Total 4 Full-time Customer Service job vacancies in ipoh

Responsible for supply plan activities for all products from 3rd party vendors within the portfolio assigned. Supply planning and prioritizing operations to ensure maximum performance, delivery fulfillment and revenue max-out in line with business performance. Supply planning factors in all aspects related to demand forecast, inventory (wafer / die / wip / FG), logistic and included the components of open and planned customer orders, on hand quantities, On time delivery/cycle time, material MOQ / lead time, safety stock, production leveling and demand chase. Your New Roles:

· Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function.

· OSAT management - Plan and prepare Production Orders (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.

· Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments.

· Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics

· Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.

· Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue.

· Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

Responsible for supply plan activities for all products from 3rd party vendors within the portfolio assigned. Supply planning and prioritizing operations to ensure maximum performance, delivery fulfillment and revenue max-out in line with business performance. Supply planning factors in all aspects related to demand forecast, inventory (wafer / die / wip / FG), logistic and included the components of open and planned customer orders, on hand quantities, On time delivery/cycle time, material MOQ / lead time, safety stock, production leveling and demand chase.

• Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function.
• OSAT management - Plan and prepare Production Orders (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.
• Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments.
• Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics
• Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.
• Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue.
• Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh.

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.