Total 10 job vacancies by Ikano Pte Ltd

We all know that your home is more than a house. At IKEA, we also believe your work is more than a job.

Your assignment

• Use visual merchandising competence to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store by working with store layout, range presentation and vitality.

• Actively contribute to the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans in close co-operation with other functions.

• Use the knowledge of people's needs and dreams in the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations.

• Actively contribute to gathering insights about store layout and range presentation and translating this knowledge into relevant and inspiring store solutions that will support a convenient shopping experience and reflect the local needs of life at home.

• Stay up to date with knowledgeable about home furnishing, retailing and trends in order to generate creative directions that inspire and surprise visitors with a strong visual impression.

• Respect routines and responsibilities, work together with the Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of actions on the financial results.

• Secure high quality, simplicity, efficiency and cost consciousness in planning and implementing all range presentation solutions by applying national directions and using global tools, proven solutions and best practices.

Your profile

• A passion for fast-paced, home furnishing, visual merchandising and provide home solution how people live at home.

• You are creative with a keen eye for aesthetics and well-versed in relevant software (e.g. Auto-CAD).

• You have experience working in a design-orientated role (interior and graphic design, visual merchandising and store planning) with a focus on customer’s needs and dreams.

• Understand local market trends that influence home furnishing and retailing.

• Have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines.

• Confident in approaching and communicating clearly with different people in various situations and ability to work together with others in a team.

About the job

Reporting to the Visual Merchandising Manager, you will support the Communication & Interior Design (Com&In) Department in creating inspiring store solutions for an easy and convenient shopping experience and providing effective range presentation and store communication within the Store to inspire our visitors based on local consumers demographic and needs.

Your assignment

• Use visual merchandising competence to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store by working with store layout, range presentation and vitality.
• Use the knowledge of people's needs and dreams in the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations.
• Actively contribute to gathering insights about store layout and range presentation and translating this knowledge into relevant and inspiring store solutions that will support a convenient shopping experience and reflect the local needs of life at home.
• Stay up to date with knowledgeable about home furnishing, retailing and trends in order to generate creative directions that inspire and surprise visitors with a strong visual impression.

Qualifications

• You are creative with a keen eye for aesthetics and well-versed in relevant software (e.g. REVIT and Auto-CAD).
• You have experience working in a design-orientated role (Preferably specialising in visual merchandising and store planning) with a focus on customer’s needs and dreams.
• You have passion and knowledge of home furnishing retail, able to express the brand identity and ensure effective range presentation.
• You have strong leadership capabilities, excellent interpersonal skills and able to work in a team.
• You have interest to progress to a leadership role in future.

About the job

We want to fill this Application Engineer position for IKEA Southeast Mexico based in Singapore. In this position, you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your contributions will be instrumental in ensuring the efficiency and effectiveness of our business systems, facilitating smooth operations and contributing to the success of our organization.

Your assignment

As a Application Engineer, your primary responsibility will be to strategize, implement, and maintain scalable, stable, compliant, and cost-effective applications that facilitate business growth and support ongoing operations. Key aspects of this role include:

• Providing Level 2 support to users through the service desk
• Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems.
• Supporting audit activities related to ERP systems to ensure compliance.
• Support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases.
• Offering support to application vendors and coordinating technical meetings with operations and business team stakeholders.
• Taking responsibility for setting up and handing over applications to business end-users in accordance with standards, guidelines, and checklists.
• Creating and maintaining technical documentation and training materials for application systems.
• This role requires a comprehensive approach to IT application management, combining technical expertise with effective communication and collaboration skills to ensure the seamless functioning of business systems.

Your profile

For this role, we seek an individual who embodies a high level of commitment, possessing a strong drive, service-oriented attitude, and a proactive problem-solving mindset. You should thrive in environments where flexibility is required and be comfortable occasionally stepping beyond the confines of your job description.

In addition to holding a tertiary qualification in a related IT field, you should demonstrate proficiency in Microsoft database and ERP applications, backed by a minimum of 3-5 years of experience in application support roles. Familiarity with Retail IT technologies would be highly advantageous and contribute significantly to your success in this position.

About the job

With increased demand for new housing and ramping up in public housing scheme, a pilot project is organized at IKEA to explore strategies to capture market share through Home Design Services.

We want to fill this position with a pro active enthusiast in sales who can support us in securing the IKEA brand and our overall vision of “creating a better everyday life for the many people.”

Your assignment

• You will be mapping the market potential for home design services in public and private residential projects.
• You will measure the effectiveness of service offering and sales capturing process, recommend suggestions on how to maximize sales potential and profitability.
• You will observe the selling process and finetune improvements together with project selling team.
• You will understand the logistical and operational workflows and recommend measurable improvements.
• You will be working in a project workgroup setting and will be exposed to a series of commercial and operative tasks including onsite visits.
• You will regularly prepare the progress reports and present to the relevant stakeholders.

Your profile

• You have a passion for home furnishings, sales and doing the best for our customers.
• You are resourceful, able to prioritise and structure your own work, detail-oriented and possess excellent communication, negotiation, problem-solving and project management skills.
• You come with experience in retail, understand e-commerce and are familiar with the IKEA product range.

We are looking for 2 roles as IKEA food assistant:

As a Restaurant Assistant, you will:

- Take care of the well-being of the customers in our Restaurant: Assist Customers with questions in a friendly way
- Replenish and maintain our Swedish Food Market with all kinds of Swedish delicacies
- Cashiering and keep the restaurant clean and tidy; Clearing and cleaning tables, turn-over tables
- Take care of hosting and ensuring safe distancing measures are followed
- Maintaining cleanliness and hygiene standards at all times and adhere to processes and Food Safety & Hygiene practices


As a Kitchen Assistant, you will:

- Serve customers behind the Hot line with a smile
- Prepare Hot and Cold dishes, like chicken wings, soup, salads and desserts
- Ensure products and condiments are stocked up, in good condition and replenished on time
- Prepare and man Pick-up point for online orders
- Keep up cleanliness and hygiene standards at all times and adhere to processes and with Food Safety & Hygiene practices

Description

Part timer rates - $11/hr on weekdays and $12/hr on weekends.

Kindly note that Ikea Alexandra operates a Non Halal restaurant.

Candidates will be working as a team in our F&B areas in order to provide top quality service to ensure that customer's receives a positive experience while dining.

Job Responsibilities:

• Greet and serve customers in a fast and friendly manner
• Clearing of the tables for the next customers to use.
• Ensure condiments are replenished regularly for customers to use.
• Ensures the restaurant is regularly cleaned to meet hygiene standards at all times.

Job Requirement

• Able to work in a fast pace working environment
• Positive attitude and good hygiene.
• Physically fit to withstand long hours
• Physically fit and able to carry heavy items
• Flexible to work on peak periods, public holidays and weekends

About the job

You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in the store. This will result in agreed product availability for IKEA customers and the correct quality of the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in full serve
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

Your profile

• You have at least 2 years of experience working in a retail and or logistics role.
• You are a problem solver with strong organization and time management skills.
• You are a strong team player with good communication and interpersonal skills.
• You are PC literate and physically fit as the work involves physical work in a warehouse and able to commit on shift work, weekends and public holiday.
• You are able to commit to working on rotating shifts including on weekends and public holidays
• Your early shift may start at 0600 hours and late shift may end at 0000 hours

About the job

• Responsible for ensuring that the IKEA store provide the best kitchen and bathroom measurement, furniture assembly and installation services, so that customers get a successful shopping experience.

• Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place

• Provide customers with professional, fast and friendly full range of kitchen and bathroom installation services and full range of furniture assembly services including delivery of our IKEA items to customers places.

• Provide professional, fast and friendly kitchen measurement and assembly services to customers in the last mile.

• Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services

• Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods • Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place

• clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts.

• Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers

Your profile

• Have at least one or two years of retail or customer service experience

• Experience working in a fast-paced and future-oriented environment.

• Understand and meet customer's current and future needs and expectations.

• Have a positive working attitude and be able to work under pressure.

• Have good communication skills

• Hold Class 3 & 4 driving licence.

Description
Area of responsibility is the IKEA Restaurant sales areas and Co-Worker restaurant. Strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again.

ABOUT THE JOB:

1. Look at the Restaurant through the eyes of the customers and dialogue with them for continuous feedback on their experience and take action for improvement;

2. Thoroughly understand the services offered in my store and use this knowledge to help guests and ensure the team does the same;

3. Cooperating with Kitchen Manager to secure a strong IKEA Food range identity and implement the range matrix in order to distinguished IKEA from competitors;

4. To maximise commerciality in order to grow sales as well as the conversion rate and average cheque; to increase profitability;

5. Passionate about my products and actively learn about their content, origin and benefits to share with guests and colleagues;

6. Enhance link between the different sections of IKEA Food and promote cross merchandising;

7. Build people through hiring based on IKEA values, secure training and coaching on the job and developing successors;

8. Working closely with Kitchen manager to operate Restaurant according to IKEA Quality and Food Safety requirements and other legislations;

9. Implement HACCP plan, promote IKE Sustainability Direction together with the team such as waste management etc;

10. Secure optimal productivity via staff planning process to ensure sufficient manpower at critical times; avoiding bottlenecks with daily work routines are in place.

CANDIDATE'S PROFILE:
1. Experience using Commercial opportunities to attract visitors;
2. Possess a friendly or outgoing personality in order to serve customers.
3. Service-oriented & experience working in a vibrant retail environment and KPI driven action plan;
4. Team player and experience managing/leading and developing a team; willing to help one another to achieve goals; takes responsibility and able to delegate when necessary;
5. Experience in creating and executing action plans;
6. Flexible to work on peak periods, public holidays and weekends.
7. High level of personal grooming is expected in order to meet food safety and hygiene practices standards.
8. Strong communication and interpersonal skills;
9. Min 5 years experience in the same capacity
10. Proficient with Microsoft Office

About the job

You build, lead and develop IKEA and IKEA Jurong in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure the short, medium and long term growth, and profitability of our business. Reporting to the Store Manager, you will be also be responsible for the Communications & Interior Design department, leading, developing and inspiring the team and other functions in the store in increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know how in the local market. You will be accountable for the store layout, range presentation and store communication thereby contributing to positioning the IKEA brand as the leader in life at home.

Your assignment

• Growing our market share by making the IKEA store more accessible to the many people and encouraging existing customers to shop more frequently over time and new consumers to become regular customers. An excellent shopping experience is always top of mind;

• Establish common goals, follow up and coach the performance of members of the store management team and develop their competencies;

• Ensure that the store achieves IKEA’s positioning objectives and operates as a highly efficient sales machine, implementing the IKEA Concept to achieve profitability, customer and co-worker satisfaction;

• Support the Store Manager to steer the store towards growth, optimal performance and sustained long term profitability, in line with the IKEA objectives and values;

• By focusing on Key Performance Indicators (KPIs), you will ensure that the IKEA mechanical sales system and merchandising basics are in throughout the store. You will manage store activities with various campaigns and drive sales and maximize profits;

• Ensuring all co-workers are highly motivated and efficient co-worker allocation to meet visitors’ and customers’ needs. You actively lead and develop cooperation across all areas of the store and with Service Office, through working closely together, sharing knowledge and showing understanding of each other’s responsibilities to achieve our objectives;

• To lead, develop and inspire the Com&In team and other functions in the store in increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know how in the local market. Accountable for the store layout, range presentation and store communication thereby contributing to positioning the IKEA brand as the leader in life at home;

Secure a competent and highly performing team and to attract, develop and inspire our coworkers in order to position the IKEA as the best employer in our local market.

Your profile

• You are passionate about people’s everyday life at home and in home furnishings. You are likely to have 8-10 years of management experience in high volume or multi-unit retail environment;

• You can take a multi-dimensional view, considering customers, commercial, people, financial and operational perspectives;

• You possess strong leadership qualities, able to lead by example, and support co-workers in their growth and development, according to their individual ability and experience;

• You are someone who likes a challenge and one who invests in developing local succession;

You possess strategic, analytical and tactical abilities, and can develop in-depth knowledge of local market demographics and economic conditions, with proven record of setting and implementing action plans, and providing clear directions, and following up of goals.