Total 2 job vacancies by Dc-fm Pte. Ltd.

1. Point of contact for all operational matters
2. Primary approver for all operational issues and application
3. Ensure that all operational staffs adhere and comply to company expectations and deliverables
4. Conduct interviews for new potential FM candidates
5. Ensure that site FM supervisors deliver as per what has been instructed accordingly
6. Look into site deployment based on necessities and requirements
7. Manage commercial deliverables positively and in line with operational expectations
8. Attend monthly meetings with clients and staffs
9. Look into the training aspect of staffs in order to deliver the accorded expectations
10. Ensure that all sites deployment are adequate and provide back end support as and when is required
11. Assist the management on the commercial progress through identifying relevant ad-hoc potentials
12. Approved all leave applications except administration staffs
13. Managed all site supervisors performance and deliverables
14. Conduct performance appraisal for all technical staffs
15. Oversee the mobilization of support team as and when requested by specific sites
16. Lead a team of engineers, executives and administrative staff for the management of contractors on the up keeping of the client’s properties
17. Liaise with client representatives and end users on the maintenance of properties
18. Dispense advise on all matters pertaining to the properties whenever necessary
19. Managed all site staffs and ensure deliverables are met
20. Ensure that all preventive maintenance are delivered in accordance to schedules
21. Managed and plan all shift arrangements / deployment and cover duties as and when is required
22. Conduct regular discussions with client on any improvement plans
23. Identify potential ad-hoc through due diligence observations
24. Provide monthly report to client
25. Lead a team of facility engineers in ensuring all the equipment/services in the facility are maintained in accordance to standard industry practice
26. Works with the outsourced service vendors to ensure full compliance to the contract scope and expectations
27. Ensure delivery of Service Level Agreement (SLA) for the Data Centre

Primary Responsibilities

· To plan, co-ordinate, schedule, organize, quality control, respond to and recover all the works executed under the contract

· To organize technical, performance and management reports including Incident Report, Monthly Report for (Client) Site as and when required

· To co-ordinate with (Client) Site Technical staffs, landlord and all other contractors/vendors as required to properly maintain and manage the said systems

· To understand and comply to SOP / SEOP & to perform wellness checks and undertake minor repairs / replacement works in all operational matters

· To control all workers entering in data centre vicinity, including his director, subcontracted and those nominated by (Client) Site, related to the works under the contract. As site engineer shall oversee their works, punctuality, work attire and work permit/employment passes if applicable. For security purposes, all workers shall have standard uniform for easy identification

· To respond to fault calls within a 5-10 minutes frame (on-site staff) and oversee the system recovery. Assist to coordinate with vendors such as those nominated by “(Client) Site” for recovery actions. The foremost objective of any recovery action is to prevent any further damage by (water, fire, etc) to the data centre IT equipment or to restore or maintain the power, aircon and facilities operating environment for our critical equipment such as servers and telecommunication facilities. All faults attended to shall be analysed for learning lessons and incorporated into existing procedures to proactively guard against future occurrences

· To assist in supervising and coordinating M&E and/or M&E related works and reconfiguration/minor projects carried out by other contractors in (Client) Site as and when required

· To carry out Preventive Maintenance on Mechanical & Electrical System according to site schedules (eg monthly, bi-monthly, quarterly, yearly basis or on ad-hoc basis)

· To serve as the main communication channel to (Client) Site for all matters with regards to this contract

· To record and report all faults, deficiencies and other unusual occurrences, eg for time and materials extended to relating work orders to (Client) Site Facilities Management Officers when carrying out facilities management scope

· The preliminary checklist for monthly shall be provided by the on-site FM engineer. The FM site engineer shall value-add to this by reviewing and expanding on the service plans to make it effective for meeting the performance measure specified

· FM site engineer shall maintain open communication channel with (Client) Site technical staffs throughout the contract term

· In the event the FM site engineer is unavailable, absent from work, medical leave, annual leave, a replacement engineer will be deployed at no additional charge to (Client) Site

· The FM site LEAD engineer shall attend to all FM related scheduled meetings as and when required by (Client) Site Facilities Management Officers

· The FM site engineer shall furnish (Client) Site incident reports with regards to any fault calls recorded. The incident report shall be forwarded to (Client) Site for record purposes not later than 24 hours after each fault occurrence

· Site FM team shall perform rotating shifts duties covering 24/7/365 throughout the contract term as per scheduled

· Cover duties as and when required by immediate Supervisor

· They are ready for any other works assigned to them as and when required by the Supervisor and Management, upon request.