.
• Strong interpersonal and communicative skills.
• Strong team-player, organised and analytical.
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Assess and identify potential care gap or red flag that inhibits smooth transition from hospital to home and community.
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Initiate conversation and discussion with patient, if required, to understand their available social care support system in order to identify potential care gap post-discharge/ post clinic consultation.
• Trigger earlier intervention and suggest suitable referral to transitional care and community support services to support patient in community and home
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

We are seeking a highly motivated and experienced individual to fill the role of Hospital Planning and Clinical Services Senior/Assistant Manager. The successful candidate will be instrumental in the planning and establishment of a new hospital, overseeing the management of designated clinical services throughout the entire care continuum.

Job Responsibilities

You will be responsible for the following:

1. Maintain good understanding of daily operations of the clinic.
2. Lead the strategic planning and setup of a new hospital facility, ensuring alignment with organizational goals and healthcare standards.
3. Collaborate with cross-functional teams to coordinate logistics, resource allocation, and timelines for the successful launch of the new hospital.
4. Manage project budget with tracking and reporting of variances.
5. Identify, evaluate, and procure equipment and technology required for hospital operations.
6. Provide regular updates on project progress, challenges and milestones.
7. Responsible for devising innovative strategies and workflow enhancement to continually improve patient care journey.
8. Responsible for handling administrative matters pertaining to service points assigned.
9. Manage patient feedback and monthly statistical reports.
10. Participate in committees and other tasks as assigned.
11. Other adhoc duties assigned.

Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview of the Office of Campus Planning Communications role

The applicant will support the Office of Campus Planning (OCP) to:

1. Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive Alexandra Hospital’s brand awareness and increase mindshare.
2. Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
3. Support key stakeholders in the delivery of Alexandra Hospital’s corporate initiatives.
4. Support the planning and execution of OCP led campaigns, events and initiatives.
5. Prepare and draft press materials, speeches, feature articles, letters and announcements.
6. Any other duties as assigned.

Qualification Required and Area of Discipline

• Degree in any communications or public relations discipline

(Degree in Mass Communications is highly preferred)

• At least 6 years of relevant work experience, preferably with project management experience
• Candidates with healthcare background highly preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

Job Responsibilities

You will be responsible for the following:

• Ensure effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services.
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention.
• Strengthen talent pipeline and facilitate performance and talent reviews, as well as engagement surveys with business leaders.
• Provide advice to employees and managers and manage the activities pertaining to industrial relations, employee grievances, conduct and discipline.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• At least 8 years in human resource function.
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels.
• Resourceful, strong initiative and self-motivated.
• Excellent leadership skills.
• Sound knowledge of Employment Act and Labour Laws.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Enterprise RIsk Management

1. Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with NUHS Group Enterprise Risk Management Framework.
2. Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
3. Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
4. Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
5. Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
6. Provide secretariat support for Risk Management Committee meetings.
7. Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

1. Develop and implement an environmental sustainability strategy aligned with NUHS Net Zero Targets roadmap.
2. Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
3. Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
4. Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
5. Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
6. Provide secretariat support to Go Green Group meetings.

Requirements*

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality Services if necessary
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
• At least 3 years of related experience
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

Alexandra Hospital, a member of the National University Health System (NUHS) cluster, is a historic site providing integrated, holistic care to patients. The hospital is a test bed for innovative care approaches in Singapore and is currently running a diverse portfolio of studies.

Job Responsibilities*

The successful candidate will be expected to support various digital healthcare research projects (e.g. incorporation of digital technologies in patient-centered virtual care models, projects in the smart ward etc.) The candidate will assist in research and grant administrative tasks, research ethics submissions, coordinating study participants recruitment, data collection, management of research data and study site files. He/she will also liaise with the relevant internal and external stakeholders to smooth the process of study recruitment and data collection, under the supervision of Research Fellow and Principal Investigator (PI).

