We are recruiting for a Trainee Application Support Technician to join our ICT team here at Public Sector Partnership Services.
You will join the Application Support team, supporting a range of business focused applications. The role is multifaceted covering database administration, fault diagnosis and business analysis. Responsibilities will include installation, maintenance, and technical support of several software products and applications used by PSPS and its clients.
This role will help support in the delivery of high performing digital services designed to improve and enhance the end user experience of the Company, its Client Councils and the 300,000 residents of the districts.
Software applications are varied to support the array of businesses in the Councils and include some provided by well-known local government software suppliers. The environment is predominantly Microsoft Windows based and includes various database technologies such as Microsoft SQL Server, Oracle and Ingres.
With support from the team, you will learn how to install and maintain a range of software products in a client, thin client/server environments. You will have the opportunity to learn about software interfaces and integration between products whilst liaising between software suppliers and users, raising, managing and resolving issues.
What we are looking for:
A motivated and ambitious individual with a passion for ICT
A curious and positive attitude with a desire to learn, solve problems and help others..
A broad knowledge of ICT with the ability to understand and articulate common terms such LAN, WAN, DMZ, Data and Cyber security etc.
Good communication skills, both oral and written.
Though no previous work experience in ICT is essential, please provide examples of your ICT interests, be they software, hardware or networking based, as part of your application.
We offer great benefits including:
Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
You can read more information about our benefits on our website: https://www.pspsl.co.uk/working-for-us/benefits
*A qualifying period will need to be completed to obtain these benefits
ABOUT US:
PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.
The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.
We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.
If you are interested in having a confidential conversation about the role, please contact Michael Payne, Applications and Licensing Manager on 01507 613207.
PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.
PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, gender, identity, marital status, nationality, political belief, race, veteran status, religious or sexual orientation.
PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
