Total 4 Contract Transportation / Logistics job vacancies

TUGASAN

* Menjalan tugas sebagai pemandu kepada Pemandu Syarikat

* Bertanggungjawab dalam memastikan pemanduan yang berhemah dan menjaga keselamatan penumpang dan kenderaan serta mematuhi peraturan lalu lintas

* Bertanggungjawab melaksanakan tugas-tugas operasi bersifat hand-on yang memerlukan keupayaan fizikal di dalam pejabat/ luar pejabat seperti dispatch

* Memastikan kenderaan berada dalam keadaan yang baik sepanjang masa dan membuat pemeriksaan dan selenggaraan rutin sebelum dan selepas pemanduan.

* Sentiasa bersedia untuk bekerja lebih masa sekiranya diperlukan

* Mahir dengan tempat dan jalan di kawasan Lembah Klang dan Kuala Lumpur serta mahir mengunakan aplikasi Waze atau Google Maps. 

* Melakukan tugasan-tugasan yang diarahkan oleh Pengarah Syarikat

*Bersedia Kerja Lebih Masa

KELAYAKAN

*Berumur lingkungan 25 ke 40 tahun

*Sihat tubuh badan

*Sekurang-kurangnya 1 tahun pengalaman bekerja sebagai pemandu

*Tahap pendididkan minimum : SPM

*Mempunyai lesen memandu B2 & D yang sah

*Mempunyai trek rekod yang bersih serta tiada rekod jenayah

*Menepati masa dan boleh dipercayai

*Jujur , bertanggungjawab , fleksibel, komited dan boleh menerima arahan dengan baik

Perks & Benefits

• Caruman KWSP, PERKESO & SIP
• Cuti Tahunan
• Tuntutan Perubatan
• Elaun Kerja Luar Kawasan (Outstation)
• Kerja Lebih Masa (Mengikut Keperluan Semasa)

工作範圍：

• 客戶自取 / 客戶自取
• 執行拾取掃描/執行拾取掃描
• 從供應商收集供應/從供應商收集供應
• 任何其他臨時任務/任何其他臨時任務

資格：

• 年齡21-40歲
• 擁有電子許可證（無訴訟）
• 6個工作天，可輪班工作
• 至少 1 年普通貨車司機/貨車司機/國家經驗
• 產業將優先
• 工作地點：蒲種
• 工作時間 : 上午 10 點 - 下午 6:30 / 中午 12:00 - 晚上 8:30

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 事假

Job Skop:

• Pengambilan dari pelanggan / Pickup from customer
• Melakukan imbasan pengambilan / Perform pickup scan
• Mengumpulkan bekalan dari pembekal / Collecting supply from supplier
• Sebarang tugas ad hoc lain / Any other ad hoc task

Kelayakan:

• Umur 21-40
• Mempunyai lesen E-License (Tiada saman)
• 6 hari bekerja, mampu bekerja berdasarkan shift
• Pengalaman minimum 1 tahun dalam General Lorry Driver / Van Driver / Country
• Industry akan diutamakan
• Kerja lokasi: Puchong
• Waktu Bekerja : 10 AM - 6:30 PM / 12:00 PM - 8:30 PM

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Personal leave

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly