Total 6 Front Office Assistant job vacancies in Business Management / Project / Planning category in Kuala Lumpur KUL

Responsibilities:

• Act as the point of contact between the manager and internal/external clients.
• Screen and direct phone calls and distribute correspondence.
• Handle requests and queries appropriately.
• Manage diary and schedule meetings and appointments.
• Make travel arrangements.
• Take dictation and minutes.
• Source office supplies.
• Produce reports, presentations and briefs.
• Devise and maintain office filing system.

Requirements:

• Proven work experience as a personal assistant.
• Knowledge of office management systems and procedures.
• MS Office and English proficiency.
• Excellent organisational and time management skills.
• Up-to-date with latest office gadgets and applications.
• Ability to multitask and prioritize daily workload.
• Excellent verbal and written communications skills.
• Discretion and confidentiality.
• At least a High School diploma.
• Possess at least a Diploma or higher in Business Studies or certification would be considered an advantage.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Profit Management

• Managing the day to day commercial retail operations and achieving sales target.
• Compile and analyse sales results, retail KPIs and identify opportunities and performance gap to improve sales and service.
• Responsible for overseeing the operations of retail outlets, achieving sales targets and profitability, minimizing operating expenses, and implementing sales strategies.
• Planning for Annual Budgets.

Operation Management

• Monitor and ensure compliance to all retail standards and regulatory requirements by trade authorities, complex landlords and department stores.
• Design and implement effective Standard Operating Procedures (SOPs).
• Implement controls in cash collection, stock count schedules, stock control and inventory integrity.
• Ensure security of staff and business areas are in place and theft/pilferage preventive controls, surveillance cameras functioning and monitoring,
• Ensure effective manpower coverage for all stores and submission of staff OT hours.
• Recruit, train, develop, plan, organize the team from time to time
• Ensure housekeeping of all business areas are executed and maintained to the highest level of standards
• Take charge/participate in roadshow and other marketing activities to promote brand
• Drive business expansion by identifying new outlet and store opening opportunities.

Leadership

• Support stores to maintain productivity and retail operations standards, discipline, training and development.
• Cultivate effective communication to build/improve staff motivation and morale leading to a positive working attitude and environment.
• Conduct staff appraisal and performance reviews.
• Lead and coach staff towards achieving the sales goals and service standards and through trainings where required
• To tactically strategize and drive the outlets to achieve sales and services targets.
• To develop, motivate and inspire outlet staff towards maximum performance in surpassing targets via performance driven initiatives and rewards. Analyse outlet staffs Competency Gap and plan their training and development to meet acceptable standards, efficiency and productivity levels.
• To direct the outlet team in ensuring compliance to all policies and procedures. Review the guidelines and provide recommendations to the Management when necessary.
• To resolve escalated key customers’ problems/complaints and provide guidance to the team to ensure fast resolutions to meet the customers’ expectations and satisfaction.
• To effectively drive the outlet based on the Company’s objectives and performance initiatives and its effectiveness to the Management.
• To conduct periodic visits to outlets to ensure the set standards are achieved as well as continuously keep abreast to industry best practices. Ensure efficient and effective management as well as high performance sales.
• To build, enhance and maintain effective relationships with internal and external parties (i.e. local authorities, government bodies, the malls’ management) in order to ensure good support or approval to execute all related operational matters.
• To continuously review, feedback and propose enhancement to internal policies, systems, processes and procedures, and relevant marketing initiatives to ensure it enhance the operational efficiency and effectiveness of outlets.
• To manage, check and enforce all promotional programs, displays and key activities are delivered with the set standards.
• To provide coaching and guidance to outlet staff in meeting acceptable operation standards to achieve Customer Service & Experience objectives.
• To monitor and control the cost structures including manpower cost in achieving profitable, effective and efficient operations at outlets.
• To contact store managers and other outlet staffs to communicate relevant information.
• To mentor and motivate sales staff to put in their best in order to achieve financial goals.
• To develop and implement budget and plans for retail operations.
• To possess knowledge of visual presentation techniques, ability to interpret and achieve visual objectives.
• To work closely with Visual Merchandiser to utilise the space available and merchandises to ultimate profitability.
• To monitor inventory levels to determine the need for stock supply at each retail outlet.
• To set and regulate product pricing using results of market and demand analysis.
• To create customers’ awareness on of the outlets’ products and services.
• To effectively handle additional responsibilities as assigned by the Company on an as-needed basis from time to time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

