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Overview
The Market Risk Management & Product Control department operates within the Trading Risk Management unit and is responsible for the daily measurement, control and assessment of the market risk profile and profit & loss of the trading books in the bank and provides advice to senior management on risk positions and stress testing. The department is globally setup within squads with product owners covering most aspects of the work on a specific asset class delivering a global vision of working in an aligned fashion. It is an agile scrum framework that suits itself well to a dynamic workload where teams jointly deliver within short timeframes. The successful candidate will be part of the global squad covering main risk reporting and management duties as well as contributing features to global projects of the asset class.
Job description – Analyst
The role of the Market Risk Manager & Product Controller is to monitor and analyze P&L and market risk exposure on a day-to-day basis for Rates Trading desks. It involves monitoring and measurement of positions against the bank’s limits. In addition, the analysis and calculation of independent valuation adjustments and reserves are part of this role. The wider team in Singapore consists of seven other members covering Credit Trading, Global Securities Financing, Structured Financing. The team has a joint responsibility to deliver on the quarterly requirements for reporting/control as well as system project roll-outs and regulatory compliance projects involving their respective asset class.
Key Responsibilities
Daily
Monthly
Special Duties
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Description
Your key responsibilities:
Required skills and experience:
Preferred skills and experience:
Official account of Jobstore.
Description
Your key responsibilities:
Required skills and experience:
Preferred skills and experience:
Official account of Jobstore.
ING Wholesale Banking Asia is looking for a Regional KYC Manager, to support Asia Regional KYC related initiatives & deliverables in the region spanning 11 WB Asia locations.
Job description
This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.
This role requires strong FEC Knowledge & hands-on experience in KYC area including regulatory requirements, KYC tooling and operational implementation aspects. The person in this role will also act as KYC Risk Ambassador within 1st LoD & promote a strong Risk culture.
Key Responsibilities:
Knowledge and Experience
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The Head of Group Reporting is a member of the External Reporting management team within the Finance department of ING Wholesale Banking Asia. You are manager of the Group Financial Reporting team based in Singapore and you are the regional lead providing advice and support towards the Heads of Finance in the other branches in the region and the Finance Staff working in the regional shared service centre in Manila (~ 20 FTE); to ensure that we deliver consistent and aligned reporting throughout the region.
You are result-oriented and have sound knowledge and experience in the Financial sector. You excel at developing teams and individuals. At the same time, you are detail orientated and capable of approaching issues from analytical and strategic perspective and then defining concrete solutions that are practical to implement. You are independent, like to work on multiple tasks and can pro-actively manage multiple stakeholders.
Your most important tasks will include:
Who are we looking for, your profile & competencies:
You recognise yourself in the values of ING and our set of Orange Code behaviours. Find more information on: https://www.ing.jobs/netherlands/Why-ING/Orange-Code.htm
In addition, you have:
Your Work Environment
ING Wholesale Banking Asia Finance has a dynamic culture, characterised by open, direct and informal communication, with a focus on teamwork.
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Department Overview
Telecom, Media & Technology and Healthcare is one of our key sectors within ING Wholesale Banking where work with a number of companies and financial sponsors to support their banking needs. We are seeking roles for our Singapore regional office as well in HK, where we maintain another hub for TMT/HC in Asia.
Main Responsibilities
Work with the sector team members on ongoing live deals for clients and assist the team members on tasks such as performing due diligence, company and industry research, performing financial and credit analyses, assist in the preparation of credit packages and other adhoc tasks;
Research specific markets and sub-sectors in the Healthcare and/or Technology industry and develop a database of potential target clients for the chosen markets / sub-sectors;
Preparing adhoc reports and presentations as appropriate.
"The recruited person for the position advertised in the job post will be recruited as “student intern” / “work experience student” during a period of exempt student employment, for exemption from Statutory Minimum Wage".
Skills & Requirements
Requirements
Full time university student in 2nd, 3rd or final year, and postgraduate student
Field of study to be related to finance/business/economics or banking (with evidence of strong academic performance). Students in the medical field including pharmacy with strong interest in finance, may also be considered.
Familiarity with the TMT or healthcare sectors in Asia will be helpful.
Should be familiar with Microsoft Office and financial modelling.
Excellent oral and written communication skills in English
***The Internship starts in Q2 2024 and lasts for about 6 months.***
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Who we are:
ING Bank NV is a global bank with a strong European base. Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business. The Dublin branch has ~85 staff and focuses on Wholesale Banking only – sector-focused lending, capital structuring and advisory, transaction services and sustainable finance solutions.
We are offering an opportunity to gain exposure to a new, strategically important, and high-profile team within ING Wholesale Banking. The team will be supporting internal lending teams across the entire global ING Wholesale Banking network.
We are looking for intermediate level candidates to join our team. You will carry primary responsibility for some of the key processes related to centralised lending support, along with guiding a team of juniors. You will also support Team Leads on driving standardisation and process improvements.
Who we’re looking for:
Main Responsibilities
Workflow management – Ensuring work shared by our front office teams is picked up and delivered within agreed timelines; Scoping of new workflows within the sector / teams; Ensuring all team members are adequately utilized and urgent workflows are reprioritized; All activities done by the team and the system downtime to be accurately captured in the MIS data.
FO relationship management – Ensuring that emails and queries are answered promptly; Full clarity on delivery timelines to be provided to the front office teams; Audit trail of discussions to be maintained via emails.
Covenant Monitoring – Ensuring that the team's covenant backlog is minimized as much as possible; Four eyes process adherence; Ensuring that the quality checks are done, and a QC tracker and feedback log is maintained; Ensure all work done is in line with the agreed operating procedures.
Quality improvement – Be the first point of contact for any quality related escalations from front office teams; Identifying any quality gaps and ensuring quality standards are maintained; Guiding team on queries, identifying training requirements and facilitating knowledge transfer.
Compliance – Ensuring no process or compliance lapses; Trainings to be completed before due dates; Ensuring new policy updates are communicated to the team and implemented.
Talent Management – Supporting the overall talent management process; Hiring, Retention and Career Progression.
Operations – Provide various MIS data as required; Manage day to day operational challenges – leave management, resource management, etc. to minimize impact on workflows and quality.
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Job Specification:
The Corporate Sector Coverage team aims to seamlessly originate, coordinate, and execute integrated propositions towards our clients. The strategic goal of the CSC team is to identify and build long term client relationships leveraging synergies with ING’s Sector model, Network, ESG in pursuit of delivering a differentiated client experience. The RM is responsible for taking responsibility for, and building a multi-product, cross-sector client portfolio.
The CSC team is responsible for the delivery of the bank’s products and services into the Gulf Corporation Council region (GCC) and wider Middle East. Traditionally known for its abundance of oil and gas the GCC is made up of six countries - Kuwait, Oman, Bahrain, Qatar, Saudi Arabia, and the United Arab Emirates. Sustainability is a key topic for the region, given the need to accelerate the energy transition. This is a key pillar to ING’s Middle East strategy.
ING is looking for a Vice President level Relationship Manager (“RM”) to take on existing clients and build the CSC client portfolio. The role will report to the Head of CSC ME. The ideal candidate has a track record of working for an international bank as a relationship manager, with knowledge of the region and the clients.
As part of the Corporate Sector Coverage team, the Relationship Management (“RM”) will join the existing 3-person team. The candidate will take on and manage a client portfolio of new and existing clients.
The candidate will be responsible for the end-to-end coverage of a portfolio of corporate clients. You will have a strong understanding of the banks Middle East strategy and client proposition and will work to identify opportunities that align with ING’s Risk, Sector and ESG appetite.
Working with the Sector and Product teams, the RM will manage the client relationships and will be the central point managing the Virtual Client Team and preparing the delivery of integrated client pitches.
Main Duties and Responsibilities of Role:
Parent Account Managers (PAMs) and Local Account Managers (LAMs) are in the lead when identifying, analysing, and delivering new clients and/or new financial offerings to existing clients of the organisation.
Profile:
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The Opportunity – Customer Journey Expert – Tribe Lending - Dublin
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization.
Our strategic direction is that we build the future of Wholesale Banking for our customers and employees. We create a fast, seamless, personalized & Data driven Digital Lending Experience.
The tribe consists of three Areas: 1) Area Client Offering & Investors, 2) Area Client Services & Reporting and 3) Area Expert Squads.
The open positions are for the Area Client Offering & Investors. Within this area we have a number of initiatives which will contribute to making the lending processes fully digital, data driven and reduce the ‘time to yes’ for our clients. We will do this through rethinking, replacing and reinventing current processes and tooling while ensuring compliance to policy and regulations by design. There are a number of different domains within this area but our current open positions are specifically related to:
End-to-End Lending – Loan Origination: You will work in the Commercial Loan Origination or CLO team. CLO is an off the shelf product which we are designing and customizing to fit ING needs. The CLO team is responsible for designing, implementing and rolling out the digital approval journey across WB for our sectors/products, a.o. Real Estate Finance, Project Finance, Corporate Sector Lending and Financial Institutions. We enable our front office and risk colleagues to digitally structure deals, perform regulatory checks and receive approvals. It is an integral part for our origination and monitoring activities and therefore plays a crucial role in the financial performance and regulatory compliance of the Bank. You are also involved in development of the complicated data visibility framework and user access management in CLO.
End-to-End Lending – Loan Monitoring: Focus areas within the Loan Monitoring space include: i) automated Early Warning Indicator monitoring; ii) creating Insights & Analytics based in data to support decision making; iii) redesign and automation of our global Covenant Monitoring processes; iv) creating an AI driven automated credit approval solution for low risk deals and; v) transitioning WB towards active in-life monitoring to reduce time spent on credit approval requests. We are also experimenting with the use of Large Language Models (LLM’s) and AI to streamline and automate our processes where possible.
PricING: Pricing is an application sitting in the loan origination journey, which enables our front office colleagues to calculate income, risk and profitability of potential transactions. The application plays a fundamental role in ensuring ING is properly remunerated for the risk it takes when lending, PricING is integral to Wholesale Banking strategy. The PricING team is responsible for keeping the
application in line with ING and user needs, including understanding how regulatory and bank strategic changes impact the customer journey and technical specifications of the product, while providing hands-on support to our end users. Regulatory changes (e.g. CRR III) mean it is a busy and interesting time on the team. The scope of this application and team will grow over time.
We aspire to design & develop the next generation End-to-End Lending journey and transform the way clients and employees interact with each other to the best customer experience in the market for ING. This is a challenging area due to the high degree of complexity in processes and product offering. At the same time this is an Area which will directly impact the daily work of our >2,000 WB Front Office and Risk colleagues globally, the speed which we can execute deals for our clients (with distribution in mind), which will ultimately enable ING WB’s growth strategy.
Role and Responsibilities
The Customer Journey Expert (“CJE”) has a responsibility for the development, management and harmonization of services with the aim to provide a differentiating customer and employee experience. We are looking for a CJE with strong (strategic) knowledge of Lending Products and analytical skills regarding for example Corporate Lending, Project Finance, Acquisition Finance, Real Estate Finance, Financial institutions etc. Candidates with a deeper understanding in the domain of lending products / risk are also invited to apply.
Key Responsibilities
• Stakeholder management: User value is our main priority. Together with the squad, you will craft and decide the stakeholder communication strategy. You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value.
• Content alignment: For the squads and your chapter you are the to-go person regarding Lending Product and Front Office or Risk-Return processes. Continuously improve the Product and customer journey based on policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape.
• Bridging the gap between users and developers, data analyst in the team. Translating the voice of the user into clear requirements for your IT colleagues.
• Risk management: to build a safe and secure Product, working together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.
• Knowledge Sharing: Continuous learning and sharing of your experience/ knowledge with the Tribe and colleagues from different domains. You are the
example in giving and receiving feedback to improve yourself, the squads and the chapter. • Agile Development: You will use different ways of working like design thinking, lean startup and agility to ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast.
What is in it for you?
We are looking for someone who is tired of the current processes and systems. Someone with a growth mindset, who wants to drive change and work on digital innovation initiatives. We will provide you with the environment and support to learn new skills via trainings and hands on experience (e.g. IT, product development etc.), and turn your innovation ideas into reality (e.g. via design sprints, hackathons etc.). You will be enabled to “Do Your Thing” working with a cross-functional squad (CJEs, DevOps, Data Analysts, UX), in a diverse, fun and energetic Area.
Proven track record and technical skills:
• Bachelor’s Degree, preferably in Finance (e.g., Accounting, Business Administration, Economics) or a related field)
• Minimal 3-5+ years of working experience
• Thrives in a collaborative virtual team environment, working closely with colleagues across various locations that are working towards common goals
• Enjoys working to improve process and procedures that require engagement with various other stakeholders
• Is a “self-starter” who is willing to take the lead on projects and initiatives for the benefit of the Lending Tribe and the broader ING WB
• You have a pro-active attitude; you speak up about your ideas
• Open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Risk Management lending teams or credit risk transaction approval
• Interested in new technological and data science applications
• Excellent command of English
• Has excellent written and oral communication skills. Experience and proficiency in PowerPoint will be an asset
• Is detail-oriented and accurate, you can manage multiple projects simultaneously and meet tight deadlines
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
What we offer you
• A clear purpose, a unique offer, and a range of benefits
• Personal growth & challenging work with the opportunity to acquire skills, experience and progress your career in banking.
• Informal, dynamic workplace with innovative colleagues supporting your endeavours.
• Exposure to an international environment and close collaboration with colleagues across the globe
• On-the-job training to translate theory into practice, learning from highly experienced professionals.
Questions?
Contact Aidan McGeown for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
The Opportunity – Customer Journey Expert – Tribe Lending - Dublin
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization.
Our strategic direction is that we build the future of Wholesale Banking for our customers and employees. We create a fast, seamless, personalized & Data driven Digital Lending Experience.
The tribe consists of three Areas: 1) Area Client Offering & Investors, 2) Area Client Services & Reporting and 3) Area Expert Squads.
The open positions are for the Area Client Offering & Investors. Within this area we have a number of initiatives which will contribute to making the lending processes fully digital, data driven and reduce the ‘time to yes’ for our clients. We will do this through rethinking, replacing and reinventing current processes and tooling while ensuring compliance to policy and regulations by design. There are a number of different domains within this area but our current open positions are specifically related to:
End-to-End Lending – Loan Origination: You will work in the Commercial Loan Origination or CLO team. CLO is an off the shelf product which we are designing and customizing to fit ING needs. The CLO team is responsible for designing, implementing and rolling out the digital approval journey across WB for our sectors/products, a.o. Real Estate Finance, Project Finance, Corporate Sector Lending and Financial Institutions. We enable our front office and risk colleagues to digitally structure deals, perform regulatory checks and receive approvals. It is an integral part for our origination and monitoring activities and therefore plays a crucial role in the financial performance and regulatory compliance of the Bank. You are also involved in development of the complicated data visibility framework and user access management in CLO.
End-to-End Lending – Loan Monitoring: Focus areas within the Loan Monitoring space include: i) automated Early Warning Indicator monitoring; ii) creating Insights & Analytics based in data to support decision making; iii) redesign and automation of our global Covenant Monitoring processes; iv) creating an AI driven automated credit approval solution for low risk deals and; v) transitioning WB towards active in-life monitoring to reduce time spent on credit approval requests. We are also experimenting with the use of Large Language Models (LLM’s) and AI to streamline and automate our processes where possible.
PricING: Pricing is an application sitting in the loan origination journey, which enables our front office colleagues to calculate income, risk and profitability of potential transactions. The application plays a fundamental role in ensuring ING is properly remunerated for the risk it takes when lending, PricING is integral to Wholesale Banking strategy. The PricING team is responsible for keeping the
application in line with ING and user needs, including understanding how regulatory and bank strategic changes impact the customer journey and technical specifications of the product, while providing hands-on support to our end users. Regulatory changes (e.g. CRR III) mean it is a busy and interesting time on the team. The scope of this application and team will grow over time.
We aspire to design & develop the next generation End-to-End Lending journey and transform the way clients and employees interact with each other to the best customer experience in the market for ING. This is a challenging area due to the high degree of complexity in processes and product offering. At the same time this is an Area which will directly impact the daily work of our >2,000 WB Front Office and Risk colleagues globally, the speed which we can execute deals for our clients (with distribution in mind), which will ultimately enable ING WB’s growth strategy.
Role and Responsibilities
The Customer Journey Expert (“CJE”) has a responsibility for the development, management and harmonization of services with the aim to provide a differentiating customer and employee experience. We are looking for a CJE with strong (strategic) knowledge of Lending Products and analytical skills regarding for example Corporate Lending, Project Finance, Acquisition Finance, Real Estate Finance, Financial institutions etc. Candidates with a deeper understanding in the domain of lending products / risk are also invited to apply.
Key Responsibilities
• Stakeholder management: User value is our main priority. Together with the squad, you will craft and decide the stakeholder communication strategy. You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value.
• Content alignment: For the squads and your chapter you are the to-go person regarding Lending Product and Front Office or Risk-Return processes. Continuously improve the Product and customer journey based on policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape.
• Bridging the gap between users and developers, data analyst in the team. Translating the voice of the user into clear requirements for your IT colleagues.
• Risk management: to build a safe and secure Product, working together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.
• Knowledge Sharing: Continuous learning and sharing of your experience/ knowledge with the Tribe and colleagues from different domains. You are the
example in giving and receiving feedback to improve yourself, the squads and the chapter. • Agile Development: You will use different ways of working like design thinking, lean startup and agility to ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast.
What is in it for you?
We are looking for someone who is tired of the current processes and systems. Someone with a growth mindset, who wants to drive change and work on digital innovation initiatives. We will provide you with the environment and support to learn new skills via trainings and hands on experience (e.g. IT, product development etc.), and turn your innovation ideas into reality (e.g. via design sprints, hackathons etc.). You will be enabled to “Do Your Thing” working with a cross-functional squad (CJEs, DevOps, Data Analysts, UX), in a diverse, fun and energetic Area.
Proven track record and technical skills:
• Bachelor’s Degree, preferably in Finance (e.g., Accounting, Business Administration, Economics) or a related field)
• Minimal 3-5+ years of working experience
• Thrives in a collaborative virtual team environment, working closely with colleagues across various locations that are working towards common goals
• Enjoys working to improve process and procedures that require engagement with various other stakeholders
• Is a “self-starter” who is willing to take the lead on projects and initiatives for the benefit of the Lending Tribe and the broader ING WB
• You have a pro-active attitude; you speak up about your ideas
• Open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Risk Management lending teams or credit risk transaction approval
• Interested in new technological and data science applications
• Excellent command of English
• Has excellent written and oral communication skills. Experience and proficiency in PowerPoint will be an asset
• Is detail-oriented and accurate, you can manage multiple projects simultaneously and meet tight deadlines
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
What we offer you
• A clear purpose, a unique offer, and a range of benefits
• Personal growth & challenging work with the opportunity to acquire skills, experience and progress your career in banking.
• Informal, dynamic workplace with innovative colleagues supporting your endeavours.
• Exposure to an international environment and close collaboration with colleagues across the globe
• On-the-job training to translate theory into practice, learning from highly experienced professionals.
Questions?
Contact Aidan McGeown for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
The Opportunity – Customer Journey Expert – Tribe Lending - Dublin
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization.
Our strategic direction is that we build the future of Wholesale Banking for our customers and employees. We create a fast, seamless, personalized & Data driven Digital Lending Experience.
The tribe consists of three Areas: 1) Area Client Offering & Investors, 2) Area Client Services & Reporting and 3) Area Expert Squads.
The open positions are for the Area Client Offering & Investors. Within this area we have a number of initiatives which will contribute to making the lending processes fully digital, data driven and reduce the ‘time to yes’ for our clients. We will do this through rethinking, replacing and reinventing current processes and tooling while ensuring compliance to policy and regulations by design. There are a number of different domains within this area but our current open positions are specifically related to:
End-to-End Lending – Loan Origination: You will work in the Commercial Loan Origination or CLO team. CLO is an off the shelf product which we are designing and customizing to fit ING needs. The CLO team is responsible for designing, implementing and rolling out the digital approval journey across WB for our sectors/products, a.o. Real Estate Finance, Project Finance, Corporate Sector Lending and Financial Institutions. We enable our front office and risk colleagues to digitally structure deals, perform regulatory checks and receive approvals. It is an integral part for our origination and monitoring activities and therefore plays a crucial role in the financial performance and regulatory compliance of the Bank. You are also involved in development of the complicated data visibility framework and user access management in CLO.
End-to-End Lending – Loan Monitoring: Focus areas within the Loan Monitoring space include: i) automated Early Warning Indicator monitoring; ii) creating Insights & Analytics based in data to support decision making; iii) redesign and automation of our global Covenant Monitoring processes; iv) creating an AI driven automated credit approval solution for low risk deals and; v) transitioning WB towards active in-life monitoring to reduce time spent on credit approval requests. We are also experimenting with the use of Large Language Models (LLM’s) and AI to streamline and automate our processes where possible.
PricING: Pricing is an application sitting in the loan origination journey, which enables our front office colleagues to calculate income, risk and profitability of potential transactions. The application plays a fundamental role in ensuring ING is properly remunerated for the risk it takes when lending, PricING is integral to Wholesale Banking strategy. The PricING team is responsible for keeping the
application in line with ING and user needs, including understanding how regulatory and bank strategic changes impact the customer journey and technical specifications of the product, while providing hands-on support to our end users. Regulatory changes (e.g. CRR III) mean it is a busy and interesting time on the team. The scope of this application and team will grow over time.
We aspire to design & develop the next generation End-to-End Lending journey and transform the way clients and employees interact with each other to the best customer experience in the market for ING. This is a challenging area due to the high degree of complexity in processes and product offering. At the same time this is an Area which will directly impact the daily work of our >2,000 WB Front Office and Risk colleagues globally, the speed which we can execute deals for our clients (with distribution in mind), which will ultimately enable ING WB’s growth strategy.
Role and Responsibilities
The Customer Journey Expert (“CJE”) has a responsibility for the development, management and harmonization of services with the aim to provide a differentiating customer and employee experience. We are looking for a CJE with strong (strategic) knowledge of Lending Products and analytical skills regarding for example Corporate Lending, Project Finance, Acquisition Finance, Real Estate Finance, Financial institutions etc. Candidates with a deeper understanding in the domain of lending products / risk are also invited to apply.
Key Responsibilities
• Stakeholder management: User value is our main priority. Together with the squad, you will craft and decide the stakeholder communication strategy. You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value.
• Content alignment: For the squads and your chapter you are the to-go person regarding Lending Product and Front Office or Risk-Return processes. Continuously improve the Product and customer journey based on policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape.
• Bridging the gap between users and developers, data analyst in the team. Translating the voice of the user into clear requirements for your IT colleagues.
• Risk management: to build a safe and secure Product, working together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.
• Knowledge Sharing: Continuous learning and sharing of your experience/ knowledge with the Tribe and colleagues from different domains. You are the
example in giving and receiving feedback to improve yourself, the squads and the chapter. • Agile Development: You will use different ways of working like design thinking, lean startup and agility to ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast.
What is in it for you?
We are looking for someone who is tired of the current processes and systems. Someone with a growth mindset, who wants to drive change and work on digital innovation initiatives. We will provide you with the environment and support to learn new skills via trainings and hands on experience (e.g. IT, product development etc.), and turn your innovation ideas into reality (e.g. via design sprints, hackathons etc.). You will be enabled to “Do Your Thing” working with a cross-functional squad (CJEs, DevOps, Data Analysts, UX), in a diverse, fun and energetic Area.
Proven track record and technical skills:
• Bachelor’s Degree, preferably in Finance (e.g., Accounting, Business Administration, Economics) or a related field)
• Minimal 3-5+ years of working experience
• Thrives in a collaborative virtual team environment, working closely with colleagues across various locations that are working towards common goals
• Enjoys working to improve process and procedures that require engagement with various other stakeholders
• Is a “self-starter” who is willing to take the lead on projects and initiatives for the benefit of the Lending Tribe and the broader ING WB
• You have a pro-active attitude; you speak up about your ideas
• Open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Risk Management lending teams or credit risk transaction approval
• Interested in new technological and data science applications
• Excellent command of English
• Has excellent written and oral communication skills. Experience and proficiency in PowerPoint will be an asset
• Is detail-oriented and accurate, you can manage multiple projects simultaneously and meet tight deadlines
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
What we offer you
• A clear purpose, a unique offer, and a range of benefits
• Personal growth & challenging work with the opportunity to acquire skills, experience and progress your career in banking.
• Informal, dynamic workplace with innovative colleagues supporting your endeavours.
• Exposure to an international environment and close collaboration with colleagues across the globe
• On-the-job training to translate theory into practice, learning from highly experienced professionals.
Questions?
Contact Aidan McGeown for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
The Opportunity – Customer Journey Expert – Tribe Lending - Dublin
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization.
Our strategic direction is that we build the future of Wholesale Banking for our customers and employees. We create a fast, seamless, personalized & Data driven Digital Lending Experience.
The tribe consists of three Areas: 1) Area Client Offering & Investors, 2) Area Client Services & Reporting and 3) Area Expert Squads.
The open positions are for the Area Client Offering & Investors. Within this area we have a number of initiatives which will contribute to making the lending processes fully digital, data driven and reduce the ‘time to yes’ for our clients. We will do this through rethinking, replacing and reinventing current processes and tooling while ensuring compliance to policy and regulations by design. There are a number of different domains within this area but our current open positions are specifically related to:
End-to-End Lending – Loan Origination: You will work in the Commercial Loan Origination or CLO team. CLO is an off the shelf product which we are designing and customizing to fit ING needs. The CLO team is responsible for designing, implementing and rolling out the digital approval journey across WB for our sectors/products, a.o. Real Estate Finance, Project Finance, Corporate Sector Lending and Financial Institutions. We enable our front office and risk colleagues to digitally structure deals, perform regulatory checks and receive approvals. It is an integral part for our origination and monitoring activities and therefore plays a crucial role in the financial performance and regulatory compliance of the Bank. You are also involved in development of the complicated data visibility framework and user access management in CLO.
End-to-End Lending – Loan Monitoring: Focus areas within the Loan Monitoring space include: i) automated Early Warning Indicator monitoring; ii) creating Insights & Analytics based in data to support decision making; iii) redesign and automation of our global Covenant Monitoring processes; iv) creating an AI driven automated credit approval solution for low risk deals and; v) transitioning WB towards active in-life monitoring to reduce time spent on credit approval requests. We are also experimenting with the use of Large Language Models (LLM’s) and AI to streamline and automate our processes where possible.
PricING: Pricing is an application sitting in the loan origination journey, which enables our front office colleagues to calculate income, risk and profitability of potential transactions. The application plays a fundamental role in ensuring ING is properly remunerated for the risk it takes when lending, PricING is integral to Wholesale Banking strategy. The PricING team is responsible for keeping the
application in line with ING and user needs, including understanding how regulatory and bank strategic changes impact the customer journey and technical specifications of the product, while providing hands-on support to our end users. Regulatory changes (e.g. CRR III) mean it is a busy and interesting time on the team. The scope of this application and team will grow over time.
We aspire to design & develop the next generation End-to-End Lending journey and transform the way clients and employees interact with each other to the best customer experience in the market for ING. This is a challenging area due to the high degree of complexity in processes and product offering. At the same time this is an Area which will directly impact the daily work of our >2,000 WB Front Office and Risk colleagues globally, the speed which we can execute deals for our clients (with distribution in mind), which will ultimately enable ING WB’s growth strategy.
Role and Responsibilities
The Customer Journey Expert (“CJE”) has a responsibility for the development, management and harmonization of services with the aim to provide a differentiating customer and employee experience. We are looking for a CJE with strong (strategic) knowledge of Lending Products and analytical skills regarding for example Corporate Lending, Project Finance, Acquisition Finance, Real Estate Finance, Financial institutions etc. Candidates with a deeper understanding in the domain of lending products / risk are also invited to apply.
Key Responsibilities
• Stakeholder management: User value is our main priority. Together with the squad, you will craft and decide the stakeholder communication strategy. You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value.
• Content alignment: For the squads and your chapter you are the to-go person regarding Lending Product and Front Office or Risk-Return processes. Continuously improve the Product and customer journey based on policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape.
• Bridging the gap between users and developers, data analyst in the team. Translating the voice of the user into clear requirements for your IT colleagues.
• Risk management: to build a safe and secure Product, working together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.
• Knowledge Sharing: Continuous learning and sharing of your experience/ knowledge with the Tribe and colleagues from different domains. You are the
example in giving and receiving feedback to improve yourself, the squads and the chapter. • Agile Development: You will use different ways of working like design thinking, lean startup and agility to ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast.
What is in it for you?
We are looking for someone who is tired of the current processes and systems. Someone with a growth mindset, who wants to drive change and work on digital innovation initiatives. We will provide you with the environment and support to learn new skills via trainings and hands on experience (e.g. IT, product development etc.), and turn your innovation ideas into reality (e.g. via design sprints, hackathons etc.). You will be enabled to “Do Your Thing” working with a cross-functional squad (CJEs, DevOps, Data Analysts, UX), in a diverse, fun and energetic Area.
Proven track record and technical skills:
• Bachelor’s Degree, preferably in Finance (e.g., Accounting, Business Administration, Economics) or a related field)
• Minimal 3-5+ years of working experience
• Thrives in a collaborative virtual team environment, working closely with colleagues across various locations that are working towards common goals
• Enjoys working to improve process and procedures that require engagement with various other stakeholders
• Is a “self-starter” who is willing to take the lead on projects and initiatives for the benefit of the Lending Tribe and the broader ING WB
• You have a pro-active attitude; you speak up about your ideas
• Open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Risk Management lending teams or credit risk transaction approval
• Interested in new technological and data science applications
• Excellent command of English
• Has excellent written and oral communication skills. Experience and proficiency in PowerPoint will be an asset
• Is detail-oriented and accurate, you can manage multiple projects simultaneously and meet tight deadlines
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
What we offer you
• A clear purpose, a unique offer, and a range of benefits
• Personal growth & challenging work with the opportunity to acquire skills, experience and progress your career in banking.
• Informal, dynamic workplace with innovative colleagues supporting your endeavours.
• Exposure to an international environment and close collaboration with colleagues across the globe
• On-the-job training to translate theory into practice, learning from highly experienced professionals.
Questions?
Contact Aidan McGeown for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
ING Wholesale Banking Asia is looking for a Regional KYC Manager, to support Asia Regional KYC related initiatives & deliverables in the region spanning 11 WB Asia locations.
Job description
This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.
This role requires strong FEC Knowledge & hands-on experience in KYC area including regulatory requirements, KYC tooling and operational implementation aspects. The person in this role will also act as KYC Risk Ambassador within 1st LoD & promote a strong Risk culture.
Key Responsibilities:
Implementation and project management of KYC tooling and solutions to ensure alignment with ING KYC standards, including liaising with global change teams, working with regional teams, etc.
Monitor and act upon Financial Crime Risk Appetite Key Risk Indicators and report regularly to Asia Senior Management for their governance and action.
Facilitate Regional KYC Committees and related meetings, fostering collaboration and alignment on KYC initiatives.
Execute annual financial economic crime risk assessment for Singapore and coordinate and facilitate the risk assessment across WB Asia branches.
Act as the delegate control owner of KYC controls for Asia by coordinating/executing the control testing and evaluating the control effectiveness annually.
Conduct sourcing due diligence and manage outsourcing of all KYC related services for Asia in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
Monitor and act upon findings, risks or issues identified through internal or external quality assurance, audits, or inspections.
Acting as Secretary of Regional KYC Committee and other related KYC meetings.
This role will also require extensive collaboration with internal 1st LoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance as required.
Represent Asia countries’ interests towards Global KYC and drive global strategy across WB Asia region.
Execute and coordinate KYC processes according to global requirements and ensure that they are locally embedded.
Constantly review & identify opportunities for process improvements in existing KYC process.
Monitor and act upon relevant findings, risk or issue from internal or external quality assurances/audit/inspection.
Knowledge and Experience…
Bachelor’s degree mandatory with 8-10+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
Experience with implementing KYC/AML operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
Good project management skills being able to manage key work deliverables in a timely manner with good quality.
Knowledge & hands-on experience with implementation of KYC CLM tools.
Knowledge & hands-on experience in working with data analysis, identify data sources, extract data, and analyse and publish results and presentations to stakeholders.
Experience of having improved AML/KYC processes by leveraging AI/ML solutions is an added advantage.
Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
Experience with working in complex international & federated organization structure.
Excellent communication & stakeholder management skills.
Official account of Jobstore.
The Opportunity – Customer Journey Expert – Tribe Lending - Dublin
The Lending Tribe is part of ING’s Wholesale Banking Lending Organization.
Our strategic direction is that we build the future of Wholesale Banking for our customers and employees. We create a fast, seamless, personalized & Data driven Digital Lending Experience.
The tribe consists of three Areas: 1) Area Client Offering & Investors, 2) Area Client Services & Reporting and 3) Area Expert Squads.
The open positions are for the Area Client Offering & Investors. Within this area we have a number of initiatives which will contribute to making the lending processes fully digital, data driven and reduce the ‘time to yes’ for our clients. We will do this through rethinking, replacing and reinventing current processes and tooling while ensuring compliance to policy and regulations by design. There are a number of different domains within this area but our current open positions are specifically related to:
End-to-End Lending – Loan Origination: You will work in the Commercial Loan Origination or CLO team. CLO is an off the shelf product which we are designing and customizing to fit ING needs. The CLO team is responsible for designing, implementing and rolling out the digital approval journey across WB for our sectors/products, a.o. Real Estate Finance, Project Finance, Corporate Sector Lending and Financial Institutions. We enable our front office and risk colleagues to digitally structure deals, perform regulatory checks and receive approvals. It is an integral part for our origination and monitoring activities and therefore plays a crucial role in the financial performance and regulatory compliance of the Bank. You are also involved in development of the complicated data visibility framework and user access management in CLO.
End-to-End Lending – Loan Monitoring: Focus areas within the Loan Monitoring space include: i) automated Early Warning Indicator monitoring; ii) creating Insights & Analytics based in data to support decision making; iii) redesign and automation of our global Covenant Monitoring processes; iv) creating an AI driven automated credit approval solution for low risk deals and; v) transitioning WB towards active in-life monitoring to reduce time spent on credit approval requests. We are also experimenting with the use of Large Language Models (LLM’s) and AI to streamline and automate our processes where possible.
PricING: Pricing is an application sitting in the loan origination journey, which enables our front office colleagues to calculate income, risk and profitability of potential transactions. The application plays a fundamental role in ensuring ING is properly remunerated for the risk it takes when lending, PricING is integral to Wholesale Banking strategy. The PricING team is responsible for keeping the
application in line with ING and user needs, including understanding how regulatory and bank strategic changes impact the customer journey and technical specifications of the product, while providing hands-on support to our end users. Regulatory changes (e.g. CRR III) mean it is a busy and interesting time on the team. The scope of this application and team will grow over time.
We aspire to design & develop the next generation End-to-End Lending journey and transform the way clients and employees interact with each other to the best customer experience in the market for ING. This is a challenging area due to the high degree of complexity in processes and product offering. At the same time this is an Area which will directly impact the daily work of our >2,000 WB Front Office and Risk colleagues globally, the speed which we can execute deals for our clients (with distribution in mind), which will ultimately enable ING WB’s growth strategy.
Role and Responsibilities
The Customer Journey Expert (“CJE”) has a responsibility for the development, management and harmonization of services with the aim to provide a differentiating customer and employee experience. We are looking for a CJE with strong (strategic) knowledge of Lending Products and analytical skills regarding for example Corporate Lending, Project Finance, Acquisition Finance, Real Estate Finance, Financial institutions etc. Candidates with a deeper understanding in the domain of lending products / risk are also invited to apply.
Key Responsibilities
• Stakeholder management: User value is our main priority. Together with the squad, you will craft and decide the stakeholder communication strategy. You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value.
• Content alignment: For the squads and your chapter you are the to-go person regarding Lending Product and Front Office or Risk-Return processes. Continuously improve the Product and customer journey based on policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape.
• Bridging the gap between users and developers, data analyst in the team. Translating the voice of the user into clear requirements for your IT colleagues.
• Risk management: to build a safe and secure Product, working together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.
• Knowledge Sharing: Continuous learning and sharing of your experience/ knowledge with the Tribe and colleagues from different domains. You are the
example in giving and receiving feedback to improve yourself, the squads and the chapter. • Agile Development: You will use different ways of working like design thinking, lean startup and agility to ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast.
What is in it for you?
We are looking for someone who is tired of the current processes and systems. Someone with a growth mindset, who wants to drive change and work on digital innovation initiatives. We will provide you with the environment and support to learn new skills via trainings and hands on experience (e.g. IT, product development etc.), and turn your innovation ideas into reality (e.g. via design sprints, hackathons etc.). You will be enabled to “Do Your Thing” working with a cross-functional squad (CJEs, DevOps, Data Analysts, UX), in a diverse, fun and energetic Area.
Proven track record and technical skills:
• Bachelor’s Degree, preferably in Finance (e.g., Accounting, Business Administration, Economics) or a related field)
• Minimal 3-5+ years of working experience
• Thrives in a collaborative virtual team environment, working closely with colleagues across various locations that are working towards common goals
• Enjoys working to improve process and procedures that require engagement with various other stakeholders
• Is a “self-starter” who is willing to take the lead on projects and initiatives for the benefit of the Lending Tribe and the broader ING WB
• You have a pro-active attitude; you speak up about your ideas
• Open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Risk Management lending teams or credit risk transaction approval
• Interested in new technological and data science applications
• Excellent command of English
• Has excellent written and oral communication skills. Experience and proficiency in PowerPoint will be an asset
• Is detail-oriented and accurate, you can manage multiple projects simultaneously and meet tight deadlines
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.
What we offer you
• A clear purpose, a unique offer, and a range of benefits
• Personal growth & challenging work with the opportunity to acquire skills, experience and progress your career in banking.
• Informal, dynamic workplace with innovative colleagues supporting your endeavours.
• Exposure to an international environment and close collaboration with colleagues across the globe
• On-the-job training to translate theory into practice, learning from highly experienced professionals.
Questions?
Contact Aidan McGeown for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
Official account of Jobstore.
Your role
As a Transaction Services (TS) Sales Head you will be responsible for growing the Daily Banking business and increasing profitability through the origination of new TS mandates within your Wholesale Banking (WB) client portfolio in the Czech Republic and Slovakia. You will be selling all products in the TS domain, i.e. Payments & Cash Management, Liquidity Management, Supply Chain Finance, Receivables Finance, Bank Guarantees, L/Cs, etc. In your role you will be managing team of sales managers and you will closely co-operate with other department heads, primarily Coverage, Lending and Financial markets.
Your key responsibilities
Who we are looking for?
What do we offer?
Official account of Jobstore.
