Total 10 job vacancies by Pixelogic Media Partners, LLC

会社概要

イマジカグループの子会社であるピクセロジック・メディア・パートナーズLLCはメディア業界やエンターテインメント業界向けにコンテンツのローカライゼーションおよびディストリビューション事業を行うグローバル企業です。当社はバーバンク、カルバーシティ、ロンドン、カイロ、ケープタウンの各都市において先進的な次世代型のワークフローやオペレーションに基づき、ハリウッドの大手映画スタジオ、放送局、デジタルプラットフォームなど業界のトップを行くコンテンツオーナーに向けたサービスを提供しております。

ピクセロジック・メディア社はエンターテインメント業界に向けて技術を駆使したソリューションを提供しております。当社ではスクリプト作成、字幕作成、音声情報の可視化、吹き替え等のあらゆる言語関連サービスを提供することにより、ハリウッドのスタジオやコンテンツオーナーが世界各国の視聴者にコンテンツを届ける上での支援を担っております。当社の製品およびサービスは、デジタルコンテンツの販売促進を目的とした特典映像からディスク形式のコンテンツのオーサリングに及ぶあらゆるデジタル関連領域を対象としております。

当社はハリウッドの大手スタジオや数十社に及ぶ独立系スタジオ等を顧客とし、現在に至るまでiTunes、Google、Netflix、Amazon等といった企業に向けて数千に及ぶ作品を納品しております。また、App Storeで視聴できるiTunes Extras作品の大部分を制作しており、業界初となるクロスプラットフォーム型の特典映像の仕様策定やそのディストリビューション、8000点以上のDVD、2000点以上のブルーレイディスク、また受賞歴もあるタブレット・携帯用アプリのオーサリングを行っております。

Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Seoul and Cape Town. Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters, and digital platforms. Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfilment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services.

Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide.

Job Description:

This is an exciting opportunity to join our fast expanding multidisciplinary team in Tokyo.

As a Media Technician, you will be performing operational duties while working with industry standard kit and processing jobs via our proprietary workflow management system. Duties will include: mastering, encoding, transcoding, manipulating files and conforming to client specifications along with simple conforming and asset re-versioning.

担当業務

• 劇場用およびエピソード作品リリースにおけるオーディオとビデオプログラム編集・変換・圧縮・エンコーディング・品質保証テストの実施
• UHDコンテンツの知識要
• 次のものを含むツールやアプリの知識があること：DVS Clipster・Colorfront Transkoder・DaVinci Resolve・Vantage,・Aurora・Final Cut Pro・Adobe SuiteおよびPro Toolsは必須
• EZ Titles・Mac Caption・Annotation Editなどの字幕作成アプリに精通していること
• プロダクション用参照ファイル、および関連プロジェクトの作成時やキャリブレーション中に起こり得る、メディアファイルの問題の特定・対処
• オーディオ・ビデオ制作ツール（オーディオ／ビデオ再生装置・圧縮システム・エンコーダ・デコーダ・コンバータ・前処理システムなど）を効率的に使用できること
• XMLやJSONを含む様々なフォーマットのメタデータ納品物の作成・点検
• 細部に気を配り系統立てて行動できること
• プレッシャーのかかる状況でも早急に必要とされるコンテンツを処理する能力があること
• 効果的に意思疎通を図ることができ、建設的なチームプレイヤーであること
• 労働時間外の社外での連絡にも返答できること
• 必要な場合は時間外労働を含む柔軟な勤務体系が可能であること
• 早朝や深夜、週末を含むシフト勤務が可能であること

業務契約期間は1年間となりますが、契約期間の延長や正社員への昇進の可能性もあります。

Responsibilities:

• Conforming content adhering to platform specifications – Netflix, Amazon ROW / Classic, iTunes, Microsoft etc.
• Audio and video program editing, conversion, encoding and quality assurance for theatrical and episodic releases
• Clear understanding of the fundamentals of file-based editing workflows
• Re-versioning and compliance editing
• A good knowledge and understanding in post-production media workflows including tools such as Adobe Premiere, Final Cut Pro, Clipster and ProTools
• Telestream Vantage experience would be advantageous
• Clear understanding on 4k (UHD), HDR and IMF is required
• Must have an understanding of subtitling specification and formats, audio sample rates, video frame rates, SMPTE timecode and traditional multi-channel audio configurations (2.0, 5.1, 7.1) is necessary
• Localizing static or motion graphics for foreign market
• Confident working in subtitling applications, such as EZ Titles, Mac Caption, Annotation Edit
• Ensuring Industry Content Security protocols and best practice are always followed
• Ability to work flexible shifts (AM, PM, Weekends).
  • Shifts available - Sunday-Thursday / Tuesday-Saturday / Monday-Friday
  Role will be a 1 year fixed term contract with possibility for extension OR change to permanent position.

必要なスキル

流暢な英語

ビジネス日本語

カスタマーエクスペリエンスとカスタマーサービスエクセレンスに情熱を持っていること

デジタルメディアワークフローの実務経験必須

コミュニケーション能力が高く、自分の仕事に優先順位をつけることができ、他のチームメンバーと協力し、支援する能力を有すること。

創造的で革新的なアプローチで、既成概念にとらわれない思考力を持つ問題解決者

細部にまで気を配り、緊急性をもって複雑なプロジェクトを計画する能力

障害に遭遇しても前向きな姿勢で、物事を成し遂げようとする熱意があること

2年以上のオペレーション業務の最低経験

ファイルベースのフォーマットやコーデックに関する豊富な知識

Required Skills:

• Fluent English
• Business Japanese
• Passionate about customer experience and customer service excellence
• Hands-on experience with digital media workflows is required
• Good communication skills, have the ability to prioritize your own workload, and the capability to collaborate with and assist other team members
• Problem solver with creative and innovative approach with ability to think out of the box
• Good attention to detail and ability to plan complex projects with urgency
• A positive attitude when experiencing obstacles and enthusiastic to get things don

• 2 years minimal experience in an operational role
• A strong knowledge of file-based formats and codecs

当社は均等な雇用機会を保証いたします。当社は人種、宗教、肌の色、性別、性自認、障害、年齢、性的指向、国籍、婚姻歴、市民権、退役軍人、軍属、その他法により保護された状況等に左右されることなく採用の判断を行います。

福利厚生

階層の少ないフラットな組織

保険手当

他社に引けを取らない給与

当社従業員が得られるその他の恩恵

多様かつ包括的な環境を備えたグローバル企業での勤務

キャリア開発

協力的で整ったチームワーク体制

Flat organization

Insurance

Competitive pay

Global company with a diverse and inclusive environment

Career development

Collaborative, team-based structure

About the company

Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Cape Town, Seoul and Tokyo,

Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms. Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfillment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services.

Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide.

To support our continued expansion, we are currently looking for “Roll Up Your Sleeves” problem solvers that can work as part of a world-class team. Our work environment is unique. So is the right candidate. This is a fantastic opportunity to join a forward-looking company that offers an exciting, creative and dynamic work environment with tremendous career growth potential.

Responsibilities:

• Responsible for all aspects of subtitle file creation, depending on assignment, whether Conforming, Timing and Spotting, Translating or Proofreading/QC’ing of subtitle files using SST Canvass software and/or Pixelogic proprietary cloud based subtitling software.
• Leverage in-house glossary tool for consistency across products as well as follow client style guide specifications.
• Handle rejections/make corrections in files.
• Meet tight deadlines while maintaining a high standard of quality.
• Manage assignments on a pro-active basis and escalate issues to management.
• Remain current with industry trends and adapt to evolving client requirements.
• Maintain the confidentiality of sensitive content.
• Other miscellaneous tasks as assigned by manager(s).

• Bachelor's or Master's Degree, preferably in Japanese, linguistics and language study majors and/or Entertainment and Media
• Excellent command of English
• Minimum of 2 years of subtitle translation and proofreading experience required
• Knowledge of professional scripting, and subtitling software highly desirable
• Deep sense of urgency and ability to work in a fast-paced environment with high volume.
• Punctuality, dependability, and willingness to adapt to last-minute changes to programming and industry
• Attention to detail and accuracy
• Positive attitude when experiencing obstacles and enthusiastic to get things done
• Ability to follow technical/style guide for multiple client content types
• Must be residing in Tokyo, Japan

Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Cape Town, Seoul and Tokyo, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms. 

Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfillment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services. 

Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide. 

To support our continued expansion, we are currently looking for “Roll Up Your Sleeves” problem solvers that can work as part of a world-class team. Our work environment is unique. So is the right candidate. This is a fantastic opportunity to join a forward-looking company that offers an exciting, creative and dynamic work environment with tremendous career growth potential.  

