Total 21 job vacancies by Best Logistics Technology (singapore) Pte. Ltd.

The Quality Control manager is responsible for the maintenance and improvement of operational service quality. Reporting directly to Singapore DGM, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 5 years of working experience in similar position

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint

Job Description

1. Pick up parcels from warehouse;
2. Delivery parcels to assigned area.

Requirements

1. Must possess a valid driver’s Class 4 license
2. Driving license with good driving records
3. Minimum 2 years of driving experienced
4. Able to operate 14FT and 24FT vehicle

Job Description
1. Pick up parcels from warehouse;
2. Delivery parcels to assigned area.

Requirements
1. No experience required
2. Class 3 driving license with good driving records
3. Minimum 2 years of on the road driving experience

Job Description
1. Support delivery and work with courier
2. Carry out picking, packing, loading, and unloading initiatives
3. Preparation and delivery of goods for local delivery

Requirement:
1. Able to carry heavy goods
2. Able to communicate with our clients who speaks either English and/or Mandarin.
3. Minimum 1 years experience
4. Working Hours: 5.5 working days

Responsibilities:

· Be knowledgeable about the company products;

· Identify prospective customers, lead generation and conversion;

· Contact new customers to create a sales pipeline and create approaching strategy;

· Emphasize the features of products to highlight how they solve customer problems;

· Negotiate prices and terms, and prepare sales agreements;

· Collaborate with marketing colleagues in sales campaign and sales tools;

· Maintain contact lists and follow up with customers to continue relationships;

· To bring more sales lead and assist company generate profits according to KPI;

· To report monthly progress and share market customer information;

· Any other tasks assigned by management.

Requirements:

• Minimum 2 year sales experience, preferable in logistics and/or supply chain industry;
• Working experience in the e-commerce industry will be an advantage;
• Possess good interpersonal, time management, and ability to work under tight timeline;
• Strong command in written & spoken English & Chinese to handle queries and complaints from English & Chinese speaking customers;
• Familiar with express business and related knowledge.

This role shall be responsible to complete daily expectations of parcels delivery and pick up, and follow all company policies.

Responsibilities:

• Pick up parcels from Clementi warehouse;
• Liaise with consignee for delivery/pick up;
• Delivery parcels to assigned area and returning parcels back to warehouse.

Requirements

• No experience required
• Singapore Citizen only
• Class 3 driving license with good driving records
• Minimum 2 years of on the road driving experience

Responsibilities:

· Be knowledgeable about the company products;

· Identify prospective customers, lead generation and conversion;

· Contact new customers to create a sales pipeline and create approaching strategy;

· Emphasize the features of products to highlight how they solve customer problems;

· Negotiate prices and terms, and prepare sales agreements;

· Collaborate with marketing colleagues in sales campaign and sales tools;

· Maintain contact lists and follow up with customers to continue relationships;

· To bring more sales lead and assist company generate profits according to KPI;

· To report monthly progress and share market customer information;

· Any other tasks assigned by management.

Requirements:

• Minimum 2 year sales experience, preferable in logistics and/or supply chain industry;
• Working experience in the e-commerce industry will be an advantage;
• Possess good interpersonal, time management, and ability to work under tight timeline;
• Strong command in written & spoken English & Chinese to handle queries and complaints from English & Chinese speaking customers;
• Familiar with express business and related knowledge.

Description:

The Quality Control team at BEST is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes, operational safety and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 1 years experience in related fields;
• Customer service experience is preferred;
• Strong command in written & spoken English & Chinese to handle queries and complaints from English & Chinese speaking customers;
• Familiar with express business and related knowledge;

Responsibilities:

• Manage and oversee daily operations in CS department;;
• Assist customers via various communication platforms channels to provide business consultation and inquiry, and timely management of complaints and feedbacks;
• Reassure and manage customers and process claims settlement in a timely manner, and identify the responsible party and implement responsibilities;
• Strong execution of training and coaching of internal department to ensure corresponding service capabilities;
• Responsible for the service provision of KA customers and project customers, and perform regular networking and communication with customers according to their needs and provide corresponding reports and etc.;
• Record and analyse customer feedback, accurately identify and gain insight from customers’ pain points and business development and provide all-round services;
• Continuously optimize and promote service processes and standards to enhance user satisfaction and loyalty of the Company's brand;
• Any other jobs as assigned by the management.

Requirements:

• Minimum diploma, logistics/supply chain is preferred;
• Minimum 5 years of Customer service experience is preferred;
• Good interpersonal and able to lead and manage team skill;
• Ability to lead and manage team;
• Strong command in written & spoken English & Chinese to handle queries and complaints from English & Chinese speaking customers.

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• Forklift license will be a plus;
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

Responsibilities:

• E-commerce goods are put on shelves, picking and packaging;
• Keep work place clean and tidy;
• Other duties when assigned by the warehouse supervisor.

Requirement:

• Warehouse experiences will be a plus;
• Able to start work immediately will be a plus;
• Forklift license will be a plus;
• 5.5 day work week.
• Willing to work overtime. Overtime pay is included in salary range.

The Quality Control officer/supervisor is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint

The Quality Control officer/supervisor is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint

In this position, you will be responsible for the smooth execution of the day-to-day HR administration and training functions while working with a highly motivated team. In order to be competent, you should possess good communication, administrative and coordination skills. You should also have the ability to work in a fast pace environment, have strong sense of teamwork, strong promotion of execution, and strong ability to withstand pressure. Notwithstanding that, you should also have an eye for details and able to handle confidential corporate information.

Responsibilities:

• Manage the end-to-end onboarding and offboarding process;
• Responsible to constantly source for new recruitment agencies and coordinate on the verification and approval process;
• Act as the first point of contact for employees communication;
• Manage staffs training matters and administer training-related funding and claims;
• Coordinate and communicate with other departments to meet staffs training needs;
• Organize and execute employee engagement and welfare activities;
• Support HR activities and initiatives;
• Provide support on HR administrative matters included but not limited to posting job ads, coordination of interviews, insurance listing updates and etc.;
• Any other tasks assigned by management.

Requirements:

• Minimum diploma in related field;
• Fresh entry is welcomed but having 1-2 years experience will be an advantage;
• Possess high integrity, good interpersonal skills and able to work well across all levels in the organisation;
• Meticulous and organised;
• Experience in exercising discretion and maintaining the confidentiality of sensitive corporate information;
• Strong command in both English and Chinese to handle English & Chinese speaking stakeholders.