Responsibilities:

• Coordinate on-site activities, managing contractors, suppliers, and subcontractors.
• Plan, schedule, monitor, and update the project to meet targets.
• Independently manage construction activities and progress.
• Supervise and lead the project team, ensuring completion within the required timeframe and budget.
• Resolve design-related issues during construction.
• Ensure work quality and oversee health and safety standards on site.
• Collaborate with internal and external stakeholders, including project team members, consultants, sub-contractors, and relevant government agencies, to achieve project objectives.
• Identify and manage project risks to ensure successful delivery.
• Assist the Project Manager with site coordination.

Requirements:

• Diploma, Bachelor and Master in Mechanical/Electrical/ Electronic/Construction or other related discipline required.
• 1+ years of project experience working in the construction industry required
• Experience with facilities construction sites and lift technical are preferred.
• Good command of language; both written and spoken in English and Bahasa Malaysia.
• Motivated, willing to learn, hardworking, result-oriented and a team player.
• Good communication and interpersonal skills.
• Ability to work independently.
• Willing to travel when needed.
• Training will be provided.
• Fresh graduates are encouraged to apply.

Perks & Benefits

• • Allowance (travel spends, transportation, etc.)
  • Nearby public transport
  • Medical insurance

職責：

• 充當經理和內部/外部客戶之間的聯繫點。
• 篩選和轉接電話並分發信件。
• 適當處理請求和查詢。
• 管理日記並安排會議和約會。
• 做好旅行安排。
• 進行聽寫和會議記錄。
• 採購辦公用品。
• 製作報告、簡報和簡報。
• 設計和維護辦公室檔案系統。

要求：

• 擁有豐富作為私人助理的工作經驗。
• 了解辦公室管理系統和程序。
• MS Office 和英語能力。
• 優秀的組織和時間管理能力。
• 了解最新的辦公室小工具和應用程式。
• 能夠同時處理多項任務並確定日常工作的優先順序。
• 優秀的口頭和書面溝通能力。
• 自由裁量權和保密性。
• 至少有高中文憑。
• 至少擁有商業研究文憑或更高學位或認證將被視為一種優勢。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

職責：

• 協調現場活動，管理承包商、供應商和分包商。
• 規劃、安排、監控和更新專案以實現目標。
• 獨立管理施工活動和進度。
• 監督和領導專案團隊，確保在規定的時間和預算內完成。
• 解決施工過程中的設計相關問題。
• 確保工作品質並監督現場健康和安全標準。
• 與內部和外部利害關係人（包括專案團隊成員、顧問、分包商和相關政府機構）合作，以實現專案目標。
• 識別和管理專案風險以確保成功交付。
• 協助專案經理進行現場協調。

要求：

• 需要機械/電氣/電子/建築或其他相關學科的文憑、學士和碩士學位。
• 需1年以上建築業專案經驗
• 有設施施工現場及電梯技術經驗者優先。
• 良好的語言能力；以英語和馬來語書寫和口語。
• 積極主動、樂於學習、勤奮、注重成果、具備團隊合作精神。
• 良好的溝通和人際交往能力。
• 獨立工作的能力。
• 需要時願意出差。
• 將提供培訓。
• 鼓勵應屆畢業生申請。

津貼和福利

• • 津貼（旅費、交通費等）
  • 附近的公共交通
  • 醫療保險

整體工作職能

開發新的商業機會並確保最大的商業潛力

企業和政府部門實現既定銷售目標

職責

• 透過定期拜訪和聯絡，與現有業務合作夥伴、系統整合商和經銷商建立密切的業務關係
• 透過探索和創造新機會來增加客戶群
• 準備示範材料並向新的和現有的企業和政府客戶以及系統整合商介紹產品範圍和新產品。
• 負責辦公室印表機、平面印表機等產品的銷售。

要求

• 最低文憑/學位
• 至少 2-3 種銷售經驗
• 也鼓勵應屆畢業生申請

津貼和福利

• 中心位置
• 合約獎金
• 佣金及績效獎金
• 津貼（手機、旅遊等）
• 年度健康檢查
• 醫療保險、人身意外保險、團體定期壽險。
• 提供季票
• 年假、補假、公司假
• 個人發展機會