Total 3 job vacancies by Design Collection Pte. Ltd.

About the job

• Attend walk in customers’ enquiries
• Provide excellent customer service on shop floor, perform cashiering duties
• Demonstrate and promote range of products to customers
• Provide professional and personalised advice to customers in product selection
• Work with clients on project-based solutions
• Coordinate with client on installations
• Achieve and exceed sales target of the store
• Up-sell products to customers
• Assist in changing displays when required
• Maintain store appearance, merchandise and display products to ensure a prestigious and presentable look in accordance with marketing standards
• Attend sales and company meetings when needed
• Ad hoc duties as required

Requirements

• Possess minimum 2 years of working experience in luxury retail and/or high-end interior furnishing
• Possess a cheerful and outgoing personality with a high level of self-motivation
• Be result and customer oriented
• Be a team player with good integrity and exceptional work ethic
• Be responsible, trustworthy and hardworking
• Possess a strong competitive attitude
• Possess a passion for luxury goods
• Possess professional appearance and demeanour
• Be able to work shift hours, weekends and public holiday

Working Hours:

44 hours, 5 days shift 9 hours each
Mon - Sat 9.30am - 8.30pm and Sun 10.30am - 7pm
Able to commit Weekends and Public Holidays

Location:

6 Scotts Rd, #01-18/19, Scotts Square Singapore 228209

Benefits:

Insurance (GP + Specialist), Dental, Spectacles

This role will report to our B&O Store Manager.

If you are interested in this exciting position, please submit your detailed resume, current and expected salary and date of availability. We look forward to hearing from you!

Design Collection Denmark (previously MJ Group) was founded in 2006 in Singapore, when the company took over the ownership and retail operations of the Bang & Olufsen Grand Hyatt flagship store. Since then, the company has expanded to include additional retail stores, operating across South East Asia, Australia New Zealand and Europe.

Our core pillars are built around providing a strong distribution network through our strengths in marketing, sales and effective point of sale solutions, allowing our partners and portfolio of brands to focus on growth, without compromising on their unique DNA and heritage.

Today, we have three offices strategically located in Singapore, Denmark and Australia, supporting our retail networks and contract markets globally. The team works closely across departments, with flexibility, transparency and creative, to stay relevant in these ever-changing times.

Job Description – Bang & Olufsen Customer Service Coordinator

• Attend to customers’ enquiries over the phone, WhatsApp, email and walk-in
• Provide technical assistance/support to customers (training will be provided)
• Support and work closely with the installation and service team
• Manage installation and service appointments
• Liaise with Sales Support and Sales to schedule product installations
• Manage service centre and stock inventory
• Process warranty and claim submission
• Maintain and update after sales service jobs in POS
• Ensure compliance with company standard procedure to deliver excellent service
• Keep up to date with all procedures, products and services of the organisation
• Perform related administrative duties as required
• Any other ad-hoc task as assigned by Regional Service Manager

Requirements:

• Service minded (comfortable with after sales service)
• Be organised, focused on quality and pay attention to details
• Professional appearance and demeanour
• Possess a cheerful and outgoing personality with a high level of self-motivation
• Microsoft proficient
• Fluent in English and preferably Mandarin
• Only Singapore Citizen, P.R or Malaysian may apply for this role
• 5 days work week (Mondays – Fridays)

Working Hours:
Weekdays: Monday – Friday, 8:30am-5:30pm

Locations:

Service Centre Backoffice

215 Henderson Road #01-01, S(159554)

This role will report to our Regional Service Manager based in the same office.

If you are interested in this exciting position, please submit your detailed resume, current and expected salary and date of availability.

We look forward to hearing from you!

Interior Design Company looking for Sale & Project Coordinator.

Attend to client enquiry, propose solution for client, costing management & project management.

Visiting job sites to analyze space availability, design needs and the purpose of the space

Attending client meetings to understand the design needs and client preferences regarding interior styles and colors

Creating initial design sketches, color themes and ideas based on client requirements and space availability

Getting approval from the client before creating designs and detailed briefs for workers and supervisors

Liase with contractors and vendors to implement design ideas, such as Carpenters, Painters, Plumbers, Electricians and Artists

Overseeing the buying process of all raw materials and items required to complete the project

Arranging client visits and keeping everyone involved in the project appraised of its progress

Ensuring project completion within the allocated budget and timeline