ABOUT POSITION
As a Finance Associate – Byzzer, you step into a pivotal role where you play a multifaceted part in driving the intricate and dynamic Billing & Collection process. Our commitment to quality and growth is mirrored in the diverse responsibilities you'll take on in this role.
Your journey as a Finance Associate – Byzzer will encompass much more than just numbers. You'll gain invaluable insights into the entirety of our Order-to-Cash (OTC) operations, providing you with a comprehensive understanding of the financial landscape. This holistic perspective not only empowers you with a deep appreciation of our business processes but also paves the way for endless opportunities for personal and professional growth.
At NielsenIQ, we believe in nurturing talent, fostering creativity, and providing the tools and support to help you excel in your career. Your role as a Finance Associate – Byzzer is not just a job; it's an opportunity to be part of a dynamic, forward-thinking organization that values innovation and the pursuit of excellence.
RESPONSIBILITIES –
The incumbent will also be responsible for below activities of Collection & Billing
ITC Activities/Responsibilities
- Sending monthly statement of accounts to all the customers
- Daily follow up on emails with the customer
- Follow ups done internal stake holders to resolve the query of the customers.
- Revert on the customer’s query.
- Drive Invoice dispatch/Upload operations
- Pause of service- discussion & finalizing the list of the customer which is done once in a month with the Team lead & Senior Manager
- Sending Pause of service notice to the client in case of non-payment
- Reconciliations done as per the request/ query of the customer.
- Comments updated monthly to R2R team.
- Calls made to the customers on daily basis to take an update on the past due invoices.
OTI Activities/Responsibilities
- Partner with Byzzer lead & post sales and to drive and improve Byzzer billing operation
- Approving Dynamics opportunities
- Approving NetSuite sales orders
- Credit and rebill process.
- Query Management
