Total 4 Account Executive job vacancies in 468-16, Rivercity, Jalan Sultan Azlan Shah, 51200 Kuala Lumpur, Malaysia.

• Help in the strategy (if Required) for and execute all local paid online acquisition efforts including:

- Facebook, Twitter, Instagram, Tik-Tok ads

- Search engine marketing (SEM)

- Google Display Network (GDN) and other Banner ads

- Affiliates

• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.)

• Manage day to day workflow and setup for projects and campaigns across platforms • Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives

• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews

• Spearheading relations with account team working on common accounts to ensure alignment with clients

• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones

• Innovating to improve performance, growth and profitability across all channels

• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition

• Share best practices with peers within group

• Accountability and full ownership for campaign performance and aligned KPIs

• Training and mentoring executives to take up implementations across platforms

• Help in the strategy (if Required) for and execute all local paid online acquisition efforts including:

- Facebook, Twitter, Instagram, Tik-Tok ads

- Search engine marketing (SEM)

- Google Display Network (GDN) and other Banner ads

- Affiliates

• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.)

• Manage day to day workflow and setup for projects and campaigns across platforms • Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives

• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews

• Spearheading relations with account team working on common accounts to ensure alignment with clients

• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones

• Innovating to improve performance, growth and profitability across all channels

• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition

• Share best practices with peers within group

• Accountability and full ownership for campaign performance and aligned KPIs

• Training and mentoring executives to take up implementations across platforms

KEY RESPONSIBILITIES

 Driving CRM initiatives and overseeing the execution of campaigns

 Developing, implementing and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives.

 Analysing data from retention marketing campaigns and reporting performance insights to recommend improvements.

 Planning, managing and negotiating multiple digital campaigns with third parties where necessary.

 Developing overall business operations and awareness campaigns, overseeing performance analysis and updating where necessary.

 Supporting optimisation of email and automated communication flows, developing new flows to make best use of insights in timing, targeting and content.

 Building and managing campaigns with messaging to customers or clients customised according to lifecycle stage and engagement level.

 Developing creative briefs and assigning to designers and copywriters to create highquality, effective creative assets.

 Assisting and advising on personalised targeting and content when required.

 Leading and analysing A/B testing to optimise engagement.

 Monitoring competitor campaigns to inform and shape the client’s future strategy and tactics.

 Expand client base and maintain strong client relationships according to agreed strategy.

 Lead project development, implementation, and evaluation across all functions.

 Innovate brand communication and advertising strategies, including offline revenue streams.

 Assess and enhance existing programs, collaborating with product marketing teams for opportunities.

 Drive market proposition, pricing, and go-to-market strategies for new products, overseeing launch collateral and communication programs.

We are seeking a dynamic Account Manager to join us in a pivotal client-facing role, responsible for managing and expanding our brand and category partnership. This role demands strong production expertise, project management and client management experience. Essential requirements include a profound understanding of creative and production processes, adeptness at managing key timings, mitigating risks, problem-solving, and ensuring brand consistency through collaboration with regional teams.

• Receive and interpret client briefs, and effectively communicate project requirements to the production hub.
• Brief production teams on client expectations, project specifications, and creative direction.
• Facilitate any necessary changes or revisions to meet client needs and expectations.
• Collaborate with Project Managers to oversee project timelines, milestones, and deliverables.
• Monitor project progress, identifying potential risks or roadblocks, and proactively addressing them to ensure timely delivery.
• Proactively manage client expectations, ensuring transparency and clear communication throughout the project lifecycle.
• Demonstrate a proven track record of success in managing client relationships and delivering exceptional service under high-pressure situations.
• Manage multiple projects simultaneously, effectively prioritizing tasks and to meet tight deadlines.