Total 4 Social Media Analyst job vacancies in Information Technology category in Kuala Lumpur

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

Digitas is a highly-caffeinated playground where brilliant minds come together to bring bold, award-winning ideas to life. The Data & Analysis team uses data-driven insights to fuel strategic growth for clients. We believe that data should never exist in a vacuum; instead, it should be put to work to bring the best ideas and stories to our clients. To help with this, we are looking for an outstanding Senior Data Analyst – someone who has a knack for understanding data and telling the story of why it matters. You will learn from the best in the business as you work with the team to bring actionable insights to our clients. Up for it? Read on. What you will do: As a Senior Analyst, you will lay the groundwork and contribute to day-to-day reporting needs for client marketing efforts. You will work on brand campaigns and pitches, assist in developing reporting frameworks for web and social analytics projects and manage quality and insightful reporting for clients whilst supervising your junior analysts.

Day-to-day, your role includes:

• Keeping a pulse on daily, weekly and monthly performance data from web and social analytics platforms together with your direct reports

• Working in a variety of reporting systems and databases for the creation of recurring reports and dashboards

• Tagging and Implementation with internal development or client teams

• Participating in ad hoc requests from accounts handled such as root-cause analysis, reporting, data insights generation and more.

• Supporting marketing initiatives across project and campaign lifecycles, including measurement plans, primary and secondary research, and performance reporting

• Expanding industry knowledge and relevant skillsets through scheduled internal training on Analytics and Implementation

• Lead your junior analysts including providing coaching, career planning and ensuring quality of deliverables at its optimum

We have an exciting full-time opportunity in our Media Operations Team, tuning audience data in actionable insights.

This is a great opportunity for an enthusiastic and self-motivated professional, who want to progress their career in media research and join a team launching work first service.

In this role, you will be responsible for several key performance and quality indicators across Australia and New Zealand. You will be given the autonomy to make the role your own whilst still working closely with both Operations and Commercial teams.

Key responsibilities include

• Laison with internal and external stakeholders
• Taking ownership of data quality, delivery and reporting
• Take responsibility for maintaining and enhancing existing processes as well as developing and adopting new tools and process as required
• Run, setup and maintain quality control procedures and reports
• Manage online sampling activation, quotas and monitoring
• Liaise with 3rd party venders, reporting survey completes, validating invoices and benchmarking
• Analyse data and report back to internal stakeholders
• Document processes

Skills and experience

• The ideal candidate must be highly data focus, enjoy working in a fast-paced environment and demonstrate the ability to react and adapt quickly to changing business needs with great communication skills.

Job Description

Analytics Setup -implementation of data tracking for Social analytics and web analytics

• Data Processing - data prem including data cleansing, standardization, etc.
• Data Analysis- Deriving insights out of a given dataset
• Reporting - both automated and manual reporting, which may include numbers crunching

Qualifications

You are a Gap Year/Master Student ( or nearly done with your Bachelor's)

• Your enjoy working data and analytics can find a common language with different stakeholders.
• You see problems as opportunities for change and growth.
• You have your hand on the pulse of innovation and hiring trends.
• Highly proficient in PowerPoint and Microsoft Excel, Familiarity with workflow management tools is a plus.
• The application should be Malaysian citizens.