Total 159 Administrator job vacancies in F&B / Tourism / Hospitality category in The United States of America

BG&E is an international design consultancy with offices in Australia, the Middle East, New Zealand, Singapore and the United Kingdom. Our engineering services incorporates designs for infrastructure, building, structures, civil engineering, facades and construction support.

Job Title: Office Manager and Project Finance Administrator

Job Overview: We are seeking a versatile and proactive individual to fill the role of Office Manager with a focus on Project Finance Administration for our Singapore office. This position involves overseeing day-to-day office operations, providing administrative support, and managing IT-related functions. The ideal candidate will have a strong blend of organizational and technical skills to ensure the seamless functioning of our office environment.

Responsibilities:

1. Administrative and Office Support:
   • Manage office schedules, appointments, and meetings, ensuring efficient coordination.
   • Handle incoming calls, emails, and correspondence, responding in a timely and professional manner.
   • Maintain office supplies, equipment, and inventory.
   • Travel arrangement for travel accommodations and itineraries for employees
   • Coordinate and organize company events, meetings, and client events etc.
   • Support managers and employees with day-to-day needs and requests related to HR and IT services.
2. IT Management:
   • Work with internal IT support team to oversee office IT infrastructure, including hardware, software, and network systems.
   • Collaborate with internal IT support team/external IT vendors to ensure the smooth operation of IT services.
   • Troubleshoot and resolve basic IT issues or escalate to the appropriate support team.
3. Facility Management:
   • Organization of office space.
   • Coordinate with office space provider/landlord for maintenance, repairs, and other facility-related services.
   • Ensure a safe and comfortable working environment for all employees.
4. Human Resources Support:
   • Assist in the onboarding process for new employees, providing IT setup and access.
   • Manage employee records, including IT-related permissions, access controls, and security protocols.
   • Collaborate with HR on employee engagement initiatives and team-building activities.
5. Financial Management:
   • Assist Project Managers to process invoices, receipts, and other financial documentation related to project finance management.
   • Collaborate with finance department to ensure accurate and timely financial reporting.
6. Authority Digital Submission:
   • Assist Engineers to carry out digital submissions to various Authorities (e.g. CORENET, LTA-PROMPT, PUB etc)

Qualifications:

• Proven experience as an office manager or in a similar administrative role in engineering consultancy office.
• Relevant finance administrative experience
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Basic knowledge of IT systems and troubleshooting.
• Ability to handle confidential information with discretion.
• Diploma in business administration or a related field is preferred.

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

We are seeking a highly skilled and detail-oriented Central Service Consultant to join our dynamic team. In this role, you will play a crucial part in ensuring the robust compliance of procurement activities, managing various processes, and maintaining effective communication channels with internal & external stakeholders. The successful candidate will possess a combination of skills, knowledge, experience, and exposure to thrive in a fast-paced environment.

Responsibilities:

1. Compliance Assurance:

- Ensure robust compliance of all procurement activities.

- Verify documents to ensure alignment with placed orders as part of procurement activities.

- Conduct meticulous reviews to confirm accuracy, matching provided documents (e.g., invoices) with procurement order details.

- Identify and rectify discrepancies in documents submitted for invoice processing.

- Approve invoices and close orders post rectification of any errors.

2. Process Management and Stakeholder Liaison:

- Manage assigned processes and activities under the guidance of the Team Lead.

- Develop and adhere to Service Level Agreements (SLAs) as agreed with the business.

- Assist in internal or external audits and process transitions.

- Take ownership of assigned tasks, demonstrating a results-oriented approach.

- Work seamlessly in different environments, Build and maintain relationships with internal & external stakeholders.

- Proactively contact stakeholders to resolve any issues that may arise.

3. Reporting and Communication:

- Collate and disseminate reports to internal stakeholders.

- Build relationships and develop communication channels to ensure a smooth workflow and liaison between internal stakeholders.

4. Continuous Improvement:

- Suggest and assist in the implementation of new and improved processes.

- Provide professional support for Order Closure processes in collaboration with internal stakeholders.

- Develop and maintain relationships with internal stakeholders to enhance overall efficiency.

5. Support Functions:

- Provide support in information processing and reporting.

- Monitor and contribute to internal initiatives aimed at improving overall operations.

Skills, knowledge, experience and exposure

• Fluency in English and any of the following foreign languages (Thai, Chinese, Vietnamese, Bahasa, etc)
• Fresh Graduates only, bachelor's degree in Finance, Accounting or a related field.
• Knowledge of printed media, materials, point of sale material, signage, etc. (not mandatory)

The mindset to navigate the role

• High attention to detail
• Analytical mind and able to understand and explain complex processes
• Process oriented

The softer skills that we believe will help you thrive in this role:

• Enthusiastic, diligent, and willing to learn
• Carry out tasks with a high degree of accuracy
• Ability to work autonomously and with little direction
• Works well under pressure and to deadlines
• Suggest and assist in the implementation of new and improved processes.

Role Requirements

The hybrid work model applies to this role which requires to come to the office in District 4, HCMC whenever needed. You will be expected to perform in a flexible environment but ensuring delivery.

A full description of the role is available in the attachment: job description. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Hospital Support Administrator

Ipswich Hospital | Administration | Permanent contract | Full time

Up to £25,000 per annum | Dependent on experience

37.5 hours

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Hospital Support Administrator at Ipswich hospital, you'll work closely with the hospital leadership team to provide effective administrative support. You'll provide vital support across multiple departments processing Workday administration tasks including critical elements of our pre-employment checks. You will have previous experience of working in an administration role, be highly customer focused and demonstrate excellent planning, organisational and communication skills.

As the Hospital Support administrator, you will:

• Provide efficient, timely and effective administrative support as required
• Process invoices and payments in compliance with financial procedures
• Data entry and record keeping in a timely manner
• Support local absence management recording and reporting via Workday
• Provide confidential administration and coordination support, including organising meetings, taking minutes
• Handle general queries and escalate more complex / serious issues to senior staff or subject matter experts where required
• Ensure confidentiality and sensitivity of all information and data
• Assist line managers with recruitment administration tasks, including arranging interviews as well as pre-employment activities i.e., DBS checks, enabling a positive candidate experience

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. You'll get free gym membership, but that's not all. You can also access things like private healthcare and financial advice. At Nuffield Health, we take care of what's important to you.

Nuffield Health Ipswich Hospital

Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquillity and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Proud member of the Disability Confident employer scheme

Administrator with our Higher Education Student Visa Team.
London QA Higher Education, Fulltime Fixed Term Contract Role
Hybrid 2 or 3 days working from home

Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!
About our role: As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.
With your strong administration skills, organised approached and ability to converse, you'll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.

Here's a flavour of what's involved: (click through to read the JD)
Monitoring and compliance recording of attendance
Setting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on 'Student'
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is well
publicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University,
understanding University policies and ensuring they are appropriately adopted in
the branch campus.
Liaising with Faculty in monitoring causes behind drop-out rates and informing
and implementing strategies to promote retention and achievement.
Supporting with the delivery of 'Student' permission route compliance and any
ad-hoc tasks required to meet the delivery of all business support services

Bring your experience:
Excellent communication and networking skills that establish trust and credibility
with students and staff at all levels
Well organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative

#administration
#studentsupport
#highereducation
#LifeAtQA
#compliance
#education
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now - here's how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!

Proud member of the Disability Confident employer scheme

We are seeking a highly organized and proactive Administrative Assistant & Coordinator to join our team. This multifaceted role involves handling administrative tasks, managing basic accounts updates, coordinating with external vendors and partners, preparing meeting minutes, ensuring efficient client follow-ups, and facilitating the coordination of counseling services for clients. The ideal candidate will thrive in a fast-paced environment, possess exceptional communication skills, and be adept at multitasking.

Responsibilities:

Administrative Support:

1. Manage office operations by handling incoming calls, emails, and correspondence.

2. Maintain and organize office supplies, equipment, and facilities.

3. Assist in scheduling meetings, appointments, and travel arrangements.

4. Handle basic administrative tasks such as data entry, filing, and documentation.

Basic Accounts Updates:

1. Assist in updating and maintaining financial records and databases.

2. Support in basic accounting tasks, including invoice processing and expense tracking.

3. Collaborate with the finance team to ensure accuracy in financial documentation.

Coordination with External Parties:

1. Liaise with external vendors, partners, and counselors to facilitate seamless collaboration.

2. Manage communication and negotiations to ensure timely deliveries, services, and counseling sessions.

3. Maintain strong relationships with external stakeholders.

Meeting Preparation and Follow-ups:

1. Prepare agendas, take meeting minutes, and distribute action items after meetings.

2. Ensure timely follow-up on action items and commitments made during meetings.

3. Coordinate with team members to schedule, organize, and execute meetings effectively.

Client Follow-ups and Counseling Arrangements:

1. Engage in regular communication with clients to address inquiries and follow-ups.

2. Coordinate counseling sessions for clients, including scheduling and logistical arrangements.

3. Facilitate communication between clients and counselors to ensure a smooth counseling process.

Coordination with Counselors:

1. Maintain communication and coordination with counselors regarding client appointments and needs.

2. Ensure necessary information is shared between clients and counselors for effective sessions.

3. Assist in arranging and organizing counseling resources as required.

Qualifications:

1. Proven experience in administrative roles or similar positions.

2. Basic understanding of accounting principles and experience with basic accounts tasks.

3. Strong organizational and multitasking abilities.

4. Excellent written and verbal communication skills.

5. Proficiency in office software and tools (MS Office, G Suite, etc.).

6. Ability to work both independently and collaboratively in a team environment.

7. Exceptional attention to detail and accuracy in all tasks.

The opportunity has arisen for a full time Night shift worker 37.5 hour Band 3 Patient Pathway Administrator within the Maternity Services aat North Middlesex University Hospital NHS Trust.

Previous experience of office or reception duties is essential, preferably within the healthcare setting, and all candidates must meet the criteria laid out within the person specification included in the job description.

Key elements of the role will include answering telephone queries from patients and providing a professional level of customer service, using patient administration systems to book patients, tracking patients through clinical pathways, processing referrals letters & emails, and liaising with consultants and radiographers to help them manage their time & patients effectively.

In order for your application to be successfully processed we will require references from your current and previous employer(s). Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.



North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.

Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing.

We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.



For more information, please access the following link:https://www.northmid.nhs.uk/

The role is essentially administrative and will require great organisational skills and attention to detail. You will require excellent communication skills as a large part of the role will involve liaising with both clinical and support staff. You will receive initial training for the role but knowledge of the NHS, NHS pathways and secretarial processes would be a significant advantage. You will need to be able to cope well under pressure, use your initiative to work individually and work well as part of a team.


This advert closes on Tuesday 26 Dec 2023

Proud member of the Disability Confident employer scheme

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

We are seeking an exceptional People & Talent Administrator to become a vital member of our team. Reporting directly to our People & Talent Team Lead, this role presents an incredible chance for a driven and energetic individual to join us during an exciting period of growth.

About the Role & Team

As a People & Talent Administrator, you will have the chance to support various HR functions, including recruitment, onboarding, training & development, employer branding and organisational culture. This role requires someone who is versatile and can assist in all aspects of HR. It is an excellent opportunity for you to utilise your wide range of HR and general administrative skills.

What you’ll do:

• Conducting end-to-end recruitment, including advertising roles, cv screening, conducting phone interviews, generating offers, and working with key stakeholders to ensure our records are up to date;
• Providing a seamless onboarding and induction experience for new employees and working with department managers and team leaders to ensure they are set up for success;
• Help to create and implement our employment branding strategy to increase brand recognition in different locations and markets, including utilising platforms like LinkedIn, our Careers site, and onsite meet-ups/conferences;
• Driving employee engagement activities and constructing ways to improve work relationships, build morale, increase productivity and enhance retention;
• Ensuring all compliance documentation for the HR function is up-to-date and well-documented. This includes, but is not limited to, ISO27001, Working with Children’s Checks, National Police Checks, and Right to Work Eligibility.

What you'll bring:

To be successful in this role, you will have:

• Experience within a HR administration, agency recruitment or in-house recruitment role;
• A tertiary qualification in HR or other relevant qualification;
• The ability to work autonomously and within a team environment;
• Excellent verbal and written communication skills;
• Ability to build strong relationships whilst maintaining confidentiality;
• Strong organisational, administrative and time management skills;
• Ability to communicate effectively at all levels within the organisation and externally.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Responsibilities

• Perform administrative duties from ordering to arrival, submission of reimbursement and issuing notification to owners
• Monitor outstanding orders, stock value, aging inventory and cost variance
• Support workshop in submitting technical report via Spotlight System
• Obtain warranty prior approval and/or approval from principal and extended warranty partners
• Prepare and submit warranty and extended warranty claims
• Ensure warranty related payments/submissions are done in a timely manner
• Reconcile warranty payments and submit adjustments to finance
• Any other tasks assigned by your superior

Requirements

• Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant experience
• Proficient in MS office
• Good interpersonal and communication skills

Key Responsibilities

• Accurately upload product information, including product names, descriptions, and prices, to our platform.

• Ensure completeness and correctness of product data, including categorization, labeling, and specifications.

• Collaborate with suppliers and internal teams to promptly gather necessary product information and updates.

• Monitor inventory changes and maintain up-to-date product availability and stock levels.

• Coordinate with the marketing team to ensure alignment between website product info and promotional materials.

• Regularly perform quality checks on product data, making updates and corrections as needed.

• Stay informed about industry trends and best practices in content management.

Requirements

• Proficiency in data entry software and spreadsheet applications.

• Strong organizational and time management skills.

• Proficiency in reading and writing Chinese due to Product description in chinese

• Availability to work a minimum of 24 hours per week.

• On-site work is required.

Salary: From $11.00 per hour

We are recruiting for a Hotel Administrator for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.

As a Hotel Administrator you will:

• Managing the General Manager's schedule and provides administrative support to the Hotel Executive Team
• Coordinate and organise regular hotel and General Managers' meetings and appointments, preparing and distributing minutes and following up actions as required
• Act as the main liaison point for certain VIP guests and key internal & external contacts.
• Act as a key point of contact for enquiries and queries within the Executive Office.
• Prepare confidential reports and meeting minutes as required.
• Handle all hotel mail, including responding, acting, and distributing as appropriate.
• Maintain an adequate supply of stationery and orders as required.
• Keep the highest level of confidentiality regarding staff, business, and guest information.
• Order and coordinate travel for the General Manager as required.
• Answer the telephone, screens calls and make calls on behalf of the General Manager
• Maintain a filing system and ensures filing is kept up to date.
• Play a key part in the engagement of team members, assisting and supporting the HR department as and when necessary.
• Has previous experience as a Hotel Administrator / Office Manager or similar role.

Benefits of working for us as Hotel Administrator:

• Two wellness days per year, meaning all team members start with 30 days holiday per year (pro rata) - this increases with service!
• Salary: Competitive
• Discounted gym memberships
• Access to free financial and mortgage advice
• Shift patterns are shared at least 2 weeks in advance so you can plan your life around work!
• Discounted hotel staff rates
• Two meals per day, every day (including days off if you wish to come in!)
• Great Learning and development opportunities within PPHE

If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.

An exciting opportunity has arisen for an autonomous, proactive and organised Band 3 Ward Administrator to work on Duke Elder Ward at Tooting Broadway.

The post holder will take a lead role in the provision of a high quality range of administrative duties which includes, reception, booking post-op appointments, requesting/collating patient’s files for pre-assessments, operations and any other administrative tasks in line with the role.
You will be required to work flexibly to ensure that objectives and deadlines are met.

PROBATIONARY PERIOD

This post will be subject to a probationary period of 6 months.

During the probationary period, your suitability for continued employment will be assessed and provided a satisfactory standard is achieved and maintained, your employment will be confirmed. The probationary period may be extended or your employment terminated either during or at the end of probation, in line with the trust Probationary Policy. For the duration of the probation period, the notice period will be in line with contractual obligations on either side.

To provide an effective and professional meet and greet service to Moorfields patients attending Duke Elder ward.

Collect relevant administrative details required for patients admissions and enter this information into PAS,

To ensure all patients are met, greeted, attended, booked and managed on the appropriate IT systems.

To ensure telephone enquiries to the ward are answered and dealt with promptly and efficiently.

Work closely with nurses, doctors and Elective Care Administration team to ensure that patients receive appropriate service.

Ensure that all the pre-assessment and postoperative appointments are booked appropriately and patients are aware of their dates.

Work as part of the Elective Care Administration team and cross cover other roles on rotational basis or as service needs require.

Provide training and support to other ward administrators across the division as required.

We are also a postgraduate teaching centre and a national centre for ophthalmic research involving, with the UCL Institute of Ophthalmology, the largest ophthalmic research programme in the world.
In addition, we manage three commercial divisions: Moorfields Private, Moorfields Pharmaceuticals and Moorfields Eye Hospital Dubai.

Our main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions, which require treatments not available anywhere else in the UK. We treat people at our main hospital in London’s City Road and at several other locations in and around the capital such as the site based at St George’s Hospital, Tooting Broadway. This enables us to provide expert treatment closer to patients’ homes.

The post holder will be a member of the Elective Care Administration team reporting to the Elective Care Manager.

You will be required to work closely with:
• Elective Care Administration Team
• Consultant surgeons and their teams
• Lead nurses
• Pre-assessment staff
• Theatres
• Medical secretaries
• Clinical coding department
• IT department
• Medical Records
• Other ward administrators across the division/trust
• Any other external agencies
• Other operational management colleagues



Clinic Management and bookings


• Electronic admission of patients in a timely manner. To admit and discharge patients on the system


• To track the medical notes appropriately and ensure they are stored securely.


• To ensure accurate collection and input of patient details on PAS / OpenEyes


• To ensure National and Trust performance targets are met with regards to all inpatient services.


• To ensure systems are in place to deal with short notice admissions and the smooth flow of patients, maximising availability.


• To ensure that every patient has a pre-assessment and postoperative appointment. Be responsible for booking pre-assessment and postoperative appointments.


• Ensure that pre op and pre-assessment notes are collated and prepared at least two weeks in advance matching capacity to available resources through liaison with nursing and clinical staff, including extra sessions as required.


• Liaise closely with the surgeons, their teams and the lead nurses to ensure that the post – operative appointments are booked appropriately.


• Dates should always be offered within the patient’s 18 week breach date. Where this is not possible escalate appropriately.


• Where a patient requires transport or an interpreter ensure that arrangements are made for these to be booked.



Communication and working relationships



Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format



Communicate with patients over the telephone including dealing with anxious patients and patients with cultural or language differences.



The post holder will provide and receive routine information to inform work colleagues, staff from other departments and external contacts. Information will frequently be of a sensitive nature and confidentiality must be ensured at all times.



Any telephone and face-to-face enquiries will be dealt with efficiently and with understanding and action taken as appropriate.



Able to communicate well with patients and their relatives, as well as a wide range of multi-professional staff, internal and external to the Trust. A versatile approach is essential, along with the ability to cope with a number of different tasks simultaneously.



Provide on the job training and support to other ward administrators across the division and/or trsu as required.



Liaise with GPs and NHS Tracing Service to validate patients’ details.



Work with other departments to obtain patient movement information and ward status.





Service development

As part of the on-going development of the role to think of ways of improving service and also identifying ways of streamlining any daily processes. To make recommendations and actively implement these where service improvements would result.





Additional Duties
• To assist with the distribution of stationary as required.


• To ensure printers, PCs and other office equipment are suitably maintained and prompt reporting of any faults.


• Ensure that the environment around the ward, theatres and injection service areas are kept clean and organised, in line with the Trust’s clinic inspection and patient experience protocols and standards.


• To attend and participate fully in the multidisciplinary meetings.


• To undertake mandatory training


• Provide cross cover within the Elective Care Team







WORKING PATTERN



37.5 hours per week between 07.00-15.00 or 13.00 – 21.00 Monday to Saturday based on a roster system.



We reserve the right to vary your normal hours in order to cover evening and weekend clinics. We reserve the right to vary your normal hours of work and will, whenever possible give you reasonable notice of any variations. If the service requires it, you may be included in a rota system to cover extended hours.

With our partners at the UCL Institute of Ophthalmology, we are members of Vision 2020, an organisation committed to raising public awareness of blindness and vision impairment as major public health issues


1. Disclosure and Barring Service (DBS) (formerly CRB) checks are now a mandatory part of the NHS Six Recruitment Check Standards for all staff whom, in the course of their normal duties, may have regular access to patients and children and/or vulnerable adults. Moorfields Eye Hospital NHS Foundation Trust aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes only when the conviction is relevant and an unspent conviction will not necessarily bar applicants from being considered for employment. Moorfields Eye Hospital is exempt under the Rehabilitation of Offenders Act which outlines that convictions never become ’spent’for work which involves access to patients. Failure to disclose any ’unspent‘ convictions may result in the offer of employment being withdrawn or if appointed could lead to dismissal. The Disclosure Barring Service (DBS) has published a Code of Practice for organisations undertaking DBS checks and the trust has developed its own DBS policy in line with the guidance


1. The trust has adopted a security policy in order to help protect patients, visitors and staff and to safeguard their property. All employees have a responsibility to ensure that those persons using the trust and its service are as secure as possible.
1. It is the responsibility of all trust employees to fully comply with the safeguarding policies and procedures of the trust. As a Moorfields employee you must ensure that you understand your role in protecting adults and children that may be at risk of abuse. Individuals must ensure compliance with their safeguarding training.


1. The trust is committed to a policy of equal opportunities. A copy of our policy is available from the human resources department.


1. The trust operates a no-smoking policy.


1. You should familiarise yourself with the requirements of the trust’s policies in respect of the Freedom of Information Act and comply with those requirements accordingly.


1. The role description gives a general outline of the duties of the post and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the post holder.


1. All appointments within the National Health Service are subject to pre-employment health screening.


1. It is the responsibility of all employees to ensure that they comply with the trust infection control practises, as outlined in the Health Act 2008 and staff must be familiar with the policies in the trust’s infection control manual, this includes the ’bare below the elbow policy‘. Employees must ensure compliance with their annual infection control training.


1. You are responsible for ensuring that all equipment used by patients is clean/decontaminated as instructed by manufacturers and in line with the infection control/guidelines protocol and policy.


1. Any other duties as designated by your manager and which are commensurate with the grade.



Please note:The role description is a reflection of the current position and may change emphasis or detail in the light of subsequent developments, in consultation with the post holder.


This advert closes on Thursday 14 Dec 2023

Administrator with our Higher Education Student Visa Team.
London QA Higher Education, Fulltime & Permanent Role
Hybrid 2 or 3 days working from home    

Do you have strong administration experience ideally within the education sector (preferred) or within a busy office function where organisation, deadlines, accuracy and communication are key? If so, we have the perfect opportunity for you!
About our role:  As Compliance Administrator you will be involved in the enrolment of international students ensuring relevant documents and processes are followed, along with monitoring and supporting the attendance and engagement of our students.
Where needed, you will have the confidence and communications skills to hold conversations (often sensitive) to understand why students are failing to attend classes, supporting and informing relevant teams.
With your strong administration skills, organised approached and ability to converse, you'll soon pick up how we do things at QA and of course training will be provided.
Good IT skills a MUST as you will be working with data and reports.

Here's a flavour of what's involved: (click through to read the JD)
Monitoring and compliance recording of attendance
Setting up attendance meetings with students, meeting with students to discuss
attendance
Supporting the enrolment of students, with particular focus on 'Student'
permission route students at campus
Assist and develop policies and procedures to ensure that the service follows legal
and good practice guidance in all aspects of welfare support and advice.
Contribute to ensuring the Welfare and Compliance department is well
publicised to staff and students and that good levels of awareness are achieved.
Developing good working relationship with the key liaison staff at the University,
understanding University policies and ensuring they are appropriately adopted in
the branch campus.
Liaising with Faculty in monitoring causes behind drop-out rates and informing
and implementing strategies to promote retention and achievement.
Supporting with the delivery of 'Student' permission route compliance and any
ad-hoc tasks required to meet the delivery of all business support services

Bring your experience:
Excellent communication and networking skills that establish trust and credibility
with students and staff at all levels
Well organised and methodical
Efficiency
High attention to detail
Exceptional problem-solving skills with the ability to work on own initiative

#LifeAtQA
#highereducation
#administration
#studentsuccess
#london
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. 
Apply now - here's how!  
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!  

Proud member of the Disability Confident employer scheme

Hospital Revenue Billing Administrator

Hybrid | Finance | Permanent | Full-Time: 37.5 hours per week

Competitive salary, depending on experience

Our Shared Services team in our Epsom Support Centre currently have an opportunity for a Hospital Revenue Billing Administrator within our Insured Billing Team. Continue your journey with us whilst we'll support you to be your best.

As our Hospital Revenue Billing Administrator in our exciting Shared Services team, you will:

• Generate invoices for Insurance Providers with the guidance of an unbilled report and contract information.
• Meet invoicing deadlines.
• Ensure billing accuracy and self-audit invoices prior to final submission to insurance providers.
• Review and resolve customer queries via Salesforce, email and telephone/Teams.
• Represent the Insured Billing Team at meetings.
• Be in line with agreed operating procedures and standards, ensure Nuffield's patients' charge account is correctly updated through the accurate and timely billing of all relevant charges in accordance with the underlying service level agreement.
• Support any associated reconciliation or reporting requirements relevant to Insured billing.
• Propose improvements and seek opportunities to optimise ways of working within the team.
• Maintain an effective working relationship with hospital colleagues, especially with regard to queries being actively managed with individual hospital departments.
• Exchange working practices and knowledge with billing colleagues to ensure a highly effective and standardised way of working is developed.

This hybrid role would predominantly home-based but there is an expectation to work occasionally from our London and Epsom Offices, flexibility will be required to travel to meetings when necessary.

What are we looking for from you to join us as a Hospital Revenue Billing Administrator?

• Accurate Administration skills.
• Continuous improvement mindset.
• Good communication skills, both written and oral.
• Excellent attention to detail
• Expert knowledge of Nuffield Health's billing routines and familiarity with the contracts, is desirable.
• Aptitude for problem solving.
• Demonstrable experience in supporting team members.
• Self-motivated, disciplined and focused individuals who enjoy working to targets.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Proud member of the Disability Confident employer scheme