You will be responsible for the following:

• Provide administrative support for research proposals, including formatting documents, collecting necessary signatures, and ensuring timely submissions.
• Coordinate the submission of new research ethics applications, study amendments and annual reports.
• Maintain accurate records and documentation related to research projects for the Investigator Site File, including the study logs, study approvals, and regulatory compliance, ensuring completeness and accessibility.
• Assist in research study activities like patient screening, recruitment, data collection, administering study-related assessments, monitoring patient’s compliance to their treatment and follow-up, and assist in monitoring of adverse events and safety reporting.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Be the point of contact between researchers and various administration departments to support the management of research projects.
• Stay updated on funding opportunities, regulatory changes, and best practices in research administration.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma with 8-10 years of work experiences or degree in social sciences, psychology, biological sciences or equivalent
• For degree holders, preferably with 1-2 years’ work experiences, fresh graduates may apply.
• Strong communication skill, ability to engage stakeholder at different levels.
• Prior research or healthcare experience would be an advantage.
• Able to work independently as well as in a team.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

ob Responsibilities*

You will be responsible for the following:

• Management of EP Equipment
• Responsible for the budget and funding required response areas equipment and consumables
• Oversee the planning and execution of the equipment and procurement purchases and claims
• Work with Biomedical Equipment Dept to maintain the asset tracking for ownership, reporting, maintenance and deployment to ensure hospital's logistic readiness are maintained
• Review hospital crisis equipment requirements
• POC for MOH audit and report for EP equipment
• Review Hospital’s Emergency Response Plan and coordinate exercises and drills
• Engage stakeholders in the review of SOPs
• Coordinate and integrate the SOPs
• Plan and conduct monthly Fleet Test Exercise
• Plan and organize all EP exercise and drills per yearly workplan
• Planning for Integrated General Hospital (IGH)
• Participate in the IGH Ops Centre workshop and ensure that all the MCI/CE/NE infrastructure requirements are catered for in IGH
• Coordinate with medical planners, campus planning team and users on the ground for discussions and come out with the required plans
• Prepare list of EP items required for IGH
• Work on the procurement timeline and ensure all the procurement are completed per timeline
• Other EP Activities
• Provide secretariat support to quarterly BCM Steering Comm meeting
• Support MOH EP related projected

Requirements*

• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Responsibilities*

You will be responsible for the following:

• Management of EP Equipment
• Responsible for the budget and funding required response areas equipment and consumables
• Oversee the planning and execution of the equipment and procurement purchases and claims
• Work with Biomedical Equipment Dept to maintain the asset tracking for ownership, reporting, maintenance and deployment to ensure hospital's logistic readiness are maintained
• Review hospital crisis equipment requirements
• POC for MOH audit and report for EP equipment
• Review Hospital’s Emergency Response Plan and coordinate exercises and drills
• Engage stakeholders in the review of SOPs
• Coordinate and integrate the SOPs
• Plan and conduct monthly Fleet Test Exercise
• Plan and organize all EP exercise and drills per yearly workplan
• Planning for Integrated General Hospital (IGH)
• Participate in the IGH Ops Centre workshop and ensure that all the MCI/CE/NE infrastructure requirements are catered for in IGH
• Coordinate with medical planners, campus planning team and users on the ground for discussions and come out with the required plans
• Prepare list of EP items required for IGH
• Work on the procurement timeline and ensure all the procurement are completed per timeline
• Other EP Activities
• Provide secretariat support to quarterly BCM Steering Comm meeting
• Support MOH EP related projected

Requirements*

• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Alexandra Hospital

Senior Care Manager

Job Purpose

The Senior Care Manager supports and works within Alexandra Hospital, and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Duties and Responsibilities

• Recruit high risk patients through Multiple Disciplinary Meetings, referrals, and screenings.
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Synthesize assessment information to prioritize care needs and develop care plan goals together with patient, family/caregiver and the community care team.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate the necessary referrals accordingly and in a timely manner.
• Provide a valuable link by ongoing collaboration among the patients, families/caregivers and the multidisciplinary teams on a timely basis.
• Conducts assessment and follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Doctor or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant systems.
• Maintain high level contact WX1] with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Partner with various community partners and be able to station within community healthcare posts in Queenstown where residents can be cared for conveniently within their community.
• Support Team Manager and counterparts in team operations.
• Provide consultation and/ supervision on the practice of patient management to junior/ new Care Managers.
• Lead and support the professional development of the team in relevant areas of knowledge, skills and attitudes.
• Develop and review protocols, case management tools and work processes for the improvement of patient care.
• Initiate and/or participate in activities that contribute towards the improvement of patient care.
• Lead and/ or participate in projects.
• Any other duties as assigned by Reporting Officer.

Requirements

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health.
• 6 to 8 years of experience in nursing or case management or related field in acute and/or community setting in Singapore is preferred.
• Knowledge in geriatric care or palliative care, and experience in home medical care and community will be an advantage.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply