Total 9 job vacancies by Brandt Business Services Sdn. Bhd.

Job Responsibilities:

• Conduct potential customer development, invite them to trial classes through outbound calls.
• Identify customers' purchasing needs, screen highly interested customers, and connect them with sales consultants.
• Follow up with potential customers to assist sales consultants in successfully completing transactions.
• Handle other tasks assigned by superiors.

Job Requirements:

• Associate degree or above, major unspecified.
• More than one year of work experience, experience in TMK (Tele-Marketing) in the education industry is preferred.
• Good communication and adaptability skills, proficient in using various office software.
• Positive work attitude, willing to take on challenges, with strong execution and stress resistance.
• Passion for sales work, strong ability to develop new customers, and customer-centric service awareness.

You will assist and support the Marketing Team in the process of the development of Marketing campaigns that will drive user growth and market share.

Responsibilities:

• Develop and schedule engaging posts to promote across various social media platforms, including Facebook, Telegram, and others as required.

• Assist in managing daily comments and messages received across social media platforms. Ensure timely responses and provide relevant information to users.

• Maintain accurate and up-to-date spreadsheets and databases.

• Ensure data integrity and organize information efficiently to support decision-making processes.

• Undertake additional administrative tasks and responsibilities as delegated by the supervisor.

• Contribute to the team's overall efficiency and effectiveness by completing assigned tasks promptly and accurately.

Qualifications:

• Positive and responsible work attitude

• Ability to work independently and as part of a team

• Good computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Proactive and detail-oriented with a focus on accuracy

• Excellent communication and interpersonal skill

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Job Description:

• Proactively reach out to existing clients via phone to understand their needs and concerns.
• Build and maintain strong, positive relationships with clients by providing exceptional service and support.
• Guide clients on effectively using our job posting platform to maximize their recruitment efforts.
• Offer assistance, troubleshoot issues, and provide solutions to client inquiries and concerns.
• Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.
• Generate regular reports summarizing client engagement, feedback, and retention rates.
• Cross functional backups when necessary

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Job Requirement:

• Candidate should possess SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field
• Preferably at least 1 years of doing outbound calls/Telesales
• Able to communicate in Mandarin language
• Excellent communication and interpersonal skills.
• Able to work independently in a fast-paced environment
• Strong persuasive and negotiation skills to engage potential leads effectively.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Familiarity with CRM software and basic computer skills.
• Positive and resilient attitude towards handling rejection and objections.
• Good team player, positive attitude, and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure
• Excellent customer service skills, including but not limited to, active listening, empathizing, problem-solving, organized, detail-oriented, follow through, and excellent verbal and written communication skills.

Summary

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone and dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve the monthly target set by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize, and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.

Exciting Career Opportunity! Attend Our Walk-In Interview Event!

Ready to elevate your career? Join us at Brandt Business Services for our upcoming walk-in interview event, where we're recruiting for a range of positions.

Walk-in-Interview Information:

Date: 12 March (Tuesday) to 15 March (Friday)

Time: 10:00 a.m. to 4:00 p.m.

Venue: Level 3A, Tower 8, Avenue 5, Horizon Phase 2, Bangsar South, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur

Open Positions:

• Customer Service Executive (Banking Industry)
• Customer Service Executive (English Speaker)
• Customer Service Executive (Mandarin Speaker)
• Telemarketing Officer

Important Notes:

• Please register by clicking the "Apply Now" button on our website.
• Ensure to bring an updated resume and a printed hard copy of your NRIC.
• Also, bring along your education certificates and other relevant documents.
• The interview session will last approximately 45 minutes to 1 hour.
• You can anticipate receiving communication regarding the interview outcome within 1 to 2 working days.

Requirements:

• Each job we offer has its own specific hiring requirements. For detailed information, please visit our career page and click on the job title.
• Candidate should possess minimum qualifications: SPM /Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Both fresh graduates and experienced applicants are welcome to apply
• Candidates must be able to work in rotational shifts (Applicable to certain projects only)
• Must be willing to work on weekends and Public Holidays (Applicable to certain projects only)
• Good communication skills in English, and Malay language for both spoken and written
• Open for Malaysians only

Career Highlights:

• Opportunity to work with well-established companies
• Attractive remunerations (including allowances)
• Outstanding Career Development
• Training will be provided
• The work location can be reached by public transport (Klang Valley)
• Positive working culture

If you have any questions, please do not hesitate to get in touch with us at talent@brandtinternational.com or reach out to us directly at the following contact numbers:

• Afiq: 012-9461289
• Kuga: 012-3005127
• Kally: 012-3010658
• Aimi: 012-7391298

Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Team (Position available for the whole of Malaysia)

Job Descriptions

• Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints
• Handle Bill Payments, POS system, and emails
• Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.)
• To assume any other assignments from the Management.

Job Requirements

• Must have basic communication skills
• Working day: Mon-Sun (5 days per week with 2 rotational off days)
• Prefer sales or customer service candidates, but fresh graduates are welcome to APPLY!
• TRAINING WILL BE PROVIDED

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target set by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.

Responsibilities

• Develop and manage retail marketing team to support the marketing plan and achieve business objectives. 

• Develop and implement integrated marketing plans to drive sales and brand awareness of offline retail channels. 

• Collaborate with the sales and operation team to create and execute promotional campaigns, including in-store displays, training, product demonstration, offline advertising, and other marketing initiatives. 

• Work closely with the marketing and purchasing team to identify product trends, features, and benefits that resonate with our target audience. 

• Create and manage budgets for all marketing activities, ensuring that spending is in line with the overall business objectives. 

• Conduct market research to identify customer needs and preferences, new opportunities, stay up-to-date on market trends and competitive activity by competitors in the consumer electronic industry. 

Requirements

• Bachelor's degree in marketing or related field. 

• Minimum of 5 years of experience in retail marketing, with a focus on offline marketing channels, preferably with a focus on consumer eletronics products.

• Strong analytical skills and ability to use data to make strategic decisions.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence others. 

• Demonstrated success in developing and executing marketing plans that drive sales and brand awareness. 

• Experience managing a team and working cross-functionally with sales, purchasing, and external partners. 

• Ability to manage multiple projects simultaneously and work in a fast-paced, deadline-driven environment.

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target sets by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.