The Director for Brand, Innovation & Sustainability is responsible for leading Brand Marketing, Innovation and Sustainability initiatives for the region. This position will lead a team of ~5 marketers and work with a cross functional team – including local franchisees, Global Marketing, Global Sustainability, APAC Operations, APAC QA & Food Safety, and the APAC Field Team – to execute RBI’s global and regional marketing priorities in APAC. Additionally, this position will be responsible for working with our local markets to ensure proper execution of our brand standards for each of the RBI Brands, and to support the growth of our iconic brands across the region.

Responsibilities:

Brand Marketing

• Lead Brand Positioning Execution including, project management of regional and global brand initiatives, development and execution of creative and communication frameworks, brand localization projects

• Manage regional marketing calendar execution and communication workstreams, including product and marketing collateral approval and media allocation

• Lead research and insights work related to Brand Marketing goals, such as, U&A studies, Product Testing, Claims Testing, and qualitative research

• Train and immerse local franchisees and agencies on brand positioning and standards

Innovation

• Lead guest innovation workstreams including, Core Food Quality Research & Development, Breakthrough Innovation Projects, and New Country Entry Menu Development

• Collaborate with the sales team, the global culinary and innovation teams, franchisees, and vendors to identify high potential innovations and product improvement opportunities to drive future growth for the business

• Manage portfolio of vendors and partners that support product development

Sustainability Initiatives

• Lead management of RBI’s regional sustainability projects, strategy and policy setting process

• Facilitate transition to better sustainability practices, e.g. removing ingredients from artificial sources, antibiotics, etc.

• Lead workstreams for nutritional improvements, sustainable packaging, and animal welfare

• Leverage guest insights to prioritize initiatives

Core skills:

• Brand strategy and brand building

• Flexibility and motivation to learn new content, consider new resources, and innovate

• Ability to anticipate and solve complex problems and resolve issues independently / with partnership guidance

• Ability to unearth consumer insights through guest research and to develop product stories and positioning

• Excellent organization skills, with strong ability to multitask and ability to prioritize to meet deadlines, and re-prioritize as-needed

• Ability to translate complex circumstances and ideas and clear, concise, and supported recommendations

• Ability to synthesize and analyze small and large data sets into useful information, depending on the need

• Strong ability to build strong relationships with global partners and franchisees

• Ability to influence senior leaders in the organization and across different cross functional groups

• Ability to create and tell compelling business cases for product improvement and innovation

• Ability to navigate ambiguity and/or highly sensitive situations

• Hard working, owner mentality

Qualifications:

• Bachelor’s or Master’s degree in business, operations, sustainability or a related field a plus

• 10+ years of professional experience

• Experience working with high-profile consumer brands and of franchisee model a plus

• Preferred experience in Food, R&D, Consumer Marketing or related field

• Preferred experience in QSR/Retail/CPG or related industry

• Fluent in both written and conversational English; fluency in Mandarin, Korean and/or Japanese an advantage

• Proficiency with Microsoft Office Suite programs (Excel, Word and PowerPoint)

Your new company
Continued market success has created a new opportunity for a Manager or Associate Director with an engineering or scientific background to join a Top 4 Accountancy Firm in Birmingham. This Firm offers global integrated professional services in an approach that combines intellectual leadership, industrial expertise, insight, consulting and problem-solving to help and support their clients. The UK Government provides tax incentives to businesses performing R&D and this is an opportunity to join a market leader in helping clients secure these incentives. This Firm can offer coaching and support for returners to refresh knowledge and skills to help transition back into the workplace.


Your new role
As the Associate Director/Manager within this Firm's R&D team, you will be client facing and lead the technical aspects of R&D claims, interviews and prepare documentation to support R&D claims. You will be working with senior technical and finance staff.


Key Duties:

• Analysing technical and cost data from clients to develop robust and efficient R&D claim methodologies
• Lead the interview process with technical experts to understand their R&D activity, summarising output from these interviews in documentation format
• Leading technical aspects of the R&D claim preparation process within a project
• Preparing clear reports for submission to HMRC.

What you'll need to succeed
The successful R&D professional will have a degree in Engineering or Science with post-grad experience of working in an engineering, manufacturing or scientific role. Experienced in leading project teams to both internal and external customers. Strong communication skills and be happy working within multidisciplinary teams.


What you'll get in return
You will have the opportunity to apply your technical knowledge across a wide range of areas and to help companies identify the R&D claims for these incentives. This R&D can involve activities starting from basic research, through to early stage new product & process development, industrial scale trials and ongoing process improvement activity across all areas of engineering and manufacturing. This Firm offers flexible working arrangements, an excellent salary package and benefits, along with outstanding career prospects.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Regional Compensation & Benefits and Payroll Specialist position in Singapore with a Financial Institution.

Your new company

The client is a Financial Institution with a regional presence, headquartered overseas. They are looking for a Regional Compensation & Benefits Director to join their growing regional HR team.

Your new role

You will be responsible for developing C&B policy, strategy and spearheading the implementation across the region. You will also be involved in salary benchmarking, job evaluation and market research to ensure market competitiveness. Additionally, you will be the main PIC to liaise with the external vendor and local HR teams on payroll and tax matters.

What you'll need to succeed

In order to succeed, you will need at least 5 years of C&B experience, as well as:

• Experience working in a Financial Institution
• Regional working experience

What you'll get in return

This role provides you with an opportunity to set up and develop the C&B strategy and structure at the regional level. You will also be the main person spearheading any relevant C&B initiatives.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact Prisca Toh via email at Prisca.Toh@hays.com.sg for a confidential discussion on your career.

EA Licence Number: 07C3924 l Registration Number: R23114418 | Company Registration ID No.: 200609504D

PRIMARY FUNCTION

The Brand and Marketing Director is responsible for the strategic plans of Clé de Peau Beauté (CPB), IPSA and The Ginza Brand in all Travel Retail (TR) markets (Asia, Japan, EMEA, and the Americas) and oversees the end-to-end marketing plans for Travel Retail Asia (TRA).

The role entails crafting the overarching global brand strategy for TR, and collaborating closely with TR markets to attain their business targets. With TRA being the largest region for this brand cluster, you will steer marketing initiatives aimed at strengthening brand equity and visibility among travelers, particularly focusing on Chinese consumers. Additionally, you will spearhead efforts to enhance sales performance and capture market share for the brand within duty-free channels.

KEY RESPONSIBILITIES

• Lead the Brand and Trade Marketing team of ~15 employees, focusing both on achieving business goals as well as ensuring team morale, professional development, and capability growth including digital and media.
• Spearhead the development of comprehensive brand strategy, activation planning, and budgeting protocols, set out long-term objectives and the requisite tactics for their attainment.
• Manage the team of brand management and marketing (operational and digital) team members and lead campaign rollout with a focus on the Asia Pacific market.
• Partner closely with the Group Brandholders to uphold the brand’s fundamental values, global direction, and stylistic elements, including tone and image consistency.
• Work closely with the Consumer Insights team to gain insights into the evolving preferences and expectations of customers, informing the development of a robust strategy.
• Partner closely with the Consumer Experience team to orchestrate impactful experiences that elevate brand recognition and foster lasting brand loyalty; and with the Retail Design and Creative Team to conceptualize and produce tailored content that resonates effectively across diverse channels.
• Manage the comprehensive marketing budget allocated to the designated brand cluster, ensuring optimal support for pivotal launches and initiatives while maximizing ROI.
• Direct and assess the performance and advancement of direct reports and their respective domains, establishing clear objectives and targets.
• Foster team synergy, collaboration, and operational efficiency to drive cohesive and effective outcomes.

JOB REQUIREMENTS

• Degree or postgraduate with a major in Marketing or a related field.
• At least 15 years working in either sales or marketing function, preferably in the FMCG, Beauty and/or Luxury Retail industry with a successful track record.
• Experience in Travel Retail will be an advantage.
• Strategic thinker with a data mindset and ability to multi-task/manage a diverse portfolio of brands.
• Exhibit inspirational leadership qualities, adept at motivating and guiding teams towards achieving objectives.
• Possesses robust leadership acumen coupled with extensive experience in managing teams of significant size, fostering collaboration, motivation, and integrity to drive successful outcomes.
• Excellent verbal and written communication skills in English and Mandarin.
• Excellent interpersonal skills with the ability to influence stakeholders at all levels by building strong interpersonal relationships.
• Demonstrates agility and proven experience in operating effectively under ambiguity.
• Brings extensive geographical insight into the Greater China market, ideally with over five years of hands-on experience in the region.
• Occasional travelling is required (approximately 20%).

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities. 

Job Summary

The primary purpose of this role is focused on the HB stop loss offering, inclusive of developing the appropriate stop loss carrier network for applicable markets and clients. Owning relationships with preferred vendors, while nurturing non-preferred vendor relationships is a critical component of the position. This position will be the stop loss sales lead, especially for complex cases, and driving overall collaboration with sales to grow stop loss business and with client management to retain and convert to HB stop loss placements.

Internally this position works closely with client management, sales, healthcare management, managed care, proposal team, and claims. This position also provides support to Underwriting team. Externally this position interacts with stop loss carriers, brokers, and potentially key accounts.

The role will also lead a monthly cadence to review cases and assess for sales pipeline opportunities to continuously grow the stop loss business. Developing the stop loss offering to have a program that matches capabilities with as a source for new growth. Nuances for different markets will require engagement with stop loss carriers to determine the appropriate offering. (ER TPA, DTE, Tribal, etc)

The Director of Underwriting & Stop Loss will be the SME to the business and leadership and may advise regarding program incentives and fee structures that will lead to stop loss program growth.

A key responsibility of this position is to provide underwriting support for overall new business prospects and renewal self-funded clients. This position focuses on pricing strategy to win new business and retain clients. Works collaboratively with stop loss carriers to maximize account retention and new business sales by obtaining the best possible rates for the client or prospect. In addition, this position leads, manages, audits a team of Sr Managers of Underwriting, Senior Underwriters, and Underwriting Executives.

• Acting as the stop loss sales lead, especially related to complex cases.
• Focusing on managing with Sales team all new Opportunity Stop Loss placement and assisting Client Management on complex renewal cases and presentation of case to carrier(s)
• Focusing on determining alternative paths to getting data that Stop Loss carriers require to quote new opportunity.
• Acting as a resource for Sales and Client Management in moving Broker placed Stop Loss to Health Benefits direct placement.
• Leading monthly cadence and strategizes with client management, sales, and leadership to meet growth and retention goals. 
  • Prioritizing cases that should be targeted to move Stop Loss from Broker placed to Health Benefits placed.  Create action plan for each case to approach Broker to sell placement by Health Benefits.
  • Prioritizing cases that should be consolidated to preferred Stop Loss carriers to improve override revenue and improve Health Benefits position within carrier panel.   Identify which carriers each case should be discussed with and strategy for placement.
  • Reviewing list of cases that are not placed by Health Benefits and do not have integration fee to ensure that the waiving of integration fee is appropriate action.   Determine if the integration fee set for non-preferred carriers is set at the appropriate level.   Any waiver of integration fees needs to be approved by the U/W – Stop Loss Director
  • Ensuring Client Management has broader access to the Stop Loss claims team to discuss potential Stop Loss issues prior to them reaching escalation point.
• Ensuring that any pricing changes as the renewal moves from UW to Client Services is approved and documented across the enterprise.  Recommend not to allow client services to change pricing once it has passed through the Underwriting / pricing process.  If change is required it must be reviewed and approved by Client Management, Finance, and U/W – Stop Loss Director.   Documentation must occur regarding change in pricing.
• Identifying cases that may have high probability of significant rate increases or other stop loss carrier action and create action plan and proactive data plan to manage Stop Loss renewal.  Engage Stop Loss New Business / Complex Case Lead to assist in managing case with carriers.
• Analyzing monthly reports of stop loss carriers and collaborates with client management, sales executives, and brokers to create customized solutions.  
• Developing, building, and maintaining strong relationships with key stop loss carriers to negotiate the best possible terms for new business prospects and clients to maximize new business sales and client retention.
• Acting as an SME to internal customers.
• Maintaining solid knowledge of existing and new products, services, networks, vendors, and partners. 
• Providing support to internal stakeholders and leadership as necessary. 
• Analyzing concerns and pain points and creates compelling pricing options.
• Preparing and maintains stop loss data and historical carrier information for business analysis. Works with leadership and stakeholders to ensure that stop loss carrier changes are communicated and implemented as appropriate. 
• Coordinating with RFP team to maintain and update uniform pricing language to be used in RFP responses.
• Providing management and leadership to direct reports, which includes:
  • Daily workflow
  • Career development
  • Coaching
  • Performance management
  • Development opportunities
• Managing Sr Managers of Underwriting and helping provide direction for medium complexity clients/prospects.
• Ensuring consistency amongst regions in processes to complete renewal activities including downloading and running reports, completing LCM grid and forwarding the grid to healthcare management for completion, compiling complete package for stop loss carrier including SPDs and SBCs, and submitting the package to the applicable carriers. 
• Creating processes to support effective and efficient activities of the Underwriting team.  (Standardized and consistent approaches to spreadsheeting stop loss competition/options, make appropriate carrier selection recommendations on medium complexity cases, development of proposals and guidance to sales/CM teams).
• Other duties as assigned

Minimum Requirements

• College degree or equivalent
• 7-10 years’ experience in underwriting/stop loss.
• 3-5 years’ experience leading/managing employees.
• Experience with MS Suite including strong excel skills.
• Effective time management and organization skills
• Ability to prioritize effectively.
• Strong verbal and written communication skills
• Detail-oriented
• Proven ability to build rapport with both internal and external customers.
• Ability to work effectively at all levels in the organization.
• Demonstrated ability to provide quality work under tight timelines while managing multiple requests.
• Demonstrated negotiating skills

Preferred

• Experience working in RFP/proposal software.
• Salesforce experience
• Adobe Professional software experience
• Prior leadership experience
• Knowledge of medical terminology preferred

#LI-EL1

INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.

Pay Transparency Statement:

At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

 

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range:

$85,600.00 - $160,700.00

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As a rapidly expanding global company, growing both organically and through acquisitions, we are in search of a Senior Director to lead the Quote-to-Cash (Q2C) Performance Analytics & Strategy (PAS) team, reporting into the SVP of Revenue Growth & Automation (RGA) who is the global business process owner for Salesforce for end-to-end Quote-to-Cash processes. Quote-to-Cash include Quoting Support, Legal, Pricing, Deal Desk, Incentive Compensation, Credit & Collections, and connects to Revenue Recognition, SOX compliance and Revenue Reporting. The RGA mission is to drive best-in-class end-to-end Q2C performance and improve the experience of our sellers, operators and customers through these processes and this opportunity allows you to influence that!

The Senior Director, Q2C Performance Analytics and Strategy (PAS) plays a critical role in the RGA mission, by identifying the drivers of performance and under-performance and recommending strategies to address them. Collaborating with key partners throughout the company, including internal business partners, business technology, and the data office, this role will uncover key insights to drive crucial business decisions and influence scalability. Within the Q2C PAS organization, the role involves overseeing business intelligence, engineering, data science, data strategy, and data literacy to ensure a smooth data lifecycle for partners. This position requires someone with the ability to build strong relationships with Quote to Cash team members and the competence to influence a scalable data lifecycle in a fast-paced and evolving environment.


Responsibilities

• Be the source of truth for end-to-end Q2C metrics & measure the effectiveness of Q2C improvements delivered
• Analyze and present quote to cash metrics to key collaborators across the company
• Identify positive and negative drivers of performance and recommend performance improvement strategies
• Coach and mentor data insights team to continue to derive actionable insights to drive business decision-making
• Develop roadmap for data strategy for Quote to Cash leveraging processes and key tools (including BI, Data Engineering, Data Literacy, Data Governance, and Data Science)
• Collaborate with cross-functional data office and business technology to help influence roadmaps and strategies related to key pillars of data processes
• Promote data literacy across the end-to-end process to ensure partners leverage data for key decisions

Desired Skills and Experience

• 10+ yrs of experience in Business Operations & Strategy and Data Insights leading multi-level organization
• Strong understanding of the SaaS business model and experience in a high-growth / high-change environment
• Quote-to-Cash domain discernment preferred
• Analytical and strategic leadership skills to drive the team to get to the root cause of key process gaps and articulate possible strategies of improvements
• Committed to giving to continuous improvement with a passion for building processes/tool to make everyone more efficient and effective
• Ability to connect the dots between quote to cash processes and data
• Experience in end-to-end data lifecycle management including data visualization, engineering, science, literacy, governance and building a proper strategy aligned to an enterprise
• Familiarity with a variety of foundational data concepts: Visualization (Tableau), Programming (Python), Structured queries (SQL), Cloud Data Ecosystem (Snowflake), Data Observability & Governance (Alation), Data Privacy & Security
• Consistent record of building unquestioning partner relationships across enterprise with varying backgrounds

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $192,800 to $294,100.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

An exciting opportunity has become available for a Director, Brand Partnerships & Guest Experience, MEA APAC to join our team. This role will be based in Thailand and will be reporting directly to the VP Brand Management & Marketing, MEA APAC. This role is responsible for executing the region’s Premium, Midscale, and Economy Brands partnerships strategy through onboarding and activating of potential regional partners.  Optimize revenue and Guest Experience performance through leading best-in-class customer experience culture. Monitoring KPI’s and negotiating commercially viable contracts in collaboration with Global brand leads. This position is required to understand and align internal & external stakeholders’ needs and limitations, enhance the value proposition and attractiveness of the specific Premium, Midscale, and Economy brands in region. Strong project management and problem-solving skills required to bring brands partnerships pipeline to fruition and drive excellence in brand experience and compliance. 

Getting to know the role and your responsibilities: 

Premium, Midscale, Economy Brand Partnerships 

• Own, develop and manage regional relationships with key strategic partners. 

• Develop strategic direction to create, improve and/or expand PME brands partnership programs. 

• Act as the lead expert on negotiation strategy and execution of partner-related contracts, ensuring exclusivity to innovative brand programs.  

• Demonstrate positive ROI on partner relayed activities and programs. 

• Budget Management & oversight. 

• Own all executional components of PME Brands partnerships – roll out, internal/external communications, tacking, guest and hotel feedback, partner satisfaction. 

• Hand in hand collaboration with Brand regional leadership, Events & PR colleagues collaborate to leverage the partnership relationships as key brand moments, program launches, and ongoing experience programs to be replicated at scale. 

• Work cross-functionally to develop and plan best practice strategies and ensure project taskforces are clear on deliverables, timelines, roles, and responsibilities.  

• Act as central point of contact for PME Brand Partnerships, providing guidance and direction to regional and local hotel teams. 

• Source and manage production companies, agencies, and vendors to ensure they meet the specific design direction and guidelines to ensure consistent brand expression and delivery. 

• Foster and maintain relationships with key partners and relevant agencies, media partners etc. 

Premium, Midscale, Economy Brand Experience  

• Inspire and provide strategic guidance across the customer experience community leading best-in-class performance. 

• Drive and activate brand experience culture, strategy and the customer journey excellence through operational recommendations and tools. 

• Strive for continuous improvement through brand compliance, expertise and best practices. 

• Lead brand standards content definition, impeded hotel self assessment culture and lead external brand audit process with brand compliance target setting and performance governance across MEA APAC.

Function background/context:

The Enterprise Risk Management (ERM) function within Independent Risk Management is responsible for overseeing the implementation of the principles articulated in Citi’s Enterprise Risk Management Framework (ERMF) and for the performance of specific enterprise-level risk management programs and processes that span the organization, the lines of defence and risk categories. These programs and processes include risk identification, risk appetite and limits, risk frameworks and policy, enterprise risk analytics, new activity risk management, strategic risk management, Digital and Climate Risk assets and Governance & CAO pillar. The Head of ERM also oversee entire Risk Transformation org. and reports directly to the Citigroup Chief Risk Officer (CRO).

Job Purpose:

Senior position within the ERM CAO team, this role will report to the ERM CAO. In this capacity it is a critical leadership position in the whole ERM team and will be responsible for partnering with ERM team leads to drive cross functional organization productivity (incl. facilitate strategic investments) to ensure alignment with ERM’s internal and external commitments. This role will be also directly responsible for the site leadership in Toronto/Mississauga across ERM.

Key Responsibilities:

• This role works with the ERM as well as central IRM-CAO org. and will have contact with all the key stakeholders across ERM Core and Risk Transformation pillars
• The role will be responsible for driving productivity discussions and creating alignment/synergies with Risk Transformation/Consent Order, and Business Simplification initiatives as they relate to the internal and external resourcing and new roles for processes owned and performed by ERM.
• Will be responsible for the productivity review including evaluating effectiveness of internal and external resourcing within teams, general alignment of roles within ERM verticals and cross-ERM budget.
• Work with ERM CAO across ERM and Risk Transformation on budget, headcount, planning, preparation of monthly, quarterly and annual reviews
• Built out and integrate Toronto CSC location and personnel
• Drive location strategy and productivity at Toronto CSC including review of talent and C levels
• Partner closely with Citi Reality Services (CRS), Citi Technology Infrastructure (CTI), Group Public Affairs (GPA), Compliance, Legal and Human Resources (HR) in the execution of Strategic priorities to optimize employee experience at the site
• Maintain site calendar, activity tracker and site action plan such as the Continuity of Business (CoB) plan
• Talent: acquire, develop, and retain diverse talent pool that has end-to-end process, business and product knowledge as well as analytical skills to drive process excellence at the site
• Partner with HR on promoting various employee initiatives e.g. reviews VOE results; creates working committees to address people issues and sponsors diversity networks and VOE committees at a site
• Builds and manages relationships with key stakeholders, organizations and business heads
• Appropriately assess risk when business decisions are made

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Strategy & Development

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

The Director of Ad Solutions, Brand Direct is a highly visible and strategically important role at PubMatic APAC. We are looking for an individual whose digital media experience has given him or her a keen understanding of real-time bidding, a mastery of the full programmatic supply chain, and a network of advertiser and brand direct relationships.

Working out of the Singapore office, the Director of Ad Solutions, Brand Direct will be tasked with engaging contacts at major Advertisers and Brands, challenging their current assumptions, selling in new partnership ideas and increasing investment opportunities on PubMatic. This is a highly visible and strategically important role for PubMatic in APAC. We are looking for an individual whose experience has given him or her a keen understanding of changing advertiser behaviour and how that affects media buying strategies. Successfully doing so requires a strategic, collaborative thinker who can bring in other PubMatic executives across the APAC markets and subject-matter experts as needed.

Areas of focus will include strategy definition, assisting local in-market teams to close large advertiser partnerships, provide deep internal expertise as a subject matter expert on advertiser trends and external evangelization at key events. The role reports into the VP Ad Solutions, APAC.

The relevant person enjoys networking at industry functions, staying current on the latest programmatic trends, and proactively seeking out knowledge specific to the inner-workings of PubMatic’s technology. The role requires the person to have a strong sales mindset, an ability to think creatively and collaborate with others in executing long-term, complex deals.

The ideal candidate has experience at a Brand, Agency, AdTech platform, DSP or SSP and deep relationships within the industry

Responsibilities:

•This position will require frequent and meaningful interaction across peers in other offices/ functions and PubMatic’s leadership team. To be a leader in this environment will require the ability to quickly connect the dots between all functions and possess a deep understanding of PubMatic’s technology, service offerings, and capabilities.

•Work with the APAC leadership team to formulate brand direct strategy, define opportunity and achieve business goals

•Understand regional market needs with a focus on Australia, India, Indonesia, Thailand, Philippines, Singapore & Japan

•Position PubMatic as the preferred supply source amongst the key advertisers and brands by developing a deep understanding of their buying requirements and priorities to ensure we meet their needs

•Collaborate with the marketing team to evangelize PubMatic’s offering through appearances at industry events and crafting thought leadership pieces for the trade press

•Contribute to and execute the global sales strategy across advertisers and brands

•Instal a culture of collaboration and accountability

•Facilitating in the roll-out of global SPO deals in APAC markets and ensuring that we are seeing an increase in investments

•Help activate go to market strategic approaches for new products across target clients

•Engage with senior level demand leads across APAC to help define sales strategy with respect to engaging with direct advertisers and brands

•Assist supply function in garnering views from advertiser and brands

•Develop a sales strategy & execute for advertiser and brands

Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

Qualifications:

•10+ years of related experience in sales, business development, and/or product within an advertising technology company

•Deep understanding of the ecosystem from the advertiser and brand perspective in Australia, India, Indonesia, Thailand, Philippines, Singapore and Japan

•Established relationships across key advertisers and brands in APAC

•Growth mindset: willing to take risks, ask questions

•Solution leadership: able to shape the roadmap of features requested by clients and lead discussion in relationship with our Product Management and R&D team

•Understand the dynamics of the sell-side, most notably operations of supply side platforms and ad serving tech

•Clear communicator and service-oriented leader

•Ability to present effectively to C-level executives and confidently navigate challenges

•Ultra-high EQ & high level of self-awareness

#LI-DNI

Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, disability and life insurance, commuter benefits, reimbursement for mobile and fully stocked pantries plus in-office catered lunches 2 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We are seeking a highly skilled specialist to join our team. The successful candidate will be responsible for IT systems and operations to ensure the reliability, security and integrity of our organization's data and systems.

Responsibilities

• Evaluate, qualify, and manage contracts with partners, vendors, and technology providers.
• Work with vendors to provide operational support and ensure that they meet the contractual obligations and service-level agreements.
• Oversee IT projects throughout the life cycle, from requirements gathering, crafting of contract specifications and procurement to implementation.
• Drive and oversee resolution of operations and support incidents.
• Set direction for continuous improvement of operational procedures and customer experience.
• Recommend enhancements to improve systems availability and performance.
• Develop and maintain a comprehensive library of supporting documentation.
• Formulate disaster recovery and business continuity plans.
• Oversee disaster recovery plan drills and activities to determine if technical criteria is met.
• Ensure compliance with industry regulations and data protection standards.
• Supervise and mentor a team of IT professionals and foster a collaborative and high-performance work environment.
• Stay current with emerging technologies and industry trends, providing insights and recommendations for adopting new technologies to improve IT services.
• Other duties as required.

Requirements

• Degree holder in Computer Science, Information Technology or related field
• Preferably minimum 10-12 years of design, implementation, and operation experience, with good knowledge in cloud technologies and cloud security solutions, infrastructure and network design, servers and storage and virtualisation.
• Well versed in IT Service Management, Project Management and Vendor Management.
• Ability to work in large, collaborative teams to achieve organisational goals, and passionate about building an innovative culture.
• Experience in team leadership.
• Knowledge of IT best practices, security protocols, and compliance standards.
• Strong communication and interpersonal skill.
• Ability to multitask and prioritise with strong sense of urgency.
• Excellent organisational skills and attention to detail.
• Able to work independently and as a strong team player who is proactive, quality-conscious, and results-oriented.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

This position offers the right candidate the opportunity to define and develop evidence-based national policies and strategies in preventive health, to achieve a supportive and sustainable environment for healthy lifestyle behaviours. This is an exciting opportunity to solve some of the most critical issues facing preventive health in Singapore today. The successful candidate will have the opportunity to engage senior stakeholders from across the government and businesses, and influence decision making on public health policies. The successful candidate will also work closely with industry and academic experts, as part of the consultation and strategy development process.

The Policy and Strategy Development Division is part of the Policy, Research and Surveillance Group in the Health Promotion Board.  The Division’s mission is formulating public health policies and strategies, as HPB progresses beyond promotional approaches to employ regulatory and policy levers to modify health behaviours.  Areas of focus include obesity control (food and physical activity), substance abuse (tobacco and alcohol), as well as emerging areas of public health concerns.

Key responsibilities include:

• Review and analyse public health findings in the area of diet and nutrition, as well as  market data from a wide range of sources, and develop evidence-based policies and strategies that address public health gaps in the general and targeted populations.
• Keep abreast of prepacked food products’ labelling and claims (health, nutrient and functional) matters locally and across major jurisdictions; and be able to identify and collate claims that will useful for spurring product innovation and serve public health goals.
• Conduct literature reviews where needed, surveys, and analysing data to gain insights into the area of claims and consumers’ perception. ,
• Consult actively with government agencies, companies and experts, to address key stake holders and their concerns, with the objective of achieving successful and sustainable policy and implementation. For e.g. Ability to independently coordinate meetings across relevant stakeholders to seek views and consensus, and provide reports and updates to management.
• Provide guidance and technical support in alignment with HPB’s nutrition policies and strategies
• Monitor and evaluate policies and strategies to assess impact and review approaches, where necessary, to collaborate with relevant stakeholders e.g. academic institutions and government agencies
• Facilitate collaborations and foster  strategic alliances, both local and international, to support policy advocacy and lead conversations on emerging public health issues.
• Address and formulate responses from queries from companies, experts and members of public
• Assist with or take charge of ad-hoc projects or tasks as may assigned from time-to-time.
   

Requirements

• Qualifications in life sciences, nutrition science,  health promotion or any other relevant disciplines.
• At least 5years of experience in developmental, planning  and secretariat roles, preferably with public policy experience.
• Strong strategic thinking and problem-solving skills to identify, define and propose policy solutions for national preventive health problems focused on diet and nutrition
• Highly proficient in using MS Excel and other analytical tools
• Strong analytical abilities to synthesize information, build strong narrative, and distil ideas and concepts into concrete plans.
• Excellent interpersonal and relationship building skills to maintain strong stakeholder partnerships.
• Excellent oral and written communication and presentation skills.
• Strong ability to work effectively in an environment that is team focused and across divisions, fluid and fast-paced.

Our healthcare industry client is seeking an Assistant Director (Strategy & Growth) position supporting the planning, execution and achievement of the organisation work plan and deliverables.

Key Responsibilities

• Strategy Planning and ExecutionResponsible for strategy formulation and execution support
  Develop and execute implementation initiatives with PMO framework
  Establish network and collaboration with internal and external stakeholders to enhance delivery of oncology care
  
• Budget and Business Performance ManagementCollaborate with internal stakeholders and management on annual budget and forecast cycle
  Provide performance analysis in alignment with organisation work plan and priorities
  
• Operations Data AnalyticsLead a multi-disciplinary team to drive improvement of operations using data validation and analytics
  Develop and track metrics that reflect outcomes of improvement work
  
• Master Expansion PlanManage organisation master expansion plan, including and not limited to user engagement, project management, budget monitoring and status reporting
  Work closely with internal and external as well as conduct technical assessments for renovation projects and new expansion initiatives
  Support resource planning and corresponding budget alongside with expansion plan

Key Requirements

• Degree in Business Administration, Health Administration or biomedical related
• At least 10 years’ working experience. Those with experience working in the healthcare industry and/or project management will have an advantage.
• Commercially oriented and able to articulate the strategic agenda of the work plan into executable, operational plans
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Excellent planning, analytical and quantitative skills
• Adaptable, able to multi-task and work well independently and in a team

Your Career

Consulting Director is a senior-level consulting position, responsible for leading Unit 42’s Strategy, Advisory & Cyber Risk Management consulting practice for JAPAC (Japan & Asia Pacific). This person will be active in the day to day delivery aspects and functional management of the consulting organisation, but is also responsible for the strategic direction of the practice, building the business and becoming a strategic advisor to our customers. The individual will provide expert-level guidance on all areas of cybersecurity and cyber risk management to Unit 42 clients across a wide array of industries, geographies, and organisational structures.  They will be the client’s advocate for cybersecurity risk management and will provide strategic and technical leadership in this domain.  

Your Impact 

• Partner with the JAPAC Unit 42 leadership, practice leaders and global team to develop and execute strategy for the Unit 42 Strategy, Advisory & Cyber Risk Management practice
• Oversee and perform commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities

Client support and enablement

• Advise senior leadership and board of directors on cybersecurity risk and advocate for managing risk
• Provide hands-on, expert-level consulting services to clients - Conduct and review security program risk assessments based on cybersecurity frameworks, regulations, and industry best practices
• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42s’ capabilities and provide on-demand expertise for client needs
• Assist clients in directing their information security strategy and aligns security programs with client business priorities
• Create, enhance, review, and/or approve security policies, standards, controls, and processes as warranted by each client engagement
• Identify appropriate tool-sets and services to be implemented to identify, detect, and respond to potential threats with corresponding communication and action plans
• Identification of risks, creation of actionable plans to protect the business, and scheduling periodic security reviews
• Review post incident investigations, including impact analysis and recommendations to determine themes for lessons learned, which may be applied to protect our clients

Team and business development

• Coach, lead, advise and motivate cyber security team members
• Evaluate, manage, and develop security personnel to ensure proper knowledge of the ever-changing industry landscape to defend against future threats
• Lead the practice by managing goals and milestones aligned with the business achieving quarterly, annual and long term objectives
• Forecast and develop a budget, as required, for cyber-related functions in collaboration with senior leadership
• Drive innovation in Unit 42’s proactive offerings, by leading the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products
• Continually advance the maturity of existing services to meet the evolving needs of our clients
• Help advance the firm's capabilities, including by identifying new services, building partnerships, and/or ways to augment our current capabilities to better serve our clients

External profile

• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure
• Supporting the business, lead engagement with our strategic and enterprise clients

AT MRM, RELATIONSHIP IS OUR MIDDLE NAME.

MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit www.mrm.com.

about the role:

MRM has an exciting opportunity to work on our top global accounts as the CRM & Loyalty Strategy Director to drive customer loyalty by leading engagement and retention strategies for our clients. This role oversees and manages the CRM & Loyalty function and is a subject matter expert for the agency.

What is this role, and how does it positively impact the business?

You will be responsible for leading the CRM strategy, reporting, analysis, optimization and developing loyalty programs. You will have a team of CRM campaign specialists collaborating closely with cross-functional teams across strategy, data, creative and martech specialists to ensure the strategy is properly executed across multiple markets. You are expected to drive best practices and deliver best-in-class experiences.

Key responsibilities include:

· Plan and execute all phases of CRM and loyalty engagements including goal setting, campaign planning/testing, launch strategy, and ongoing marketing optimization.

· Consistently measure, monitor, evaluate, and refine CRM and loyalty programs and optimize the sales funnel and customer lifetime value, to improve the efficiency and effectiveness of marketing campaigns and increase revenue and profit.

· Leverage data and insights to personalize customer experiences and optimize them in real-time, which can enhance customer engagement and differentiation.

· Develop and implement strategies to enhance customer lifetime value and engagement.

Required Competencies/Skills:

· Proven work experience as a CRM Director or similar role.

· Solid background in customer acquisition strategies and loyalty programs.

· Understanding of CRM data for use in segmentation, targeting, reporting & analysis.

· Experience with CRM platforms, marketing automation platforms and data & web analytics program required.

· Proficiency with technical tools and systems, especially customer databases and analysis and reporting tools and packages.

· Experience designing cross-channel strategies across all digital platforms: web, social, app, Email, SMS, push notifications.

· Strong leader with the ability to articulate and evangelize services with stakeholders.

· Analytical thinker and unparalleled attention to detail.

Required Experience:

· University degree

· 5-10 years of solid CRM & Loyalty experience – either in an Agency or Client setting.

· People/team management experience required.

Desired Characteristics:

· Self-starter – Have a proactive attitude and a desire to find creative solutions.

· Team player – Focus on winning as a team rather than individually. Be cooperative and collaborative.

· Open-minded – Be able to work effectively across different teams and personalities. Be flexible and adaptable.

· Detail-oriented – Treat the work as your own and be able to analyze.

· Cool-headed – Be patient and even tempered.

· Drive for results – Be tough and persistent, and know when to research vs. when to make a quick decision.

· Client service oriented – Be positive and optimistic.

NO THIRD PARTY RESUMES ACCEPTED.

We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

The Sr. Director of Advanced Analytics (Artificial Intelligence/Machine Learning) is responsible for defining, establishing and implementing Abbott’s artificial intelligence and data strategy.  The initial priority will require establishing Abbott’s data strategy, usage of Artificial Intelligence with a strong attention to expanding the company’s understanding, usage and value creation through the use of data and specifically, Artificial Intelligence both internally, and with our products used by patents, customers and key stakeholders.  This position will also have the responsibility of establishing business and IT governance to ensure that data, and AI/ML investments are aligned to the company’s operating structure and aligns to the overall data strategy. 

This person will be successful by implementing a world-class AI/ML engineering service utilized across our business providing efficient means to access data ultimately improving business insight.

This position reports directly to DVP Digital Technology Services

MAIN RESPONSIBILITIES

·Plan and implement the overall data and AI strategy.  Develop and maintain enterprise priorities, facilitate business and IT governance related to planning and designing how information is managed and how business insights are provided to the business.

·Discover new opportunities to optimize the business through analytics, AI/ML and use case prioritization

·Work closely with business/IT leadership to rationalize and define business analytics and reporting solutions, investments and priorities that support Abbott’s strategic direction; Assist business leadership to develop business case rationale.

·Work in partnership with business and IT to govern Abbott’s total cost of investment for existing reporting environments with a focus on standardization and consolidation. 

·Develop KPI dashboards to ensure that the data standards/policies are maintained across the enterprise in accordance with meeting regulatory compliance, maintaining data integrity and improving access to data. Monitor data issues impacting the business and ensure projects, tasks, and activities are focused on the management of the Enterprise data asset.

·Work with business leaders and subject matter experts in identification, research and remediation of data quality, security and availability issues across business functions, working closely with key business and IT managers.

·Manage the consolidated portfolio of reporting and information management investments, present progress updates, findings, maintain and report key performance indicators (KPI) on enterprise data quality and briefings to business/IT governance team.

·Work closely across multiple departments and work across the organization utilizing matrix organization of subject matter experts from key departments across the Enterprise. Facilitate and co-Lead the design and implementation of all analytical projects, ensuring that these solutions align with the organization’s strategic direction and technology standards.

·Will work in a collaborative manner with the shared service operations, IT leadership and business unit leadership to Work with the Technology teams to deliver a stable and highly available reporting platform.

·Create a work culture/climate that attracts, develops and retains top business/IT talent at all levels.

·Provide leadership across Business/IT to establish and evolve global business application strategy. Evolve maturity of company’s understanding to drive IT investment based upon business value.

·Implement and sustain business reporting and data management strategy that services and supports corporate back office functions, order management, key external business partners, supply chain operations, global engineering and corporate quality.

·Implement and maintain compliance and controls for all relevant regulations (FDA, SOX, MoH, etc.) and policies that apply to pharmaceutical, food, and medical device industries.

·Build a team and strategy; This is a senior director position required to build overall global organization strategy that will define the future operating design.  This role is required to define roles and responsibilities related to business analytics and information management across business, shared service operations and IT.  Ultimately, defining and building capabilities and needs that is required to achieve our company strategy.

Required Qualifications

·B.S. Business, Science or Engineering (emphasis on business analytics, statistics or math) or equivalent work experience.  An M.B.A. degree or higher is desirable.  A combination of analytical business acumen and technical expertise is expected.

·15+ years business analytics/IT information management with strong knowledge of healthcare industry including pharmaceuticals, nutrition, medical devices and diagnostics.

·In depth knowledge of methods and practices to drive business strategy development, operating model design, enterprise-wide solution delivery related shared services, data management and information delivery.

·Minimum 10 years business/marketing analysis experience with expertise in Statistics or math. 

·Minimum 4 years in a Management position required.

·Minimum 3 years digital marketing/e-commerce experience required.

·Experience in web analytics implementation including Google Analytics, Adobe Analytics and troubleshooting required, Expertise in Predictive Analytics is desirable, Expertise in Excel is an absolute must.

·Demonstrated ability to present actionable information to business stakeholders required.

·Exceptional written and verbal communication/presentation skills required.

·Ability to identify opportunities and immediately act on them is required (self-starter).

·Ability to prioritize projects; must be impeccably organized.

     

The base pay for this position is

$176,000.00 – $352,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

GIS Global Information Services

        

LOCATION:

United States > Abbott Park : AP06C

     

ADDITIONAL LOCATIONS:

United States > Alameda : 1360-1380 South Loop Road

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 15 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf