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At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Role:
As a Technical Services Manager with a hands-on Technical Team Lead role at NICE Actimize, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.
Responsibilities
Candidate Requirements:
#LI-Hybrid
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Official account of Jobstore.
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
We are currently in a hyper growth period for organisations that offer their customers the ability to manage and optimize the customer experience and journey. The number of CXO’s on company boards has increased, there is a now a deeper understanding of how your customers experience directly impacts revenue, and increasingly customers are using a multi-channel, referral and review approach to guide their buying decisions. You need to be considering a company to work for who is leading the CX market place for your next career move.
NICE Company Overview
NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world’s No. 1 cloud customer experience platform, NICE CXone, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. www.nice.com
Position Summary
The Sales Development Representative is the very first contact that customers and partners have at NICE. You will have the opportunity to interact with lots of different people and businesses, and you will have the opportunity to create an incredible first impression for Nice’s customer over the phone, on chat on our website and over email and social channels. The purpose of this position is to generate new sales qualified leads for our Corporate and Enterprise sales teams, provide an immediate response to all inbound enquiries and proactively target customers with outbound calls, emails and social outreach, who would benefit from Nice’s services. You will work very closely with our Marketing, Channel and Sales teams to continually generate new target accounts and prospect into them using multiple difference techniques to ensure success. Specifically, you will support marketing activities by generating interest for events, webinars and promotions, ensuring good attendance, then follow up and converting marketing leads into sales qualified leads.
You Need:
Bonus Experience:
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Official account of Jobstore.
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com
What we do
We have three principle areas of activity: Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.
Perfecting Customer Experience
We enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Our Customer Engagement Solutions deliver an effortless, consistent and personalized experience and understand the voice of customers. Our customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.
With NICE, our team and culture make the difference
The consistent delivery of world-class innovation and exceptional customer service is ultimately the responsibility of our team of dedicated professionals – and this is where our unique culture comes in. What allows us to do extraordinary things is our culture of thought leadership, collaboration and innovation. So, we respect and listen to each other, drawing from our experiences and learning from our respective skills and backgrounds.
Position Summary
The Account Manager is the first and primary customer point of contact selling into a defined sales territory. As the door opening sales expert, they work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the NICE product portfolio from the competition. The Account Manager is also engaged in both expanding the customer base into untapped markets as well as displacing NICE competitors from historically aligned companies.
Roles and Responsibilities:
Requirements and Competencies:
Education:
Degree from an accredited university
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Official account of Jobstore.
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Primary Purpose
The Partner Acceleration Executive (PAE) is responsible for implementing a cohesive business development strategy to drive profitable growth through our partner ecosystem. The right candidate will drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop existing NICE partnerships.
The PAE will work closely with cross-functional leadership teams to execute on corporate strategy for new growth. This role will drive expansion with partners by leveraging expertise and knowledge of cloud service provider platforms, (hyper- scalers), cloud and digital transformation, CRM platforms, digital channels, knowledge, RPA and automation, and self-service. The PAE is also responsible for maintaining and progressing long-term relationships at all levels throughout each of our partners. PAEs will create business plans from the conceptualization until the final deliverables, while working closely with cross-functional members to build and execute strategies to enable the achievements of the business goals.
Major Functions and Core Responsibilities
Education Requirement
Experience Requirement
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Official account of Jobstore.
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
About the role:
We are seeking a talented, energetic lawyer with excellent communication skills to be based in Singapore. The Senior Legal Counsel will provide a range of legal services for our APAC business and operations, with an important focus on commercial transactions. This will be a key role for the Legal team in NICE’s International region, which comprises Asia Pacific, Europe, Middle East and Africa (International region). There will be an opportunity to work on matters across the International region. The Senior Legal Counsel will be part of NICE’s global Legal department, and will report to the General Counsel, International.
Requirements:
• Proven success within leading multinational technology companies in a similar role, including substantial experience in cloud services, software and services.
• Commercial legal business partner with a proven track record of results with extensive experience negotiating customer and partner transactions in the technology sector across a variety of markets in the APAC region (including US GAAP revenue recognition experience).
• Substantial experience working in a dynamic, fast-paced environment with multiple stakeholders.
• Solid IP and data privacy experience.
• Holding the highest degree of professional ethics and integrity.
• Solution-focused with excellent judgement and analytical skills.
• First class interpersonal and communication skills.
• Ability to anticipate legal issues or risks.
• A minimum of 6 to 8 years’ PQE, with directly relevant experience gained from working in leading law firms and multinational technology companies.
• Bachelor of Laws (LLB) / Master of Laws (LLM) from an internationally recognized university.
Responsibilities:
The Senior Legal Counsel’s responsibilities will include, without limitation, the following:
APAC / International counsel
• Strategic partner for the provision of legal services across the APAC region with an in-depth understanding of NICE’s different business segments and products / solutions.
• Act as a trusted and valued advisor to team members across the APAC region, with significant experience in local laws, local culture and ways of doing business in these markets.
• Opportunity to work on EMEA legal matters.
• Partner with other members of the global Legal team to share best practices and work on global initiatives and other projects.
Commercial
• Understand the business priorities and products / solutions, and be central to business discussions.
• Prepare, review and negotiate customer and partner agreements across all areas of the company’s business, with an understanding of the different products / solutions and company requirements. This will include the drafting and negotiation of direct agreements with corporate and government customers, and partner agreements. Experience with different partner / channel models and programs in the technology sector is preferred.
• Experience with data privacy laws in the International Region.
• Prepare, review and negotiate other commercial agreements (e.g., subcontractors, vendors, etc.).
• Develop strong working partnerships with other key stakeholders across the business (e.g., sales, solutions, partners, finance, business operations, marketing and security).
• Deliver training to enhance sales enablement.
Risk Management and Compliance
• Implement the commercial contract approval matrix.
• Work with the General Counsel, International and Director, Compliance to ensure compliance (including enforcement of the Code of Ethics, global anti-bribery and corruption laws, global export laws and trade sanctions, etc.).
• Advising on data privacy, information security and cyber-security laws.
Corporate
• Assist with corporate work related to legal entities.
• Support Corporate Legal, Finance and Tax departments in the execution and submission of required legal corporate documents for compliance purposes.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Official account of Jobstore.
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.
We are looking for a Vice President, Sales, South Asia to lead our South Asia CX business, driving revenue and market expansion through strategic initiatives and a high-performance sales team.
Official account of Jobstore.
