Total 303 job vacancies by 112222 Rochester General Hospital

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS:        Full Time       

LOCATION:         Irondequoit

DEPARTMENT: Reed Eye

SCHEDULE:      

ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

RESPONSIBILITIES

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.25 - $18.90Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• No Weekends or Holidays
• Personal Time that includes Vacation Time, Sick Time & Holidays
• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Student Loan Repayment Program
• Free ASN to BSN Program through Advance U
• Tuition Assistance & Reimbursement Program
• Clinical Ladder
• Employee Referral Program with Bonuses up to $10k
• Certification Support and Pay
• Relocation Assistance
• Advancement Opportunities
• Retirement Savings Program
• Employee Assistance Program including free Mental Health
• Same Day Pay through Daily Pay

STATUS: Full time              

DEPARTMENT: Geneseo Urgent Care

SCHEDULE: Monday-Friday

       

ATTRIBUTES

• Compassionate, warm and patient focused
• Critical thinking skills, decisive judgment
• Exceptional documentation skills and professional behavior

RESPONSIBILITIES

• Patient Care & Service. Promote and restore patients' health by completing the nursing process; collaborate with physicians and multidisciplinary team members; perform various treatment procedures; provide physical, educational and emotional support to patients, friends and families; supervise assigned team members
• Medication Administration & Reporting. Administer medication and give/receive relevant reports, both written and verbal from/to appropriate staff as per departmental protocols
• Documentation. Ensure concise, pertinent and complete documentation using computerized medical record process
• Preparation. Ensure clinical areas are properly supplied and exam rooms are available and stocked

EDUCATION:

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA), LPN - Licensed Practical Nurse - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$23.00 - $26.60Geneseo14454

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Benefits Effective Date of Hire
• Same Day Pay through Daily Pay

SUMMARY

To act as a technical resource to team members by providing level III Deskside IT expertise in response to team members’ requests, including research, quoting, procuring, scheduling, configuring, implementing, maintaining, troubleshooting, and upgrading supported technical solutions. This position requires the ability to interact with team members and vendors to complete requests accordingly, using the supported software and hardware tools provided. Provides recommendations to team members based upon needs and standard services available within the scope of the request. Collaborates with team members to continuously improve implementation processes.

STATUS: Full time           

LOCATION: Riedman Campus       

DEPARTMENT: Information Technology - Deployment

SCHEDULE: Monday - Friday 8am to 5pm

        

ATTRIBUTES

• Associate’s degree in Computer Science or related field preferred.
• 3 years of previous Deskside hardware and software experience preferred
• Strong customer service skills required.
• Must have a valid driver's license.

RESPONSIBILITIES

• Coordinate team member small to medium sized requests and infrastructure projects which include researching hardware and software options, quoting, procuring, scheduling, configuring, implementing, troubleshooting, and upgrading supported technical solutions.
• Responsible for assigned team member requests and Projects. Assigns tasks/responsibilities to other IT teams to facilitate responses and provides troubleshooting assistance as required to complete requests.
• Provides input and develops customized solutions into new product functionality for improved workflows and job functionality in conjunction with IS&T engineers. Collaborates with Project Managers and Coordinators by assisting with implementation and support of new projects.
• Maintains the ability to react to change productively and handle other essential tasks as assigned while being able to present and communicate complex technical details to a non-technical audience.
• Provides technical support to resolve issues during system installation and upgrades. Works with the vendor on technical solutions and deliverables.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$20.50 - $25.00Rochester14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

SUMMARY

The Sr. Director is a key leadership position within the Quality and Safety Institute (QSI) at Rochester Regional Health. Working under the direction of the Vice President, Patient Safety Officer, and in partnership to other senior leaders across RRH, this role supports the Quality and Safety strategic pillar to provide the highest quality of care, free from preventable harm with best in-class service at the lowest cost. Reporting to the RRH VP Patient Safety Officer, the Sr. Director of Patient Safety and Clinical Risk Management will support the RRH Quality and Safety strategic pillar to provide the highest quality care, free from preventable harm with best in-class service at the lowest cost. This role will have responsibility for the clinical patient safety and Clinical Risk Management operations of Rochester Regional Health. The Sr. Director will utilize leadership and operational expertise plus knowledge of quality and patient safety literature, theories of innovation to recommend and operationalize RRH quality and safety goals, and organize patient safety resources to mitigate clinical risks and ensure the highest possible level of safety, quality, performance and innovation.

