Total 4 job vacancies by Ingenious Med, Inc.

We are actively looking for a motivated, critical thinking individual to intern with a strategic emphasis on the functions related to software implementation functions that directly influence bringing users live on our software application. This internship is designed to provide a hands-on experience in shaping and executing impactful project management, application implementation, and integrations.

The primary goal is to immerse the intern in a comprehensive software professional services environment, with a clear understanding of how to directly contribute to software implementation success from kick-off to go-live.

Responsibilities:

• Project Management:
  • Review and refine project plans.
  • Forecast project scope.
  • Coordinate and attend project calls, documenting project risks and issues and assist in pursuing resolution.
• Application Implementation:
  • Set-up and add/configure new users in the software application.
  • Attend software implementation project call, documenting important consult findings with Application Consultants.
• Integrations:
  • Attend integration project calls, documenting key configuration needs and testing results
  • Address low-complexity integration tasks, such as reviewing mappings and connecting existing interfaces to new sites
• Professional Services Financial Forecasting:
  • Review existing Sales Opportunities from Sales team reports and forecast potential future revenue.
  • Review current projects and update WIP reports with forecast modifications.

Qualifications:

• Currently pursuing a degree in Business, Computer Science or a related field.
• Effective communication skills, both written and verbal.
• Familiarity with Microsoft Office products including Excel, Word and PowerPoint.
• Analytical mindset with the ability to interpret data and draw actionable conclusions.
• Critical thinker who can actively listen to customer feedback and translate it into actionable solutions.
• Initiative-taking and able to thrive in a collaborative team environment.

Benefits:

• Gain practical experience in lifecycle of software implementation projects.
• Work closely with a supportive and experienced Professional Services team.
• Exposure to a variety of project management, interface/integration and software implementation functions and methods.
• Exposure to measuring and understanding Software Professional Services team productivity and profitability.
• Networking opportunities within the industry.

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Intern Program Description:

Healthcare Software Business (HSB) Intern Program at Harris Novum

The Harris Novum Healthcare Software Business (HSB) Intern Program has three main objectives: 

Objectives 

Grow experience: provide undergraduate students with a first (or near-first) experience working within an industry-leading healthcare software business  Build skills: promote development of a set of business, self-reflection, and interpersonal skills that will serve undergraduate students in a range of healthcare, software, or business positions  Gain insights: instill self-awareness, ownership, and agency in each undergraduate student so they can more readily navigate healthcare, software, or business careers 

Description 

Overview 

Selected students will spend 2-3 months embedded as interns in an industry-leading healthcare software-as-a-service (SaaS) company.  

Program Leadership

A Program Director and Executive Leader administer the HSB program and ensure the intern receives feedback on character, skills, growth, and performance. An Executive Mentor is assigned to each intern and serves as a consistent professional resource for the duration of the internship.  

Program Structure 

The program delivers core curriculum content and project-based work.

Core Curriculum 

Core curriculum sessions are delivered by domain experts and will cover company best-practices in: 

(1) Leadership & Management  

(2) Finance & Accounting  

(3) Operations & Human resources   

(4) Sales & Marketing   

(5) Professional Services & Customer Support  

(6) Cybersecurity & Healthcare Data Security  

(7) Research & Development  

(8) Product Development

Projects

Interns embed in at least one department and complete an individual or group project with the support of a Project Sponsor. Project Sponsors serve as the point resource for the intern for the project, integrate the intern into departmental meetings, and help the intern navigate interactions within the department and wider organization. At the conclusion of the project period interns summarize their project findings in oral and/or written format.  

Who should apply? 

Undergraduate students with an intention of pursuing a first job or graduate degree in healthcare, software, or business.

Eligibility and Deadlines

Eligibility 

To be eligible to apply for the HSB Program applicants must be: 

At least 18 years of age A U.S. citizen or permanent resident An undergraduate student currently enrolled in an accredited 2- or 4-year college or university; with at least one semester left of undergraduate education by the time the HSB starts

Application Overview

Thank you for your interest in the Novum Healthcare Software Business (HSB) Intern Program.

This application consists of five tasks: 

• Complete Applicant Form 
• Complete Rank Choice Question
• Upload answers to essay and short answer questions.
• Upload transcript  
• References

You can save your progress to exit and return to the application.

Essay and Short Answer Questions 

Essay and short answer questions must be answered by all applicants. Please upload your written essay and short answers in the attachments tab. 

Transcripts 

Transcripts are required of all applicants. Unofficial transcripts are acceptable. Please upload a PDF copy of in the attachments tab.

References 

Please request a reference from someone who is familiar with your character, strengths, skills, work ethic, and performance. This could be a professor, teacher, supervisor, employment manager, coach, community leader, mentor, or another role who can provide these insights.  Your references will be sent an email with a link and instructions when you complete each request. Please make sure the email address you enter is correct and that your references are expecting that email. Sometimes these emails may get caught in spam so please ask them to check their spam folder if they don't see the recommendation request. 

Application

Harris Novum Healthcare Software Business (HSB) Intern Program

Rank Choice Question

Please rank your interest in each of the following: 

(1) Leadership & Management 

(2) Finance & Accounting 

(3) Data & Analytics

(4) Operations & Process Improvement

(5) Human resources  

(6) Sales & Marketing

(7) Competitive Analysis

(8) Professional Services 

(9) Customer Support  

(10) Technical Operations

(11) Cybersecurity & Healthcare Data Security 

(12) Product Development

Essay Questions

• Background: Describe how your experiences with education, competition, role models, or other experiences have shaped your thinking about motivation, challenges, teamwork, or achievement. (limit 300 words)
• Career Plans: Describe how participation in this intern program would contribute to your future career plans. If you wish, you may use a portion of this response to elaborate on any of your highest ranked areas in the Rank Choice section above. (limit 300 words)
• Work Experience: Although no specific area of work experience is required for this intern program, please describe your roles in previous jobs or projects and your most valued lessons from those work experiences. (limit 300 words) 

Short Answer Questions

• Strengths, Skill Sets, and Self Awareness: Many people have strengths or skill sets that are a “double-edged sword.” Most of the time in life, those strengths or skill sets tends to serve that person well and are therefore reinforced and reused. But at other times, they can have an opposite, deleterious effect. Tell us about at least one of your strengths or skill sets that best matches that description and describe what you've learned about when and how to use them, and most importantly when to modulate or when to not to use them. (limit 300 words)
• Open Ended: Is there anything else you would like us to know about you, e.g. a subject that fascinates you, or a hobby you really enjoy and why it’s important to you? (limit 300 words)

We are seeking a highly motivated R&D Test Engineer Intern to join our team. This internship offers the opportunity to gain hands-on experience in software testing and automation within a fast-paced and collaborative environment with a strategic emphasis on automated software testing. The primary goal is to assist with test automation, research various automation tools, and develop test automation prototypes that can be demonstrated to the team.

Responsibilities:

• Automated Test Development:
  • Learn the current automation testing tools and framework.
  • Assist with automation runs and interpreting test results.
  • Develop new automation tests and maintain existing automation tests.

• Research Automation Tools:
  • Independently research new uses for existing automation tools.
  • Independently research ways to use existing tools or new tools to verify the functionality, performance, and scalability of our software applications.
• Develop Prototypes:
  • After completing research, develop prototype for new uses of automation, which may include load testing and/or performance testing or any other solution that creates additional efficiencies and time savings for the QA team.
  • Demonstrate prototype to the team.
• Team Work:
  • Participate in Scrum ceremonies.
  • Assist team members in working tickets as needed.
  • Participate in pair programing and code reviews as learning opportunities arise.  

Qualifications:

• Currently pursuing a degree in Computer Science, Software Engineering, or related field.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both verbal and written.
• Excellent interpersonal skills.
• Ability to work independently or as part of a collaborative team in a dynamic environment.
• Proactive, self-motivated, and driven.

Benefits:

• Gain practical experience in software automated test development.
• Exposure to automated testing tools and platforms.
• Work closely with experienced professionals in the software development industry.
• Opportunity to contribute to real-world projects and make a meaningful impact.
• Networking opportunities within the industry and potential for future career opportunities within the company.

About Us: Ingenious Med is a dynamic and innovative software development company dedicated to delivering cutting-edge solutions to our clients. We specialize in improving physician productivity and revenue optimization. Our team is composed of passionate individuals who thrive on pushing the boundaries of technology and delivering excellence in every project.

...

Healthcare Software Business (HSB) Intern Program at Harris Novum

The Harris Novum Healthcare Software Business (HSB) Intern Program has three main objectives: 

Objectives 

• Grow experience: provide undergraduate students with a first (or near-first) experience working within an industry-leading healthcare software business 
• Build skills: promote development of a set of business, self-reflection, and interpersonal skills that will serve undergraduate students in a range of healthcare, software, or business positions 
• Gain insights: instill self-awareness, ownership, and agency in each undergraduate student so they can more readily navigate healthcare, software, or business careers 

Description 

Overview 

Selected students will spend 2-3 months embedded as interns in an industry-leading healthcare software-as-a-service (SaaS) company.  

Program Leadership

A Program Director and Executive Leader administer the HSB program and ensure the intern receives feedback on character, skills, growth, and performance. An Executive Mentor is assigned to each intern and serves as a consistent professional resource for the duration of the internship.  

Program Structure 

The program delivers core curriculum content and project-based work.

Core Curriculum 

Core curriculum sessions are delivered by domain experts and will cover company best-practices in: 

(1) Leadership & Management  

(2) Finance & Accounting  

(3) Operations & Human resources   

(4) Sales & Marketing   

(5) Professional Services & Customer Support  

(6) Cybersecurity & Healthcare Data Security  

(7) Research & Development  

(8) Product Development

Projects

Interns embed in at least one department and complete an individual or group project with the support of a Project Sponsor. Project Sponsors serve as the point resource for the intern for the project, integrate the intern into departmental meetings, and help the intern navigate interactions within the department and wider organization. At the conclusion of the project period interns summarize their project findings in oral and/or written format.  

Who should apply? 

Undergraduate students with an intention of pursuing a first job or graduate degree in healthcare, software, or business.

Eligibility and Deadlines

Eligibility 

To be eligible to apply for the HSB Program applicants must be: 

• At least 18 years of age
• A U.S. citizen or permanent resident
• An undergraduate student currently enrolled in an accredited 2- or 4-year college or university; with at least one semester left of undergraduate education by the time the HSB starts

Deadlines

The completed application form, letter of recommendation, and transcripts must be submitted by April 1, 2024 

Application Overview

Thank you for your interest in the Novum Healthcare Software Business (HSB) Intern Program.

The application deadline for the Summer Program is April 1, 2024.  

This application consists of five tasks: 

• Complete Applicant Form 
• Complete Rank Choice Question
• Upload answers to essay and short answer questions
• Upload transcript  
• References

You can save your progress to exit and return to the application.

Essay and Short Answer Questions 

Essay and short answer questions must be answered by all applicants. Please upload your written essay and short answers in the attachments tab. 

Transcripts 

Transcripts are required of all applicants. Unofficial transcripts are acceptable. Please upload a PDF copy of in the attachments tab.

References 

Please request a reference from someone who is familiar with your character, strengths, skills, work ethic, and performance. This could be a professor, teacher, supervisor, employment manager, coach, community leader, mentor, or another role who can provide these insights.  Your references will be sent an email with a link and instructions when you complete each request. Please make sure the email address you enter is correct and that your references are expecting that email. Sometimes these emails may get caught in spam so please ask them to check their spam folder if they don't see the recommendation request. 

Application - (Please fill out this information during the questionnaire)

Harris Novum Healthcare Software Business (HSB) Intern Program

Rank Choice Question

Please rank your interest in each of the following: 

(1) Leadership & Management 

(2) Finance & Accounting 

(3) Data & Analytics

(4) Operations & Process Improvement

(5) Human resources  

(6) Sales & Marketing

(7) Competitive Analysis

(8) Professional Services 

(9) Customer Support  

(10) Technical Operations

(11) Cybersecurity & Healthcare Data Security 

(12) Product Development

Essay Questions

• Background: Describe how your experiences with education, competition, role models, or other experiences have shaped your thinking about motivation, challenges, teamwork, or achievement. (limit 500 words)
• Career Plans: Describe how participation in this intern program would contribute to your future career plans. If you wish, you may use a portion of this response to elaborate on any of your highest ranked areas in the Rank Choice section above. (limit 500 words)
• Work Experience: Although no specific area of work experience is required for this intern program, please describe your roles in previous jobs or projects and your most valued lessons from those work experiences. (limit 500 words) 

Short Answer Questions

• Strengths, Skill Sets, and Self Awareness: Many people have strengths or skill sets that are a “double-edged sword.” Most of the time in life, those strengths or skill sets tends to serve that person well and are therefore reinforced and reused. But at other times, they can have an opposite, deleterious effect. Tell us about at least one of your strengths or skill sets that best matches that description and describe what you've learned about when and how to use them, and most importantly when to modulate or when to not to use them. (limit 300 words)
• Open Ended: Is there anything else you would like us to know about you, e.g. a subject that fascinates you, or a hobby you really enjoy and why it’s important to you? (limit 300 words)

The Project Manager is responsible for managing project scope, functional and technical project resources, and interfacing with multiple departments including Sales, IT, Development, Services, and Support in order to ensure successful and on-time delivery of the defined solution implementation.  Additional work activities may include involvement in supporting change management and deployment activities.

Primary Functions:

Overall Project Management:

• Oversee the project and manage execution to plan.
• Run client kick-off, planning and design meetings.
• Participate in regular, internal and external project management meetings.
• Handle internal and external project status reporting.
• Manage to project scope on time and on budget.
• Ability to forecast project hours by resource and explain reasons for variances.
• Ensure good cooperation with team members and with other teams.
• Post Go Live Project Support for issue resolution.
• Being available to travel to customer.
• Knowledgeable user of Microsoft Office programs (e.g. Outlook, Teams, Word, and Excel)

Implementation of projects:

• Assist with Pre-Sales workshops and assisting with the creation of Statement of Work documents.
• Acts as the primary contact for customers and third-party vendors during the Project
• Run customer functionality workshops.
• Guide customers in designing the solutions configuration applying best practices and for maximizing business benefits.
• Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution.
• Document and review functional / technical specifications and gain approval from the customer.
• Maintain Project Plans and Project Budgets
• Manage Project Escalations both internally and externally.
• Seek additional opportunities and managing Project Change requests to ensure Project Scope is maintained.
• Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support.

Continuous improvement and knowledge management:

• Contribute to company objectives of enhancing value brought to customers, service offerings, company expertise and delivery processes.
• Identify opportunities for enhancement and improvement of the implementation processes.
• Support global knowledge program and stimulate cross team knowledge sharing.
• Manage the required cooperation with other teams: commercial, technical and support teams.
• Other duties as assigned by management.

Competencies:

• Action Oriented
• Approachability
• Customer Focus
• Informing
• Integrity and Trust
• Listening
• Managerial Courage
• Patience
• Peer Relationships
• Technical Learning
• Time Management

Supervisory Responsibility:

This position has no supervisory responsibilities.

Required Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree in business or technology related field from an accredited institution
• Must have 3+ years of experience as a software implementations Project Manager
• Knowledge of project management tools and software packages.
• Enterprise technology delivery
• Ability to operate well in fast-paced, collaborative environment.
• Operational, technical marketing and management skills
• Must be a good communicator.
• Leadership qualities and excellent problem-solving ability
• Ability to travel up to 70%. Travel is based on client projects and frequency varies.

Preferred Qualifications:

• Healthcare industry related software experience is preferred.
• PMP / PMBOK certification are nice to have.

Working Environment:

This job operates in a professional office environment in the Atlanta, Georgia area although telecommuting is allowed, adhering to the Harris remote work policy guidelines. This role routinely uses standard office equipment such as computers, phones, printers, and photocopiers.  Periods of stress may occur. 

This role involves exposure to Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Expected Hours of Work:

Some flexibility in hours is allowed, but the employee must be available during the "core" work hours.

Travel:

70%

AAP/EEO Statement

Harris Computer is an EEO/AA/Disability/Vets Employer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Junior Account Executives are responsible for maintaining and expanding relationships with existing clients. Junior Account Executive will play a proactive role, encompassing a deep knowledge of a client’s organization and being in-tune with its short-term initiatives and long-term business goals. This role works closely with members across the organization to ensure Ingenious Med’s commitment to outstanding products, customer service and company expansion.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Meets assigned AR Collection Goal
  • Help AR team collect payments in a timely manner
• Establishes productive, professional relationships with key personnel in assigned territory
• Meets assigned targets for account retention and renewals
• Manage Support and Project Escalations within the organization for assigned clients
• Manage distribute, and track delivered content to all assigned clients including regulatory updates
• Works with various departments within the organization (tech support, implementations, account management) to ensure prospective and current clients’ needs are being met in a timely manner
  • Junior Account Executive will spend focused time with all facets of the business, including but not limited to; Professional Services, Support, and Product Development to grow skill set and knowledge of Healthcare IT Business
• Scheduling and conducting a regular cadence of Account Reviews and status conference calls with clients
• Maintaining high customer satisfaction ratings and ensuring renewal of assigned client accounts
• Remaining current on healthcare industry trends and regulatory issues and providing clients with a consultative analysis of solution available within Ingenious Med
• Responsible for maintaining accurate data in CRM, Salesforce
• Complies with the organization’s compliance program and policies including but not limited to timely completion of assigned compliance and other company training.

TRAVEL REQUIREMENTS

• 10-25%
• Fulltime Remote Position

KEY COMPETENCIES

• Polished presentation skills
• Comfortable leading client calls
• Consultative selling, and ability to problem solve on the fly
• Superior customer service skills.
• Friendly, cheerful, “can-do” demeanor.
• Excellent time and task management skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to explain complex technical concepts in layman’s terms.
• Adaptable to shifting priorities and work effectively in a fast-paced environment.

QUALIFICATIONS

• Bachelors Degree, or equivalent experience
• Quick learner of CRM tools (Salesforce) or existing understanding
• Ready to Learn and understand Healthcare IT Business