Total 2 job vacancies by Mental Market Pte. Ltd.

We are seeking enthusiastic and outgoing individuals to join our team as Street Interviewers. As a Street Interviewer, you will be responsible for conducting on-site interviews with pedestrians and passersby on various topics e.g parenting, gathering valuable insights and data for our research projects.

This role requires excellent communication skills, a friendly demeanor, and the ability to engage with people from diverse backgrounds.

Key Responsibilities:

• Approach and engage with individuals on the street to conduct interviews.

• Clearly explain the purpose of the interview and ensure participant understanding.

• Follow provided interview scripts and guidelines to gather accurate information.

• Record responses accurately and neatly.

• Maintain a professional and courteous demeanor at all times.

• Adhere to ethical standards and confidentiality protocols.

• Collaborate with team members to meet project deadlines and objectives.

• Provide feedback and suggestions for improving interview techniques and materials.

Requirements:

• Excellent interpersonal and communication skills.

• Comfortable approaching strangers and initiating conversations.

• Ability to listen actively and ask relevant follow-up questions.

• Strong attention to detail and accuracy in recording data.

• Ability to work independently and as part of a team.

• Prior experience in interviewing, market research, or customer service would be an added bonus.

As a Text Counsellor, you will play a crucial role in providing empathetic and supportive counseling responses through written communication channels. You will engage with individuals seeking guidance, support, or advice via text-based platforms, offering assistance in navigating emotional challenges, mental health concerns, and life issues. This position requires excellent written communication skills, a deep understanding of mental health principles, and the ability to respond to questions that are posted by parents seeking guidance on parental issues.

Responsibilities:
• Text-Based Counseling:
• Provide compassionate and effective counseling services to individuals through written communication channels.
• Respond to messages promptly, maintaining a therapeutic and supportive tone.
• Offer guidance on questions submitted by parents, including but not limited to mental health, relationships, stress, and personal development.
• Stay informed about current trends and best practices in mental health counseling, particularly as they relate to text-based counseling.

Qualifications:
• Education:
• Master's degree in Counseling, Psychology, Social Work, or a related field.
• Experience:
• Previous experience in counseling or therapy, with a focus on text-based communication preferred.
• Familiarity with online therapy platforms and secure messaging systems.
• Communication Skills:
• Exceptional written communication skills with the ability to convey empathy, understanding, and support through text.
• Empathy and Cultural Competence:
• Demonstrated ability to understand and respect diverse perspectives and cultural backgrounds.
• Technology Proficiency:
• Comfortable using online platforms for counseling and familiar with confidentiality and security protocols.