STATUS: Full Time            

LOCATION: Rochester, NY       

DEPARTMENT: Patient Safety

SCHEDULE: Days

        

ATTRIBUTES

• Master's degree in healthcare administration, nursing, or a related field required. Doctorate is preferred.
• Minimum of 5 years of experience in healthcare quality and patient safety (or other relevant experience), with at least 3 years in a leadership role (or other relevant experience) required.
• Certification in quality improvement, safety, clinical risk management or equivalent (e.g., Certified Professional in Healthcare Quality – CPHQ, Lean, Certified Professional in Patient Safety - CPPS) required or must be obtained within three years of hire. (For those with a BSN; valid NYS Registered Nurse License is required.)
• Progressive leadership experience in patient safety, clinical risk management, or quality improvement within a multi-hospital health system or large healthcare organization.
• Strong knowledge of safety science, high reliability, quality improvement and, clinical risk management methodologies, regulations and accreditation standards (e.g., NYS, DNV, CMS).
• Demonstrated ability to apply implementation science methodologies (Safety culture, human factors, design thinking, root cause analysis, qualitative analytics and implementing risk mitigation strategies)
• Excellent communication, collaboration, and interpersonal skills with the ability to engage and influence stakeholders at all levels of the organization.
• Highly proficient in analytical and data management and interpretation skills.
• Excellent leadership, communication, and team-building skills.
• Excellent communication, interpersonal, and project management skills.
• Ability to work collaboratively with all levels of staff and adapt to changing healthcare environments.
• Detail-oriented with a focus on reduction of preventable harm.
• High level of meeting management, computer, teaching and training, organization and time management, High level of leadership/facilitation skills.
• High level of analytical ability necessary to identify and illustrate relationships among activities, recommend courses of action based on making choices among alternative and design recommended.
• High level of proficiency with Microsoft Excel, Teams and PowerPoint

RESPONSIBILITIES

• Strategic Leadership. Develop and execute comprehensive patient safety and clinical risk management strategies aligned with organizational goals, regulatory requirements, and industry best practices. Provide strategic direction and guidance to multidisciplinary teams to promote a culture of safety, accountability, and continuous improvement.
• Program Development and Implementation. Lead the design, implementation, and evaluation of patient safety and clinical risk management programs, policies, and procedures across all facilities within the health system. (e.g. CUSP, Safety Culture Assessment). Collaborate with clinical and administrative leaders to integrate patient safety and risk management principles into clinical workflows, processes, and systems.
• Incident Response and Investigation. Oversee the design and operational use of the event reporting system. Oversee the investigation and analysis of patient safety incidents, adverse events, and clinical risks, utilizing root cause analysis methodologies to identify contributing factors and opportunities for improvement. Develop and implement proactive strategies to prevent future occurrences and enhance patient safety outcomes.
• Regulatory Compliance and Accreditation. Ensure compliance with all relevant regulatory requirements, accreditation standards, and guidelines related to patient safety, clinical risk management, and quality improvement. Serve as a subject matter expert on patient safety and risk management issues during regulatory surveys, audits, and accreditation visits.
• Education and Training. Develop and deliver educational programs, training sessions, and resources to enhance awareness of patient safety principles, risk mitigation strategies, and incident reporting processes among staff, clinicians, and leadership. Foster a culture of learning and continuous improvement by promoting interdisciplinary collaboration, knowledge sharing, and evidence-based practices.
• Data Analytics and Performance Monitoring. Utilize data analytics and performance metrics to monitor patient safety outcomes, identify trends, and benchmark performance against industry standards and internal targets. Provide regular reports and presentations to senior leadership and governing bodies on patient safety initiatives, risk management activities, and quality improvement efforts.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$120,000.00 - $170,000.00Rochester14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

SUMMARY

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$95,000.00 - $150,000.00Newark14513

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$65,000.00 - $90,000.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

SUMMARY

As a Medical Technologist, you play a key role in supporting patient safety and high quality clinical outcomes through precise specimen analysis, reporting and troubleshooting.

STATUS: Full Time

LOCATION: Rochester General Hospital

DEPARTMENT: Chemistry

SCHEDULE: Monday - Friday Days & Rotating weekends on Evenings

ATTRIBUTES

• BS in Medical Technology or BS in a related Science (Biology, Chemistry, or The Physical Sciences) and/or equivalent relevant experience as recognized by New York State Department of Education for licensure as a Clinical Laboratory Technologist. (NYS Dept of Education, Education Law, Title 8, Article 165, sub-parts 79-15; 9/23/8).
• Previous experience in a Clinical or Pathology Laboratory a benefit, but not required.
• Certification by American Society for Clinical Pathology (ASCP) preferred, but not required.
• Excellent communication and evaluation skills
• Exceptional documentation skills and attention to detail

RESPONSIBILITIES

• Analysis & Reporting. Perform precise specimen analysis and report results accurately, following established procedures; recognize deviation from expected results, analyze and correct problems using scientific principles; complete QC Action Logs, preventative maintenance logs and pending lists daily
• Training & Development. Assist with training new personnel on responsibilities in the laboratory; evaluate progress of training; make recommendations for training methods and content
• Evaluation. Continuously assess work processes and make suggestions for improved work methods and ways to increase efficiency, reduce costs and solve operational problems; monitor departmental reagent inventories

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$33.25 - $41.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Health & Wellness Benefits starting Your First Day

• Paid Vacation & Holidays

• Relocation Assistance

• Student Loan Repayment Program

• Tuition Assistance & Reimbursement

• Employee Referral Program

• Free Parking

SUMMARY:

As a Nurse Educator (RN), you are responsible for assisting, guiding, coaching, promoting, and executing quality care delivery throughout the inpatient acute care units. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion.

STATUS: Per Diem

LOCATION: Rochester General Hospital

DEPARTMENT: Nursing and Clinical Practice

ATTRIBUTES

• Must be currently registered and licensed by NYS as a registered professional nurse.

• Bachelor’s degree required in nursing, health education, or instructional development or an equivalent combination of education and healthcare related work experience will be considered.

• Minimum of three years prior training/teaching experience in related educational field.

RESPONSIBILITIES:

• Patient Care. Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient). Demonstrates clinical judgment in responding to priority patient needs.

• Education and Teaching. Assistance of teaching staff and patients to enhance a patient centered care model and the patients individual plan of care. Assist in the assessment and completion of required core measures.

• Clinical Resource. Serves as a role model and staff nurse support and resource for excellence in clinical care and the overall patient experience.

EDUCATION:

BS: Health Education, BS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$70,000.00 - $100,000.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

SUMMARY

The Sr. Director is a key leadership position within the Quality Safety Institute (QSI) at Rochester Regional Health System (RRH). Working under the direction of the VP, Patient Safety Officer and in partnership with other senior leaders across the RRH system, this role supports the Quality and Safety strategic pillar to provide the highest quality care, free from preventable harm with best-in class service at the lowest cost. The Sr. Director for Patient Experience assumes system responsibility for Rochester Regional Health System (RRHS). The role will drive and foster a culture of patient and family centered care and service excellence, while improving patient and family experience across the enterprise. The Sr. Director will work directly with the Executive Teams at all RRHS affiliates to assess and communicate performance and create change at all levels of the organization. This role will also be accountable to supporting and managing the organizational needs, as well as the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of all team members. The role is responsible to translate the concepts of service excellence, patient experience, and patient relations into actionable behaviors, to build a culture of true patient and family centered care and engagement.

STATUS:  Full Time            

LOCATION: Rochester, NY        

DEPARTMENT: Patient Experience

SCHEDULE: Days

        

ATTRIBUTES

• Master’s Degree in Nursing, Medicine, Organizational Development, Public Health Administration, Public Health, Business or related field required. Doctorate degree preferred.
• Ten years of related experience with progressive levels of responsibility required.
• Certification in quality improvement, safety, clinical risk management or equivalent (e.g., Certified Professional in Healthcare Quality – CPHQ, Lean, Certified
• Professional in Patient Safety - CPPS) required or must be obtained within three years of hire. (For those with a BSN; valid NYS Registered Nurse License is required.)
• Deep understanding of CAHPS and pay for performance value based purchasing.
• Proven track record of implementing and accomplishing customer service improvements in a large academic complex healthcare organization of system.
• Knowledge of survey methodologies.
• Knowledgeable of programs for improving patient experience, provider communication, and patient and family engagement.
• Experience with coaching methods and leadership, and budgeting.
• Proven track record of results with process management, and lean management.
• Passionate with ability to inspire, ability to lead and facilitate meetings, conduct focus groups, and lead trainings. Ability to motivate commitment from stakeholders and team members.
• Purpose driven, principle led and performance focused wit proven ability to lead change
• Ability to articulate challenges and be proactive in thinking and executing innovative strategies.
• Ability to communicate effectively, both verbally and in writing, across levels of the organization.
• Ability to create effective presentations that inspire and influence.
• Advanced data analysis, data visualization, and interpretation skills.
• Ability to demonstrate strong leadership and management skills.

