Total 24 job vacancies by Kopitiam Investment Pte. Ltd.

Working Day & Working Hours :
Part-Time: minimum 3 days / week (including 1 weekend), 6 hours shift / day

Salary from: $13 / hour to $15 / hour

Job Description:
1.Process customers’ orders and cashiering duties
2.Food preparation, Cooking and Coffee Making
3.Clear plate and tables after customers have consumed the food
4.Wash up the dishes and cups that were used by customers

Working Day & Working Hours
Part-Time: minimum 3 days / week (including 1 weekend), 6 hours shift / day

Salary from: $11.63 / hour to $13.22 / hour

Job Description:
1.Process customers’ orders and cashiering duties
2.Food preparation, Cooking and Coffee Making
3.Clear plate and tables after customers have consumed the food
4.Wash up the dishes and cups that were used by customers

The ideal candidate has a take-charge personality and a talent for getting things done. As a training executive, the key responsibilities are to be familiarized with outlet all station SOPs, conduct independent service & cash audit reports and coach the respective personnel on service standards and SOPs.

In summary, the candidate will work very closely with the Area Managers to ensure SOPs and training are in place.

KEY RESPONSIBILITIES:

Customer Service

• Identify and review service gaps based on the feedback received and validate feedback.
• Perform independent service audit reports and coach the respective personnel on service standards

Training

• Actively engage with business units on the training program arrangement
• Plan and develop a training program and timeline for new outlet openings
• Conduct and/or facilitate stand-up workplace training programs including administrative and logistics matters
• Lead training for new outlet openings and conduct periodic training audits across all outlets
• Any other duties as assigned by reporting manager

Operations

• Develop and document new standard operations procedures to align with the business unit work process [E.g. menu recipe, operations workflow]
• Review and streamline operations processes to improve productivity
• Coordinate with the project team on outlet set-up and timeline implementation
• Plan end-to-end operations processes for new outlet opening startup
• Support new outlet opening for operational readiness
• Conduct surprise cash audits
• Any other duties as assigned by reporting officer

Core Competencies:

• At least two (2) years of experience as a training executive or similar role
• Good track record in F&B
• Knowledge of food safety & hygiene practices & Singapore Food Agency (SFA) regulations
• Good MS Excel & Powerpoint Skills
• Good interpersonal management skills
• Good time-management skills
• People Developer
• A good team player
• Required to travel from store-to-store frequently
• Required to work on off-office hours as and when required
• Good F&B industry knowledge and familiar with different strategies used by industry players and competitors
• Good know-how in operating mobile digital devices (eg Grabfood, Foodpanda delivery devices)
• Effective problem-solving skill

● Handling of accounts receivables

● Generating invoices and statement of accounts

● Performing accounts receivable reconciliation

● Handling daily cash management

● Ensure the compliance of the organisation's policy

● Performing monthly bank reconciliation

● Review AR aging to ensure compliance

● Assist and support with internal and external customers

● Assist in internal and external audit matters

Requirements

● Minimum 2 years’ experience of post qualification experience

● Diploma or Bachelor degree in Accounting, Finance or other relevant field

● Proficient in Excel (e.g. Pivot Tables, vLookups etc.)

● Knowledge in using SAP HANA accounting software is preferred

● Ability to work well under pressure, detail-oriented and employs a proactive approach to

problem-solving

● Positive working attitude, demonstrate good interpersonal skills and ability to work

collaboratively in a team

Working Day & Working Hours :
Full Time : 6 days work with rotating shifts and 8 hours per day (included break time)

Job Description:
1.Process customers’ orders and cashiering duties.
2.Food/Fruits/Desserts preparation and Coffee Making.
3.Able to stand long hours

4. Able to work rotating shift

Whats app/call: 81880535

Training will be provided

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen’s food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Working location: Kopitiam Square & Simei

Whats app/Call: 81880535

● Direct and manage retail stalls according to company SOPs and regulatory requirements

● Mentor and supervise service staff on food handling, service conduct, and compliance to standards

● Required to prepare meals such as toast making and hot foods based on the company's SOPs.

● Preparation of hot and cold beverages from scratch and premix.

● Advice on operational needs and service consistency

● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability

● Monitor sales and provide monthly sales reports with recommendations for business reviews with management

● Handle cashiering duties, customers’ complaints and operational issues

● Other work scope as required by business needs

Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses

*fluent in English and one other local language

*Basic computer literacy including MS Word and Excel

*Possess good knowledge of WSHA, HACCP & MUIS regulations

*Hands-on with good problem-solving skills relating to food court operations andcustomer issues

*Ability to foster positive working relationships

*Preferably someone with at least 1-3 years’ in a supervisory role

*Experience working in F&B sector is a plus

Whats app/Call: 81880535

Reporting to the Outlet Manager, your responsibilities include but are not limited to:

Operations

• Providing support to Outlet Manager in ensuring the operations team work according to company SOPs and operational workflows.
• Supervise and provide guidance to licensees and cleaning contractors in achieving hygiene and housekeeping excellence according to NEA requirements.
• Be attentive to the maintenance and cleanliness of common areas.
• Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/ resolved.
• Actively perform checks on stalls to ensure there is no unauthorized increase of food prices within the outlet.
• Conduct irregular float checks on stalls’ cash registers against readings from Point of Sales (POS).
• Perform customer recovery pertaining to customers’/ public’s comments and feedback.
• Effectively communicate customers’/ public’s comments, feedbacks and incidents to relevant departments within duly shift hours.
• Perform daily headcount check on contract cleaners according to the contract agreements.
• Provide administration support to Outlet Manager in reports writings.
• Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
• Ensure cash handling procedures are compiled to at all times.

F&B (subject to coffeeshop outlets)

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Required to prepare meals such as toast making and hot foods based on the company's SOPs
• Preparation of hot and cold beverages from scratch and premix
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs

Qualifications & Requirements

• Preferably someone with Diploma in F&B, supply chain or related courses
• Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships

Working Day & Working Hours :
Full Time : 6 days work with rotating shifts and 8 hours per day (included break time)

Job Description:
1.Process customers’ orders and cashiering duties.
2.Food/Fruits/Desserts preparation and Coffee Making.
3.Able to stand long hours

4. Able to work rotating shift

Whats app/call: 81880535

Training will be provided

Working Day & Working Hours :
Part time : 3 to 5 days per week and 6 hours per day

Job Description:
1.Process customers’ orders and cashiering duties
2.Food preparation, Cooking and Coffee Making
3.Clear plate and tables after customers have consumed the food
4.Wash up the dishes and cups that were used by customers

This position reports to the F&B Executive/Area Manager

Responsibilities:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning-scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements:

• Minimium 2 years in managing a team
• Soft skills in communication, interpersonal and handling customer queries are needed.

Location @ lslandwide

whats app/call- 81880535

Working Day & Working Hours :
Full Time : 6 days work with rotating shifts and 8 hours per day (included 40 minutes break time)

Job Description:
1.Process customers’ orders and cashiering duties
2.Food preparation, Cooking and Coffee Making
3.Clear plate and tables after customers have consumed the food
4.Wash up the dishes and cups that were used by customers

Training will be provided

This position reports to the F&B Executive/Area Manager

Responsibilities:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning-scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements:

• Minimium 2 years in managing a team
• Soft skills in communication, interpersonal and handling customer queries are needed.

Location @ lslandwide

whats app/call- 81880535

Reporting to the Area Manager, your responsibilities include but are not limited to:

● Manage and ensure smooth operation of the food court (aircon/ Non-aircon).

● Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.

● Provide development plans to team members in accordance with the company's KPI.

● Identify relevant courses for the team members.

● Monitor the outlet’s Profit and Loss and provide solutions to improve the bottom line.

● Propose activities according to market needs.

● Provide yearly sales budget proposals for the outlet.

● Maintain good working relationships with landlords, relevant authorities/ agencies, licensees and sub-contractors.

● Assist inspectors of relevant authorities/ agencies such as NEA, MUIS and Civil Defense during outlet inspection and follow-up actions.

● Liaise with landlords on building matters, joint promotions and events.

● In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees.

● Responsible for sourcing and recommending suitable food types to fill up vacant stalls.

● Conduct regular checks on food quality and provide feedback to licensees.

● Ensure selling prices of stalls according to licensee agreements.

● Assess and provide evaluation of subcontractors; performance.

● Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence.

● To plan and carry out M&E works according to schedule.

Administration

● Planning work schedule of the team.

● Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.

● Handle disciplinary issues, grievances, disputes and work tension among the team.

● Handles the termination procedures as per company’s guideline.

● Effectively communicate company policies and procedures to team members, licensees and contractors etc.

● Accountable for outlet float money, petty cash and daily sales collection.

● Responsible for ensuring licensees’ daily sales received, are correct and being bank in.

● Timely submission of outlet reports.

● Prepare and submit monthly Branch Manager reports to Area/ Assistant Area Manager.

● Ensure proper cost control on all expenses according to budget.

● Carry out necessary actions against licensees and contractors for non-conformance in service, housekeeping and agreements.

● Any other assigned tasks

Qualifications & Requirements

● Preferably with Diploma in F&B, supply chain or related courses

● Preferably with at least 3 years’ supervisory role in F&B sector

● Possess good knowledge of WSHA, HACCP & MUIS regulations

● Hands-on with good problem-solving skills relating to food court operations and customer issues

● Ability to foster positive working relationships

Working Day & Working Hours :
Full Time : 6 days work with rotating shifts and 8 hours per day
Part time : 3 to 5 days per week and 6 hours per day

Job Description:
1.Process customers’ orders and cashiering duties
2.Food preparation, Cooking and Coffee Making
3.Clear plate and tables after customers have consumed the food
4.Wash up the dishes and cups that were used by customers

ONLY SINGAPOREAN / SPR / LTVP NEED APPLY

Attractive Salary Package Full Time:
1. Annual Wage Supplement, Performance Bonus
2. Annual Leave
3. 4 days Family Leave
4. Dental & Medical Benefit
5. Hospitalization insurance