Total 2 job vacancies by Zimmer Pte. Ltd.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

Job Summary

This role is responsible for processing, billing and delivering of all customer orders including surgery case on a timely basis and in compliance with Company policies and procedures and support sales activities.

The person will communicate with customers to ensure timely resolution of problems affecting order processing and delivery of goods working closely with the Operations Manager, Sales Managers, and sales team.

Principal Duties and Responsibilities

Customer Service

• Ensure all surgery case bookings are entered into the system (SMS) and review implants, instruments, surgery cases, coverage and other information in system before processing to warehouse and concern team.
• Review part & lot numbers are correct before processing order in SAP, arrange for all top ups on the floating kits to be completed when the surgery is concluded.
• Check terms of purchase e.g. pricing, shipping instructions, sources and payment terms on customers’ order before processing order in SAP.
• Ensure all procedures and controls are followed before the release of shipment to distributors. (e.g. proper credit hold release permission is obtained)
• Prepare timely and accurate billing for Local Hospitals and Private Clinics and work with finance team for the payment issues & reminders, coordinate with concern party.
• Co-ordinate and oversee the timely repair of equipment and instruments returned for repairs and servicing, from the designated territory.

Sales Admin

• Documentation of agreements/contracts and raise quotations, PMRs, instrument requests from marketing to operations.
• Arrange surgeons travel logistics, including event support, tracking & keeping of sample demos, brochures and sponsorships requests.

Expected Areas of Competence

• Working knowledge of Microsoft Office tools
• Basic understanding of Bill of Exchange and Shipping Documentation
• Knowledge of SAP preferred.

Education Requirements

• Minimum 3 to 5 years customer service experience in the health care industry including administrative role.
• ‘A’ Level/Diploma

At Zimmer Biomet – We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive compensation and benefit program to promote our Team Member’s quality of life and share the company’s financial and operational successes. We believe Team Members’ health, welfare, and financial benefits all contribute to overall work satisfaction. We encourage our Team Members to own their career and offer numerous resources, from networking, mentoring and professional development opportunities to robust learning and leadership curriculum, to help them advance their career and reach their fullest potential. As a global company, we offer international and cross-functional opportunities to Team Members depending on their career interests and skillsets.

Job Summary

The Regional Manager, Legal and Compliance APAC, will provide legal support for the APAC business, including to support the Regional Directors, Legal, based in Sydney and Singapore who together support the business in Australia, New Zealand, India, Singapore, Malaysia, Thailand, Korea and Vietnam/Export Markets.

This position will include drafting and negotiating various business agreements, contracts between Zimmer Biomet and healthcare partners or other third parties, reviewing promotional and educational materials, and supporting Company Secretariat activities for the companies in the APAC group. This individual will provide legal advice on a broad range of issues to support the business units to achieve their goals and mitigate risk to the company. This individual will further provide support to various activities of the Corporate Compliance Program. This individual will report to the Regional Director, Legal, Asia Pacific, based in Singapore. This position is based in Singapore.

Principal Duties and Responsibilities

• Support the Regional Directors, Legal, Asia Pacific (based in Singapore and Sydney) as requested, in performing general legal services to support the business and development activities of Zimmer Biomet in Asia Pacific. Support regional and global legal initiatives and projects as required.
• Provide contract support to the business including drafting, reviewing, negotiating and settling legal contracts and transactional agreements.
• Review of marketing collaterals and policy documents as required.
• Review and advise on legal implications of internal policies and procedures. Conduct legal research on new or pending legislation and regulations impacting company’s operations to ensure compliance and share knowledge with the rest of the APAC Legal team as required.
• Support requirements of the Corporate Compliance Program, as necessary. Compliance support will include review of requests for grants funding, marketing sponsorships, support for Compliance training activities, and approvals for HCP engagements on development projects.
• Support Corporate Secretarial activities in APAC including management of external Company Secretarial services providers and circulating documents for review and execution by company office holders.
• Updating and maintaining APAC template agreements on SharePoint
• Support for Corporate and Regional development and other projects

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence / Soft Skills

• Extremely organized, detail-oriented, with a high degree of professionalism. Exhibit’s high degree of ethics and integrity
• Highly motivated, self-starter with demonstrated ability to deliver results within strict time constraints.
• Demonstrated understanding of law, public policy and healthcare industry developments, as well as the legal implications of business decisions.
• Demonstrated understanding of anti-kickback concerns for industries in the medical technology sector including FCPA and other relevant anti-kickback laws.
• Demonstrated ability to develop professional relationships with clients in which corporate goals and priorities are maintained without compromising legal integrity.
• Demonstrated ability to work cooperatively with colleagues to leverage skills and knowledge within the Legal division.
• Demonstrated ability to establish and maintain credibility with both external partners and internal stakeholders at all levels of the Company including executive leadership and professional partnerships.
• Demonstrated ability to contribute to a high-performance culture through effective communication, leadership and a consensus-building approach with those at all levels and functions of the Company.
• Demonstrated exceptional oral and written communication and presentation skills which highlight an ability to effectively reach a diverse audience at multiple levels within the Company and through various formats (i.e., teleconferences, face-to-face meetings, presentations, written proposals, reports and correspondence).
• Ability to draft and communicate clear legal advice and to conduct and manage legal training activities for Zimmer Biomet team members.
• Experience in Company Secretarial activities and functions
• Experience in preparing, reviewing, enforcing and managing a wide variety of contracts and other legal instrument types.
• Strong analytical and writing skills and ability to speak fluent English.

Education/ Experience Requirements

• Law Degree and at least 5 years’ experience as a practicing lawyer in a law firm and/or in­ house corporate legal position. Must have solid academic credentials.

Travel Requirements

• Estimated at 5-10%.
• Travel may be required from time to time on short notice as most travel will be within the Asia Pacific countries, but occasional travel to the United States to attend global department meetings may be expected.