Total 3 job vacancies by 0050 Personal Health

Job Title

Job Description

The Customer Fulfillment Coordinator is the contact person in the market for all operational related topics, including Master Data, Scheduling, Order Management, Warehousing and Distribution.

Your role:

• Ensuring optimal allocation and fulfillment of orders and returns, working through GBS as executing organization for order management.

• Order handling performance management.

• Master data monitoring.

• Order Monitoring / OM Escalations.

• Scheduling activities monitoring.

• Refusals / Returns / Claims & Dispute Management.

• VAS to Stock.

• Ensuring a smooth fulfillment by working together with Integrated Warehousing & Distribution (IW&D) for seamless logistics execution.

• From competitive salary, annual incentive bonus to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits.  Be sure to speak to your recruiter about the benefits in your region.

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To succeed in this role, you should have the following skills and experience:

• Demonstrated ability to manage multiple stakeholders .

• Relentless focus on driving customer satisfaction.

• Apply LEAN & Drive Continuous Improvement.

• Strong analytics and problem-solving capability.

• Communication skills.

• Order Management Experience (SAP, Office skills).

• Logistical Experience.

• English - advanced.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-EU

Job Title

Job Description

Junior Demand Planner will manage the volume planning process across selected product categories.

You are responsible for:

• Creating the baseline demand forecast

• Maintaining 12 months rolling forecast in planning system in JDA system, consisting of baseline forecast and promotional forecasts (Sales input) and NPI (Marketing input). Weekly exception-based review and adaptation of short term demand plans in JDA using relevant inputs ensuring planning systems to be updated at any time.

• Acting as business partner and support Marketing/Sales/F&A with fact-based analysis and assumptions underpinning the demand forecast. Prepare and facilitate Sales review and Activity Review meeting to allow decision taking on the final demand plan, highlighting issues like excess stock, constraints etc.

• Analyzing operational planning performance of sales vs plan. Defines root causes/corrective actions collaborating with other functions as input for next planning cycles.

• Phase-in/Phase-out management: Recommend items for de-stocking based on inventory turnover/ageing and excess analysis. Maintain/control PHIO plans, highlight issues of supply-demand discrepancies.

• Inventory Management: Regular review of the commercial inventories. Recommend optimal safety stock levels based on requested service level and inventory targets. Review current and projected excess and ageing stock and drive PDCA.

To succeed in this role, you should have the following skills and experience:

• Graduate with Bachelor or Master degree (minimum education level and/or related major for the role)

• SAP / JDA knowledge is (mandatory technical skills)

• Ability to cooperate proactively across many departments in the organization and with external partners  (required personal skills)

• Strong focus on targets an KPIs, managing obsolete stocks, to reduce their financial impact on the company P&L

• Participating or leading any other projects in the supply chain area

• English - fluent

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-EU

Job Title

Job Description

You are responsible for:

• Provide core organizational and project management services for the email marketing touchpoint

• Communicate effectively with both internal (marketing team) and external (agency) to keep progress moving on email campaigns and special projects

• Draft creative briefs to effectively translate category vision to CRM creative agency

• Creating CRM strategies across categories that enable customer engagement, retention and customer loyalty.

• Ensure the quality, richness and growth of the database using the current CRM platform, constantly working on its improvement

• Working closely with all categories/departments to ensure the CRM works effectively for all aspects of the company.

• Ensuring the usage of best practices for CRM

• Overseeing direct communications with customers through the CRM.

• Monitor and maximise customer data, making sure we have a digital reachable contacts database that can be segmented for specific categories/activities and can be monetized

• Support the nurturing and engagement of the current database

You are part of:

Digital Marketing team and will be based in Romania.

Good knowledge of:

• E-commerce platforms

• SEM, SEO, PPC

• NET PR

• Advertising and campaign setup on e-commerce platforms

• CRM/Loyalty programs (including online customers)

To succeed in this role, you should have the following skills and experience:

• University graduate;

• At least 3 years experience in digital marketing / e-commerce within multinational consumer goods organization, agency or online retailer.

• Experience working in a CRM role in a high energy online environment (experience working with an Email Service Provider, Salesforce etc)

• Proven history of developing high quality digital user experiences

• Excellent communication, interpersonal and time management skills;

• Excellent English and computer literate(Excel; Power Point);

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

#LI-EU