Total 6 job vacancies by Nera Telecommunications Ltd

We are seeking a dynamic and motivated Technical Account Manager to join our team. The ideal candidate will be responsible for fronting customers to conduct monthly reviews and act as an escalation point. This role also includes leading the Network Security Operation Center (NSOC) team hence the ideal candidate comes ready with team management experience and the essential technical skillsets to lead Nera’s Managed Service offerings on a day to day basis.

Responsibilities:

• Customer Relationship Management: Act as the primary point of contact for key customers, develop and maintain long-term relationships with accounts.
• Monthly Reviews: Conduct monthly review meetings with customers to discuss service levels and future projects.
• Escalation Point: Serve as the escalation point for customers, ensure swift resolution of issues and concerns.
• Team Leadership: Lead the NSOC team, oversee daily operations, and ensure the team meets its objectives.
• Security Oversight: Oversee the security aspects of our IT infrastructure, ensure all systems are running optimally and securely.
• Develop solution and process to ensure operation metric is within SLA.
• Develop and implement cost saving process.

Requirements:

• More than 10 years of experience in IT Infrastructure and Security.
• 10 years of experience in IT Infrastructure and Security deployment, support and operate in a service provider environment.
• Proven experience as a team leader in a technical environment.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills, ability to handle high-stress situations.
• Relevant certifications in IT and Security would be advantageous.

Nera Telecommunications Ltd (Nera) is a global system integrator that customizes end to end solutions for customers. With 40 years of successes as a technology solution provider and headquartered in Singapore with businesses over 16 countries. Our goal is to deliver the best, value added IT solutions to all our customers. We are committed to giving our customers quality products and top tier services. We are available at www.nera.net.

We are looking for the following position: Senior Security Consultant for Identity Governance and Administration as a subject matter expert to join NERA Telecommunication (Nera)’s Cybersecurity team.

As an individual contributor and reporting to VP, Cybersecurity, you will be responsible for:

Responsibilities:

• Presales and Delivery of on-prem/Cloud based IGA/IAM project including providing the consulting service for IGA/IAM operation.
• Develop process and procedure on regular IGA/IAM life cycle.
• Prepare proposals / statement of work (SOWs) and respond to RFPs by articulating NERA’s Security value proposition against the customer defined requirements and propose winning solutions.
• Uses in-depth solution knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations for building new relationships, driving opportunities and defining innovative security solutions to our customers.
• Own and positively develop the relationships with key technical decision makers and influencers within the target customers.
• Engaging customers and partners, capturing requirements, proposing technical solution and overseeing the selection of technologies/products, scoping and estimating resources and effort needed to deliver the business value solutions to the customer successfully and achieving high level of customer satisfaction – to own and manage the whole process.
• Engage with customers as a trusted advisor, listening and understanding their challenges and requirement – both technical and business, and clearly articulate and communicate to the sales team, and document them.
• Research and develop appropriate working solution and value proposition, engaging with the respective solution principal and services to address customer requirement.
• Scope and clearly translate defined requirements, proposed solutions and value proposition into proposals/Statement of Work (SOW).
• Present and articulate our value proposition to customers at all levels within the organization both technical and business audience (including C-levels).
• Demonstrate a strong knowledge of the solutions and services offered by NERA overall.
• Be a trusted advisor who provide sound security advise to customer and help them establish business case, including TCO and ROI justification, and shape requirement.
• Be the solution owner, taking lead and working with cross-functioning team including professional services, product management, sales and marketing to drive the development of market-driven solution and services, and also for marketing events.
• Ensure personal technical, communication and commercial skills are kept up to date to ensure successful execution of role, e.g. maintaining CPE, attending training, webinars.

Requirements:

• At least 5 years of strong hands-on experience in IGA/IAM solutions.
• Programming Skills: Java, Python, or PowerShell, and the ability to write scripts to automate tasks in IGA/IAM solutions.
• Knowledge of LDAP and Active Directory.
• Working experience in providing consulting service for the IGA/IAM operation and processes.
• Able to write/develop custom IGA/IAM connector will be an advantage.
• Experience working in a customer-facing role and comfortable presenting to a small to medium audiences on both technical and business-related topics.
• Experience in preparing technical architecture blueprint and responding to large scale complex RFP is highly desirable.
• Professional security related qualification such as CISSP, CISM, CRISC, CISA, GIAC or equivalent are highly desirable.
• Broad experience and understanding of security regulatory framework and guidelines in the region are highly desirable.
• Broad experience and understanding of industry standards, framework and best practices such as ISO27001, PCI DSS, NIST, etc is highly desirable.
• Broad experience and understanding of security trend, threat landscape and framework such as the cyber kill-chain.
• Excellent oral and written communication skills.

Nera Telecommunications Ltd (Nera) is a global system integrator that customizes end to end solutions for customers. With 40 years of successes as a technology solution provider and headquartered in Singapore with businesses over 16 countries. Our goal is to deliver the best, value added IT solutions to all our customers. We are committed to giving our customers quality products and top tier services. We are available at www.nera.net.

We are looking for the following position: Network Engineer.

Job Responsibility:

• Provide technical support services remotely or onsite as per service level agreement including
• Break-fix.
• Emergency support.
• Software upgrades.
• 24 x 7 rotational on-call standby duty.
• Trouble tickets follow up till a satisfactory solution is concluded. To liaise with appropriate cross-team members and vendors when required.
• Derive processes and SOPs for implementation such as Method of Procedures (MOP).
• Perform technical professional services for projects including high/low level design documents (HLD/LLD), design validation test (DVT), implementation, commissioning, acceptance test, migration and system documentation.
• Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.
• Perform configuration change for network enhancement and validation of new service/feature.
• Perform periodic preventive maintenance on customers’ networks.
• Prepare reports and documentations outlining findings and solutions when required.
• Continually research new technologies and educational opportunities.

Requirements:

• Tertiary education in Computer Networks, Information Technology or Cybersecurity.
• Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure.
• Able to work flexi hours (even after office hours when required).
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Possess Technical Certifications in any of the following domains will be an added advantage. (Data Center / Routing & Switching / Security / Service Provider / Wireless)
• Preferably with knowledge and hands on experience in any of the following areas:

1. LAN & WAN technologies such as VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, QoS, multicast, 802.1x, IPv6. OSI and TCP/IP.

2. WIFI technologies such as 802.11a/b/g/n/ac and wireless security. Experience with heat map coverage mapping will be an added advantage.

3. Network security such as firewalls, UTM, SSLVPN, endpoint security, DDoS protection system.

4. DNS, DHCP and IPAM (DDI) solutions.

5. Next Generation Network Packet Broker(NPB) solutions.

6. Linux/Unix system configuration, administration, shell scripting and programming languages such as Java or Python.

7. Network automation tools such as Ansible, Chef or Puppet.

Job Responsibility:

• Provide routine legal review to contractual clarifications.
• To assist in vetting simple contracts (Eg: NDA, maintenance contracts).
• To assist to draft simple contract under supervision.
• To assist in corporate secretariat activities including monitoring and execution of corporate authorisation and other corporate formalities.
• To assist in archiving, tidying, grouping of previous records/documents.
• To assist in ISO audit and compliance issues.
• To assist in administrative matters relating to execution of legal documents, filing of documents and payment of invoices.
• Any other ad hoc matters that are required by the management.

Requirement:

• Law Degree from a reputable university with 1 year working experience. Fresh graduate are welcome to apply.
• Good written and spoken English.
• Organised and meticulous, with the ability to multi-task to meet deadlines.
• Computer literacy, with an interest in technology.

Job Description:

Juniper Networks Pre-Sales is responsible for engaging with potential clients, understanding their technical requirements, and recommending appropriate Juniper networking solutions to meet their needs. This role involves providing technical expertise, presentations, and product demonstrations to assist customers in making informed decisions. Here's the job scope for a Pre-Sales Consultant:

1. Understanding Client Needs: Engage with potential clients to understand their networking requirements and challenges. Conduct initial needs assessments and gather technical information to propose suitable solutions.
2. Technical Presentations and Demonstrations: Create and deliver compelling technical presentations and product demonstrations to showcase Juniper Networks' products and solutions. Tailor presentations to address specific client concerns and requirements.
3. Solution Proposals: Develop detailed technical proposals and solutions that align with the client's needs and expectations. Provide accurate product configurations and pricing to support the proposal.
4. Product Knowledge and Training: Stay updated on Juniper Networks' product offerings, features, and industry trends. Provide training and knowledge transfer to customers, internal teams, and partners regarding Juniper products and solutions.
5. Collaboration and Coordination: Collaborate with the sales team to understand sales strategies and goals. Coordinate with internal teams, including engineering and support, to ensure smooth implementation and customer satisfaction.
6. Proof of Concepts (PoCs): Develop and oversee Proof of Concepts (PoCs) to showcase the effectiveness and value of Juniper products in addressing client requirements.
7. Technical Consultation: Act as a technical advisor to clients during the pre-sales process, providing insights and recommendations based on industry best practices and product capabilities.
8. Customer Relationship Management: Build and maintain strong relationships with customers to understand their evolving needs and ensure their satisfaction with Juniper solutions.
9. Feedback and Product Enhancement: Gather feedback from customers regarding product performance and areas for improvement, and communicate this feedback to Juniper Networks for product enhancement.
10. Market Analysis: Stay informed about market trends, competitor products, and emerging technologies to advise clients and improve Juniper's competitiveness.
11. Documentation and Reporting: Prepare accurate and timely documentation, reports, and summaries of client interactions, product presentations, and other pre-sales activities

Requirements:

· Minimum Diploma in Information Technology or related field.

· Preferred with Network, IT Systems or related Certifications.

· Preferably 2-3 Years of either Pre-Sales, Post-Sales or Consultation in SI environment.

· Familiar with Network Infra, Cloud, SaaS and AI-Ops.

Main Responsibilities:

· To provide domain expertise related to all aspects of Human Resources and Corporate Administration. This includes day to day operations as well as to develop and executive group level strategic initiatives for human capital and development.

· Manage, drive, guide and mentor a team of HR managers and executives to build a coherent HR/ talent development plan in order to drive business growth.

· Responsible for the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.

· Review HR policy development and documentation to ensure that it is in line with the company’s corporate vision.

· Drive strategic workforce planning and organisational redesign.

· Develop a consistent compensation philosophy in line with work culture and organisational objectives.

Requirements:

· Bachelor's Degree in Human Resources or equivalent with minimum 8 years of HR generalist regional experience.

· Proven strategic HR business partner record, resourceful, independent and possesses strong initiative and drive.

· Excellent computer skills in a Microsoft Windows environment including Excel and demonstrated skills in database management and record keeping.

· Experience in managing Human Resources affairs in a listed company environment preferred.