Responsibilities:  

• Responsible for all aspects of subtitle file creation, depending on assignment, whether Conforming, Timing and Spotting, Translating or Proofreading/QC’ing of subtitle files using SSTG1Pro subtitling software and/or Pixelogic proprietary cloud based subtitling software. 
• Leverage in-house glossary tool for consistency across products as well as follow client style guide specifications. 
• Handle rejections/make corrections in files. 
• Meet tight deadlines while maintaining a high standard of quality. 

• Manage assignments on a pro-active basis and escalate issues to management. 
• Remain current with industry trends and adapt to evolving client requirements. 
• Maintain the confidentiality of sensitive content. 
• Other miscellaneous tasks as assigned by manager(s). 

Qualifications 

• Bachelor's or Master's Degree, preferably in Japanese, linguistics and language study majors and/or Entertainment and Media 
• Excellent command of English 
• Minimum of 2 years of subtitle translation and proofreading experience required 
• Knowledge of professional scripting, and subtitling software highly desirable 
• Deep sense of urgency and ability to work in a fast-paced environment with high volume 
• Punctuality, dependability, and willingness to adapt to last-minute changes to programming and industry 
• Attention to detail and accuracy 
• Positive attitude when experiencing obstacles and enthusiastic to get things done 
• Ability to follow technical/style guide for multiple client content types 
• Must be residing in Tokyo, Japan

Benefits

福利厚生

- 階層の少ないフラットな組織

- 保険手当

- 他社に引けを取らない給与

- 当社従業員が得られるその他の恩恵

- 多様かつ包括的な環境を備えたグローバル企業での勤務

- キャリア開発

- 協力的で整ったチームワーク体制

Benefits

- Flat organization

- Insurance

- Competitive pay

- Other Perks

- Global company with a diverse and inclusive environment

- Career development

- Collaborative, team-based structure

Role Definition: This is a key role to lead all Japan operations including client and media operations and business development. 

The ideal candidate will have experience in Digital Media and Localization project management, coupled with a good understanding of current and new technologies and workflows. In addition, the candidate will be highly motivated, business savvy, and able to work as the leader of operations in Japan. 

Responsibilities:  

• Oversee operations at a facility level; responsible for quality, on-time deliveries and excellent customer service 
• Manage all teams in Japan across all lines of business, motivating and leading by coaching, training, recruiting and building a world class organization 
• Responsible for building and managing all levels of client relationships across different lines of business in region 
• Establish world class customer service initiatives, ensuring the highest level of quality and communication with clients; initiating tools like the Executive summary, VIP project and flight plans as needed for client projects 
• Work with global facilities and teams to create plans for complex worldwide projects and manage the successful execution of them 
• Provide strategic solutions to any issues that may arise with clients 
• Collaborate with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and enhance the client experience 
• Identify areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities 
• Abide by security policies and protect information and assets entrusted to you 

• Work with global and in-territory operational teams to continuously improve workflows and clients’ experience on day-to-day workflows and deliveries and to mitigate risks in quality and delivery deadlines 
• Manage the quoting and billing process for client orders 
• Develop and roll out process improvements 
• Lead Corrective Action Report process upon client rejections and issues to ensure we have proper processes/procedures in place to prevent an issue from happening more than once.  
• Engage and help lead data collection, prep and presentation of client QBRs 
• Lead and coordinate global client focused teams supporting in-territory project managers off shift 
• Other duties as assigned 

Qualifications 

• Fluent Japanese speaker with the ability to speak, read, and write fluently in both Japanese and English 
• Direct experience in localization, media industry and post-production workflows 
• Passionate about customer experience and customer service excellence  
• Possess strong leadership skill 
• Capable of understanding workflows and technology directly related to localization and media services 
• Deep sense of urgency and ability to work in a fast-paced environment 
• Outstanding attention to detail and ability to plan complex projects with urgency 
• At least 8 years demonstrated strong customer service skills 
• Demonstrated experience with building client relationships 
• Experience with large-scale project planning helpful 
• Knowledge of digital supply chain workflows and localization 
• Comfortable with computers, Microsoft Office, and using different software 

• Excellent communication skills, spelling/vocabulary and grammar 
• Solution-oriented and highly skilled in proactive problem solving for both external clients and internal staff 
• Ability to handle multiple tasks while focusing on a high amount of attention to detail 
• Able to maintain a professional, levelheaded demeanor under all circumstances 
• Bachelor’s degree 

Equal Opportunity Employer 

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status. 

Benefits 

• Robust pension plan 
• Global company with a diverse and inclusive environment 
• Career development 
• Collaborative, team-based structure 

Pixelogic Media creates end-to-end marketing content for studios, sports and brands. Our services include original strategy, concept, design, production, development, localization and delivery. Everyone works collaboratively across disciplines to provide the most innovative content and immersive experiences.  

We currently have an opening for a Graphics Localization Producer.  This position is located in Tokyo, Japan. 

Job Responsibilities: 

• Establish & oversee graphics production teams to localize graphics at any stage, from origination through to final delivery, across a broad spectrum of formats, platforms, and devices 
• Work closely with creative leads, designers, and graphic production teams to generate localized graphics and content under tight deadlines 
• Generate, update and maintain highly organized supporting documentation  
• Create, track, manage and implement project schedules and timelines 
• Research, initiate, track and communicate legal clearances 
• Interface directly with clients and varied client infrastructures and platforms 
• Address budgeting, pricing and market projections as requested 
• Build and ensure consistent and thorough QC procedures of all elements throughout the project’s lifecycle 
• Engage and support interdepartmental teams, workflows, and initiatives 
• Manage multiple ongoing titles, teams, and responsibilities of varying degrees of complexity simultaneously 
• Operates as domestic and international liaison for US based teams 
• Initiate, implement, oversee new business opportunities 

If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team! 

Qualifications: 

• Bachelor's degree or equivalent work experience 
• 4+ years of progressively responsible experience working in localization workflows with 2+ years work experience producing Home Entertainment products 
• Exceptional client service skills 
• Written and spoken fluency in business Japanese and English required 
• Significant knowledge of regional digital entertainment offerings 
• Deep understanding of graphic design and graphic production workflows 
• Deep knowledge and experience in working with entertainment studio’s release schedules, security protocols, creative and technical requirements 
• Demonstrates superior strategic thinking, planning and implementation skills 
• Excellent problem-solving and issue resolution skills 
• Strong written and verbal communication ability and a clear commitment to the critcal value of keeping clients, as well as, internal and external teams up-to-date 
• Strong work ethic, ability to multi-task and work in a collaborative environment 
• Strong working knowledge of Word, Excel, PowerPoint 
• Experience in video content production and editorial a plus 

均等な雇用機会の保証

当社は均等な雇用機会を保証いたします。当社は人種、宗教、肌の色、性別、性自認、障害、年齢、性的指向、国籍、婚姻歴、市民権、退役軍人、軍属、その他法により保護された状況等に左右されることなく採用の判断を行います。

Equal Opportunity Employer

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.

Benefits

福利厚生

- 階層の少ないフラットな組織

- 保険手当

- 他社に引けを取らない給与

- 当社従業員が得られるその他の恩恵

- 多様かつ包括的な環境を備えたグローバル企業での勤務

- キャリア開発

- 協力的で整ったチームワーク体制

Benefits

- Flat organization

- Insurance

- Competitive pay

- Other Perks

- Global company with a diverse and inclusive environment

- Career development

- Collaborative, team-based structure

マスタリングオペレーター（ハリウッドなどの有名作品を担当）◆年間休日123日／残業月10時間以下

世界人口の「7人に1人」があなたの作品を見ている。

アメリカの映画業界団体であるMPAAによると、2020年に全世界の動画配信サービスの登録者数は11億人を突破したそう。これは、全世界の人口80億人のうち7人に1人以上が登録している計算です。

映画やドラマ、アニメーション作品、ミュージックビデオなど、さまざまな映像コンテンツの企画・制作を行なうIMAGICA GROUP。その一員として、映像・音響面でのサポートを手掛ける当社で、あなたにはマスタリングオペレーターをお任せします。

あなたのミッションは作品の最後の砦として、作品の出来を担保すること。実は、このポジションを当社で採用するのは今回が初めて。だから、これまでの経験を活かして最前線で活躍して欲しいのがホンネです。

また、この仕事の魅力は何といっても案件の規模感。当社は各国に関連会社を持っており、事業展開は世界規模。そのため、手掛けるのはハリウッド映画や世界中話題の大ヒット作品ばかり。世界のエンターテインメントを支えている、というわけです。

