Total 2 job vacancies by West End Retail Ltd

Duties:
Providing support to the sales process, assisting in selling the company's products.
Offering product and price information to customers
Preparing sales invoices and maintaining detailed records of sales activity
Addressing customer complaints or escalating them to the appropriate team member
Performing general clerical duties
Communicating and liaising with internal departments.
Meeting with the head of the department to assess, analyse, and develop action plans for sales and marketing.
Planning daily workload to ensure customer satisfaction
Preparing sales reports and analysing data to identify trends and improvement opportunities.
Engaging with customers to address inquiries and resolve issues, ensuring satisfaction.
Creating marketing materials such as brochures, flyers, and social media content.
generating sales reports and monitor sales team performance.
Conducing market research to identify potential customers, competitors, and new opportunities.
Gathering and analysing data to support marketing strategies and product development decisions.
Managing social media accounts and responding to customer inquiries.
Assisting in email marketing campaigns and assessing their effectiveness.
Handling administrative duties such as scheduling meetings, maintaining files, and managing office supplies for sales and marketing purposes.

QUALIFICATION:
NVQ Level 3 or equivalent or above in Marketing, Business Administration, or a related field.

SKILLS:
Be motivated, dedicated, and committed.
Have strong communication and interpersonal skills.
Have excellent customer service skills.
Have good time management skills and be able to multitask.
Proven experience in sales and marketing support roles is preferred.
Proficiency in Microsoft Office
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.

EXPERIENCE
Previous experience is preferred but not required. Relevant training will be provided.

Duties:
Deciding on storage conditions for particular items, allocating warehouse space and arranging for regular stock inspections to detect deterioration or damage.
Preparing reports on expenditure and advising on product standardisation, future stores and stock control policies.
Advising on type, quality and quantity of goods required and dates by which they must be available.
Reviewing, developing and implementing stock control, handling and distribution policies to maximise use of space, money, labour and other resources.
Liaising with other departments to determine the products required for current and future commitments.
Enforcing health standards, safety, and security procedures
Communicating and interacting with internal departments
Meeting regularly with managing director to assess, analyse, and develop action plans for prevention and productivity.
Performing general maintenance of the machinery used in the warehouse.
Planning daily workload and ensuring customer order satisfaction.
Ensuring that staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment.
Administration and receipting of goods and deliveries .
Performing stock counts and ensuring accuracy of stock records.
Managing and controlling stock levels within the store.

QUALIFICATION:
NVQ Level 3 or equivalent or above

SKILLS:
Be motivated, dedicated, and committed.
Have strong communication and interpersonal skills.
Have excellent customer service skills.
Have good time management skills and be able to multitask.

EXPERIENCE
Prospective employee should have at least one year practical experience in the relevant field.