Job Responsibilities
- Oversee daily operations - includes inventory management, ordering, store organization and
Cleanliness;
- Source, hire and onboard new employees;
- Coach for performance and address employee grievances;
- Build a positive store culture that fosters teamwork and collaboration;
- Plan and schedule shifts to ensure optimal store staffing;
- Champion service excellence with the team;
- Role model and train employees to deliver great customer service;
- Maintain rigorous quality control according to standards;
- Monitor product quality and consistency;
- Conduct regular store inspections to ensure compliance with regulations;
- Drive sales and marketing initiatives to attract and retain customers;
- Lead team to promote limited-time offers, events and loyalty programs;
- Prepare and manage store budget, monitor expenses and revenue;
- Review financial reports, propose and implement sales strategies;
- Organize and deliver training to improve employees’ product knowledge, skills and service
standards Role Requirements.
Qualifications
- At least 04 years’ experience in the service industry with at least 3 years’ experience in a similar
store managerial role
- Leadership experience in store operations, building effective teams and coaching for performance -
- Basic understanding of financial management and budgeting
- Knowledge of local employment regulations, health and safety standards
- Willingness to work in a fast-paced environment and adapt to changes
- Willingness to engage in shift work, which includes work on weekends and PH
Benefits and Welfares
- 5-day work week
- Friendly working environment
- Health and medical coverage
- Employee discount
- Store performance incentives
- Career development and progression pathways