Total 4 job vacancies by Killem Pest Pte Ltd

Position: Operations Executive

Key Responsibilities:

• Strategically plan optimal routes for field technicians.
• Plan and allocate manpower for all jobs, including future capacity planning.
• Coordinate and maintain open communication with all field technicians.
• Manage and update field technician data, covering attendance, leave, working hours, overtime, and vehicles.
• Participate in new client handovers and onboarding processes from the Sales Team.
• Ensure the timely scheduling of all new contracts and ad hoc jobs.
• Oversee the scheduling and completion of all jobs due in a given month.
• Communicate effectively with field technicians to adjust schedules, optimize time spent on jobs, and enhance productivity.
• Maintain records of revenue generated by each field technician and/or team.
• Identify and implement ways to make schedules and routes more efficient.
• Collaborate with the Operations Manager to address any field technician complaints or issues related to schedules or routing.
• Provide support to the Operations Manager in Fleet Management and Logistics-related matters.
• Requirements:Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM
• Systems, such as Salesforce.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Fluent in spoken and written English.
• Ability to work collaboratively as a team player with minimal supervision.
• Minimum of 4 years of relevant work experience in operations (supervising drivers, technicians, etc.).
• Diploma in business, logistics, or a relevant field.
• Knowledge of pest control and/or facility management is advantageous.

Embark on a rewarding career with us and contribute to the success of our operations. Apply now and become a valuable part of a team that values efficiency, attention to detail, and excellence in every aspect of our work.

Key Responsibilities:

• Coordinate and maintain open communication with all field technicians.
• Assist to manage and update field technician data, covering attendance, leave, working hours, overtime, and vehicles.
• Participate in new client handovers and onboarding processes from the Sales Team.
• Assist to ensure the timely scheduling of all new contracts and ad hoc jobs.
• Assist to oversee the scheduling and completion of all jobs due in a given month.
• Communicate effectively with field technicians to adjust schedules, optimize time spent on jobs, and enhance productivity.
• Maintain records of revenue generated by each field technician and/or team.
• Assist to identify and implement ways to make schedules and routes more efficient.
• Collaborate with the Operations Executive to address any field technician complaints or issues related to schedules or routing.
• Provide support to the Operations Executive in Fleet Management and Logistics-related matters.

Requirements:

• Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Fluent in spoken and written English.
• Ability to work collaboratively as a team player with minimal supervision.
• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians, etc.).
• Diploma in business, logistics, or a relevant field.
• Knowledge of pest control and/or facility management is advantageous.

Embark on a rewarding career with us and contribute to the success of our operations. Apply now and become a valuable part of a team that values efficiency, attention to detail, and excellence in every aspect of our work.

At Killem Pest, we have experienced growth and profitability as the direct result of increased efficiency and productivity. To continue this trajectory, we’re searching for a highly qualified Chief of Staff to work closely with our executive team. From Day 1, this person will have an immediate impact on our productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to departments. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Responsibilities

• Attend all director-level meetings and calls and
• Prepare agendas for meetings
• Writing up meeting minutes
• Creating follow up tasks
• Ensuring follow up tasks are completed (otherwise meetings become redundant)
• Draft, review and send communications on behalf of the directors
• Maintain director’s various records, memos and documents, including sensitive information
• Drive the implementation of AI Tools and how to use it in day-to-day work
• Drive the implementation of sustainability practices
• Work with directors to launch activities and processes including project planning, intake, prioritization, initiation, execution, and training; as well as in fostering collaboration of end-users and key stakeholders.
• Collaborate with directors and other senior management to develop and implement strategic plans and initiatives
• Provide analytical support and data-driven insights to inform decision-making processes.
• Act as a liaison between departments, facilitating communication and collaboration to drive organizational effectiveness.
• Develop and maintain key performance indicators (KPIs) to measure progress and success across various business functions.
• Prepare executive-level presentations, reports, and communications for internal and external stakeholders.
• Manage special projects as assigned by the director, including research, analysis, and recommendations.
• Coordinate and lead executive meetings, ensuring agendas are clear, action items are tracked, and follow-up is conducted.
• Foster a culture of continuous improvement and innovation within the organization.
• Admin Support to Director

Skills and Qualifications

• Minimum bachelor's degree in business administration or similar
• Minimum 5 years of experience working in a Chief of Staff / EA role
• Excellent written and verbal communication skills
• Ability to pay attention to detail and excellent judgment
• Ability to complete a high volume of tasks and projects with little or no guidance
• Ability to reach with appropriate levels of urgency to situations and events that require quick response or turnaround
• Expert proficiency of programs with Microsoft Office
• Technical proficiency and problem-solving skills related to IT infrastructure, support and troubleshooting; and cloud-based environments (non-essential)
• Make appropriate, informed decisions regarding priorities and available time
• Knowledge of AI Tools and applications
• Knowledge and passion for sustainability practices

Job Description

1. Provide prompt and timely pest control services/inspection at customers’ premises.
2. Uphold strict quality customer service.
3. Submit service report on timely basis.
4. Responsible in maintaining pest control equipment.

Desired Candidate Profile

1. Minimum qualification "N"/"O" Level /NiTEC or any other relevant qualifications.
2. At least 2 years working experience, preferably in the vector control industry.
3. Full NEA Vector Control Technician license (advantageous).
4. Applicants without NEA license are welcome but must be willing to attend the Joint ITE-NEA Certificate in Pest Management course (part-time evening class for 3 months).
5. Class 3 driving license (advantageous).