RESPONSIBILITIES

• Information Management. Responsible for all aspects of Patient Experience measurement through surveys. Services as primary point person for vendor relations on surveys and patient experience support. Manages the reporting outcomes in patient experience to the Board of RRH. Monitors quality based reimbursement for CAHPS. Partners with senior leadership to set goals for the system on patient experience, including annual incentive programs. Serves as a subject matter expert for service excellence, maintaining and active understanding of current thinking and innovative interventions/program regarding the patient experience both locally and nationally.
• Strategy and Performance Management. Identifies and presents key issues affecting the patient and family experience for Board and Executive leadership discussion and decision making. Presents findings on barriers to success, area of excellence, and progress towards goals. Partners to set strategic priorities and metrics for Patient and Family centered care. Monitors national CAHPS and patient experience trends and federal requirements. Distinguishes how top performing healthcare systems identify and maintain success. Creates and monitors service standards for patient relations.
• Leadership. Responsible for supervision of patient experience talent at local levels. Responsible for budget management and financial stewardship.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$120,000.00 - $170,000.00Rochester14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• No Weekends or Holidays
• Personal Time that includes Vacation Time, Sick Time & Holidays
• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Employee Assistance Program including free Mental Health
• Tuition Assistance & Reimbursement Program
• Employee Referral Program with Bonuses up to $10k
• Advancement Opportunities
• Retirement Savings Program
• Same Day Pay through Daily Pay

OUR DEPARTMENT:

Our Women’s Health team has expert knowledge in the wide range of conditions that affect women at all stages of life. Our unique combination of clinical knowledge, experienced staff, and high-tech equipment allows us to deliver specialized diagnostic and consultative services. We're committed to partnering with women to provide personalized, comprehensive OBGYN care throughout all stages of life. And, with providers conveniently located throughout the Finger Lakes region, Rochester area and Western New York, exceptional women's care is never far.

STATUS: Per diem      

LOCATION: The Women’s Center at RGH   

DEPARTMENT: OBGYN

SCHEDULE: Monday - Friday 830-5pm

ATTRIBUTES

• Medical Assistant Certification or medical assistant experience preferred
• Strong customer service, computer, and communication skills
• Bilingual preferred

RESPONSIBILITIES

• Patient Care & Physician Assistance. Room patients in a timely fashion, complete patient work-up, obtain vital signs, assist physicians with procedures; manage physician orders and complete appropriate forms/requests; report issues to a licensed staff member when necessary
• Maintenance. Ensure treatment rooms are stocked as needed; update and maintain patients’ e-record
• Compliance. Adhere to required department and system protocols, HIPAA regulations and local, state and federal requirements

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.25 - $18.90Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Employee Assistance Program including free Mental Health
• Personal Time the includes Vacation Time, Sick Time & Holidays
• Retirement Savings Programs
• Tuition Assistant & Reimbursement Program

SUMMARY

Responsible for providing patient care of a technical nature as a member of the Cardiac Procedural Team.  Performs set up and operation of intra-aortic balloon pump in the Operating Room, ED and Cardiac Cath Lab.  Assists the Cardiac Team in the daily functioning of the Cardiology procedure rooms.  Is cooperative, courteous and helpful to all members of the hospital team/OR staff as well as patients and family members.

Key Responsibilities:

• Provides technical care as an intraoperative team member in accordance with hospital policy/procedures and with departmental, area and national standards.
• Performs operational assistance and set up of intra balloon pump on critical patients as needed.
• Performs the duties of an IABP Technician according to departmental policy and procedures with 1% accuracy as documented by DON/Chief CT.
• Provides an “On Call” service 24 hours a day, 7 days a week for IABP.
• Provides an “on call” services per Human Resource Guidelines 1% of the time as documented by DON

STATUS: Full Time

LOCATION: Rochester General Hospital

DEPARTMENT: Operating Room

SCHEDULE: M-F Days, plus on-call, which may include Evenings, Overnights, Weekends

ATTRIBUTES

• High School graduate or graduate of an approved school  for cardiovascular technology, preferred
• 1-3 years of previous experience
• Strong analytical, computer, and communication skills

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.75 - $25.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

SUMMARY

Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable. Resolve edits to ensure accurate claims are sent to primary and secondary insurances. Research and resolve denials and payer requests for information promptly and accurately in order to secure payment. As a Senior team member, create and document new processes and support denial analyses. Work as part of a dynamic team continually looking for ways to improve a complex business process.

Key Responsibilities:

CLAIMS & APPEALS: Review and accurately process claim edits in a system work queue. Accurately handle claim adjustments and coverage changes as needed. Review and process claim denials according to established processes. Research and resolve denial issues via the payer website, coverage policies and/or phone calls to the payer. Submit corrected claims and appeals. Process account adjustments and refunds as needed according to department policy and procedure. Document actions appropriately and follow-up with payers to ensure they take actions promised. Follow-up on claims with no responses. Manage large workload using tracking tools to ensure we don’t fail to follow-up before a payer’s deadline. Help lead team meetings which review new procedures, new denial types and system updates. Report problems and patterns to the supervisor to help keep policies and procedures up to date with new clinical programs and payer policy changes. Answer staff questions about processes and problem resolution. 

CUSTOMER SERVICE & SUPPORT: Acquire and maintain knowledge of system terminology, claim/denial/coverage concepts and terms, and relevant HIPAA privacy rules and other regulations.  Expertly use insurance websites to explore denial issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details. Respond to patient complaints by researching coverage and claim processing to ensure the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff. Create and maintain documentation of billing processes to support audits and training. Support denial trend analyses and special projects. Work directly with outside departments to assure authorizations, medical records, and appeals are accurate and timely

Desired Attributes:

• 2 years work experience in a healthcare setting preferred
•  Proficient working knowledge of assigned receivable systems
• General knowledge of Medicare, Medicaid and insurance compliance issues preferred
• Familiarity with ICD-9 diagnosis and procedure codes as well as CPT/HCPCS codes helpful
• Knowledge of UBO4 billing form and 1500F05 specific payor requirements prefer
•  Proficiency in a variety of  computer applications and spreadsheet applications and common office equipment
• Excellent problem solving, organizational and oral and written communication skills required
•  Strong communication, analytical and PC skills highly desired
• Excellent interpersonal, organizational, communication, attention to detail and follow through skills
• Flexibility and ability to work as a team player and to handle simultaneous tasks
• Successful completion of annual age and job specific competencies and skill verification tools required

Minimum Qualifications:
•None

Required Licensure/Certification Skills:
•None

Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.50 - $22.25Rochester14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

EDUCATION:

MS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

NP - Nurse Practitioner Certification - New York State Education Department (NYSED), RN - Registered Nurse - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$95,000.00 - $150,000.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

SUMMARY

As a Senior Access Associate, you lead in the management and guidance of team members to maintain Rochester Regional’s high-quality standards of customer care.

STATUS:        Full Time       

LOCATION:         Long Pond

DEPARTMENT: Internal Medicine

SCHEDULE:         M-F Days

ATTRIBUTES

• Three (3) years of related work experience in a healthcare or customer service setting preferred
• Ability to lead and take direction
• Basic computer skills
• Excellent customer service and communication skills

RESPONSIBILITIES

• Leadership. Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues  
• Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information
• Registration & Verification. Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable
• Billing & Payments. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.00 - $21.00Rochester14626

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU

We believe in empowering you to reach your full potential. Here are some of the ways in which we support our Nurses:

• Clinical Ladder
• Certification Support and Pay
• Advancement Opportunities
• Employee Referral Program
• Same Day Pay through Daily Pay

SUMMARY

As a Licensed Practical Nurse, you are key in the success of operations and compassionate patient care every day.  

STATUS: Per Diem (10-15 hrs/week)   

DEPARTMENT: RGH Neuro (Remote option available upon completion of training)
SCHEDULE: Flexible

       

ATTRIBUTES

• Compassionate, warm and patient focused
• Critical thinking skills, decisive judgment
• Exceptional documentation skills and professional behavior

RESPONSIBILITIES

• Patient Care & Service. Promote and restore patients' health by completing the nursing process; collaborate with physicians and multidisciplinary team members; perform various treatment procedures; provide physical, educational and emotional support to patients, friends and families; supervise assigned team members
• Medication Administration & Reporting. Administer medication and give/receive relevant reports, both written and verbal from/to appropriate staff as per departmental protocols
• Documentation. Ensure concise, pertinent and complete documentation using computerized medical record process
• Preparation. Ensure clinical areas are properly supplied and exam rooms are available and stocked

EDUCATION:

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA), LPN - Licensed Practical Nurse - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$23.00 - $26.60Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.