Total 8 Business Development Executive job vacancies in Quality Assurance / Control category in The United States of America

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  ICM In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

This role reports to the ICM Head of In-Business Quality Assurance Head of Data Analytics.

Key responsibilities include:

• Support the In-Business Quality Assurance Head of Data Analytics to set the global strategy for and lead the implementation and ongoing delivery of a robust Data analytics and testing program for the Quality Assurance function as it relates to Wholesale Credit Risk (WCR) data governance
• Provide effective challenge on the design and operation of the data and credit processes within ICM and report any identified gaps and concerns on those through quarterly reports published to ICG senior management. Ability to query and clean complex datasets from multiple sources, to funnel into advanced statistical analysis
• Hands-on experience in designing, planning, prototyping, productionizing, deploying, maintaining, and documenting reliable and scalable data science solution.
• Deep and hands-on in deriving concrete insight from data and qualifying business impact.
• Develop processes and tools to monitor and analyse model performance and data accuracy
• Collaborate within IBQA teams and with QA Directors and provide them with analytics insights
• Provide oversight and guidance over the assessment of complex data related issues, structure potential solutions and drive effective resolution with stakeholders.

• Support WCR IBQA team to abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
• Travel (less than 10%)

Skills/Competencies: 

Analytics and Business: 

• Demonstrable experience of at least 7 years of data analytics, in innovation, modelling and analytics, internal audit, or similar functions at an investment or large commercial bank
• Good grasp of Wholesale Credit Risk and Counterparty Credit Risk Processes and organizational awareness, to evaluate findings identified through the Quality Assurance process, determine materiality, and partnering with business to drive sustainable remediation.
• Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels to elicit requirements and priorities.

Leadership: 

• Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance.
• Continuous learning and improvement mindset.
• Coach, mentor, and lead team members to develop team strengths.
• Proven culture carrier 

Competencies: 

• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively. 
• A logical and methodical mindset, strong analytical and problem-solving skills, with the ability to think critically, working with others to propose creative solutions.
• Leading the delivery of the areas of complex or judgemental QA work, including identifying issues, analysing multiple data points to draw informed conclusions and clearly articulate these conclusions in written and verbal form to senior stakeholders.
• Good interpersonal communication skills which will be required for both internal and external business partners.
• Attention to detail and a commitment to delivering high-quality work.
• A drive to learn and master new technologies and techniques.
• Experience in analysing datasets and distilling them into actionable information as well as building out end-to-end analytical process flows.
• Understanding of process redesign / re-engineering and execution
• Experience in preparing presentations for seniors.

Technical: 

• Coding knowledge and experience with at least two programming languages (C++, Python, C#, Java, R, etc.).
• Experience with deep learning framework PyTorch strongly preferred but not mandatory.
• Experience working and manipulating large set of data.

Qualifications: 

• Bachelor’s or Master’s degree in Maths Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
• Data Analysis: SQL; Python; SAS; R, Alteryx, Splunk;
• Visualisation: Tableau; Qlikview; MS Power BI.
• Programming language: Python, Java, C++,
• Experience with big data tools: Hadoop, Spark, Kafka, etc.

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Job Family Group:

Decision Management

-------------------------------------------------

Job Family:

Specialized Analytics (Data Science/Computational Statistics)

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  ICM In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

This role reports to the ICM Head of In-Business Quality Assurance Head of Data Analytics.

Key responsibilities include:

• Support the In-Business Quality Assurance Head of Data Analytics to set the global strategy for and lead the implementation and ongoing delivery of a robust Data analytics and testing program for the Quality Assurance function as it relates to Wholesale Credit Risk (WCR) data governance
• Provide effective challenge on the design and operation of the data and credit processes within ICM and report any identified gaps and concerns on those through quarterly reports published to ICG senior management. Ability to query and clean complex datasets from multiple sources, to funnel into advanced statistical analysis
• Hands-on experience in designing, planning, prototyping, productionizing, deploying, maintaining, and documenting reliable and scalable data science solution.
• Deep and hands-on in deriving concrete insight from data and qualifying business impact.
• Develop processes and tools to monitor and analyse model performance and data accuracy
• Collaborate within IBQA teams and with QA Directors and provide them with analytics insights
• Provide oversight and guidance over the assessment of complex data related issues, structure potential solutions and drive effective resolution with stakeholders.

• Support WCR IBQA team to abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
• Travel (less than 10%)

Skills/Competencies: 

Analytics and Business: 

• Demonstrable experience of at least 7 years of data analytics, in innovation, modelling and analytics, internal audit, or similar functions at an investment or large commercial bank
• Good grasp of Wholesale Credit Risk and Counterparty Credit Risk Processes and organizational awareness, to evaluate findings identified through the Quality Assurance process, determine materiality, and partnering with business to drive sustainable remediation.
• Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels to elicit requirements and priorities.

Leadership: 

• Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance.
• Continuous learning and improvement mindset.
• Coach, mentor, and lead team members to develop team strengths.
• Proven culture carrier 

Competencies: 

• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively. 
• A logical and methodical mindset, strong analytical and problem-solving skills, with the ability to think critically, working with others to propose creative solutions.
• Leading the delivery of the areas of complex or judgemental QA work, including identifying issues, analysing multiple data points to draw informed conclusions and clearly articulate these conclusions in written and verbal form to senior stakeholders.
• Good interpersonal communication skills which will be required for both internal and external business partners.
• Attention to detail and a commitment to delivering high-quality work.
• A drive to learn and master new technologies and techniques.
• Experience in analysing datasets and distilling them into actionable information as well as building out end-to-end analytical process flows.
• Understanding of process redesign / re-engineering and execution
• Experience in preparing presentations for seniors.

Technical: 

• Coding knowledge and experience with at least two programming languages (C++, Python, C#, Java, R, etc.).
• Experience with deep learning framework PyTorch strongly preferred but not mandatory.
• Experience working and manipulating large set of data.

Qualifications: 

• Bachelor’s or Master’s degree in Maths Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
• Data Analysis: SQL; Python; SAS; R, Alteryx, Splunk;
• Visualisation: Tableau; Qlikview; MS Power BI.
• Programming language: Python, Java, C++,

Experience with big data tools: Hadoop, Spark, Kafka, etc

-------------------------------------------------

Job Family Group:

Decision Management

-------------------------------------------------

Job Family:

Specialized Analytics (Data Science/Computational Statistics)

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

At Citi we’re not just building technology, we’re building the future of banking.  Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe.  Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things.  As one of the world’s most global banks we’re changing how the world does business.

Shape your Career with Citi

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM’s mission is to be a world class in-business, first line of defense organization dedicated to the development and execution of an end-to-end wholesale credit risk management platform, working in partnership with the Institutional Client Group businesses, Independent Risk and functions.

Institutional Credit Management’s (“ICM”) In-Business Quality Assurance is an integral part of the ICM organization. 

ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective ICM business area, Independent Risk and critical stakeholders and regulators. 

We’re currently looking for a high caliber professional to join our team as Vice President,  In-Business Quality Assurance (IBQA) Vice President Enablement - Hybrid (Internal Job Title:  - C13) based in Mumbai India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial

well-being to help plan for your future. 

In this role, you’re expected to:

< >Primarily responsible for coordinating QAR activities across several functions in accordance with IBQA standards, Citi policies and local regulations. Work with multiple teams of professionals to enable effective execution of QARs by assisting early in population analytics, capacity planning, test script development, training, reporting and other activities for ongoing delivery of robust Quality Assurance results. Deep dive on the population’s statistical distribution including out of pattern

behaviors. Support the build of a statistical sampling strategy and in turn build samples for testing. Support senior leadership on internal projects and initiatives. Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives. Build and maintain dashboards to attest Testing Readiness across different entities. 

As a successful candidate, you’d ideally have the following skills and exposure:

< >Demonstrable quantitative and data science experience including 8-10 years of data analytics or reporting. Deep and hands-on in deriving concrete insight from data and qualifying business impact.

• Ability to query and clean complex datasets from multiple sources, to funnel into advanced statistical analysis.
• Ability to work with large data sets to identify emerging trends, uncover new patterns, and generate data-driven visualizations that are effective in translating numbers into actionable insights.
• Knowledge of Wholesale Credit Processes and organizational awareness covered portfolios, and processes.
• Understanding and experience in provision of high quality ‘Management Information’, delivering accurate data analytics and reporting to senior internal and external stakeholders, under tight deadlines and potentially multiple competing priorities.
• Awareness and adherence to the control environment including Quality Assurance and Quality Control
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
• Proficiency in Python/SQL/Tableau

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) to management of the respective business areas, Independent Risk, and critical partner stakeholders and regulators.

This role reports to the ICM In-Business QA, Function Head – Counterparty Credit Risk Horizontal processes.

