Total 5 job vacancies by Wargaming Asia Pte. Ltd.

Job Overview

As Community Manager for Thailand, you will play a key role in World of Warships’ Franchise success in APAC by driving the product’s narrative in our major Thai-speaking communities. You will be the face of the product, and you will work closely with the local, regional, and global teams to ensure campaigns are tailored to your audience

Reports to

Regional Community Manager, WoWS Franchise, APAC

What will you do?

Responsibilities include but are not limited to the following:

• Take the lead of all community activities in/for Thailand
• Become the point-of-contact for WoWS Thai community for internal and external stakeholders
• Act as a bridge between local and regional/global
• Measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions as well as community engagement performance
• Drive the daily execution and growth across social, community, and influencer programs, set priorities, and do what it takes to achieve the team’s strategic goals
• Work with other country’s community managers to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally and locally
• Research the latest trends and best practices to stay up to date on community trend

What are we looking for?

• At least 3 years in gaming community or consumer marketing experience in either Social media marketing or Digital marketing or event marketing
• Supporting Thai speaking payers community role, proficiency in Thai is a must.
• International mindset and culturally sensitive
• Self-starter, Goal oriented, and problem-solving mindset
• Process and data-driven approach
• Willing to be on camera and/or participate in live streams
• Resilient and willingness to stay in learning zone

What additional skills will help you stand out?

• Active player of World of Warships PC or its franchise
• Streaming experience or open to streaming
• Excellent Project management skill
• Fluent English
• Additional Asian language is a plus
• Enjoy challenges to grow and explore various fields of the gaming industry

Job Overview

As a dedicated Localization Specialist, you will participate in the localization of game clients and content for Wargaming.net.

Reports To

Head of Localization&QA/Customer Support, APAC

What will you do?

• Responsible for localizing all the in-game assets including text, image, and audio.
• Localize, and/or edit collateral materials related to games.
• Review and fine-tune translated text by verifying the integrity of the text in the game
• Work closely with internal localization staff as well as related teams to help all projects meet deadlines with the finest quality

What are we looking for?

• Localization Specialist for Traditional Chinese region, proficiency in Mandarin and Traditional Chinese is a must (listening, speaking, reading, and writing skills)
• Fluent in English listening, speaking, reading and writing skills
• Advance level of skills in translating, editing, and proofreading
• Excellent traditional Chinese spelling and grammar

What additional skills will help you stand out?

• 1+ years in game translation
• Bachelor’s degree major in English and literature
• Passion for games especially military genre
• Knowledge of game or software localization and localization tools

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 14 days of annual leave (additional 1 day for every one year of service capped at 22 days, 1 day during Birthday month, 16 weeks of maternity leave, 2 weeks of paternity leave, childcare leave, 5 days of marriage leave, 5 days of compassionate leave, 5 days of examination leave)
• Career development and education opportunities within the company
• Premium medical insurance
• Mental well-being program (iFeel)
• Benefit points for purchasing goods/services
• Employee discounts
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Job Overview

The Customer Support Specialist will provide players with supports for WARGAMING.NET products. The ideal candidate will have excellent communication skills, a commitment to delivering exceptional customer service, and an interest in gaming.

Reports to

Regional Customer Support Manager

What will you do?

• Respond to player inquiries promptly and professionally in Chinese Language
• Troubleshoot and resolve technical/gaming issues related to gaming products and services
• Collaborate with cross-functional teams to escalate and resolve complex issues
• Document player interactions and resolutions accurately in the system
• Maintain a thorough understanding of our gaming products and stay updated on industry trends
• Maintain a positive, empathetic, and professional attitude toward players at all times

What are we looking for?

• Proactive problem-solving skills and a customer-centric mindset
• Excellent written and verbal communications skills in Chinese Language to support chinese speaking players in APAC region
• Prior experience in front line service or customer service industry
• Ability to stay calm when players are stressed or upset
• Ability to adapt to changing priorities and work well under pressure
• Willing to work on the weekends and in office
• High School Graduate, Associates Degree preferred

What additional skills will help you stand out?

• Advanced written and verbal communications skills in English
• Proficiency with Microsoft Office, or equivalent tools
• Excellent knowledge of Windows-based operating systems
• Passion for game is a plus

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 14 days of annual leave (additional 1 day for every one year of service capped at 22 days, 1 day during Birthday month, 16 weeks of maternity leave, 2 weeks of paternity leave, childcare leave, 5 days of marriage leave, 5 days of compassionate leave, 5 days of examination leave)
• Career development and education opportunities within the company
• Premium medical insurance
• Employee discounts
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Job Overview

The Community Management Trainee for World of Tanks will report to Regional Franchise Director, APAC, WOT and WOWS in understanding and reporting for day-to-day operation of World of Tanks in Singapore. The Community Management Trainee will also work with the APAC Community, Content team to ensure the language's accuracy and quality. The role will focus on supporting the team with information collection, data analysis, and visualized reporting for improving every aspect of community/Content and product publishing and operations and better decision-making.

If you have a passion for the gaming industry, this will be a great opportunity to learn about players, products and businesses! Join us international gaming company and work together passionate gaming professional team.

This is 6 months Intern role to convert to a permanent role upon performance evaluation.

Reports To

• Regional Franchise Director, APAC, WOT and WOWS

What will you learn?

• Support the daily execution and growth across social, community, and influencer programs, set priorities, and do what it takes to achieve the team’s strategic goals
• Measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions as well as community engagement performance
• Proofread before/after the publication on the official community channels, and marketing action
• Support the localization of content in Chinese to make sure it is in a native manner
• Create daily and weekly reports for the identified key learnings and improvement areas.
• Support/Learn communication as a bridge between local and regional/global
• Work with other country’s community managers to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally and locally
• Research the latest trends and best practices to stay up to date on community trend
• Work closely with the Community/Content team to develop a thorough understanding of the operations

What are we looking for?

• Native level of proficiency in Chinese to work with Simplified/Traditional Chinese community
• High efficient in social media space
• Avid gamer
• Strong will learn/develop yourself as a professional
• Self-Starter, Goal oriented, and problem-solving mindset
• International mindset and culturally sensitive
• Comfortable with numbers and data
• Customer orientation and ability to adapt/respond to different types of characters
• Resilient and positive

What additional skills will help you stand out?

• Active player of World of Tanks
• Streaming experience or open to streaming
• Good reporting and data visualizing skills
• Fluent English
• Additional Asian language is a plus
• Enjoy challenges to grow and explore various fields of the gaming

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 14 days of annual leave (additional 1 day for every one year of service capped at 22 days, 1 day during Birthday month, 16 weeks of maternity leave, 2 weeks of paternity leave, childcare leave, 5 days of marriage leave, 5 days of compassionate leave, 5 days of examination leave)
• Career development and education opportunities within the company
• Premium medical insurance
• Employee discounts
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Job Overview

The junior Art designer has the responsibility to conceptualize and produce graphic designs in line with the company’s objectives and branding. The candidate will need to collaborate on projects with their colleagues and check for quality and consistency.

This is maternity cover, a year contract (potential to extend).

Reports to

Regional Content Manager, WoT Franchise

What will you do?

Responsibilities include but are not limited to the following:

• Produce high quality & engaging digital design across desktop, mobile, web ready graphic, basic print production and event media.
• Social media and online strategy and marketing, including creative thinking, copywriting (Japanese), visual content, and video editing assignments.
• Interpreting the task’s need and developing a concept or solution to suit its objectives
• Work closely with Content team, Product groups and sometimes external partners (Collaboration)
• Perform any ad-hoc duties or responsibilities assigned.

What are we looking for?

• Tertiary education in Multimedia Design or relevant disciplines
• Good judgment in manipulating the formal elements of visual communication such as the contrast, scale, color, spacing and typography
• Team player with a high level of self-organization and collaborative ability
• Good time management skill
• Japanese language proficiency to write copywriting in Japanese
• Ability to communicate clearly and concisely, both verbally and in writing, in English and preferably in Japanese
• Proficiency with Adobe Creative Cloud
• Ability to adapt design style to suit local audience
• Ability to work in a fast-paced, changing, multicultural environment
• Must provide online portfolio

What additional skills will help you stand out?

• Familiarity with the online games industry
• Experience in video editing

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Singapore include:

• 14 days of annual leave (additional 1 day for every one year of service capped at 22 days, 1 day during Birthday month, 16 weeks of maternity leave, 2 weeks of paternity leave, childcare leave, 5 days of marriage leave, 5 days of compassionate leave, 5 days of examination leave)
• Career development and education opportunities within the company
• Premium medical insurance
• Employee discounts
• Personal Gaming Account
• Massage room, Coffee, and snacks in the office
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward