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Position Summary:
The Senior Training Specialist will be part of the AMEA Training and Development team that is responsible for Commercial training across the AMEA region. The individual is responsible for identifying, planning, developing, localizing and executing training programs and activities, focusing primarily on leadership and enablement for commercial functions and Illumina channel partners/dealers, with a strong focus on sales.
This Senior Training Specialist is responsible driving all training programs and activities for Japan, and other regional training programs and activities across AMEA as needed. This role will report to the Associate Director of the AMEA Training and Development team.
Responsibilities:
- Conduct needs analysis for AMEA Commercial team
- Act as the bridge between the AMEA training team, Global team as well as Commercial and Marketing stakeholders in AMEA on training & development activities
- Assess training needs and plan suitable onboarding training schedule in consultation with new hire’s manager
- Consult and collaborate with AMEA leadership team, regional and global marketing and sales specialists’ team to translate and adjust training materials aimed at improving product positioning, value proposition and sales-related enablement training for sales and dealers/channel partners
- Facilitate instructor-led and virtual training for AMEA commercial team as well as voice-overs for recorded training in our Learning Management System as required
- Serve as lead instructor for new or existing product training, professional development and leadership program and conduct train-the-trainer sessions to certify other instructors within AMEA
- Evaluate training effectiveness and implement improvement measures as appropriate based on findings/ feedback from stakeholders and performance metrics.
- Assess audience understanding of content and intent and adjust training approaches and techniques as required to improve comprehension and proficiency of the subject matter by audience.
- Continuously update course materials to keep pace with rapidly evolving technology and products and market trends.
- Drive and consolidate content experts committee for learning modules.
- Work with senior learning and development program manager to develop targeted training content appropriate for stakeholders
- Author, review, and edit technical documents and presentations.
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.
Requirements:
- Outstanding interpersonal, communication and presentation skills.
- Able to communicate effectively in English with native-level Japanese fluency. Ability to translate written and spoken communications rapidly for the purpose of training deployment is a must.
- Strong organization skills, including the ability to rapidly balance priorities in a fast-paced environment.
- Ability to work collaboratively and communicate effectively in a highly matrixed organization and dynamic and fast pace culture is a must
- Ability to engage stakeholders ranging from senior to junior levels effectively is essential
All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.
Experience/Education:
- Minimum 5 years of related experience with a Bachelor’s degree in sciences or with equivalent work experience.
- At least 3 years of experience in sales or marketing roles
- Prior experience in biotech/pharma industry preferred
- Experience training commercial selling team will be a bonus
- Experience in adult learning, instructional systems design, facilitation, and training evaluation experience will be an advantage
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
