Total 85 job vacancies by Innergy Consulting Pte. Ltd.

We are looking for an experienced Key Account Manager for one of our leading ship owner clients. He/she will be responsible for management of customers’ business requirements to strengthen partnerships and grow business opportunities. The ideal candidate should possess a minimum of 8 years' experience in the shipping industry with good people management skills, along with excellent persuasion and negotiation skills.

Responsibilities:

• Manage a portfolio of corporate clients on an international scale.
• Supervise the team of fellow account managers and assistant account managers.
• Formulate and implement strategies to drive volume and revenue growth for the accounts under your responsibility.
• Foster strong, multi-level relationships and rapport with key clients globally, focusing on deepening, expanding, and enhancing our engagement within their organizations to gain a competitive advantage.
• Keep abreast of your clients' strategies and develop plans and deals that align with their specific requirements.
• Monitor, evaluate, and analyze key account metrics.
• Collaborate with regional marketing teams and business units to ensure the effective management and execution of strategies for your designated clients.
• Maintain a comprehensive understanding of the market, the global products offered by the client, and the competitive environment.
• Work closely with other Global Account Managers, Business Unit Directors, Trade Departments, and Senior Management to achieve common goals.

Requirements:

• Bachelor’s degree in any field.
• Minimum 5 years’ experience in shipping industry.
• Experience in key account management and building relationships with MNCs with global footprint
• Skilled in persuasion, negotiation, and the ability to manage and develop relationships independently.
• Able to multitask, prioritize and manage time efficiently.
• Able to travel overseas as part of business requirements

To apply, please send your CV to talentagent@innergy-consulting.com.

We regret that only shortlisted candidates will be notified.

We are looking for a Human Resource Executive for one of our global shipping clients. Reporting to the HR Manager, this position will be responsible to support the department in payroll, expatriate management and Learning & Development. Additionally, the incumbent will support in recruitment, onboarding and employee engagement when needed. The ideal candidate would have at least 2-3 years of previous working experience in a similar position.

Key Accountabilities:

Payroll

• Manage payroll processing and ensure timely submission of statutory payments and claims
• Prepare monthly payroll report and reconciliation
• Ensure accurate and timely payment of salaries and bonuses
• Maintain and update employee records within system
• Submit employees’ yearly income tax to IRAS (including IR21)
• Assist in payroll audits and compliance checks as required

Expatriate Management

• Arrange for visa related issues (Employment Pass, Dependant’s Pass, etc.)
• Arrange expatriate’s accommodation, arrival and departure schedule
• Manage secondment agreement/ expatriate data
• Prepare documentation and gather income information for expatriate’s personal income tax
• Check and process related bills/ payments

Learning & Development

• Source relevant training/ courses and implement training plan for employee
• Arrange training application/ administration
• Arrange training subsidy/ training grant application
• Maintain and update training records
• Follow up evaluation after training/ courses
• Check and process related bills/ payments

HR Projects

• Assist and support in various ad-hoc HR projects/ activities

Requirements:

• Minimally a Diploma/Degree holder
• Preferably with at least 2-3 years of relevant working experience in payroll and expatriate management
• Ability to handle confidential information with integrity and discretion

Interested applicants, please send your CV and your contact details to talentagent@innergy-consulting.com. We regret that only shortlisted candidates will be contacted.

Our client is one of the leading ship-owning companies and they are looking for a proactive & experienced System Engineer to join their IT Department. The successful candidate will work with the Network, Security and Software Development team members to ensure that system hardware, operating systems, software systems, and related procedures comply with internal and external standards and security requirements.

Responsibilities

• Perform day-to-day operational functions in support of the Microsoft 365 environment. Serve as a Microsoft 365 administrator and subject matter expert (SME), managing and maintaining the M365 infrastructure, applications, and related technologies.
• Perform system administration duties in Hybrid cloud environment; Hyper-V/VMware virtualization, Microsoft Windows server, Microsoft Azure Cloud and Microsoft SQL.
• Monitor and ensure optimal system performance for potential bottlenecks, identify possible solutions, and ensure system’s availability and reliability in Production environment.
• Perform system patching and ensuring that systems are safe and secure against cybersecurity threats.
• Perform data management and backup duties for both on-premise and cloud systems and applications.
• Assist with Vulnerability Assessment & Penetration Test (VAPT) and IT audit exercise with security team members and external vendors.
• Involve in the planning and execution of annual IT DR drills.
• Provide escalation support per request from various sources; investigate and troubleshoot issues.
• Participate in on-call escalation rotations for 24x7x365 support. Evening, overnight, weekend, holiday, and on-call work may be required.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or equivalent.
• Microsoft 365 Administrator (MS-10x) certification is preferred.
• Microsoft Azure Administrator (AZ-104) certification is a plus.
• Microsoft Certified Windows Server Hybrid Administrator Associate (AZ-80x) is an advantage.
• 5+ years of relevant experience as a System Engineer.
• Mid to senior level exposure with Azure, Active Directory, Intune, Teams, OneDrive, SharePoint, Exchange online and other Microsoft 365 product suites.
• Strong working knowledge of Microsoft Windows Server, Hyper-V virtualization and databases.
• Solid understanding of cybersecurity principles including conditional access and cloud application security.
• Familiar with backup tools like Commvault, Azure Backup.
• Proficient in Microsoft Visio and documentation.
• Proficiency in PowerShell, Azure CLI, and other scripting languages.
• Basic knowledge of networking & security concepts.

Others

• UK MNC, good corporate culture and 5-day work week (centralized location).
• Variable bonus.

We regret that only shortlisted candidates will be notified.

We are looking for an experienced and energetic Operations Executive (Tanker) for one of our global shipping clients. The ideal candidate would have at least 3 years of experiences operating tankers vessels and possesses excellent working attitude and has an appetite for continuous learning and development.

Responsibilities

This function is responsible for fulfilling the Charter Party requirements of the time charter/Voyage fixtures (as applicable), maintaining the company’s reputation as a ‘Shipper of Choice’ and customer satisfaction while keeping Owner/ Manager related expenses within acceptable levels. A good knowledge of Charter party terms and conditions is mandatory.

· Read all messages pertaining to individual vessels and act as required.

· Monitor vessels movements and update DANAOS Operations Module.

· Archive all your vessel E-Mails on a regular basis using Voyage File.

· Responsible for executing voyage related activities starting from Pre–Fixture Planning stage to the Post–Fixture stage involving Claims and Demurrage submission.

SPOT VOYAGES

A) Pre-fixture

o Liaise with Chartering Officer in answering to Charterer’s Queries.

o Send vessel’s Q88, trading certificates and fill up questionnaires as required by Charterer’s and send it tothem.

o Ask vessel for stowage plan and send it to charterer’s after getting the same approved from theOperations Superintendent.

B) Vessel Fixed and Subjects Lifted

o Get the Fixture Recap from Chartering Officer and study the same along with the C/P and Rider Clauses.

o Forward the Fixture Recap to the vessel.

o Liaise with brokers to get the voyage orders and forward the same to Master after going through it and making sure that the same is in line with the Recap.

C) On Voyage Completion – Post Fixture

o Ensure all Cargo Documents have been received from the Agent and Master.

o Calculate Demurrage and Submit to Post Fixtures as required.

o Reimbursement of Claims from Charterer’s if any.

o Prepare Voyage Result of vessel and submit to Operations Manager.

TIME CHARTER VOYAGES

D) Pre-Time Charter

o Liaise with Commercial for all pre-fixture queries and provide all Certificates, Questionnaires as required.

o Send C/P to Master.

o Ensure Delivery Notices are served on time.

E) During Time Charter

o Obtain necessary LOI(s) when required.

o Negotiate and appoint Agents for husbandry matters.

o Coordinate communication between parties involved in Charter.

o Ensure Time Charter hire is billed promptly.

o Also ensure Bunker ROB’s and other items as per C/P are billed.

F) Prior Completion of Time Charter

o Ensure delivery notices are served in time.

OTHER DUTIES

· Update TIME-Bar for all your vessels.

· Appoint Owner’s Agent as and when required.

· Liaise with Insurance Department as and when a vessel enters War Risk Area keeping them informed if the same in on Owners A/C or Charterer’s A/C.

· Liaise with Security regarding embarkation and disembarkation of Security Guards.

· Arrange Weather Routing as and when required and after confirmation of Operations Superintendent.

· Appoint Pilot, Local Superintendent, Bunker Surveyor as and when required.

· Obtain LOI(s) from Charterer’s.

· Initiate Freight Billing (To be done after departure from Load Port and as soon as discharge port is known).

Qualifications

· Degree holder and above.

· 3-5 years relevant working experience in shipping industry.

· Good communication skills – spoken and written English.

· Ability to work under pressure & an independent and team player.

· Willing to learn and has a sense of urgency.

Our client is looking for an experienced Trade Assistant Manager to join their organization to manage the overall commercial activities of assigned service(s). Reporting to the Commercial Manager, the incumbent will help the teamachieve the overall KPI to maximize revenue, liftings and profitability. The ideal candidate would have at least 2-5 years working experience in container shipping, with P&L responsibilities.

Responsibilities

• Assist the Trade Manager in overall commercial activities of your assigned service.
• Assist both Regional and Head Offices in establishing pricing policy for Asia to your assigned area.
• Handle pricing and local tenders responses for defined services and Asia areas.
• Monitor and analyze vessel performance, loading factors, daily positions and allocation prepared by the Head Office and then take necessary actions.
• Monitor and analyze Agents' weekly vessel profile and weekly performance.
• Maintain effective relationships with stakeholders, including international freight forwarders and agencies.

Requirements

• Tertiary education or above, preferably in shipping, logistics management or business administration.
• 2-5 years working experience in container shipping is preferred.
• Proficient in MS Excel – Vlookup and Pivot Table.
• Good knowledge on the shipping industry.

We are looking for Senior Analyst, Fleet Optimisation for a global shipping client. This role is responsible for supporting the overall fleets vessel performance, efficiency, and optimization for the company's owned fleet of vessels including ships on time charter. The ideal candidate will have a minimum 2 years of experience in similar field and/or experience with software/service provider.

Job Responsibilities:

· Monitor and analyse performance data of vessels as subject-matter expert.

· Assist in the implementation and monitoring KPIs for energy efficiency / optimization.

· Assist in fleet’s compliance with the Emission regulatory directives.

· Assist in data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag and port states.

· Support the periodic (monthly, quarterly etc) fleet performance reporting and ad-hoc case studies for management or customers.

· Assist in the implementation of company objectives of fuel efficiency, vessel performance monitoring, CO2 reduction, monetize.

· Assist in techno-economic evaluation of new green technologies and retrofitting projects implemented on fleet ships.

· Assist in the implementation of systems for daily monitoring of noon reports and identify poor performers & liaise with Fleet managers for corrective actions.

· Coordinate and collaborate with technology providers for performance services or investigations, i.e., hull condition analysis, voyage optimization solutions.

· Maintain internal records and assist on establishing and reinforcing internal process that aim to improve vessel performance management.

Qualifications / Experiences:

· Bachelor’s degree preferably in Engineering, with strong understanding of shipping.

· Minimum 2 years of experience in similar field and/or experience with software/service provider.

· Project management skills and software engineering literacy.

· Familiar with international shipping Regulations, especially about GHG emissions and energy efficiency.

· Operating knowledge of various Performance or Analytics software platforms.

· Strong analytical skills (with research-oriented approach) and the ability to translate data into useful analytics.

· Critical thinking and drive to explore an emerging field that involves.

· Committed and responsible in meeting deadlines with excellent time management skills

· Independent, outcome driven, organized and resourceful.

· Good communication, negotiation, and interpersonal skills and can work efficiently with multicultural teams.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

We are looking for an Accounts Executive (Payables) for one of our global shipping clients. The AP Executive will be responsible to assist the Accounts Manager in the Accounts Payable function and responsible for administering and monitoring invoices up to payment stage. The AP Executive will also liaise with various departments and vendors on problematic invoices, and assist in the analysis of periodic reports and ad hoc projects.

Responsibilities:

• Administer and monitor invoices up to the payment stage
• Processing of suppliers’ invoices received via mail or electronic invoicing system, verification of invoices against purchase order and delivery order and completes the accounts payable entry by updating the supplies and accounting system.
• Processing of port agents’ invoices for payment of proforma port advance and final disbursement account. Reconciliation of agents’ balances.
• Perform reconciliation of suppliers’ statement of account against outstanding suppliers’ ledger to ensure no unrecorded liabilities
• Checking of accounts coding on invoices
• Liaising and coordinating with suppliers on outstanding payments and issues.
• Liaising with various departments to resolve pending issues to avoid delay on payment.
• Assist in the analysis of periodic and adhoc reports.
• Any duties as assigned by the Accounts Manager.

