The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers. The Key Account Executive reports to the Key Account Manager and assist KAMs in effectively managing key customer accounts by providing support and executing strategies.
Responsibilities & Key Activities:
- Customer Business Planning; Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
- Promotion Planning & Execution; Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
- Business Review & Market Visit; Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
- Administrative; Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.