Key Responsibilities:

• Drive the development and implementation of a comprehensive program of IBQA coverage related to financing and securitisation activities in Markets across the first line of defence, working in close collaboration with business management and leveraging the product/functional expertise to ensure seamless delivery of the IBQA plan.
• Provide effective credible challenge to Business Region Heads and Portfolio Managers as regards credit memoranda and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate.
• Establish and drive processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework.
• Accountable for leading the Quality Assurance team which is responsible for execution of the following:
  • Consistent and objective assessments during QARs
  • Subsequent follow-up on corrective actions that were raised during QARs           
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Update and create QAR templates and continuously improve processes and infrastructure by exploring and evaluating new data sources, tools, and capabilities
• Interact with the respective senior management across ICM, in order to ensure that quality assurance protocols are adequate for all portfolios
• Provide oversight and guidance over the assessment of complex issues, structure potential solutions and drive effective resolution with stakeholders.
• Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Act as a change agent coaching staff in areas with noted deficiencies and sharing any observed best practices
• Ensure ongoing and timely feedback and coaching of ICM Quality Assurance staff to sustain a strong control culture and an unwavering commitment to excellence in execution
• Attract, develop and retain top quality assurance staff
• Support the Global Head of WCR IBQA on internal projects and initiatives
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
• Travel (less than 10%)

Skills/Competencies:

Audit / Credit / Counterparty Credit / Quality Assurance:

• Demonstratable credit / Counterparty credit risk Audit / quality assurance experience, including 7-10 years in banking, credit risk management, Loan review function at an investment or large commercial bank
• Deep knowledge of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
• Sound knowledge of underwriting standards for Banks, broker dealers, funds including hedge funds, investment advisors and pension funds, Insurance and public sector companies.
• Ability to understand complex counterparty credit product structures including derivatives and well-versed in securitisation and credit financing products as well as credit analysis, underwriting, legal documentation etc. Financing and funding solutions including TRS, CLOs, ABS, Municipal financing / Residential Financing and securitisation, Prime and Hedge fund financing etc.
• Insights over key counterparty credit risk themes such as limit framework, Early warning indicators, Stress testing, Wrong way risk, exposure modelling including PFE, collateral (ISDA / CSA) and margining processes including key regulations (including uncleared margin rules and IMM) and CVA
• Proficient understanding of policies and procedures with the ability to execute change seamlessly
• Exceptional knowledge and experience on designing and implementing robust Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement, working closely and independently to the Global Head of WCR IBQA and Regional Directors
• Demonstrable grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Outstanding awareness and adherence to the control environment including Quality Assurance and Quality Control

Leadership

• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Identifies stretch opportunities to elevate individual and team performance and recognizes individuals based on performance 
• Recognized as a skillful manager with a track record of building high performing teams
• Coach, mentor and lead team members to develop team strengths and build bench strength  
• Proven culture carrier 

Competencies

• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Analytical and decision-making capabilities including the ability to identify, escalate, and propose and execute solutions to complex problems
• Significant experience in preparing presentations for seniors

Technical: 

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc or higher degree in Business (MBA), or any other related subject

-------------------------------------------------

Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks.

The ICM In-Business Quality Assurance (QA) function verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective ICM business area, Independent Risk and critical stakeholders and regulators. 

This role reports to the ICM In-Business Quality Assurance – Credit Processes Lead

Key responsibilities include:

• Support Credit Processes Leads and Function Head in executing the quarterly reviews by conducting process and file reviews.
• Assist in providing effective credible challenge during QARs to Portfolio Managers, as regards credit processes quality (loan booking, legal documentation, collateral valuation) to ensure that weaknesses in such processes are identified and escalated as appropriate
• Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
• Under the supervision of the In-Business Quality Assurance CP Lead, support execution of the following:
  • Consistent and objective assessments during QARs
  • Ensures controls are operating in compliance with prescribed policies and procedures
  • Subsequent follow-up on corrective actions that were raised during QARs            
  • Assist in preparing quarterly reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Assist in other QARs across WCR In-Business QA as required
• Assist WLCR In-Business QA function in the establishment of In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Support the Credit Processes Function Head for In-Business QA on internal projects and initiatives
• Support ICM Voice of the Employee (VOE) initiatives
• Travel (less than 10%)

Knowledge/Experience:

• Quality Assurance experience, including 8-10 years in wholesale banking credit operations, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
• Understanding of Wholesale Credit Processes, portfolios and processes
• Understanding of risk management and controls frameworks related to wholesale lending credit risk management or another financial risk discipline
• Reasonable grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Ideally, credit operations background, with experience on day-to-day credit support functions associated with loan processing, legal documentation, collateral valuation and stress testing
• Understanding of QA policies and procedures with the ability to execute change seamlessly
• Strong awareness and adherence to the control environment including Quality Assurance

Skills/Competencies:

• Demonstrated success at execution of responsibilities in a large financial institution
• Proven culture carrier and a strong team player
• Impeccable interpersonal skills, with the ability to build relationships
• Solid organizational skills with ability to manage time and prioritise effectively with little supervision
• Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications: 

• BA/BSc or higher degree in Business (MBA), or any other related subject 

-------------------------------------------------

Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks.

The ICM In-Business Quality Assurance (QA) function verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective ICM business area, Independent Risk and critical stakeholders and regulators. 

This role reports to the ICM In-Business Quality Assurance – Credit Processes Lead

Key responsibilities include:

• Support Credit Processes Leads and Function Head in executing the quarterly reviews by conducting process and file reviews.
• Assist in providing effective credible challenge during QARs to Portfolio Managers, as regards credit processes quality (loan booking, legal documentation, collateral valuation) to ensure that weaknesses in such processes are identified and escalated as appropriate
• Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
• Under the supervision of the In-Business Quality Assurance CP Lead, support execution of the following:
  • Consistent and objective assessments during QARs
  • Ensures controls are operating in compliance with prescribed policies and procedures
  • Subsequent follow-up on corrective actions that were raised during QARs            
  • Assist in preparing quarterly reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Assist in other QARs across WCR In-Business QA as required
• Assist WLCR In-Business QA function in the establishment of In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Support the Credit Processes Function Head for In-Business QA on internal projects and initiatives
• Support ICM Voice of the Employee (VOE) initiatives
• Travel (less than 10%)

Knowledge/Experience:

• Quality Assurance experience, including 8-10 years in wholesale banking credit operations, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
• Understanding of Wholesale Credit Processes, portfolios and processes
• Understanding of risk management and controls frameworks related to wholesale lending credit risk management or another financial risk discipline
• Reasonable grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Ideally, credit operations background, with experience on day-to-day credit support functions associated with loan processing, legal documentation, collateral valuation and stress testing
• Understanding of QA policies and procedures with the ability to execute change seamlessly
• Strong awareness and adherence to the control environment including Quality Assurance

Skills/Competencies:

• Demonstrated success at execution of responsibilities in a large financial institution
• Proven culture carrier and a strong team player
• Impeccable interpersonal skills, with the ability to build relationships
• Solid organizational skills with ability to manage time and prioritise effectively with little supervision
• Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications: 

• BA/BSc or higher degree in Business (MBA), or any other related subject 

-------------------------------------------------

Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks.

The ICM In-Business Quality Assurance (QA) function verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective ICM business area, Independent Risk and critical stakeholders and regulators. 

This role reports to the ICM In-Business Quality Assurance – Credit Processes Lead

Key responsibilities include:

• Support Credit Processes Leads and Function Head in executing the quarterly reviews by conducting process and file reviews.
• Assist in providing effective credible challenge during QARs to Portfolio Managers, as regards credit processes quality (loan booking, legal documentation, collateral valuation) to ensure that weaknesses in such processes are identified and escalated as appropriate
• Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
• Under the supervision of the In-Business Quality Assurance CP Lead, support execution of the following:
  • Consistent and objective assessments during QARs
  • Ensures controls are operating in compliance with prescribed policies and procedures
  • Subsequent follow-up on corrective actions that were raised during QARs            
  • Assist in preparing quarterly reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Assist in other QARs across WCR In-Business QA as required
• Assist WLCR In-Business QA function in the establishment of In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Support the Credit Processes Function Head for In-Business QA on internal projects and initiatives
• Support ICM Voice of the Employee (VOE) initiatives
• Travel (less than 10%)

Knowledge/Experience:

• Quality Assurance experience, including 5-8 years in wholesale banking credit operations, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
• Understanding of Wholesale Credit Processes, portfolios and processes
• Understanding of risk management and controls frameworks related to wholesale lending credit risk management or another financial risk discipline
• Reasonable grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Ideally, credit operations background, with experience on day-to-day credit support functions associated with loan processing, legal documentation, collateral valuation and stress testing
• Understanding of QA policies and procedures with the ability to execute change seamlessly
• Strong awareness and adherence to the control environment including Quality Assurance

Skills/Competencies:

• Demonstrated success at execution of responsibilities in a large financial institution
• Proven culture carrier and a strong team player
• Impeccable interpersonal skills, with the ability to build relationships
• Solid organizational skills with ability to manage time and prioritise effectively with little supervision
• Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications: 

• BA/BSc or higher degree in Business (MBA), or any other related subject 

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

It’s an exciting time to be joining Citi with the growth of the Institutional Credit Management (ICM) department. The objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.

Wholesale Credit Risk (WCR) In-Business Quality Assurance is Citi’s first line partner that helps to safeguard the organization by supporting management efforts to maintain a consistently effective control environment across the Wholesale Credit Risk Framework. In-Business QA is the tool in our risk management toolbox that keeps us sharp. It offers an independent assessment of wholesale credit key controls and confirms if we are adhering to our prescribed standards and wholesale risk management best practices. We offer controls and credit expertise, promote critical thinking, and provide credible challenge to enable the effective and consistent management of wholesale credit risks. Together with our business partners, In-Business Quality Assurance (QA) function aims to drive proactive self-identification of issues and remediation of control gaps by Business Accountable Executives, thereby improving consistent adherence to WCR policies, standards, and control standards. To quote our CEO Jane Fraser, 'we strive for client excellence, controls excellence and operational excellence' and Business QA has a pivotal role in driving that focus on excellence.

This role reports directly to the ICM Quality Assurance Innovations Director for Wholesale Credit Risk.  The objective of the WCR Quality Assurance Innovation team is to provide technology solutions, optimisation, design thinking and automation to the wider group. The purpose is to increase the capability, capacity and quality of the overall ICM Quality Assurance group, while decreasing operational risk, inefficiencies and time-to-market for the QA outputs.

Key Responsibilities:

• The overall objective of this role is to support In-Business QA strategy to deliver optimisation, insights, business intelligence, technology solutions, automation and raise the quality of performance of QA activities through innovative solutions, utilising Citi data, latest industry best practice and technology.
• Develop, support and maintain the automation framework for IBQA under the direction of the automation workstream
• Research, design, build, document and test innovative ways of automating and engineering processes.
• Assist in training and supporting the wider team in Automation techniques and best practices.
• Contribute to the management of the JIRA and Confluence processes for In-Business QA Innovation
• Research for approaches and technologies that will bring optimisation to In-Business QA manual processes.
• Assist in writing solution delivery specifications & process documentation.
• Decompose complex processes and problems, providing guidance and delivery support on what technologies or new approaches to adopt to simplify, optimise and automate.
• Collaborate on building and executing as a team on a multi-stream Innovation Roadmap.  The scope of this will cover small scale tactical solutions ranging to large multi-year technology deliveries.
• Champion data driven insight, front-run ideas and manage the build of POC’s to test limitations of technologies.
• Partner and support our data analytics and reporting teams to help drive strategy and implementation.
• Support development of approaches to promote knowledge sharing, collaborative working and management best practices across In-Business QA and more broadly across wholesale credit risk lines of business to drive performance.
• Apply agile problem-solving capabilities to support ongoing efforts and periodic assessment of IBQA practices with the aim of continuous and timely improvement of technology, processes, and procedures.
• Support the Global Head of WCR In-Business QA on internal projects and initiatives.
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives.
• Travel (less than 10%).

Knowledge/Experience:

• Demonstrable relevant years of hands-on experience implementing or delivering data automation, process automation or similar technology activity in the data, finance or technology space.
• Experience of working across automation in Excel, PowerPoint and Word.
• Deep experience of Macros.
• Experience of ETL type tools.
• Understanding of the importance of test frameworks – unit tests, regression tests, data quality tests etc.
• Knowledge and participation of agile working.
• Experience of analysing and automating manual processes.
• Hands-on experience with similar tools to some (not all) of those listed in the ‘Technology Skills’ section.

Skills/Competencies:

• The ability to decompose problems or processes, analyse for where we can apply technological improvements and propose solutions.
• Hands-on attitude – test and learn approach, fail-fast and iterate.
• Agile problem-solving capabilities, critical thinking & assessments of approaches.
• The ability to think at both a tactical and strategic level – ensuring we can deliver in a fast, iterative approach while remaining aligned to strategy.
• Demonstrate strong communication.
• Strong autonomy.
• Self-motivated, independent and detail oriented.

Qualifications/Technical Skills:

• BA/BSc or higher degree in Business (MBA), Computer Science, Software Development, Statistics, Informatics, Information Systems or another quantitative field.
• Data Tooling: Experience of working with automation toolsets similar in nature to – SQL, KNIME, Alteryx, DataIku, Python, VBA, Excel Automate (typescript), Macros, Power Query.
• Application design, ETL, Automation or RPA toolset experience.

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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting