Total 218 job vacancies by Commonwealth Bank of Australia

Sitting in IB&M’s Global Institutional Banking Coverage business, Corporate Client Coverage team is responsible for originating new business opportunities, proactively advising, structuring and executing product solutions tailored to the needs of our client group comprising major corporate and government clients and institutional investors in Real Estate, Infrastructure, Media, Technology, Education, Health, Industrials, Transport and Consumer. We provide a full range of capital raising solutions across the financing spectrum, transactional banking, trade finance, and risk management products and services tailored to the needs of our client groups to support their strategic objectives.

Our purpose is: To build Australia’s Future economy and our Ambition is: To be Australia’s leading corporate and institutional banking franchise.

Your Impact and Contribution

As Senior Associate, your key responsibilities include:

• Provide support to Bankers in covering and servicing the needs of our clients including for complex transactions, operational requirements and day-to-day enquiries across the client lifecycle.
• Work as part of a Deal Team over the lifecycle of a deal to support and drive documentation, execution, establishment, settlement and in-life maintenance processes.
• Prepare annual credit reviews, and provide analytical and credit related support in preparation of credit applications for new transactions. Liaise with product partners, credit risk and other stakeholders as required.
• Collect client information to facilitate and support the Know Your Customer ‘KYC’ onboarding process.
• Perform portfolio monitoring activates such as breach management and other reporting and liaise with credit risk where required.
• Input and maintain client, credit and transaction data and ensure data accuracy and quality across systems.
• Contribute to internal and external reporting requirements, including regulatory to International bodies

We’re interested in hearing from people who have:

· At least 1 year of experience in banking, corporate finance, accounting or similar discipline.

· Knowledge of corporate fundamentals and financial analysis capabilities.

· Understanding of Business operational drivers.

· Strong presentation and communication skills (oral and written).

· Exceptional interpersonal, collaboration and negotiation skills and ability to build strong rapport with clients and work colleagues.

· Experience in credit assessment and client-facing roles will be highly regarded as well an understanding of the system used across IB&M and our product offering.

· Meticulous and good problem solving skills.

· Fluent in English.

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business whilst being part of a team that is focused, smart, hardworking and passionate about our shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within the Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.

• Singapore-based opportunity
• Inclusive and diverse work environment
• Representing the Asia region for correspondent banking
• Relentlessly focused on the customer, you will leverage your strong payments and correspondent banking industry understanding to driver business development initiatives, strengthen existing client relationship and identify new opportunities for growth.

See yourself in our team:

This is an exciting opportunity to join the Institutional Client Coverage team, based in Singapore, in this newly created Associate Director role deepening and expanding our correspondent banking relationships across Asia.

Your Impact and Contribution

This position has responsibility for ongoing development and execution of strategic sales plans to promote CBA’s correspondent banking services to financial institutions across Asia. The role reports to the Executive Director, Institutional Client Coverage, based in Sydney, who is responsible for business development with Global Banks and offshore public sector clients in home market corridors.

As an Associate Director in Transaction Banking and Sales (TBS) for Bank customers, the role requires a blend of relationship management, strategic planning skills, ruthless prioritisation and commercial acumen to deliver value-added solutions and drive long-term client satisfaction with correspondent bank customers across CBA’s international network.

You will grow correspondent banking volumes each year in line with team objectives and manage economic returns while always employing sound risk and financial crime compliance management disciplines. You will work closely with your teammates in New York, London, Amsterdam, Singapore, Hong Kong, Beijing and Auckland to provide seamless cross-border connectivity across CBA’s network and drive service excellence with the world’s largest banks. This includes managing and facilitating the sales effort for significant cross-border deals to the network and ancillary business opportunities with global and regional bank clients. Your performance targets will be a blend of financial results, Asia bank coverage team feedback, calling efforts and resultant client outcomes.

Together with the global banks team you will identify customer pain-points, understand our customers’ aspirations and importantly how that intersects with CBA’s correspondent banking capabilities and value proposition. You will identify, pitch and close new to bank opportunities through your understanding of customers in your region and ability to interact as a key deal team member. You will also act as representative for the bank during Industry events and channel back any substantial trends, news, insights that enables CBA to remain at the forefront of correspondent banking developments.

We’re interested in hearing from people who have:

We are a customer-obsessed coverage team with a strong growth agenda and are looking for a passionate, insightful banker with an appetite for industry content development and thought leadership.

This hands-on role requires a highly motivated self-starter with proven experience working with global and Asia-based regional bank customers. As such, we require a highly skilled candidate with:

• Tertiary qualifications in a business-related discipline.
• Correspondent banking customer coverage, portfolio management and product sales experience
• Strong interpersonal, negotiation, communication and collaborative skills
• Curiosity and desire to drive change and deliver improvement across the business leveraging in-depth payments landscape understanding
• An understanding of risk management, particularly financial crime, credit and liquidity risks.
• Offshore banks experience, particularly ‘catch and throw’ relationship management will be highly regarded.

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business while being part of a team that is scaling up quickly with focused, dedicated, and passionate efforts aligned around a shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.

Do work that matters

As a Customer Relations Manager, focusing on scams & disputed transactions your role will ensure an outstanding customer resolution experience throughout the investigation and resolution of a complaint.  You will proactively drive business improvement and protect the Group from emerging issues by leveraging proprietary insights, effective processes and building key relationships with stakeholders.

The role contributes to ongoing discussion regarding change management, performance improvement and accomplishing CBA Group objectives.

See yourself in our team

Group Customer Relations (GCR) oversees complaint handling for the Commonwealth Bank Group and is the centre of excellence for managing customer feedback. We’re here to support the resolution of customer issues and to actively take carriage of matters that are sensitive or complex.

In the Scams team, you will have an important role to play in working with our customers to not only resolve their complaint but to also educate our customers to stay safe amid the growing number of scams and fraud.

You will be joining a positive, enthusiastic and customer oriented team with a strong sense of purpose and drive to enhance the financial wellbeing of our customers and communities. We have a mix of full-time permanent positions and 12 month secondments/fixed term contracts. The roles are based in either Sydney or Melbourne and the team currently work 50% a month in the office.

Key responsibilities of the role include:

• Efficient investigation and resolution of complaints from External agencies. This will be an EDR focused role.
• Developing networks and relationships with colleagues to solve problems, escalate customer issues of contention and influence outcomes.
• Contribution to continuous improvement ideas and processes to refine the customer experience
• Engaging and providing feedback to key stakeholders within the Group on opportunities for process and product improvements
• Understanding community expectations and having a risk-conscious mindset when investigating the issues raised.
• Negotiating with customers and/or their advocates and internal staff to achieve timely and fair resolutions.
• Total commitment to an outstanding customer contact experience.

We're interested in hearing from people who have:

• Proven experience in Dispute Resolution and Complaint Management
• Strong time management skills, with the ability to prioritise effectively and work in a fast paced environment  
• A strong customer focus, the ability to show empathy and patience
• Candidates with complaints experience from AFCA would be desirable
• Exceptional negotiation skills
• Excellent communication skills, both verbal and written
• A commitment to do what’s fair and ethical
• An eagerness to think outside the box
• Resiliency as the ability to bounce back from challenging interactions and manage through complexity and uncertainty is necessary to be successful in the role.

Staff Software Engineer (Lead Fullstack .Net Developer)

• You are passionate, driven, flexible and collaborative

• We are high performing engineers pushing the boundaries of software engineering

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.  

Business Banking Technology has a vision of becoming Australia’s leading digital business bank, empowering businesses and people to succeed with tomorrow’s technology. We work hand-in-hand with our business colleagues to solve problems with customer centricity and technical innovation, cultivating a world-class empowered team who build technology solutions for the future.

See yourself in our team

As a Staff Software engineer, you will be part of a squad within the Highvalue and International Payments crew. You will be working with engineers on uplifting business capabilities and modernise our tech stack. We offer regular opportunities to work on some of the finest IT systems in Australia, as well as opportunity to develop careers across different functions and teams within the wider Bank. 

You'll be hands-on coding and be responsible for shaping the evolution of this system by designing and developing micro services, data access layers, REST API(s), and writing integration services for third-party API consumption, manage risk with safe deployments and automated testing, as well as learning more about back-end engineering. You'll also be invited to join our regular engineering guilds and provide technical guidance to the junior members of the team.

We’re interested in hearing from people who

• Are passionate about building developing and deploying high quality software solutions.

• Can own and develop technical strategy and guidance, overseeing medium to complex engineering initiatives.

• Can utilise strong understanding of core business and technical strategies to deliver best business outcomes through technology.

• Can provide thought leadership across projects and delivery teams.

• Can take responsibility for nominated technical assets related to areas of expertise including roadmaps and technical direction.

• Have the ability to collaborate, present ideas, perform reviews and mentor other junior engineers.

Tech Skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Hands-on experience in developing backend applications using C# .NET Core, ASP.NET, MVC, REST APIs and WebAPI

• Demonstrated knowledge of micro services and REST API Integration

• Ability to create database designs and database programming for both relational and NoSQL databases (e.g. MSSQL, Oracle, Aurora)

• Modern Javascript frameworks (React) and Scripting languages – Javascript, Typescript, HTML/CSS, JQuery.

• Source code control, build and deployment tools (CI/CD) – GitHub, TeamCity, Octopus deploy.

• Cloud Experience on AWS (CloudFormation, Code Pipeline etc.) or Azure DevOps.

• Experience with event driven architecture and kafka.

• Understanding of monitoring tools like splunk, AppDynamics, Grafana.

• Build and hosting technologies (e.g., Kubernetes, Docker) – Desirable

• Be able to support and resolve issues in tech stacks that run in .NET webservices.

• Knowledge of security best practices and principles.

Working with us

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If this sounds like the role for you then we would love to hear from you. Apply today!

Data Scientist – Digital and Customer(ML,AI)

• You are determined to stay ahead of the latest technologies in data science
• We are one of the largest and most advanced data science practices in the country
• Together we can build state-of-the-art data science models that power seamless experiences for millions of customers

Do work that matters

As a Data Scientist within the Digital and Customer Chapter Area, you will assist in the development and management of models supporting the user experience in our digital channel. This role involves designing clever data science solutions that can be integrated in one of the best banking App in Australia reaching millions of customers every day.

You will work closely with key stakeholders and cross-functional teams within Digital and Decision Science to ensure our customers can fully benefit from and feel rewarded by banking with us. You will come with a strong business acumen along with demonstrable experience in using statistics and machine learning to predict the next best thing we can do for our customers.

You will be part of a high-performing team of data scientists that concentrates on data models to solve data science problems. Using the latest technology to solve our customers’ most complex problems, you will contribute to the development and testing of new ideas and make use of one of the biggest transaction database in Australia.

See yourself in our team

The Chief Data and Analytics Office (CDAO) team is responsible for leading the delivery of world-class data, analytics and technology capabilities to improve the financial well-being of our customers and communities. The Decision Science Digital and Customer Team is part of the Data and Decision Science team within the (CDAO) which is part of the Technology Unit.

We focus on developing advanced Machine Learning and AI capabilities at CBA, working closely with business teams and analytics communities across the bank. We use data, ML and AI to enhance the financial wellbeing of our customers and communities, create next generation experience with deep insights, improve productivity and reduce risk.

As a community, our data scientists have diverse backgrounds and industry experience, with state-of-the-art machine learning research and development expertise, and in-depth knowledge of structured and unstructured data in the Bank. We are open-minded, curious and passionate about problem solving and data driven innovation at scale. We collaborate with universities and start-ups, hold regular knowledge sharing, technical training and external talks which aid in growing the data science community and industry reputation.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

We are seeking people who are:

• Passionate about building market leading commercial, statistical, financial modelling assets that utilises state of the art data science
• Excited about tackling new challenging business problems in data science
• Adept with using a combination of commercial and technical data science models to find unique solutions in adding strategic value to the business.
• Collaborative in nature to work with product teams, curious enough to solve data problems and courageous in positively influencing senior stakeholders
• Natural leaders that enjoy a collaborative environment and want to help foster a positive and inclusive culture that promotes development and growth
• Constantly thinking outside the box and breaking boundaries to solve complex data science problems

We are also interested in hearing from people who:

• Are able to develop applications and build behavioural models and operational models across digital and any other space
• Can collaborate with key business areas, including UX designers and Line 1 risk to provide implementable AI and ML solutions and insights to drive engagement and customer satisfaction
• Are experienced in applying high complexity data science techniques to large and unstructured data within a corporate environment
• Have a natural talent to communicate and positively influence a diverse and large group of stakeholders and cross-functional teams

Tech skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure to any ML and statistical modelling will set you up for success in this role

• Solid foundations in statistics and ML
• Coding skills that allow you to easily and quickly implement ideas and nimbly navigate software documentation
• Excellent data wrangling and visualisation skills are obviously a must have

Working with us:

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with an ultimate flexibility to work from any of our engineering hubs within Australia. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring technology talent from across all of Australia and have opened technology hubs in Sydney, Melbourne and Perth. We really love working here, and we think you will too.

**Apply Now to live your best life, by doing your best work with us! **

• You are collaborative and enjoy solving analytical problems to help our team to reach highest potential

• We are customer obsessed, and keen to stay ahead of engineering practices to drive better customer satisfaction

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

We're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia’s future economy.

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Our Software team are the brains behind Australia’s number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.

See yourself in our team

The CBA technology unit delivers the best digital banking services to Commonwealth Bank customers and to do so is responsible for digital delivery, group data and analytics, technology and technology infrastructure, cyber, fraud, physical security and business resilience for all divisions across CBA. It is also dedicated to delivering the best workplace technology experience for our over 53.000 people across CBA and focused on providing the latest tools, technology, and resources to enhance the way we work together and empower our people to achieve more for our customers.

Merchant Technology Engineering sits within the Payments Service Utility (PSU), which brings together the people, process and technology assets supporting merchant acquiring (including terminal technology), bulk electronic payments, high value and international payments processing for CBA. The team have the monumental task of ensuring that 40% of the Australian economy are able to transact over $90 billion a day using the Bank’s services in a reliable manner. With the payments technology systems being at the heart of the Bank, almost every customer-facing channel relies on payments services in one way or another.

As a Senior Software Engineer, you'll be doing hands-on coding and be responsible for shaping the technical evolution of this system by contributing to end-to-end design, implementation, and delivery. You'll utilise advanced knowledge of software engineering principles and practices to achieve business outcomes, draw on core technology and domain knowledge to lead the design, enhancement and maintenance of a technology solution. You'll also be invited to join our regular engineering guilds to provide technical guidance and mentoring to our junior members of the team.

We’re interested in hearing from people who:

• Have passion for developing and deploying high quality software solutions with comprehensive test coverage

• Displays enthusiasm about learning new languages, frameworks, and tools

• Are an aspiring people leader who is well versed in industry technologies, and who is able to contribute to create a culture that fosters a high performing, innovative team

• Are able to translate complex information and communicate clearly with senior management and relevant stakeholders

• Constantly thinks outside the box, breaking boundaries to solve difficult problems and drive continuous improvements

• Stay updated with industry trends, technologies, and best practices related to Payments industry

Tech Skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these will set you up for success in this team:

• Knowledge of payment terminals and concepts - Australian payments industry, security requirements for payment transactions, AS2805, ISO8583 and EMV standards.

• Proficient in C/C++

• Working with a terminal management system

• Experience with providing work estimation

• Tools - Jira, Confluence, TeamCity, Ingedev, GitHub and GitHub Actions

• Preferably, knowledge about Linkly protocol for integrated terminals

• Familiar with agile methodologies

Working with us:  

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with us is for you.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.

• Key senior leadership position leading a dynamic Regional Agri and Business Banking team

• High profile and growing region across Geraldton, the Mid West and the Northern Wheatbelt.

• Together we are building a better, simpler bank
   

See yourself on our team

We are passionately committed to supporting businesses across Australia and helping build and enhance our regional communities' financial well-being. With over 70 centres nationwide, our team provides a comprehensive range of services to our diverse business customers throughout Regional Australia.
 