全世界の11億人に感動を届ける仕事はいかがですか。

募集背景映像・音響に関わる多種多様なサポートを手掛ける当社。映画、ドラマ、アニメーション作品、ミュージックビデオ、テレビCMなどの映像コンテンツの企画・制作を行なうIMAGICA GROUPの一員として事業を展開しています。

そんな当社は2023年1月に分社化したばかりの新しい組織。しかしながら、仕事のクオリティの高さから多くの依頼が寄せられ、現在は人手が足りていない状況です。そこで、今回は新しくマスタリングを手掛けるメンバーを募集するに至りました。これまでの経験を活かしながら活躍していただける方は大歓迎です。ぜひ、お気軽にご応募ください。

映画やドラマを始めとした映像作品から、アニメーション作品、ミュージックビデオ、テレビCMなどの映像コンテンツまで、様々な企画・制作を行なうIMAGICA GROUP。当社はその一員として、映像・音響に関わるサポートを手掛けています。今回あなたにお任せするのはマスタリングオペレーター。趣味で映像・音響のマスタリング経験があればOKです！

【ミッション】
あなたの仕事のミッションを一言で言えば「映像作品を世界にリリースできるようにする」ことです。例えば「字幕を付ける」「音響のズレを修正する」「映像の彩度・明度などを調整する」などなど。世界中の人々が楽しみにしている映像作品を問題なくリリースできるよう、丁寧に作業をすることが重要です。

【どんな作品を手掛けるの？】
ハリウッド映画を始めとした国際的な作品、『Netflix』『Hulu』『Amazon Prime Video』などで配信される映像などを担当。まさに、世界中の人にエンターテインメントを提供する仕事だと言えます。

【具体的な仕事】
・メディア形式の出力作成
・作業指示やプロジェクトに関するデータ入力
・ツールやアプリケーションに関するテストの実施
・素材の確認とコンフォーム作業
・異なるメディアフォーマットの作成
・テレビおよびローカライズ用のコンフォーム作業
・ツールやアプリケーションのテスト　ほか

☆スキルや経験に合わせて。上記以外の業務もお任せします。

【仕事のポイント】
◎英語のスキルが求められます。
当社は世界中に位置する協力会社と連携を取りながら仕事を進めていきます。そういった際は英語での会話が求められるため、日常会話に問題がないレベルの英語力は必要です

応募資格

学歴不問職種未経験歓迎業種未経験歓迎第二新卒歓迎ブランクOK

◆日常会話レベルの英語力（英語で社内のメンバーとコミュニケーションを取ります）

☆社会人デビューの方、就業ブランクのある方、社会人経験10年以上の方も歓迎です！

＜年間休日123日＞
■4週8休制（シフト制）
└4週間（28日）のうち、休みが8日ある休暇制度のこと。
└基本は土・日・祝日がお休みですが、休日出勤が発生した場合は振替休日の取得が可能です。
■有給休暇
■年末年始休暇（12月29日～1月4日）
■産前産後休暇　※取得・復帰実績あり！
■育児休暇　※男女ともに取得・復帰実績あり！男性も取得しやすい環境です。
■慶弔休暇
■介護休暇

■社会保険完備（雇用・労災・健康・厚生年金）
■交通費支給（月3万6000円まで）
■時間外手当（100％支給）
■出張手当
■資格手当（取得資格に応じて、奨励金を支給します！）
■報奨金制度（通信教育の終了条件をクリアした場合、受講料の全額を奨励金として支給いたします）
■階層別研修、公募型研修
■グループ内公募制度
■私服OK
■社内分煙

＼正社員登用後は、下記の制度も追加されます！／
■賞与年1回
■退職金制度（一時金と確定拠出年金の併用）
■GLTD制度（私傷病により就業が不可能となった際に、長期にわたり所得を補償する制度です）

入社後の流れ入社後は1ヶ月ほどかけてオンライン上での研修を行なっていただきます。専門的な知識の勉強を進めつつ、興味のある分野の講座を受けられるシステムです。研修が終わったら、2週間ほどかけて実際に手掛ける仕事について覚えていきましょう。

基本的には社内では2人以上のチームを組んで仕事を進めていきます。そのため、分からないことや不安なことがあれば、周りの先輩に何でも聞いてくださいね。陽気で楽しい先輩ばかりなので、ご安心ください！

About the company

Pixelogic Media Partners, LLC provides technology solutions to the entertainment industry. We help studios and content owners to get their content to global audiences by providing all language services including scripting, subtitling, access services and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.

Our clients at Pixelogic include major Hollywood studios and dozens of independent studios. To date, we’ve delivered thousands of titles to Amazon, Disney+, Netflix, iTunes, and other streaming platforms, providing packages in all resolutions and color spaces including HDR and Dolby Vision.

We offer a full gamut of creative services including audio and video editorial, graphics, color correction, and compliance to standards for loudness, and photo sensitivity and epilepsy.

This is a fantastic opportunity to be part of a world class team, building innovative solutions to service our clients with their media distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence!

Responsibilities

• Set up of playback devices, QC bays, and monitors/scopes in preparation for QC
• Conduct audio/video/subtitle evaluations on various types of digital media
• Check for audio sync as well as subtitle & closed caption sync and positioning
• Measure video and audio peaks to ensure compliance to client specifications
• Create professional, detailed reports
• Follow and complete QC checklists with focus on accuracy
• Written and verbal communication providing detailed feedback to project managers and clients
• Utilize and monitor a production workflow database, inputting data as necessary to track progress.
• Close adherence to security policies which are established to protect Pixelogic systems and client assets.

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• 社内QCスタッフからの質問や日々起こり得る問題への対処
• コンテンツの音声／映像／字幕のチェック
• 顧客ごとの仕様に沿い、音声・字幕／キャプションの同期、およびポジショニングの確認
• すべての問題に対する詳細な報告書の作成
• チェックリストの処理を高いクオリティを保ちつつ迅速に行う能力
• 弊社の実務に忠実であること：データ管理手順の確実な実行、素材の状況・保存場所・履歴に関する正確且つタイムリーな情報の提供
• 文書・口頭にかかわらずチーム内での建設的なコミュニケーションの維持、前向き且つ迅速に問題を解決する姿勢
• プロダクション・ワークフロー・データベースの管理、および進捗状況を追跡するために必要なデータの入力
• 細部まで注意を必要とされる業務をこなし、正確且つ系統的なアプローチでチェックを進め、ペースの速い環境で作業できる能力があること
• セキュリティ・ポリシーの順守、そして担当するプロジェクト情報の保全

• Fluent English
• Fluent Japanese
• Working knowledge of professional audio/video equipment including scope and analyzers
• Familiarity with various types of video and audio codecs
• Experience using NLE’s to play/pause video content
• Attention to detail, sound problem solving, and root cause analysis
• Written and verbal communicative skills
• Technically literate- comfortable with a variety of computer applications
• Strong familiarity with Mac and Windows OS and networking
• Must be a self-starter and able to work with only general supervision
• Good organizational skills, with the ability to manage shifting priorities
• Able to work Monday-Friday

Preferred Skills:

• Experience using Davinci Resolve or Colorfront Transkoder
• Familiarity with HDR workflows including Dolby Vision

Experience:

• At least two years of audio/video Master QC experience

Role will be a 1 year fixed term contract with possibility for extension OR change to permanent position.

Equal Opportunity Employer

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.

Flat organization

Insurance

Competitive pay

Other Perks

Global company with a diverse and inclusive environment

Career development

Collaborative, team-based structure

Please note: we will only consider candidates that posses the current and continued unrestricted right to work to in Japan.

General Job Description The Distribution Encoder will be responsible for creating digital media deliverables and packages in several formats for film and television content. Technical knowledge of digital media and its core components, including video mezzanine formats, audio, metadata, subtitles, closed captions and artwork is necessary. Tasks may include video and audio editorial; transcoding and encoding; frame rate conversions; video repairs and restoration; audio conforming / retiming; subtitle reformats; metadata XML creation / editorial; quality control. Extensive knowledge of video encoding and transcoding systems is essential. A background in processing UHD media is a plus. The ideal candidate is highly motivated, possesses a flexible attitude, and adapts quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. Attention to detail and efficient multitasking is mandatory for the Distribution Encoder role.

Lead Responsibilities

 Act as a subject matter expert for encoding team

 Field questions from other encoders or project managers and assist as needed

 Assist in the training of new hires or other team members on best practices and procedures for asset prep and package and delivery Asset Prep

 Pre-Qual all sources assets that are received

 Identify/Flag any items not to spec or any items that are not correct

 Identify/Flag task entries (Encodes/Assemblies, Assets, and destination tasks) that are not to specific destination specs  Conform Encodes and Assemblies to P2P spec or other custom requirements

 Conform Previews to P2P or Create Clip Previews

 Conform Audio/Captions/Subs to Encodes

 Conform Dubcards

 Create specific forensic (nexguard) Watermarked Encodes.

 Create any platform specific transcodes as needed (Example: Dish Network)

 Place all completed assets in their asset specific locations Package & Delivery

 Assemble Metadata in proprietary systems for packaging.

 Add chapters in proprietary systems when needed (this is platform specific)

 Send Encodes/Assemblies and Assets to QC

 Review QC Notes and update/ create revise assets if necessary

 Review QC Notes once PASSED to ensure that specific QC items are updated with the correct verbiage

 Author and create packages for specific platforms as needed (iTunes, Amazon, Disney Plus, etc.)

 Run all verifiers on packages as needed

 Complete all packaging checklists

General Requirements  Audio and video program editing, conversion, compression, encoding and quality assurance testing for theatrical and episodic releases  Knowledge of UHD content  Familiarity and working knowledge with some tools and applications including but not limited to DVS Clipster, Colorfront’s Transkoder, DaVinci Resolve, Vantage, Aurora, Final Cut Pro, Adobe Suite and Pro Tools are essential  Confident working in subtitling applications, such as EZ Titles, Mac Caption, Annotation Edit  Identify and address discrepancies in media files that may arise during the creation and calibration of production reference files and related projects  Efficiently utilize various audio and video production tools (audio/video tape machines, compression systems, encoders, decoders, converters, pre-processing systems, etc.)  Create and review metadata deliverables in various formats, including XML and JSON  Detail oriented and strong organizational skills  Ability to operate under high pressure situations and handle time-sensitive content  Effective communicator and positive team player  Must be available for offsite communication outside of normal business hours  Must be able to work flexible hours, including overtime, if and when necessary  Able to work shifts that may include early morning or late evening hours and/or cross weekends

Role will be a 1 year fixed term contract with possibility for extension OR change to permanent position.

均等な雇用機会の保証

当社は均等な雇用機会を保証いたします。当社は人種、宗教、肌の色、性別、性自認、障害、年齢、性的指向、国籍、婚姻歴、市民権、退役軍人、軍属、その他法により保護された状況等に左右されることなく採用の判断を行います。

Equal Opportunity Employer

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.

福利厚生

- 階層の少ないフラットな組織

- 保険手当

- 他社に引けを取らない給与

- 当社従業員が得られるその他の恩恵

- 多様かつ包括的な環境を備えたグローバル企業での勤務

- キャリア開発

- 協力的で整ったチームワーク体制

Benefits

- Flat organization

- Insurance

- Competitive pay

- Other Perks

- Global company with a diverse and inclusive environment

- Career development

- Collaborative, team-based structure

About the role

Manage and lead technical operations teams consisting of encoding operators, mastering operators, QC and audio/media operators located in Tokyo as an extension of a larger global team of individuals supporting Pixelogic’s global operation.

In this role the candidate will be responsible for overseeing day-to-day deadlines, communicating with project management staff and company executives. In addition, this position will be the primary point of contact with the global department leads located in Los Angeles, California, and will be responsible to champion the latest technical specs and clients’ needs for successful global operations between Los Angeles, London, Cairo, Cape Town, Tokyo, and Seoul.

The ideal candidate will have a solid understanding of the technical aspects of the various content specifications. They will be highly motivated, possess a flexible attitude, and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. Attention to detail and efficient multitasking are mandatory. Extensive knowledge of video encoding and transcoding systems is essential. A background in processing UHD media is a plus.

The candidate will be trained as a Pixelogic pHelix systems expert to support, train and advise operations across APAC. The candidate will support the APAC executive team in rolling out new initiatives to customers and attending meetings as a Subject Matter Expert (SME).

The role reports to VP of Technical Operations in US and locally supports GM of Korea/Japan.

Responsibilities

• Lead and support a large team within a time-sensitive and demanding environment.
• Oversee day-to-day local and a part of global technical operations.

• Maintain constant communication with cross-functional support teams to ensure proper operations.
• Forecast project capacity requirements and create production action plans.
• Manage timely data collection to update operations metrics to achieve productivity targets, eliminate inefficiencies, and adhere to the highest service quality standard.
• Continuously develop and deliver technical training programs for the technical operations team.
• Train and document new/different procedures.

• Implement operational policies and quality assurance protocols to meet quality standards of leading streaming service providers.
• Act as the primary point of contact with the global department leads located in the US.
• Collaborate and communicate directly with project management staff and company executives.
• Partner with Technology team to introduce and improve proprietary tools and systems.
• Continuously researching and identifying new tools and systems to enhance operational workflows and capabilities.

• Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded.
• Support the APAC executive team and participate with customers as a SME.

• Fluency in English and Japanese
• Bachelor’s degree or equivalent trade-specific education
• People management experience
• 8 + years of experience in Digital Media and post-production project management.
• 2+ years in audio post-production or media service projects for film and tv

• Experience in post-production media workflows including tools such as Telestream Vantage, Da Vinci Resolve, Adobe Premiere, and ProTools.
• Clear understanding of subtitling specifications and formats, audio sample rates, video frame rates and compressions, SMPTE timecode, and traditional multi-channel audio configurations (2.0, 5.1, 7.1) is necessary.
• Familiarity and working knowledge with some of the tools and applications including but not limited to DVS Clipster, Colorfront Transkoder, and Aurora are essential.
• Experience in IMF mastering.
• Demonstrable experience in picture and audio editing and transcoding is required.

• Passionate about quality, customer experience, and customer service excellence.
• Ability to handle high-pressure situations and sensitive information.

Equal Opportunity Employer

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.

均等な雇用機会の保証

当社は均等な雇用機会を保証いたします。当社は人種、宗教、肌の色、性別、性自認、障害、年齢、性的指向、国籍、婚姻歴、市民権、退役軍人、軍属、その他法により保護された状況等に左右されることなく採用の判断を行います。

• 福利厚生
• 階層の少ないフラットな組織
• 保険手当
• 他社に引けを取らない給与
• 当社従業員が得られるその他の恩恵
• 多様かつ包括的な環境を備えたグローバル企業での勤務
• キャリア開発- 協力的で整ったチームワーク体制

Manager, Client Operations

Primary Responsibilities:

• Lead and manage client operations team consisting of production managers and coordinators that support localization and media services for one or more client accounts
• Support Client Account Lead (Director or VP, Client Ops), managing parts of the account as needed
• Own the entire client experience, from professionalized onboarding to high performance day-to-day servicing (ultimately ensuring the company is delivering best-in-class quality, security, on-time delivery and overall customer satisfaction)
• Work with Account lead to evaluate/establish performance metrics, introducing improvement solutions and enhancing the customer experience

• Own the financial data accuracy and billing process for your accounts, working with all relevant teams to ensure data accuracy and timely billing
• Ensure optimum engagement with your teams’ customers as well as across all service lines and related departments
• Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
• Other duties as assigned

Leadership & Management:

• Lead, manage and mentor team members to become high performing production managers and coordinators (including building, recruiting and training the team)
• Work closely with all operational departments to ensure quality, security and on-time delivery
• Engage technology and admin groups as necessary to support account servicing and solutions
• Utilize dashboards, reports and metrics to monitor production milestones and status

• Successfully manage employees that work remotely from home (WFH) or other company locations
• Help build and evolve the company and team culture

Planning:

• Successfully plan and execute complex, high security and global production schedules for features, series and related promotional materials

• Work with supervisor to proactively staff and manage resources based on forecasted revenue and company needs
• Establish and manage effective meeting schedules for clients and internal teams
• Lead capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts

Continuous Improvement:

• Lead creation and/or management of documentation and training of client workflows, pricing, profiles, style guides and other requirements
• Lead and manage Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
• Create and assign Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts

Finance:

• Participate in revenue forecasting process for your accounts, ensuring that all revenue data is accurate on a rolling basis
• Ensure all service quotes are professionally and accurately created, presented and negotiated with clients
• Ensure pricing and service rates, including re-work and change orders, are accurately applied to all services related to your accounts
• Ensure that all services are billed accurately and timely, working in collaboration with the accounting team

Qualifications

• Bachelor’s degree required
• 3+ years of experience in high performance leadership, management and client servicing roles
• Strong knowledge of localization and media services for features and series
• Experience in managing and motivating teams

• Demonstrated excellence with highly detailed production planning and execution
• Ability to perform under pressure and meet deadlines with changing and complex priorities

Benefits

- Flat organization

- Insurance

- Competitive pay

- Other Perks

- Global company with a diverse and inclusive environment

- Career development

- Collaborative, team-based structure