Total 4 Contract Business Analyst job vacancies in Kuala Lumpur

Job Responsibilities:

• Conduct potential customer development, invite them to trial classes through outbound calls.
• Identify customers' purchasing needs, screen highly interested customers, and connect them with sales consultants.
• Follow up with potential customers to assist sales consultants in successfully completing transactions.
• Handle other tasks assigned by superiors.

Job Requirements:

• Associate degree or above, major unspecified.
• More than one year of work experience, experience in TMK (Tele-Marketing) in the education industry is preferred.
• Good communication and adaptability skills, proficient in using various office software.
• Positive work attitude, willing to take on challenges, with strong execution and stress resistance.
• Passion for sales work, strong ability to develop new customers, and customer-centric service awareness.

 Key Responsibilities:

• Review and process new driver applications, ensuring all required documents meet company standards.
• Verify documentation provided by drivers and update our system with new vehicle details promptly.
• Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner.
• Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities.
• Maintain adherence to Singapore regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements.
• Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections.

Job Requirements

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
• Preferably possess backend support working experience, with a minimum of 1 year in a related role.
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
• Previous experience in backend support, customer service, or related roles is highly preferred.
• Proficiency in English and Malay, both spoken and written; Mandarin proficiency is an added advantage.
• Demonstrate a strong attention to detail and accuracy in processing documents and data.
• Possess excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Familiarity with Singapore regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.

Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans, and the latest smartphones. They are looking for amazing talents to join there Retail Team (Position available for whole Malaysia)

Job Descriptions

• Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints

• Handle Bill Payments, POS system, and emails

• Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.)

• To assume any other assignments from the Management.

Job Requirements

• Must have basic communication skills

• Working day: Mon - Sun (5 days per week)

• Working hour: 9-6pm/1-10pm

• Prefer with candidates from sales or customer service, but fresh graduates are welcome to APPLY !

• TRAINING WILL BE PROVIDED

Available Location: Perlis, Kedah, Penang, Perak

Job Description:

We are seeking a highly motivated and proactive Lead Generation Specialist to join our team. As a Lead Generation Specialist, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs, and maintaining accurate records in our CRM system. Achieving weekly and monthly lead generation targets is key to success in this role. You will collaborate closely with the team lead to ensure smooth handover of qualified leads to the sales pipeline. Staying up-to-date with product knowledge, market trends, and competitor offerings will enable you to effectively address customer inquiries. Continuous improvement is essential, and you will be expected to participate in regular training sessions to enhance your communication and sales skills.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Lead Qualification: Conduct thorough lead qualification by gathering relevant information, understanding customer requirements, and assessing their level of interest and readiness to engage with our products/services.
• CRM Management: Accurately record and maintain detailed interactions with leads in the CRM system, ensuring all lead statuses and communication history are up-to-date and well-documented.
• Lead Generation Targets: Work diligently to achieve weekly and monthly lead generation targets set by the campaign management, contributing to the overall success of the sales team.
• Collaboration: Collaborate closely with the team lead and sales team, ensuring a seamless handover of qualified leads for further engagement in the sales pipeline.
• Product Knowledge: Keep abreast of our products/services, market trends, and competitor offerings to be well-prepared in addressing customer inquiries and providing relevant information.
• Training and Development: Actively participate in regular training sessions aimed at improving your communication and sales skills, enabling you to perform at your best.

Qualifications and Skills:

• Minimum SPM

• Proven experience in lead generation, telemarketing, or related roles.

• Excellent communication and interpersonal skills.

• Strong ability to gather and analyze information to qualify leads effectively.

• Fluent in written & spoken English with excellent communication skills. Mandarin will be an added advantage. 

• Strong persuasive and negotiation skills to engage potential leads effectively.

• Goal-oriented with a proven track record of meeting or exceeding targets.

• Able to work independently and as part of a team in a fast-paced environment.

• Familiarity with CRM software and basic computer skills.

• Positive and resilient attitude towards handling rejection and objections.

• Knowledge of the products/services offered by the company is an advantage.

Note: The above job description is subject to change based on the business needs and requirements.