Do work that matters 

The Executive Manager of our WA Central team plays a critical leadership role as an expert in business banking, risk, strategic planning and continuous improvement. While leading a high-performing team of agribusiness and commercial bankers, you will focus on delivering successful outcomes for our customers across the Geraldton, Mid-West and Northern Wheatbelt regions. In addition, you will utilise your coaching ability to mentor and engage your team and our clients, focusing on growing quality business across Commercial and Agribusiness banking. 

The Executive Manager will lead a highly engaged business banking team and be based in our Geraldton business centre.

More specifically, you will:

·         Lead and manage our Agri and Business Banking teams

·         Utilise your industry expertise to understand and identify opportunities and develop strategies accordingly in an ever-changing banking landscape;

·         Coach and mentor the team, supporting and maintaining a high-performance culture whilst building solid relationships to surprise and delight customers; 

·         Drive deal execution with proven skills in origination, structuring and negotiation of complex solutions;

·         Proven record in delivering sustainable results;

·         Have a strong market presence and ability to lead the execution of regional and organisational priorities.
 

We want to hear from you if you:

·         Have a proven track record in leadership, capable of motivating and coaching a business banking team to develop; customer focus, risk and credit skills whilst driving strong growth; 

·         Keen interest in being part of the broader WA/SA State leadership team, supporting our growth agenda;

·         Are highly engaged and motivated with a strong focus on sustainable success through maximising team performance;

·         Have exceptional commercial acumen and credit understanding;

·         A tertiary qualification in Business/Finance and/or Commerce would be highly regarded;

·         Have exceptional verbal and written communication skills.
 

This role is an excellent opportunity for an experienced customer-centric and aspiring Senior people leader who shares a passion for innovation and building businesses. If you are interested, please apply now.

• You are passionate about helping customers turn their financial dreams into reality

• We are a customer and community focused network of branch colleagues

• Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

• Part Time 30 hours based in Bryon Bay

• Monday: 9.15am - 4.00pm

• Tuesday - Friday: 9.30am - 4.15pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

• Build a personal connection with customers through meaningful conversations

• Work with customers to help them use our in-branch technology and digital banking options  

• Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Perform interviews and process applications for personal loans, credit cards and associated products  

• Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  

• Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions  

• Engage with customers by participating in community events and fundraising activities  

• Look out for the safety and wellbeing of your team  

• Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

We’re interested in hearing from people who   

• Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 

• Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 

• Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today!    

• You are a relationship builder, passionate about nurturing a client base and building new business

• We are proud to support businesses across Sydney's north to build successful futures

• Work as part of a collaborative and close-knit team who value flexible working

Do Work That Matters

Here you'll provide meaningful solutions for a well-established portfolio of diversified business clients. Your relationship management experience, insights and expertise, along with our range of innovative products and services will help you move these businesses forward and grow our client base.

In addition to providing excellent service to the existing clients, you will also focus on new client acquisition as well as identifying further opportunities for both new and existing clients.

More specifically, you will:

• Build strong relationships with clients and retain their business through excellent client service;

• Use your network and referral partners to identify and pursue new to bank opportunities;

• Gain an in depth understanding of complex client needs and engage product specialists to deliver a broad range of financial solutions;

• Drive deal execution with proven skills in origination, structuring and negotiation of complex solutions; and

• Continue to build your profile and presence on behalf of CommBank across the region.

See yourself in our team

Our Commercial Banking teams are proud to support a range of medium to large sized businesses across Australia. Our advanced technology solutions allow our people to provide invaluable support to our clients as we help them lead their businesses into the future.

Your team will be made up of Relationship Executives & Analysts in Chatswood who manage a diversified client base, and provide full Business & Commercial Banking solutions. The segment we focus on is businesses that turnover between $3m - $15m or $1m - $3m in commercial lending and delivering on a range of needs and requirements, including cash flow, capital, wealth, risk management and investment advice.

We work flexibly to balance the needs of the client, team and home-life.

We're interested in hearing from people who:

• Have solid experience in building and leading a successful Small Business or Commercial Banking portfolio and lending above $1m;

• Have a deep understanding of banking products and services;

• Are highly skilled in credit and comfortable in financial analysis, with a strong understanding of financial documents and the underlying cash-flow drivers; and

• Pride themselves in building relationships through excellent service and driving new business.

This opportunity would suit an experienced Relationship Manager or Business Banker who is looking to step up, develop & enhance their experience within complex, high value lending and to be part of a team who are on a growth journey.

If this sounds like you, apply now!

You are passionate about using data and analytics to drive business outcomes and contributing meaningfully to the success of CBA Group Treasury. We are enhancing group objectives through market-leading capabilities and unique insights.

See yourself in our team:

Group Treasury as part of Financial Services is accountable for the management of the Group’s overall balance sheet performance, including funding and liquidity risks associated with the Group’s lending and deposit taking business and the investment of shareholders’ funds.

Business Partnering and Structural Risk is a team in Group Treasury responsible for balance sheet management and the structural risk inherent to the customer balance sheet. This includes Transfer Pricing, Interest Rate Risk in the Banking Book (IRRBB) and the formulation of strategy and policy to provide guidance on optimising the Group’s use of funding. The team works closely with the functional teams within Group Treasury and with CBA Group business units to provide strategic advice and assistance to improve balance sheet performance.

Do work that matters:

The role is to develop and enhance the Balance Sheet Management and Funds Transfer Pricing analytics function to help drive optimal balance sheet outcomes through sending pricing signals to products and businesses. The role will have a key focus on modelling and forecasting changes to the entire CBA balance sheet in response to external competitive conditions, the macro-economic environment and business strategy.

The role will have exposure to a wide range of stakeholders including senior members within Group Treasury and Risk Management and across the broad Group in Finance and Business Units.

The successful candidate will be results driven with demonstrated excellent data, modelling and analytics skills, an ability to solve complex problems in a simple manner, combined with commercial acumen, strong stakeholder management and excellent communication skills.

Responsibilities include but are not limited to:

• Support the team’s development of robust analytical capability

• Combine critical thinking and an understanding of balance sheet principles to model outcomes for CBA’s balance sheet in response to the macro-economic environment

• Drive optimal balance sheet management and performance measurement through the data driven insights

• Model and present macroeconomic and internal scenarios to create recommendations that support the broader business and customer strategies

• Understand regulatory considerations affecting strategic objectives and market related requirements to support portfolio decision making

• Support the thought leadership and direction of the GM Business Partnering & Structural Risk and Deputy and Group Treasurer

We’re interested in hearing from people who have:

• Higher tertiary education with relevant major such as mathematics, economics or finance

• Strong analytical and numerical skills, demonstrating independent thought and critical thinking

• Strong experience with using different programming languages (Python, R, SAS and SQL are highly desirable)

• Experience with credit risk, pricing, product analytics, modelling, treasury and/or financial markets

• Good understanding of financial services including general banking and financial markets products

• Financial acumen and an ability to understand and interpret balance sheet activity and key Treasury concepts is preferred but not a must (e.g. Transfer Pricing, Funding and Liquidity management, Interest Rate Risk in the Banking Book)

• Proficient communication skills with the ability to explain complex concepts or ideas using simple language, slides and other materials 

• Ability to work independently and as a part of a team

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

• You are a strong commercial lending Business Banker
• We are a high performing Small Business Banking team at CBA
• Together we will work towards becoming the #1 Business Bank

See yourself in our team:

The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.

Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling proposition and exceptional execution.

Do work that matters:

We are looking for a commercial lending Business Banker to join our Sunshine Coast Branch team!

Be part of a high performing team and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end-to-end fulfilment of those needs.

As a Business Banker, you will be accountable for business development within your region and will support retention of client relationships by providing a premium service.

As our Small Business Banker, you will:

• Facilitate exceptional customer conversations that help to understand our small business client’s goals and needs and provide relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $1M, asset finance, merchant facilities and everyday banking solutions.
• Proactively engage customers and business development activities to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers.
• Be a brand ambassador within the region’s business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses.
• Regular attendance to key stakeholder meetings to help build awareness of Small Business service offerings and proactively work together to build referral partnerships and deal with service pain points

We want to hear from you if you have:

• Experience in commercial lending or B2B sales
• Home lending and self-employed lending experience
• Sound financial analysis skills and commercial acumen
• Excellent interpersonal skills and stakeholder engagement/management skills
• Excellent customer engagement skills (both face to face and non-face to face)
• Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers’ expectations and in facilitating proactive customer contact
• Passion for Small Business customers or experience in or managing a Small Business
• FSRA Tier 2 Accreditation, or able to obtain this within first 30 days
• Credit Approval Authority (CAA) Level 1 or willing to obtain this within 6 months
• Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred)

If this sounds like you, apply now! We look forward to speaking with you about life at CBA.

Staff Software Engineer (Lead .Net Developer)

• You are passionate, driven, flexible and collaborative

• We are high performing engineers pushing the boundaries of software engineering

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.

As a Staff Engineer, you will bring in a perfect blend of skillset, including hands-on coding, mentoring and be responsible for shaping the evolution of the product offering. Here, you will get the best of opportunities to think outside the box, innovate and build solutions that will help provide a seamless and unrivalled customer experience!

Which is why we’re the perfect fit for you. Here, you’ll be part of a team of engineers going above and beyond to improve the standard of document management.

You’ll turn your passion into reality. You’ll be working on building out capabilities/services in Content Services with a focus on Generate Serve and Sign. Our content services domain is responsible for group-wide delivery of Document Generation, Management, Unstructured Data Intelligence and Document imaging systems that support and underpin Australia’s largest bank and lender.

Specifically this includes:

• 10 Group imaging and Document management applications

• Improvement of existing Tier 0 and 1 delivery portfolio across the bank

• Being an integral part of a portfolio of complex change and run across Group Operations of $20m+ per annum

See yourself in our team

The Generate, Serve and Sign Team’s goal is to enable the generation, delivery and execution of contracts so our customers can fulfil their financial goals simply and quickly. You will work closely with Product Owners and managers, software engineers to build out our Document Generation Platform on Cloud, build modern BIAN aligned APIs and solve complex problems elegantly.

You will work alongside a fantastic team of engineers, and highly invested managers focused on your career progression, and you will surely feel at home with us.

We’re interested in hearing from people who

• Can Provide technical strategy and guidance, overseeing complex engineering initiatives.

• Can drive the development of strategic programs of work, including proof of concept developments

• Can Lead and champion strategic practice development within team or platform

• Can mentor and up-skill other engineering teams across different squads

• Can champion the "You build it, you run it" model

Tech Skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Strong experience in .Net or any other structured language

• Experienced in scripting and APIs

• AWS cloud and cloud patterns experience is desirable

• Architecture principles, and building CI/CD pipelines

Working with us

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If this sounds like the role for you then we would love to hear from you. Apply today!

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster 

Roster – 25 Hours per week

Monday: 10.00am – 3.00pm
Tuesday: 10.00am – 3.00pm
Wednesday: 10.00am – 3.00pm
Thursday: 10.00am – 3.00pm
Friday: 10.00am – 3.00pm

Please note: This is a contract/fixed term opportunity until March 2025

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our Colac Branch, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

PLEASE NOTE: The successful applicant for this role, will join our relief team. In addition to supporting the Colac Branch, you will also support the Camperdown & Lorne Branches. TRAVEL WILL BE REQUIRED FOR THIS ROLE.

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality 

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

• You are passionate about helping customers turn their financial dreams into reality

• We are a customer and community focused network of branch colleagues

• Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

• Full Time position based in Cobar - 38 hours per week

• Monday, Tuesday and Thursday: 8.45am - 5.00pm

• Wednesday and Friday: 8.30am - 5.00pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

• Build a personal connection with customers through meaningful conversations

• Work with customers to help them use our in-branch technology and digital banking options  

• Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Perform interviews and process applications for personal loans, credit cards and associated products  

• Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  

• Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions  

• Engage with customers by participating in community events and fundraising activities  

• Look out for the safety and wellbeing of your team  

• Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

We’re interested in hearing from people who   

• Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 

• Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 

• Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today!    

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.