Total 2 Account Officer job vacancies in Penang

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

#優先會說普通話，歡迎沙巴人和砂拉越人

客戶服務

• 微笑並向老虎機玩家和顧客打招呼。
• 為老虎機祈禱者和顧客提供友善、禮貌和有效率的服務。
• 確保並提醒老虎機玩家和顧客的舒適和安全。
• 茶小姐不在時協助吧台。
• 需要時為顧客購買食物。

出納員

• 根據SOP負責籠子的操作和籠子/現金抽屜中的現金。
• 維護籠子並保持現金抽屜清潔和安全。
• 確保錢箱始終鎖好，未經值班負責人許可，不得離開錢箱。
• 根據俱樂部政策和 SOP 處理收支。
• 在輪班開始時清點並核實現金金額，並在輪班結束時平衡資金。
• 驗證實體散裝硬幣和捆綁紙幣。
• 根據SOP處理信用卡/金融卡。
• 填寫收銀員遊戲表格和報告。

一般的

• 協助老虎機玩家並監控玩家是否按照賭場規則正確行事。
• 向玩家推廣遊戲節目。
• 確保所有老虎機正常運行，並提醒值班負責人/向技術人員報告任何故障和故障。
• 處理一些小問題，例如鈔票堵塞等。
• 擦拭並清潔老虎機、桌子，確保營業場所隨時乾淨整潔。
• 在營業場所值班時，應穿著並配戴名牌。
• 向主管/值班負責人報告任何異常情況。
• 上級指定的任何其他職責和責任。

津貼和福利

• 開放文化
• 夜班津貼
• 獎金和獎勵