Requirements:

• Minimum Diploma in Accountancy or equivalent
• 2-3 years of relevant working experience, preferably in Shipping industry
• Working knowledge of Danaos Enterprise / Oracle will be advantageous
• Ability to interact and liaise with various stakeholders.

To apply, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

We are looking for a meticulous and committed Post Fixture Coordinator for one of our global shipping clients. The candidate will be responsible for assisting the Post Fixture department in tasks such as issuing freight invoices, accounts receivable invoices, laytime calculation, etc. The ideal candidate should have at least 1-2 years of relevant experience in a similar role.

Responsibilities

· Issue freight and accounts receivable (AR) invoices, and diligently follow up.

· Compute laytime calculations accurately.

· Raising accounts payable (AP) vouchers, arrange payments and follow up.

· Liaise closely with various departments, including Accounting, Chartering and Operations teams.

· Handle reports for month-end closing purposes to ensure accurate financial reporting.

Requirements

· Diploma/Degree preferably in Maritime related studies.

· Minimum 1-2 years of work experience in the Shipping Industry.

· Able to communicate effectively and is a good team player.

· Good interpersonal skill and meticulous.

We regret that only shortlisted candidates will be notified.

We are looking for a meticulous and committed Accounting & Finance Assistant/Associate for one of our global shipping clients. The candidate will be responsible for assisting the Accounting & Finance department in handling account functions (AP/AR/GL) and month-end closing processes. The ideal candidate should have at least 2-4 years of relevant experience in a similar function.

Responsibilities

• Assist to manage account functions (AP/AR/GL).
• Coordinate financial transactions and address inquiries with banks and financial partners.
• Collaborate with internal teams and external suppliers as needed. (when necessary).
• Support month-end closing by preparing entries and reconciling accounts.
• Liaise with auditors for audit matters and audit schedules.
• Perform other ad hoc duties as assigned.

Requirements

• Diploma/Degree preferably in Accountancy.
• Minimum 2-4 years of work experience in Accounts department or Financial Institution.
• Able to handle high volume transactions.
• Good interpersonal skill, meticulous and good team player.

We regret that only shortlisted candidates will be notified.

We are looking for an experienced & proactive Senior Purchasing Executive for one of our shipping clients. Reporting to the Head of Technical, he/she will play a vital role in managing the company's procurement activities and ensuring the timely acquisition of goods and services necessary for the smooth operation of our vessels. He/she will be responsible for coordinating with suppliers, processing purchase orders, handling invoicing, and ensuring payments are made in accordance with established terms.

The ideal candidate would have a minimum5 years of relevant experience as a Purchaser with a Ship Owner or Ship Manager.

Key Responsibilities

Procurement Management:

· Identify suppliers and source materials, equipment, and services required for vessel operations.

· Negotiate contracts and terms with suppliers to ensure cost-effectiveness and reliability of the supply chain.

· Maintain accurate records of purchases, pricing, and inventory levels.

Purchase Order Processing:

· Generate purchase orders based on requisitions and requests from internal stakeholders.

· Verify purchase requisitions for accuracy and completeness before processing orders.

· Track order status and expedite deliveries as needed to meet operational requirements.

Invoicing and Payments:

· Receive and review supplier invoices, ensuring accuracy and compliance with contractual terms.

· Process invoices for payment approval, following established procedures and timelines.

· Coordinate with the finance department to ensure timely and accurate payments to suppliers.

Supplier Relationship Management:

· Build and maintain positive relationships with suppliers, addressing any issues or concerns promptly.

· Communicate effectively with suppliers regarding orders, deliveries, and payment inquiries.

· Monitor supplier performance and quality, taking corrective action as needed to maintain standards.

Compliance and Documentation:

· Ensure compliance with company policies, procedures, and regulatory requirements in all purchasing activities.

· Maintain organized records of procurement transactions, contracts, and vendor agreements.

Assist with audits and reviews as necessary to demonstrate compliance and accountability.

Qualifications

· Minimum 3 years of relevant experience as a purchaser with a Ship Owner or Ship Manager.

· Minimum Degree in Supply Chain/Logistics/Purchasing Management or any related disciplines.

· Good negotiation skills with high sense of integrity; and is resourcefuland proactive.

· Proven experience in purchasing, procurement, or supply chain management, preferably in the maritime industry.

· Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.

· Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.

· Knowledge of procurement software or systems is a plus.

Ability to work independently with minimal supervision and as part of a team when necessary.

We regret that only shortlisted candidates willbe contacted. Thank you for your understanding!

We are looking for an experienced and self-driven Vessel Operations Manager for one of our global shipping clients. You will play a pivotal role in managing the day-to-day commercial operations of time- chartered vessels and ensuring the requirements of the Charter Parties are fulfilled. This role requires close co-operation with various departments including but not limited to Chartering, Marine, Legal and Insurance and etc. The ideal candidate would have at least 3 years of experience working as a dry bulk vessel operator.

Responsibilities

· Managing and ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. Being responsible for maximising profit for each voyage.

· Maintaining close communication with all stakeholders of the voyage, including charterers, ship masters, customers, brokers and etc.

· Monitoring of vessel movements for executing of activities including bunker planning, appointment & coordination with agents and obtaining necessary documentations.

· Ensuring highest quality of customer service (Tonnage and Cargo). Developing a close working relationship with the customer, understanding their business needs to exceed their expectations.

· Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner.

Requirements

· Minimum Degree (With Maritime preferred)

· Minimum 3 years’ relevant experience in dry bulk vessel operations

· Good understanding of bulk shipping operations

· Experience in using Voyage Management System such as Softmar or IMOS will be an advantage.

· Good organization skills with ability to apply reasoning and judgment on critical issues.

Others

· Budget: S$6000 to S$12,000 per month depending on level of experiences

· Centralised location & good staff remuneration package and benefits

· 5-day work week + WFH flexibility

We regret that only shortlisted candidates will be contacted. Thank you for your understanding!

Our client, a leading MNC company, is actively seeking an experienced Front-End Developer (Intermediate/Senior) to contribute to the team. This person is responsible for system development and maintenance based on product requirements, current system design and instructions given by the team lead. The ideal candidate should have at least 5 years of active hands-on experience in front-end application development, independent, good organization, communication and troubleshooting skills.

Responsibilities

· Comprehend business requisites and translate them into integral features within applications.

· Rectify and debug applications, resolving technical issues efficiently.

· Develop product features and continuous improvement.

· Code robust and high-quality source programs to deliver complete applications within specified timelines.

· Conduct comprehensive functional and non-functional testing prior to application releases.

· Generate and maintain technical documents.

Requirements

· Possession of a university degree in computer science, information systems, or a related field.

· Demonstrated hands-on experience of at least 5 years in active application development.

· Proficiency in crafting web-based application development.

· In depth knowledge and experience in UI framework such as Vue.js, Angular or React.

· Experience working with message queues (Kafka/RabbitMQ/SQS etc.)

· Exposure to project development within an Agile Scrum Methodology framework.

· Understanding Azure technologies and applying source control management with Git.

· Strong trouble shooting skills and high attention to details.

· Knowledge of Parallel Programming, optimization, and Microservice will be an added advantage.

· Strong communication skills (verbal & written), Team Player, Responsible and self-organizing

· Focus, Commit and Independent

Others

· MNC, good corporate culture and 5-day work week (town area).

· With variable bonus.

To apply, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified.

We are looking for an Accountant for one of our ship owner clients. Reporting to the CEO directly, the incumbent will need to have at least 4 years of relevant experience in financial analysis and reporting.

Responsibilities:

• Operating company accounts on QuickBooks accounting software.
• Responsible for full set of accounts and monthly accounts closing.
• Perform bookkeeping such as General Ledger, Accounts Payable, Accounts Receivable, Project Costing, Fixed Assets, Cash Management and Bank Reconciliation in both QuickBooks and excel schedule.
• Prepare and maintain records of purchases and payments.
• Adhere company mode of payments.
• Prepare financial reports including Income Statement and Balance Sheet according to the FRS and GAAP standards.
• Prepare and submit quarterly GST returns to IRAS.
• Liaise with the external auditor, tax agents and company corporate secretary.
• Respond to remittance and other bank queries.
• Reports to the Directors and handles ad-hoc assignments.
• Handling company HR matters and duties such as interviewing potential candidates, managing monthly payroll, monthly CPF submission and yearly employee's income tax submission.
• Handling company administrative matters such as replenish office pantry supplies, stationery supplies and opening company mailbox.

Requirements:

• Minimum a Bachelor’s Degree, Professional certification such as CPA or ACCA is a plus.
• Preferably at least 4 years of relevant working experience, Proficient in financial analysis and reporting.
• Excellent communication skills and time management.
• Ability to work in a team and manage multiple priorities.
• Proficient in Microsoft Excel and adaptable to Accounting softwares.
• Attention to detail and ability to spot errors and inconsistencies.

We regret that only shortlisted candidates will be notified.

We are looking for an experienced IT Security Engineer for one of our global clients who is an established and leading Maritime service provider. This person will be responsible for providing day-to-day IT Security support for internal stakeholders within the organization. The ideal candidate would have at least 2 years of hands-on experience working in a security operation, incident response, vulnerability management or related field. Work experience for AWS and Oracle Cloud Infrastructure will be an advantage.

Responsibilities:

· Manage communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers.

· Design, develop, implement, and coordinate policies and procedures for all areas of information technology to assure data accuracy, security, legal and regulatory compliance; assure compliance with Standard.

· Implement, maintain, and ensure maximum uptime for IT systems and user support.

· Hands-on experience on IT supports and perform the hardware and software installation and maintenance.

· Support the IT infrastructure with a focus on Cloud server and in-house server in office.

· Maintain the telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS maintenance, database management, end-point protections.

· Maintain IT Operations & system/network appliance, IT Administration & Resource Planning.

· Business Recovery, Security Risk & Operational Risk, Project Management, PDPA policy,
Documentation & Work Procedure Manual to ensure compliance and regulatory requirements and industry standards.

· Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring
dashboard for any abnormalities.

· Carry out any additional responsibilities assigned by the Supervisor.

Job Requirement:

· Diploma/degree in computer studies

· 2 years of experience working in a security operation, incident response, vulnerability management or related field.

· Demonstrated experience in network security, server security, endpoint security, web security etc.

· Technical knowledge Network switches, servers, PCs, printers, and other equipment all fall under the IT infrastructure engineers purview.

· Have the knowledge to manage VLANs on wired/wireless networks.

· Strong knowledge of security principles, technologies, and industry best practices.

· Experience with log analysis, malware analysis, and network traffic analysis.

· Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues, and develop effective solutions.

· Work experience for Oracle Cloud Infrastructure and AWS would be advantageous.

· Have teamwork spirit, weekend support are required when needed.

· Be fluent in English listening, speaking, reading, and writing.

Interested applicants, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified.

Our client is one of the leading manufacturers of industrial generators. We are looking for a Marine Field Service Engineer for commissioning, troubleshooting and repair of marine generators. Qualified candidates should have hands-on experience with assembly and repair of marine generators, and/or familiar with marine electronics and automation systems.

Responsibilities

• Standby support and 24/7 emergency call for customer support.

• Providing after-sales technical support, site recovery and maintenance responsibilities to

distributors/end customers.

• Provide the installation, commissioning, and on-site training to support the customers according to

the scope of the project.

• Generate a service report to customer in a systematic manner.

• Investigate and handle all customers’ complaints related to product failures.

• Investigates root causes of failures and recommend solutions.

• Review and assist in determining the extent of damage and repairs of warranty claims from

distributors.

• Maintain close working relationship with our key customers to ensure the follow through until the

issue is resolved.

• Develop service training material, ensures all technical and training documents are up-to-date and

organized.

• Provides specific training to distributors and dealers for service and troubleshooting skillsets,

ensuring optimum service level at all distributors.

Requirement

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience

• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region

• A team player with strong problem-solving skills and task oriented

• Possess strong customer service orientation, enthusiasm for power generation products, electrical

and control system.

• Candidates with equivalent professional background will be considered.

• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU)

and synchronization system will be advantageous.

Core Competencies

• Focus on the End Customer – Engage with internal and external customers to understand needs (as

opposed to an intermediary), the primary focus of one's feedback, analysis, and actions.

• Set High Standards of Performance - Assume responsibility and accountability for successfully

achieving goals or completing assignments; develop standards of excellence rather than waiting for

standards to be imposed.

• Build Trust - Provide information to others in a way that is candid, informed, encompassing, and

not manipulative; receive information from others in a way that demonstrates openness and

thoughtful consideration of their ideas.

• Drive Continuous Improvement - Initiate action to improve existing conditions and processes. Use

appropriate methods to identify opportunities, implement solutions, and measure impact.

We regret that only shortlisted candidates will be notified