Total 8 job vacancies by Pinnacle Credit Services Pte. Ltd.

Responsibilities:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys working in a fast-paced environment
• A team player who is also able to work independently

Responsibilities:

• Collection management, operation and project management
• Implement service strategies and service improvement
• Conduct performance review including ensuring adherence to the Service Level Agreement
• Team building and management
• Maintain strong and cordial relationship with all clients
• Customer sales and services advocacy
• Familiar with MAS Guidelines on Outsourcing: (OSPAR)
• System implementation, integration and management
• Any other ad hoc duties/projects assigned

Requirements:

• Candidate should possess at least a degree in any discipline or relevant experience
• Good communication skills, both verbal and written
• Good presentation skills
• Meticulous and good interpersonal skills
• Able to perform well under pressure and tight deadlines with minimum supervision
• Minimum 3 to 4 years of relevant experience

RESPONSIBILITIES:

1) Delivery of documents
2) Collection of information
3) Any other ad hoc which may be assigned

REQUIREMENTS :

1) Possess own motorbike and motorbike license with clean record
2) Able to converse and write in English
3) Familiar with Singapore roads

BENEFITS:

1) Productivity incentives
2) Commission
3) Full CPF Contribution
4) Annual Leave / Medical Leave / Medical Claim / Paternity / Maternity Leave / Childcare Leave
5) Referral program

Responsibilitites:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Services Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys workig ina fast-pased environment
• A team player who is also able to work independently

Responsibilities :

• Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage
• To ensure the service and system are returned to an operational state as soon as possible
• Maintain documents for network system, software, hardware and User ID
• Maintain all IT related infrastructure
• Maintain inventory and IT asset tracking
• To perform helpdesk support for end-users
• Participate and actively support company initiatives
• Professional guidance will be provided by Manager
• Other ad-hoc duties as assigned

Requirements :

• ITE / Diploma in Information Technology or Electronic Engineering
• Minimum 1 year of relevant IT experience is preferred
• Basic knowledge of networking, window servers and file permission
• Good knowledge of computer hardware
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and interpersonal skills
• Able to perform with minimum supervision and a team player
• Fresh graduates are welcome to apply
• Only short-listed candidates will be contacted for interview

RESPONSIBILITIES :

• Handle inbound and outbound collection calls in a call center environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide clear and coherent explanation of loan contract terms, products and details to customers.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Resolve customer issues and handle walk-in customers who wish to make payment.

• Achieve monthly cash-collection targets set at beginning of each Financial Year.

• Any other ad-hoc duties assigned.

REQUIREMENTS :

• O Levels with at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

• Highly independent, organized team player

• Entry level with right skill set

• Friendly and positive attitude

• Excellent communication skills

• Must be meticulous and possess sense of urgency

• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits / Highlights :

• Highly accessible place of work near MRT, with close proximity to the heart of the city

• Comprehensive on the job training will be provided

• Work-life Balance Environment

• Vibrant and positive working environment

• Great opportunities for growth and development

• Driven Company Culture

RESPONSIBILITIES :

1) Responsible for prospecting and acquiring new clients
2) Handle overall responsibility for managing sales, achieving growth, hitting and exceeding monthly sales targets
3) Identify all potential business opportunities through cold outreach such as cold calling and social platforms
4) Conducting market research to identify selling possibilities and implementing sales programs
5) Set up meeting with potential clients to recommend solutions
6) Collaborate with team members to achieve desired results
7) Any other ad-hoc duties

REQUIREMENTS :

1) Excellent written and oral communication skills
2) Experience in B2B Sales
3) Have worked at high-growth company
4) Understand the Account Receivable Cycle
5) Someone who is hungry and itching for a challenge
6) Able to work independently

RESPONSIBILITIES :

1) Liaise with clients on account receivables

2) Send and update daily queries

3) Update daily payment files and account placement

4) Prepare monthly invoicing and reconciliation of accounts

5) Assisting and reviewing of cases for reporting

6) Manage and monitor the accounts to ensure compliance to client's requirements

7) Any other ad-hoc duties as and when required

8) Working Hours : Mondays to Thursdays from 8.30am to 6.15pm. On Fridays, it will be from 8.15am to 6.00pm.

REQUIREMENTS :

1) Possess at least O' Level / Nitec Certificate

2) Minimum 1 to 3 years of relevant experience

3) Proficient in MS Office especially Excel

4) Meticulous and strong with numbers

5) Able to perform well under pressure and tight deadlines with minimum supervision